Tokyo Bay Maihama Hotel First Resort
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsTokyo Bay Maihama Hotel First Resort is highly recommended for its superb location near Tokyo Disneyland and DisneySea, offering a prime spot for Disney enthusiasts. Guests appreciate the proximity to the parks, the efficient shuttle service and the scenic views, making it a convenient and memorable choice for a Disney-themed vacation.
The breakfast service is mostly praised for its wide variety, including both Japanese and Western dishes with special accolades for the omelettes and the child-friendly touches. While some guests note occasional delays and long lines, the overall sentiment towards the breakfast buffet remains positive, contributing significantly to the overall experience.
Dinner experiences are more mixed with positive feedback about the quality and variety of the buffet but some dissatisfaction with the options at the California restaurant and the limited dining availability during off-hours. Improvements in the variety and availability of dining options could enhance the guest experience.
Rooms are commended for their spaciousness, cleanliness and charming Disney-themed decor, which adds to the excitement of visiting the parks. Although certain rooms show signs of aging, guests generally find them comfortable with ample outlets and appreciated features like separate toilet and bath facilities. The delightful interiors continue the Disney magic into the guest rooms.
Cleanliness receives generally favorable reviews with many guests noting the overall tidiness and comfort of the environment. However, there are some areas for improvement, particularly concerning specific cleanliness issues in bathrooms and occasional lapses in housekeeping standards.
The hotel's staff is frequently praised for their friendliness and helpfulness, notably the front desk and shuttle bus drivers. Some guests note that the staff can seem impersonal during busy times, but the overall sentiment remains positive with the staff contributing to a welcoming atmosphere.
WiFi access is an area needing significant improvement with many guests reporting weak or nonexistent connections in their rooms, causing inconvenience. Enhancing the internet service would address a common guest concern.
Parking receives mixed feedback; while the convenience of access is noted, the fees are considered high. Guests suggest more reasonable parking fees to better align with expectations.
Families find the hotel particularly accommodating with thoughtful provisions for children, separate bathroom facilities and Disney-themed rooms enhancing the family experience. Despite minor logistical inconveniences, the hotel’s family-oriented services make it an attractive option for family vacations.
Bed quality is another area that garnered mixed reviews. While some guests find the beds comfortable, others report issues with mattress conditions and pillow quality, indicating room for improvement to ensure all guests have a restful sleep.
As a four-star hotel, Tokyo Bay Maihama Hotel First Resort excels in offering a good cost-performance ratio with spacious rooms, lovely interior and generally clean facilities. However, some guests feel that certain aspects, such as breakfast quality and specific service experiences, do not entirely align with a four-star rating.
For business travelers, the hotel offers efficient services, including multiple meeting rooms and easy check-out procedures, suitable for business activities. Improvements in certain areas could elevate the overall experience, but the hotel successfully caters to both leisure and business travelers, ensuring a pleasant stay for various types of guests.
Categories
The breakfast service is mostly praised for its wide variety, including both Japanese and Western dishes with special accolades for the omelettes and the child-friendly touches. While some guests note occasional delays and long lines, the overall sentiment towards the breakfast buffet remains positive, contributing significantly to the overall experience.
Dinner experiences are more mixed with positive feedback about the quality and variety of the buffet but some dissatisfaction with the options at the California restaurant and the limited dining availability during off-hours. Improvements in the variety and availability of dining options could enhance the guest experience.
Rooms are commended for their spaciousness, cleanliness and charming Disney-themed decor, which adds to the excitement of visiting the parks. Although certain rooms show signs of aging, guests generally find them comfortable with ample outlets and appreciated features like separate toilet and bath facilities. The delightful interiors continue the Disney magic into the guest rooms.
Cleanliness receives generally favorable reviews with many guests noting the overall tidiness and comfort of the environment. However, there are some areas for improvement, particularly concerning specific cleanliness issues in bathrooms and occasional lapses in housekeeping standards.
The hotel's staff is frequently praised for their friendliness and helpfulness, notably the front desk and shuttle bus drivers. Some guests note that the staff can seem impersonal during busy times, but the overall sentiment remains positive with the staff contributing to a welcoming atmosphere.
WiFi access is an area needing significant improvement with many guests reporting weak or nonexistent connections in their rooms, causing inconvenience. Enhancing the internet service would address a common guest concern.
Parking receives mixed feedback; while the convenience of access is noted, the fees are considered high. Guests suggest more reasonable parking fees to better align with expectations.
Families find the hotel particularly accommodating with thoughtful provisions for children, separate bathroom facilities and Disney-themed rooms enhancing the family experience. Despite minor logistical inconveniences, the hotel’s family-oriented services make it an attractive option for family vacations.
