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Categories
Family Friendly Hotel
What percentage of your guests are families?Under 50%
Family-Friendly room types:
Connecting rooms (with intermediate door)
One-bedroom apartments. Number: 4
Rooms with 2 Queen beds. Number: 35
1 King bed with sofa bed. Number: 10
Please suggest which room type a family with one child should choose and where the child will sleep: King w/ sofa or double Queen or suite apartment
Please suggest which room type a family with two children should choose and where the children will sleep: Double Queen
Please suggest which room type a family with three children should choose and where the children will sleep: Family would need 2 rooms - adjoining
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: king with crib request - no charge if available
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost: Double Queen
Crib request at no charge if available
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost: King with 1 crib request at no charge if available - guest must have own 2nd sleep carrier
Baby cot details: Cost: $ 10
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Is there a kids' club?No
Do you offer babysitting/child services?No
Additional amenities for children:
A theme park in close proximity: Enchanted Forest Water Safari
Other: Enchanted Forest Water Safari in Old Forge, NY - about 45 minute ride
Answers last updated by Burrstone Inn, Ascend Hotel Collection
To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms?Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach?No
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms Please specify: Queen
In the rooms, does the toilet have support handrails?Yes, in certain rooms Please specify: Queen
Are wheelchairs offered to guests who do not come with their own?Νο
Answers last updated by Burrstone Inn, Ascend Hotel Collection
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, certain room types. suite rooms only
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? No
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? Yes
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? No
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Choice Hotels Commitment to Clean
Has there been a person appointed to supervise the correct implementation of the measures? No
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: call to Health dept. for directive
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? no
Has the hotel closed during the pandemic? No
Answers last updated by Burrstone Inn, Ascend Hotel Collection
Standard King Room - Non-Smoking The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This double room has a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 1 bed.
King Room with Sofa Bed - Non-SmokingThis air-conditioned family room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.
Queen Room with Two Queen Beds - Non-SmokingThis air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
King Room - Accessible/Non-SmokingThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This double room has a carpeted floor, heating and a TV with cable channels. The unit has 1 bed.
Queen Room with Tub and Sofa Bed - Accessible/Non-SmokingThis air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Queen Room - Accessible/NonsmokingThis air-conditioned quadruple room is comprised of a TV with cable channels and a private bathroom. The unit has 1 bed.
Yes, Burrstone Inn, Ascend Hotel Collection has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Burrstone Inn, Ascend Hotel Collection.
Yes, Burrstone Inn, Ascend Hotel Collection welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
No, parking facilities aren't available at Burrstone Inn, Ascend Hotel Collection.
Yes, Burrstone Inn, Ascend Hotel Collection has a gym. For more information, read the answers to the Gym questionnaire