Super 8 by Wyndham Valdosta Mall

Valdosta , , 1389 North Saint Augustine Road (Show on Map)
6.3
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsSuper 8 by Wyndham Valdosta Mall receives praise for its convenient location, being situated right off I-75 and in proximity to various dining and shopping options, including the Valdosta Mall. The ease of access to the interstate, restaurants, gas stations and attractions like Valdosta State University and Wild Adventures theme park make it an ideal choice for many travelers.

The hotel’s staff generally garners positive remarks for their friendly and accommodating service. Guests frequently commend the front desk for being welcoming, professional and efficient, contributing positively to the overall experience. There are some inconsistencies noted in service quality, but many staff members stand out for their helpfulness and kindness.

For pet owners, the hotel is notably pet-friendly, allowing pets to stay for a $20 fee, which many guests find reasonable and convenient. This policy enhances the hotel's appeal to those traveling with furry companions, although adherence to pet fee rules is strictly enforced.

However, there are areas needing significant improvement. Breakfast offerings are minimal and mostly consist of pre-packaged items, leaving guests desiring a more substantial and varied selection. Cleanliness and maintenance also present challenges. While some rooms are clean and newly remodeled, numerous reviews point out issues such as dirty carpets, unpleasant odors and poorly maintained bathrooms. Similarly, the beds receive mixed feedback with some guests finding them comfortable and clean, while others encounter issues like burn holes in linens and firmness dissatisfaction.

The hotel’s pool is another point of contention. While some guests enjoy it as a clean and refreshing amenity, others are let down by its closure or poor maintenance conditions. Wifi connectivity is frequently problematic with many guests experiencing issues that detract from their stay.

In summary, Super 8 by Wyndham Valdosta Mall offers a practical and family-friendly lodging option with a highly praised location and generally amiable staff. Yet, to enhance guest experience, improvements in breakfast variety, cleanliness, maintenance and reliable wifi are essential.
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Categories
Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Accessible Hotel

Hotel with Outdoor Pool

Room Types
Double Room with Two Double Beds - Non-Smoking This room features a cable TV and coffee-making facilities.

King Room - Non-Smoking This room features a cable TV and coffee-making facilities.

King Room - Mobility Access/Non-Smoking This accessible room features a cable TV and coffee-making facilities.

Guest Reviews
6.3
Rated
Location
The Super 8 by Wyndham Valdosta Mall enjoys a highly favorable location, frequently praised for its convenience and accessibility. Positioned right off the I-75, it offers easy access to the interstate, making it an ideal stopover for travelers. The hotel is close to numerous restaurants, gas stations and shopping centers, including the Valdosta Mall, providing guests with ample dining and shopping options nearby.

Many reviews highlight the ease of getting in and out of the parking lot and the overall quietness of the location despite its proximity to the highway. It is also conveniently situated near Valdosta State University and the Wild Adventures theme park, making it a suitable choice for visitors attending events or enjoying local attractions.

Overall, the location of the Super 8 by Wyndham Valdosta Mall is highly regarded by guests, offering a blend of convenience, accessibility and proximity to various amenities and points of interest.

Breakfast
Super 8 by Wyndham Valdosta Mall offers a breakfast experience that has not lived up to many guests' expectations. Most reviews mention that the breakfast is extremely minimal, often consisting of just pre-packaged items like muffins, fruit cups and coffee. Many guests indicated a desire for a more substantial selection, suggesting the addition of items such as sausage links, scrambled eggs, biscuits, gravy, waffles, grits and toast.

The simplicity and lack of variety were common points of dissatisfaction with several guests noting that the offerings were mainly carbs and lacked protein. The inclusion of some hot options would potentially improve guest satisfaction. Some reviews also mentioned that the timing and presentation of the breakfast could be revisited, preferring breakfast to be served until 11 am.

There were sporadic positive comments appreciating the convenience of a continental breakfast, although most feedback suggested significant room for improvement.

In summary, while the breakfast at Super 8 by Wyndham Valdosta Mall is appreciated for its convenience, it leaves much to be desired in terms of variety, substance and overall satisfaction.

Rooms
Super 8 by Wyndham Valdosta Mall presents a mixed experience for guests. The rooms often receive positive remarks for being clean, comfortable and spacious with regular mentions of recent remodels. Some guests find the accommodation to be of good value, maintaining a pleasant temperature and containing basic furnishings that meet their needs. However, issues persist with cleanliness, as some rooms are reported to have dirty carpets, old and dated furniture and musky or unpleasant odors. There are frequent mentions of maintenance issues such as non-functioning TVs, poor plumbing, dim lighting and stained ceilings. Additionally, noise levels can be high due to thin walls and proximity to the interstate. Despite some rooms being remodeled, others show signs of significant wear and tear, suggesting inconsistency in upkeep. Overall, while some guests find the accommodation acceptable and fitting within a budget, the experience can be quite variable depending on the specific room assigned.

Beds
At Super 8 by Wyndham Valdosta Mall, guests have had mixed experiences with the beds. The feedback often highlights the beds being comfortable with many guests appreciating the comfiness and softness, mentioning that the beds and pillows provided a good night's sleep. Cleanliness was another positive point, where the new beds were often noted as very clean, complementing clean bedding. For some, firmness of the beds was a good fit, delivering a satisfactory sleep experience.