Bed quality is another area that garnered mixed reviews. While some guests find the beds comfortable, others report issues with mattress conditions and pillow quality, indicating room for improvement to ensure all guests have a restful sleep.
As a four-star hotel, Tokyo Bay Maihama Hotel First Resort excels in offering a good cost-performance ratio with spacious rooms, lovely interior and generally clean facilities. However, some guests feel that certain aspects, such as breakfast quality and specific service experiences, do not entirely align with a four-star rating.
For business travelers, the hotel offers efficient services, including multiple meeting rooms and easy check-out procedures, suitable for business activities. Improvements in certain areas could elevate the overall experience, but the hotel successfully caters to both leisure and business travelers, ensuring a pleasant stay for various types of guests.
Family Friendly Hotel
An official hotel of Tokyo Disney Resort, frequently recommended as a great option for families visiting the nearby theme parks, offering convenient access and comfortable lodging.
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Guest Reviews
The location of Tokyo Bay Maihama Hotel First Resort receives high praise from its guests, primarily due to its superb proximity to Tokyo Disneyland and DisneySea. Many reviews emphasize its convenience for Disney trips, highlighting that the hotel is within walking distance to the parks and easily accessible via a short monorail ride or a quick shuttle bus trip. Guests particularly appreciate the frequent shuttle service, which efficiently connects the hotel to both the Disneyland parks and Maihama Station. The affordable prices combined with the prime location make it a favored choice for visitors looking to immerse themselves in the Disney experience. The view of landmarks like Cinderella Castle and the overall scenic environment further enhance the appeal. The delightful atmosphere, supportive staff and good facilities complement the strategic location, making stays memorable and convenient for Disney enthusiasts.
At Tokyo Bay Maihama Hotel First Resort, the breakfast experience is generally well-received with many guests highlighting the delicious taste and wide variety of buffet options. Both Japanese and Western dishes are praised with particular mentions of the tasty omelettes and enjoyable buffet offerings at Hamakase. The variety ensures that children and adults alike find something they enjoy and thoughtful considerations like providing paper aprons for children add a nice touch.
Guests appreciate the inclusion of breakfast in the room price and find the morning meal to be an enjoyable start to the day, often noting the smooth shuttle transportation and friendly staff as contributing factors. While some reviews mention long lines and occasional delays in seating, the consensus remains positive about the food quality and diverse options.
However, there are a few criticisms about service speed, especially concerning requests for special dietary needs and the limited seating capacity during peak times. Despite these minor drawbacks, the overall sentiment is one of satisfaction with many guests delighted by the delicious breakfast, the scenic views from the dining area and the memorable experiences made during their stay.
The dining experience at Tokyo Bay Maihama Hotel First Resort presents a mixed bag for guests. Positive reviews highlight the deliciousness and enjoyment of the dinner buffet, particularly praising its quality. Diners have appreciated the overall taste and variety offered during the buffet with some indulging in the extensive spread available. The California restaurant, on the other hand, has received mixed feedback with some finding it delicious while others were disappointed with the limited selection and higher prices.
However, the hotel faces some criticism regarding the limited dining options, particularly during late-night hours. Guests have noted that the hotel's convenience store and shop have few food options and close relatively early, leading some to rely on less satisfying choices like cup ramen. Additionally, some guests were inconvenienced by the few light meal or casual dining options available and there were instances where requests during dinner times were not accommodated.
Overall, while the dining options at Tokyo Bay Maihama Hotel First Resort can be enjoyable, guests suggest an improvement in variety and availability, particularly during off-hour dining times.
Tokyo Bay Maihama Hotel First Resort offers a variety of rooms that frequently receive praise for their spaciousness, cleanliness and charming Disney-themed interiors. Many guests appreciate the cute and lovely decor, which often features themes inspired by Disney classics like Beauty and the Beast, Cinderella and Snow White, adding to the overall excitement of visiting Disneyland.
Despite some rooms showing their age with peeling wallpaper and dated decor, they are generally considered comfortable and pleasant. The hotel’s prime location near Disneyland enhances the room experience with many rooms offering spectacular views of Cinderella Castle and Space Mountain.
Guests often highlight the plentiful amount of outlets in the rooms, making it convenient to charge multiple devices. The separation of toilet and bath facilities is another appreciated feature. Baby beds are also available, making it a family-friendly option.
While some areas, such as windows and certain aspects of cleanliness, could use improvement, the overall atmosphere and the sense of value are positively noted. The spaciousness of the rooms, despite some being smaller than expected, is often praised and guests seem pleased with the ease of check-out procedures.
