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Summary of reviewsThe Mercure Antibes Sophia Antipolis is set amidst the tranquil and lush surroundings of Sophia Antipolis, providing guests with a peaceful retreat while offering convenient access to the French Riviera's attractions. This serene location is beneficial for both leisure and business travelers, although its secluded nature means a car might be necessary for some guests.
The hotel is commended for its friendly and attentive staff, who contribute positively to the guest experience, with particular praise toward the receptionists for their welcoming demeanor. Guests find the swimming pool and parking facilities to be notable highlights, with the pool area being a relaxing space complemented by an abundance of sun beds. The parking is spacious and secure, adding to the convenience for those driving.
Breakfast at the hotel is generally well-received, characterized as varied and hearty, enhancing the overall stay experience, despite concerns about its cost. The dinner menu has room for improvement, but the children's menu is appreciated for its value. Guests find the rooms comfortable and well-sized, though they express a desire for updated decor to match the hotel’s modern ambiance. Cleanliness receives mixed reviews, with some areas noted for needing better maintenance.
Families find the hotel appealing, particularly enjoying the pool and children's menu at the restaurant. The beds consistently receive high praise for comfort, contributing greatly to guest satisfaction, although some improvements in bedding options are suggested.
While the hotel presents a visually appealing setting, guests feel that certain aspects of service and amenities do not fully align with expectations of a four-star establishment. Despite these challenges, Mercure Antibes Sophia Antipolis largely offers a comfortable and relaxing stay, enriched by its serene environment and professional staff. Show more
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Categories
Hotel Taking Steps Towards Sustainability
This hotel is an Eco-Certified Property with the Green Key label. They provide eco-friendly toiletries, have recycling bins, and use LED light bulbs. The property also features water-efficient showers and uses eco-friendly cleaning products.
Hotel for Yoga
The hotel may offer basic fitness facilities suitable for yoga practice. Its location in a quieter area provides a more relaxed environment for wellness activities.
4-Star Hotel
Set in landscaped gardens, this hotel features an outdoor swimming pool and a games room. It is conveniently located in Sophia Antipolis, providing easy access to the area's attractions.
Hotel with Outdoor Pool
This hotel is set in landscaped gardens and features an outdoor swimming pool. Guests can relax on sun loungers by the pool.
Hotel near Golf Courses
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Tennis Courts
Room Types
Standard Double Roomsatellite TV and free Wi-Fi access are provided in this air-conditioned room.
Standard Room with Two Single BedsA satellite TV and free Wi-Fi access are provided in this air-conditioned room.
Standard  Room with 1 Double bed and 1 Single bedProviding free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as an inner courtyard view. The unit offers 2 beds.
Superior Double Room with Pool ViewThe pool with a view is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit has 1 bed.
2 Adjacent RoomsThose two double rooms of 24m² each one, feature air conditioning and electric kettle.
Superior Double Room with Sofa Bed and TerraceThis triple room's standout feature is the pool with a view. This air-conditioned triple room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.
Guest Reviews
7.6
Good
Location
Nestled in the serene greenery of Sophia Antipolis, the Mercure Antibes offers a tranquil escape while still providing convenient access to the vibrant attractions of the French Riviera. The hotel's peaceful location is complemented by lush wooded hills, making it a perfect retreat for those looking to unwind in nature. Although the area is secluded, it remains strategically positioned for exploring the enchanting destinations of Monaco and St. Tropez. Guests appreciate the hotel's setting within a park area, which features shaded walking trails that invite leisurely strolls. The hotel's geographical position to Nice and proximity to beautiful coastal spots such as Port Grimaud make it a well-placed base for both business travelers and those on leisurely visits. The surrounding residential area, noted for its quietness and charm, adds to the appeal, providing a peaceful yet accessible haven ideally suited for a restful stay.
Breakfast
Mercure Antibes Sophia Antipolis offers a breakfast experience that seems to be generally well-received by guests, with many highlighting the variety and abundance of choices at the buffet. Descriptions include "excellent," "delicious," and "hearty," suggesting that the quality and range of items generally meet expectations. Guests appreciated the selection of international dishes, allowing for a diverse morning meal. The efficiency of the staff during breakfast service adds to the positive experience. However, the cost of breakfast is a concern for some guests, with comments about it being expensive relative to the offerings. A few reviews note a lack of options for specific dietary preferences, such as vegan choices, and there are mentions of the breakfast falling short when compared to other Mercure locations in terms of selection. While most feedback is positive, there are isolated remarks about specific issues with the quality and presentation, indicating room for improvement in consistency. Overall, the breakfast is a notable feature of the hotel, contributing to an enjoyable stay for many.
Dinner
The dining experience at Mercure Antibes Sophia Antipolis appears to offer a mixed bag for guests. Those highlighting the positive aspects commend the restaurant for its excellent cuisine, with some guests enjoying a dinner that is noted for very good value for money. Particularly appreciated is the great children's menu, which provides good options for little money. However, there are mentions of areas that could benefit from improvement, such as a perception of cafeteria-style food and limited menu options. Some guests felt that the meals, while good, had room for enhancement, and there were concerns about the value for money regarding both breakfast and dinner. Generally, the feedback calls for updates to the menu to improve the dining experience further.