On the downside, some guests found beds too small and encountered burn holes in the linens. There were mentions of beds being too hard, lumpy or even firm, which didn’t sit well with several guests. Cleanliness issues such as stained sheets and blankets and in some cases, even bed bugs, were reported by a few, raising concerns about the overall maintenance. The pillows received mixed reviews, oscillating between comfortable and too hard, contributing to an inconsistent sleep quality. Despite the positive notes on comfort and cleanliness, the variability in bed conditions indicated areas needing attention for consistent guest satisfaction.

Cleanliness
The cleanliness of 'Super 8 by Wyndham Valdosta Mall' has drawn a range of feedback from guests. While some found their rooms to be clean and comfortable, a significant portion of the reviews indicate serious concerns. Several guests experienced rooms with stained furniture, dirty carpets and sticky floors. Bathrooms were frequently mentioned as being particularly problematic with reports of mold on the ceilings, leaking sinks and even instances of hair and grime in the bathtubs.

Specific issues such as a lack of maintenance, dusty surfaces and visible dirt on various fixtures were common. Moreover, the overall state of the property appeared to be unkempt with mentions of construction debris, filth in common areas and unclean exteriors, elevators and hallways. There were also complaints about unpleasant odors, from musky and mildew smells to cigarette scents.

On a more positive note, some guests did find their rooms recently remodeled and relatively clean with a few even commenting on the cleanliness of the beds and the renovated appearance of the rooms. However, these positive experiences were overshadowed by numerous accounts of dirt, stains and neglect throughout the hotel.

Given the mixed reviews, it’s clear that while some efforts have been made to update and clean parts of the hotel, there is still a significant gap in cleanliness and maintenance standards that needs addressing.

Staff
At 'Super 8 by Wyndham Valdosta Mall', guest experiences with the staff are varied, though positive encounters frequently highlight friendly and accommodating service. Many guests note that the front desk staff are very welcoming, professional and efficient, especially during check-in and check-out. They often describe specific employees as amazing, helpful and kind, emphasizing the prompt attention to concerns and the overall courteous atmosphere.

However, some reviews point to inconsistencies in the quality of service. While certain staff members receive praise for their politeness and eagerness to assist, there are multiple mentions of rude, unhelpful and argumentative interactions, especially from the front desk and management. Issues such as slow check-ins, unorganized front desk operations and lapses in reservation handling are noted. A few guests even reported unprofessional behavior, including staff members walking into occupied rooms and not honoring rates.

Despite these mixed reviews, the positive experiences emphasize warm, accommodating staff who strive to ensure a pleasant stay, making them the highlight of many guest visits.

Wi-Fi
Super 8 by Wyndham Valdosta Mall offers various amenities, but the experience with the hotel's wifi appears to be consistently problematic. Many guests have reported issues with internet connectivity, citing that the connection frequently goes out or doesn't work at all. There have also been multiple mentions of difficulties with the internet password, which either didn't work or caused confusion. While the hotel might excel in other areas, the wifi service clearly stands out as an area needing significant improvement.

Pool
The pool at Super 8 by Wyndham Valdosta Mall has been a point of contention among guests. Some guests enjoyed the pool, finding it nice, big and very clean and appreciated it as a refreshing amenity. However, this positive experience seems to be inconsistent. Several guests reported disappointment upon arrival, finding the pool closed, empty or in unsafe conditions with black or green water. Some guests were frustrated by the pool being locked or closed unexpectedly, especially after rainstorms and felt misled by advertisements that suggested an available, clean pool. Despite this amenity being a reason for their booking, the closure and maintenance issues left many guests dissatisfied.

Family
The Super 8 by Wyndham Valdosta Mall appears to be a family-friendly option for those visiting the area. The hotel's convenience for visiting local family and attractions earned positive remarks from guests. Many families, including those with children, found the rooms to be adequately accommodating, making it a suitable base for trips involving multiple family members or even church functions.

A standout feature for the kids was the pool, which many young guests particularly enjoyed. However, there were some concerns regarding maintenance as a few mentioned issues like the pool water's cleanliness and the pool's early closing time. Despite these minor issues, the overall sentiment towards the pool remained positive.

The rooms, though noted as a bit outdated by some, seemed to be sufficiently comfortable for families and the close proximity to the mall and other amenities made it a convenient choice for many.

In summary, the Super 8 by Wyndham Valdosta Mall is a practical and family-friendly hotel, though some improvements in facilities and upkeep could further enhance the guest experience.

Dog Friendly
Super 8 by Wyndham Valdosta Mall offers a comfortable and pet-friendly stay with various amenities for both guests and their furry companions. The rooms are clean, spacious and maintain a cool temperature, ensuring a comfortable environment. Guests have noted that the beds are comfortable, providing a good night's sleep. The hotel features a sizable, well-maintained pool, adding to the pleasant experience.

Guests appreciate the hotel's pet-friendly policy, which allows them to stay with their pets for a $20 fee. However, it is important to adhere to the pet fee rule, as there is a notable reminder at check-in about a potential $50 charge if the fee is not paid and a pet is found. While the reviews are primarily positive, there was an isolated incident of dried dog feces on the floor, indicating room for improvement in cleanliness regarding pet accommodations. Overall, the hotel's pet policy and overall comfort make it a decent choice for travelers with pets.


Yes, Super 8 by Wyndham Valdosta Mall has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Super 8 by Wyndham Valdosta Mall.

Yes, Super 8 by Wyndham Valdosta Mall welcomes dogs.

No, parking facilities aren't available at Super 8 by Wyndham Valdosta Mall.

No, Super 8 by Wyndham Valdosta Mall doesn't have a gym.

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