The hotel excels in extending the magical Disney experience from the park to the comfort of your room, ensuring that the excitement continues even after a day at Disneyland.
Guests at Tokyo Bay Maihama Hotel First Resort have shared mixed feedback about the beds. On the positive side, several reviews mentioned that beds in themed rooms were notably comfortable and some guests reported sleeping well. There were enough beds provided for all guests, which many appreciated and the presence of fluffy and cute bed covers also received favorable remarks.
However, there were recurring issues noted by several guests. Some found the beds to be uncomfortable and the mattresses in poor condition with exposed coils causing discomfort. The pillows were often described as too soft or inadequate in number, leading to less restful sleep. Cleanliness was inconsistent with some guests encountering dusty or dirty bedding. Additionally, the bed making was somewhat sloppy with protruding sheets making it hard to sleep.
Overall, while some guests had a comfortable stay, improvements in bed quality and maintenance could enhance the experience for future visitors.
Despite mixed reviews on cleanliness, "Tokyo Bay Maihama Hotel First Resort" garners many positive remarks for maintaining a clean and pleasant atmosphere. Numerous guests highlighted that the rooms were clean, comfortable and spacious. Many appreciated the tidiness of the hotel, clean bathrooms and the hotel's overall pleasant environment.
Guests commended the cleanliness of the rooms with several specifically noting that the rooms were left very clean and provided a good impression. The clean and cozy rooms, coupled with a beautiful, well-kept facility, often left guests feeling comfortable and satisfied with their stays. The hotel also received praise for its tidy and well-maintained public areas, including a clean courtyard and pleasant atmosphere throughout.
However, there were several areas that drew criticism. Some guests cited issues with cleanliness, particularly in the bathrooms, where mold, dirt and unpleasant odors were reported. There were also complaints about dust and stains, as well as occasional lapses in housekeeping standards, such as hairs left on the bed and unclean carpets.
In summary, while there were some drawbacks noted regarding specific cleanliness issues, the majority of the feedback highlighted positive experiences, reflecting that the hotel generally achieved a commendable level of cleanliness and comfort for its guests.
The staff at Tokyo Bay Maihama Hotel First Resort receive generally positive reviews for their friendliness, helpfulness and politeness. Guests frequently mention the front desk staff, noting their accommodating demeanor and smooth check-in and check-out processes. The bus drivers, particularly Mr. Nakagawa, are highlighted for their great service and fun interactions, making trips memorable for many guests. The cleaning staff also leave a positive impression with their attentiveness and kind greetings.
However, some reviews indicate that the staff can seem busy and responses may feel impersonal at times. There's a mention of the staff behaving like an assembly line in certain situations and occasional lapses in quality of service. Despite a few instances of less favorable feedback, the overall sentiment towards the staff tends to be positive with guests appreciating the warm and thoughtful service provided by the hotel team.
At Tokyo Bay Maihama Hotel First Resort, several guests have noted issues regarding the WiFi service. Many found the indoor WiFi to be weak and experienced difficulties connecting to the internet from their rooms due to frequent errors. Some mentioned that the WiFi didn't reach their rooms at all, which caused significant inconvenience, especially at night. There were also concerns about the absence of WiFi in the rooms unless prepaid for, which added to the inconvenience. Additionally, some guests suggested that having WiFi available in common areas like the lounge could be beneficial. Overall, the lack of reliable in-room WiFi seems to be an area needing improvement at the hotel.
The parking experience at Tokyo Bay Maihama Hotel First Resort receives mixed feedback from guests. While there is easy access to parking and the convenience of being able to enter and exit the lot, the parking fees are a common point of concern. Many guests find the charges to be high with an overnight fee of 2700 yen and additional hourly charges of 400 yen beyond the designated 12 PM to 12 PM period. This is seen as expensive compared to nearby hotels. Although some appreciate the availability of parking and the convenience of buses, the overall sentiment suggests a need for more reasonable parking fees. There have also been occasional issues with the parking ticket system, leading to minor delays.
Tokyo Bay Maihama Hotel First Resort emerges as a favorable destination for families, particularly those planning to visit Disneyland. Its convenient location near the theme park allows families to easily maintain the Disney magic throughout their stay. The separate shower and toilet facilities, as well as thoughtful provisions like a baby crib, bed rails and kid-sized items, cater well to families with young children.