Rooms
The Mercure Antibes Sophia Antipolis hotel receives mixed reviews regarding its rooms, highlighted by a consistent praise for their size and comfort. Many guests have enjoyed the spacious and very comfortable rooms, equipped with amenities such as a mini bar and espresso machine. The rooms are appreciated for being clean, quiet, and well-equipped, fitting well with the needs of travelers seeking comfort. However, several reviews point out that the rooms, particularly bathrooms, show signs of age and are not as modern as the hotel photos might suggest. Some guests note that the interiors could benefit from a refresh to match their expectations. While the overall hotel ambiance is described as very beautiful and modern, particularly the lobby, guests express a desire for updated decor in the rooms themselves. Despite the discrepancies between expectations and reality, the generally comfortable and well-sized accommodations at the Mercure Antibes Sophia Antipolis leave a largely positive impression among visitors.
Beds
The beds at Mercure Antibes Sophia Antipolis consistently receive high praise from guests for their exceptional comfort. The mattresses are especially noted for being wide and ultra-comfortable, contributing to a luxurious sleep experience. Guests frequently emphasize the high quality of the bedding, which undoubtedly enhances their stay. The hotel's standard pillows, though generally comfortable, could benefit from offering one less thick option for added versatility. While most experiences are overwhelmingly positive, there are occasional mentions of discomfort with plastic mattress covers and concerns with the additional bedding options, which could use refinement to match the high standards of the main beds. Despite these minor issues, the overall feedback highlights an impressive commitment to sleep quality, making it a distinguishing feature of the guest experience.
Cleanliness
The Mercure Antibes Sophia Antipolis garners mixed reviews regarding its cleanliness. While some guests commend the hotel's cleanliness, especially highlighting friendly staff and a super clean pool, others express concerns. There are criticisms about dust accumulation and outdated bathrooms, although the cleanliness of the actual bathroom facilities is generally noted as satisfactory. However, several reviews mention issues such as dirty walls, dusty carpets, and questionable bathroom hygiene. The rooms and additional amenities, like extra beds, are occasionally found lacking in cleanliness, with reports of hair and stains affecting the stay experience. Despite these issues, there are positive mentions of short, enjoyable stays and helpful staff, though their presence and English proficiency vary. While the hotel has areas that clearly impress some guests in terms of cleanliness, there is significant room for improvement to ensure a consistently clean environment for all visitors.
Staff
The staff at Mercure Antibes Sophia Antipolis mostly garners positive recognition for their friendliness and attentiveness. Reviews commonly highlight the staff’s great kindness and availability, with many guests experiencing incredible service from the moment they arrive. The receptionists are particularly praised for their efforts to make guests feel welcomed and relaxed, with special mentions for their linguistic abilities and personal warmth. Staff members are frequently described as understanding, competent, and always ready to assist, contributing to a pleasant stay in the quiet and clean hotel. However, there are occasional remarks about certain staff members lacking training, warmth, and the expected service level of the Mercure brand, indicating room for consistency improvements. Overall, the hotel is noted for its courteous and extremely helpful personnel, enhancing the overall quality of guest experiences.
Pool
Mercure Antibes Sophia Antipolis offers a noteworthy swimming pool experience that is generally well-received by its guests. The pool and its surrounding area are frequently described as very nice, well-maintained, and a bonus to the hotel's amenities. Guests appreciate the abundance of sun beds, making it a relaxing spot to unwind, whether it's for reading a book or playing with children. Although the pool is not heated, its sizeable nature allows for families to enjoy it comfortably. An attractive aspect of the hotel is that the pool area remains open until 10 PM, providing ample time for evening swims. However, a few critiques mention hygiene concerns, which suggest room for improvement. Despite this, the overall pool experience complements a top-notch breakfast and a relaxing stay at the hotel.
Parking
The parking situation at Mercure Antibes Sophia Antipolis receives positive feedback from guests, who praise its ease and convenience. The parking facility is both spacious and secure, with plenty of spaces available, ensuring guests can always find a spot. The parking is free and private, which adds to the appeal for travelers driving to the hotel. While the car park may occasionally experience high occupancy, such as when police units are present, the ample space generally accommodates guests' needs without issue. Additionally, the convenience of a 24/7 reception enhances the overall accessibility of the parking area.
Family
Nestled in a serene and picturesque setting, Mercure Antibes Sophia Antipolis offers a family-friendly experience with several appealing amenities. Guests frequently praise the exceptional kindness and availability of the staff, contributing significantly to a comfortable and welcoming atmosphere. The hotel boasts excellent beds, ensuring a restful stay for families.
Children are particularly delighted by the property's swimming pool, which provides ample opportunity for playful family time. The on-site restaurant features a great children's menu that is both affordable and satisfying for young visitors. While there is no dedicated play area with features like slides, the park surrounding the hotel offers a pleasant space to relax and enjoy outdoor activities.
The hotel caters to a diverse group of guests, from business travelers to couples and families, indicating its versatile appeal. Some mention that accessing the location may be challenging without a car, yet the overall quiet and clean environment compensates for this minor inconvenience. Although there have been occasional mentions of poor service and a lack of quality in extra beds, the positive aspects often shine through, contributing to an enjoyable family stay at Mercure Antibes Sophia Antipolis.
4 Star
Mercure Antibes Sophia Antipolis, recently renovated, presents a beautiful hotel setting that initially captures attention, yet there seems to be a consensus among guests that the overall experience falls short of expectations for a four-star establishment. While the visual appeal of the hotel is noted, several reviews suggest that both the facilities and services do not align with the anticipated four-star standards. Visitors express disappointment, questioning the hotel's star rating, and mention that features such as the standard double rooms seem to miss the mark. Despite the contemporary upgrade to its appearance, guests feel the level of service and amenities provided are not reflective of a genuine four-star experience.
Yes, Mercure Antibes Sophia Antipolis has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Mercure Antibes Sophia Antipolis.