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Summary of reviewsNuevo Hotel Alameda de Uruapan offers guests an enviable central location, situated right in the heart of the city. This prime positioning provides easy access to the main plaza, a variety of restaurants, cultural attractions and transportation options, including the nearby national park. Guests appreciate the convenience and value provided by the hotel’s location, noting that it allows them to explore Uruapan effortlessly with the added bonus of private parking. Additionally, the hotel is praised for its cleanliness and friendly, attentive staff, which enhance the overall appeal.
The spacious and well-lit rooms at Nuevo Hotel Alameda de Uruapan also receive positive feedback for their cleanliness, providing a comfortable and relaxing environment. Although some rooms did not entirely match expectations and had outdated furniture, the overall room size and cleanliness are strong points. Guests commend the cleanliness of the beds, although there are suggestions that certain maintenance issues, such as humidity in bathrooms and non-functional curtains, could be improved to further enhance the guest experience.
Staff at the hotel are frequently lauded for their exceptional service, friendliness and attentiveness. The team, especially the reception, is consistently noted for excellent attention and efficient service that contribute to a pleasant and calming stay. The positive interactions with the staff significantly uplift the guest experience.
Despite these strengths, there are some areas where the hotel could improve. The beds are often described as very firm with old mattresses and uncomfortable bedding, which have sometimes hindered a restful night’s sleep. Moreover, while cleanliness is generally good, the hotel’s facilities are noted as being old and in need of refurbishment. Issues such as stained carpets, unpleasant odors and occasional sightings of insects point to a need for significant maintenance and updates.
In summary, Nuevo Hotel Alameda de Uruapan excels in location, staff service and room cleanliness, offering excellent value for money and a convenient stay for visitors aiming to explore Uruapan. However, addressing concerns regarding the condition of the beds and facilities could elevate the overall guest experience. Show more
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Categories
Family Friendly Hotel
Hotel with Parking
3-Star Hotel
Room Types
Double RoomThis functional air-conditioned room features a seating area, cable TV and it is heated. The private bathroom has a shower and provides towels.
Double Room with Two Double BedsThis functional room features a seating area, cable TV and it is heated. The private bathroom has a shower and provides towels. It includes 2 double beds.
Guest Reviews
7.8
Good
Location
Nuevo Hotel Alameda de Uruapan boasts an impressive location that garners high praise from its guests. Nestled right in the heart of the city, it offers unparalleled centrality, making it extremely convenient for visitors aiming to explore Uruapan. The hotel is just steps away from the main plaza with easy access to a variety of restaurants, cultural attractions and transportation options, even to the national park.
Many reviewers highlight the luxurious and unbeatable nature of the hotel’s location, emphasizing its proximity to essential amenities and vibrant parts of the city. The accessibility enhances the travel experience, allowing guests to rest easily after a day of activities. In addition to the prime location, the hotel is noted for its cleanliness and the friendly, attentive staff, adding further to its appeal.
Novo Hotel Alameda de Uruapan’s central position not only offers incredible convenience but also comes coupled with good value for money, striking a balance between comfort and affordability. With a private parking lot available, it manages to combine accessibility with essential services, making it an excellent choice for both short and extended stays in Uruapan.
Rooms
Nuevo Hotel Alameda de Uruapan offers spacious and well-lit rooms, providing guests with ample space to relax. The cleanliness of the rooms receives positive remarks, ensuring a comfortable stay. Despite some rooms not matching advertised appearances and having outdated furniture, other rooms are described as very nice. A few issues were noted, such as humidity in the bathrooms, non-functional curtains and occasional unpleasant odors. The hotel could benefit from addressing these concerns to enhance the guest experience. Overall, the room size and cleanliness stand out as strong points.
Beds
Many guests seem to have found the beds at Nuevo Hotel Alameda de Uruapan to be quite firm with several mentioning the mattresses being hard. Some reviews noted that the mattresses were old and in need of improvement and there were mentions of plastic covering the mattress, adding to the discomfort. Additionally, the sheets and blankets were described as itchy and the general condition of bedding appeared to be subpar with some noting threadbare sheets and rubber pads under the sheets. Overall, it appears that the beds were not conducive to a restful night’s sleep for many visitors.
Cleanliness
Nuevo Hotel Alameda de Uruapan receives mixed feedback regarding its cleanliness and facilities. Guests generally find the cleaning of the rooms, especially the beds, to be commendable. The overall cleanliness is notable; however, many have pointed out that the facilities are quite old and deteriorated. Specific concerns include very stained carpets, bad-smelling blankets and occasional sightings of cockroaches and other insects in the rooms. Additionally, the cleaning service has been noted as noisy in the early morning, potentially disrupting sleep. While the hotel's cleanliness has its strengths, significant maintenance and updates appear necessary to improve the guest experience.
Staff
Nuevo Hotel Alameda de Uruapan receives high praise for its exceptional staff. Numerous reviews highlight the friendliness and attentiveness of the employees, especially those at the reception. Guests consistently note the excellent attention and efficient service provided by the team. Kindness and accessibility seem to be the norm among the staff, making the overall experience pleasant and calming. While there is a mention of a negative interaction with one night parking manager, reviews overwhelmingly focus on the positive aspects, appreciating the friendly and attentive demeanor of the hotel staff.
No, Nuevo Hotel Alameda de Uruapan doesn't have any pool.
No, a spa isn't available at Nuevo Hotel Alameda de Uruapan.
No, Nuevo Hotel Alameda de Uruapan doesn't allow dogs.
Yes, parking facilities are available at Nuevo Hotel Alameda de Uruapan.
No, Nuevo Hotel Alameda de Uruapan doesn't have a gym.