Nestled in a picturesque valley, the Hyatt Regency Dehradun Resort and Spa is celebrated for its exceptional location, offering breathtaking views of surrounding mountains and lush greenery. Conveniently situated between Dehradun and Mussoorie, the resort strikes an ideal balance between seclusion and access to local attractions. Guests frequently commend the serenity of the environment, the superb dining options, and the pet-friendly policy, all enhanced by the dedicated and responsive hospitality staff. This five-star experience comprises a satisfying breakfast with an extensive and elaborate spread, though minor improvements are noted.
The resort’s accommodations stand out for their impressive design and spaciousness, with particular praise for the suites. Guests highlight the newness and cleanliness of the rooms, appreciating the comfort for families, especially those with children. While some feedback suggests enhancements in bathroom amenities and floor cleanliness, the overall ambiance is positive, supported by delicious food and outstanding service.
Maintained beautifully, the premises offer an inviting atmosphere further elevated by a standout swimming pool and wellness facilities. Despite minor concerns with room cleanliness and bathroom maintenance, the cooperative staff and pleasing surroundings help mitigate these issues.
Staff professionalism and warmth are consistently celebrated, with team members receiving specific accolades for their friendliness and attentiveness. The resort's ambiance is enhanced further by the personalized service, including special arrangements and dietary preferences meticulously handled. Although some comments note limited staffing at peak times, the overall hospitality experience, complemented by good food, excellent service, and stunning views, is cherished and remembered by guests. Families particularly enjoy the infinity pool and the enriching environment, contributing to a memorable stay at the Hyatt Regency Dehradun Resort and Spa.
Fairfield by Marriott Dehradun offers a superb experience, blending a scenic and tranquil location with accessible amenities. Nestled at the base of the Massouri Hills, the hotel provides breathtaking views and easy access to nearby markets and dining options, making it a prime base for exploring the area. Guests are particularly impressed with the outstanding cleanliness and well-maintained condition of the property, enhanced by beautiful, updated interiors. The rooms, while modern and primarily spacious, offer comfort with excellent beds and bathrooms, although some guests suggest minor additions like more furniture or balconies.
Dining at the hotel is a notable highlight, with an extensive breakfast and dinner buffet that caters to various tastes. Chef Pradeep's culinary creations receive particular acclaim, and both the breakfast and dinner stand out for their variety and deliciousness. The exceptional service provided by the attentive staff during dining hours further elevates the experience.
The staff at Fairfield by Marriott Dehradun are consistently praised for their exceptional service, attentiveness, and proactive approach. Their warm and professional demeanor contributes significantly to the pleasant ambiance, with Manager Barkha receiving special mentions for her leadership and understanding of guest needs. This commitment to guest satisfaction, paired with the hotel's pristine cleanliness and strategic location, makes for a commendable and comfortable stay at Fairfield by Marriott Dehradun.
Yashail Hotel Haridwar is strategically located, providing convenience and value for many guests. The location is praised for its accessibility, albeit some guests mention its distance from central Haridwar, which can make travel to key attractions more time-consuming.
The breakfast experience receives commendation for its variety and quality with many guests describing it as very good or even amazing. Both breakfast and dinner at the hotel are well-regarded, though there are occasional suggestions for a broader selection, particularly in terms of fruits and continental options. Despite minor criticisms, the overall feedback on the dining experience is positive.
Guests appreciate the spaciousness of the rooms, yet there are significant concerns regarding cleanliness and upkeep. Multiple reviews highlight issues with dirt, unpleasant odors, mold and outdated furnishings. The condition of linens, towels and overall maintenance is frequently noted as subpar with descriptions of worn-out sanitary fittings and broken amenities. These issues detract significantly from the otherwise generous room sizes.
Cleanliness extends as a major concern beyond the rooms. Guests report issues with the overall hygiene and maintenance of the property, citing dirty carpets, faulty electricals and unclean common areas. The hotel appears outdated and in need of renovations. Staff shortages also impact service quality, although some guests do appreciate the hospitality and friendliness of the existing staff members.
Staff performance garners mixed reviews. Many guests find the staff to be polite, helpful and courteous, especially noting their efforts at the reception and gym areas. However, there are also consistent complaints about unresponsiveness, lack of professional training and inadequate customer service during busy periods. Issues like poor guidance and insufficient support for drivers are mentioned as areas needing improvement.
In summary, Yashail Hotel Haridwar offers a convenient location and a good breakfast experience, but struggles with maintaining cleanliness and proper upkeep of rooms and facilities. The staff's cordiality is appreciated, though there are notable areas for improvement in service quality and training.
Corbett Treat Resort offers accommodation 15 km from Ramnagar and 64 km from Nainital. The rooms come with a TV. whereas some rooms have a seating area. You will find a kettle in the room. Extras include slippers and free toiletries.