Guests have noted the helpfulness of the shuttle bus service and the convenience of luggage transfers to the next accommodation. The wheelchair-accessible rooms and guardrails for beds demonstrate thoughtful inclusivity. The spacious and bright rooms contribute positively to the family experience and the pool activities prove to be enjoyable for kids. Although some reviews mention that the bath unit and amenities can feel small for larger families, the overall sentiment highlights a comfortable and accommodating environment.
The highlight for many children is the Disney-themed décor and the delightful message cards that add a special touch. The buffet breakfast and various dining options receive mixed reviews, but the general dining atmosphere is described as wonderful. Guests appreciate the staff’s warm greetings and thoughtful gestures, especially for special occasions like birthdays and graduations.
Despite occasional comments about room cleanliness and logistical inconveniences regarding room placement, the hotel’s family-oriented services, such as easy check-out and room cleaning, make it a great choice for family vacations filled with memorable moments.
Tokyo Bay Maihama Hotel First Resort generally receives praise for its excellent cost-performance ratio, particularly for those visiting the nearby Disneyland. The hotel stands out for its close and convenient location, which adds to its appeal for theme park visitors. Guests have described the room sizes as luxurious, providing ample space to relax. The facilities and interior of the hotel are lovely, clean and well-maintained, reflecting the standards expected from a four-star hotel. The hotel is described as beautiful and offers plenty of amenities for a comfortable stay.
Guests generally found the customer service to be wonderful and polite with a reassuring experience at the front desk. This level of service, coupled with the hotel's cleanliness and overall appearance, contributes to a satisfying stay for many visitors.
Despite these positive aspects, there are some areas for improvement. The quality of the breakfast has been criticized as low and not delicious and some guests found the staff unfriendly and unhelpful, which detracted from the perceived value for the price. While many were satisfied with the hotel's cost-performance given its location, some felt that the price did not align with the facilities and amenities offered, calling the four-star rating into question.
Tokyo Bay Maihama Hotel First Resort offers services that cater well to business travelers. The hotel boasts efficient staff and while experiences with the front desk vary, telephone responses are prompt. The availability of multiple meeting rooms makes it suitable for business activities. Check-out procedures are consistently easy and convenient, often facilitated by a simple phone call. Though it may resemble a typical business hotel, its great service and spacious rooms, which are conducive to work, make it ideal for business stays. However, noise from outside can occasionally be disruptive in the mornings.
Tokyo Bay Maihama Hotel First Resort offers top-notch facilities for disabled guests, ensuring a comfortable and accessible stay. The hotel is close to park stops and boasts ramps and elevators catering to all needs, making it convenient for guests with mobility challenges. Rooms are designed with accessibility in mind and various amenities like convenience stores and vending machines add to the ease of stay. The availability of a free shuttle bus to and from Disney and Mihama Station with courteous drivers, enhances accessibility. Proximity to the train station is another advantage, simplifying transportation. Additionally, guests can leave their luggage at Maihama Station and complete a check-in procedure there, allowing for a seamless transition to the hotel. The scenic views of Mt. Fuji and a famous bridge near the elevators further enrich the experience, making the hotel a commendable choice for accessible travel.
Tokyo Bay Maihama Hotel First Resort offers a chic and stylish decor, making for a visually appealing stay. Guests appreciate the luxurious rooms and the separated bath and toilet facilities with the 1216 sized unit bath described as particularly indulgent. Families with small children find the bath unit especially suitable. The hotel staff provide excellent service, which is commendable given the price point. The environment is noted to be both beautiful and comfortable, adding to the ease of spending time there. Convenient features such as a nearby convenience store and a direct shuttle bus to the park add to the overall positive experience. However, it should be noted that expecting the level of luxury found in high-end hotels might not be realistic.
Location Show Map
Location
Breakfast
Guests appreciate the inclusion of breakfast in the room price and find the morning meal to be an enjoyable start to the day, often noting the smooth shuttle transportation and friendly staff as contributing factors. While some reviews mention long lines and occasional delays in seating, the consensus remains positive about the food quality and diverse options.
However, there are a few criticisms about service speed, especially concerning requests for special dietary needs and the limited seating capacity during peak times. Despite these minor drawbacks, the overall sentiment is one of satisfaction with many guests delighted by the delicious breakfast, the scenic views from the dining area and the memorable experiences made during their stay.
Dinner
However, the hotel faces some criticism regarding the limited dining options, particularly during late-night hours. Guests have noted that the hotel's convenience store and shop have few food options and close relatively early, leading some to rely on less satisfying choices like cup ramen. Additionally, some guests were inconvenienced by the few light meal or casual dining options available and there were instances where requests during dinner times were not accommodated.
Overall, while the dining options at Tokyo Bay Maihama Hotel First Resort can be enjoyable, guests suggest an improvement in variety and availability, particularly during off-hour dining times.
Rooms
Despite some rooms showing their age with peeling wallpaper and dated decor, they are generally considered comfortable and pleasant. The hotel’s prime location near Disneyland enhances the room experience with many rooms offering spectacular views of Cinderella Castle and Space Mountain.
Guests often highlight the plentiful amount of outlets in the rooms, making it convenient to charge multiple devices. The separation of toilet and bath facilities is another appreciated feature. Baby beds are also available, making it a family-friendly option.
While some areas, such as windows and certain aspects of cleanliness, could use improvement, the overall atmosphere and the sense of value are positively noted. The spaciousness of the rooms, despite some being smaller than expected, is often praised and guests seem pleased with the ease of check-out procedures.
The hotel excels in extending the magical Disney experience from the park to the comfort of your room, ensuring that the excitement continues even after a day at Disneyland.
Beds
However, there were recurring issues noted by several guests. Some found the beds to be uncomfortable and the mattresses in poor condition with exposed coils causing discomfort. The pillows were often described as too soft or inadequate in number, leading to less restful sleep. Cleanliness was inconsistent with some guests encountering dusty or dirty bedding. Additionally, the bed making was somewhat sloppy with protruding sheets making it hard to sleep.
Overall, while some guests had a comfortable stay, improvements in bed quality and maintenance could enhance the experience for future visitors.
Cleanliness
Guests commended the cleanliness of the rooms with several specifically noting that the rooms were left very clean and provided a good impression. The clean and cozy rooms, coupled with a beautiful, well-kept facility, often left guests feeling comfortable and satisfied with their stays. The hotel also received praise for its tidy and well-maintained public areas, including a clean courtyard and pleasant atmosphere throughout.
However, there were several areas that drew criticism. Some guests cited issues with cleanliness, particularly in the bathrooms, where mold, dirt and unpleasant odors were reported. There were also complaints about dust and stains, as well as occasional lapses in housekeeping standards, such as hairs left on the bed and unclean carpets.
In summary, while there were some drawbacks noted regarding specific cleanliness issues, the majority of the feedback highlighted positive experiences, reflecting that the hotel generally achieved a commendable level of cleanliness and comfort for its guests.
Staff
However, some reviews indicate that the staff can seem busy and responses may feel impersonal at times. There's a mention of the staff behaving like an assembly line in certain situations and occasional lapses in quality of service. Despite a few instances of less favorable feedback, the overall sentiment towards the staff tends to be positive with guests appreciating the warm and thoughtful service provided by the hotel team.
Wi-Fi
Parking
Family
Guests have noted the helpfulness of the shuttle bus service and the convenience of luggage transfers to the next accommodation. The wheelchair-accessible rooms and guardrails for beds demonstrate thoughtful inclusivity. The spacious and bright rooms contribute positively to the family experience and the pool activities prove to be enjoyable for kids. Although some reviews mention that the bath unit and amenities can feel small for larger families, the overall sentiment highlights a comfortable and accommodating environment.
The highlight for many children is the Disney-themed décor and the delightful message cards that add a special touch. The buffet breakfast and various dining options receive mixed reviews, but the general dining atmosphere is described as wonderful. Guests appreciate the staff’s warm greetings and thoughtful gestures, especially for special occasions like birthdays and graduations.
Despite occasional comments about room cleanliness and logistical inconveniences regarding room placement, the hotel’s family-oriented services, such as easy check-out and room cleaning, make it a great choice for family vacations filled with memorable moments.
4 Star
Guests generally found the customer service to be wonderful and polite with a reassuring experience at the front desk. This level of service, coupled with the hotel's cleanliness and overall appearance, contributes to a satisfying stay for many visitors.
Despite these positive aspects, there are some areas for improvement. The quality of the breakfast has been criticized as low and not delicious and some guests found the staff unfriendly and unhelpful, which detracted from the perceived value for the price. While many were satisfied with the hotel's cost-performance given its location, some felt that the price did not align with the facilities and amenities offered, calling the four-star rating into question.
Business
Accessible
Luxury
No, Tokyo Bay Maihama Hotel First Resort doesn't have any pool.
No, a spa isn't available at Tokyo Bay Maihama Hotel First Resort.
No, Tokyo Bay Maihama Hotel First Resort doesn't allow dogs.
Yes, parking facilities are available at Tokyo Bay Maihama Hotel First Resort.
No, Tokyo Bay Maihama Hotel First Resort doesn't have a gym.
Location Show Map
More Options
