Hotel Del Marques

Vallenar -28.57284100, -70.76043300 , Marañon, 680 (Show on Map)
7.6
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Del Marques is praised for its exceptional location, situated just a few blocks from the main square and city center, making it convenient for guests to access central attractions while enjoying a peaceful environment. Travelers appreciate the hotel's simplicity and comfort, especially those passing through Vallenar and commend the cleanliness and well-maintained property. The private garage and comfortable parking options make it an ideal choice for visitors. The attentive staff contribute significantly to the welcoming atmosphere and the hotel offers good value for money.

The breakfast experience at Hotel Del Marques is frequently highlighted as very good with a hearty, complete buffet that includes a wide variety of fresh products. Guests appreciate that the breakfast is included in the reasonably priced rooms, adding to the overall value. Nonetheless, some suggestions for improvement include adding more items like eggs and yogurt and enhancing the organization of the breakfast service.

Room accommodations receive varied feedback. Many guests find them spacious, clean and comfortable, appreciating the simplicity and well-kept condition. However, there are some reports of maintenance issues, such as non-working air conditioning and problems with the shower areas, along with occasional instances of dirty bedding and rooms. Consistent maintenance and better upkeep could enhance the guest experience.

Cleanliness throughout the hotel is generally noted with many guests acknowledging the clean and well-maintained rooms. The cleaning staff ensure that rooms and shower facilities are comfortable for guests. However, some specific areas, particularly the bathrooms, have recurring cleanliness issues, requiring more meticulous attention.

The staff consistently receive high marks for their attentiveness, friendliness and willingness to assist, providing excellent customer service. The personnel's ability to speak English and handle problems promptly is particularly appreciated, adding to the guests' satisfaction.

Hotel Del Marques offers several parking options, including private, indoor and secure facilities, which guests find very convenient. While the parking provided peace of mind, some found the narrow parking lot difficult to navigate.

The comfort of the beds is a consistent highlight, contributing positively to the guest experience. Although there are a few minor concerns about bedding, most guests find the beds comfortable and conducive to a restful sleep.

Overall, Hotel Del Marques is recognized for its outstanding location, attentive staff, satisfying breakfast and comfortable accommodations with a few areas for potential improvement to further elevate the guest experience.
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Hotel with Parking
This hotel features free private parking on site. Guests have specifically highlighted the secured nature of the parking facilities.

Accessible Hotel
The hotel is wheelchair accessible and provides accessible parking, a lower bathroom sink, an emergency cord in the bathroom, and visual aids like Braille.

3-Star Hotel
Located in Vallenar, this hotel offers practical accommodations with essential amenities. It provides a comfortable stay for travelers exploring the area.

Family Friendly Hotel

Business Hotel

Room Types
Standard Twin Room This air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 2 beds.

Single Room This air-conditioned single room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 1 bed.

Large Double Room Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a wardrobe, a safe deposit box as well as garden views. The unit offers 1 bed.

Superior Single Room This air-conditioned single room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 1 bed.

Triple Room This air-conditioned triple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 3 beds.

Family Room This air-conditioned family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 2 beds.

Guest Reviews
7.6
Good
Location
Hotel Del Marques has garnered significant praise for its exceptional location. Situated just a few blocks from the main square and city center, it offers easy access to the heart of the action. Guests appreciated the convenience of being able to walk to central attractions, while also finding the area to be peaceful and calm. The hotel is well-positioned for those passing through Vallenar and guests commended the simplicity and comfort of the property.

The location pairs well with the additional benefits of a private garage and comfortable parking, making it an ideal spot for travelers looking to spend the night. Visitors also highlighted the cleanliness of the hotel, adding to the overall comfort of their stay. The dedicated and attentive staff received compliments, adding to the welcoming atmosphere of the hotel. Offering good value for money, Hotel Del Marques is noted for its excellent spot, combining affordability with a prime, central location.

Breakfast
Hotel Del Marques offers a breakfast experience that has been largely satisfying for its guests. Many reviewers highlight the breakfast as a positive aspect of their stay, describing it as very good, hearty and complete with a wide variety of options. The buffet breakfast is frequently praised for meeting expectations, being well-stocked with fresh products and offering a good selection.

Guests appreciate that the breakfast is included in the reasonably priced rooms, adding to the overall value of their stay. The breakfast is noted to be an excellent accompaniment to the hotel’s comfortable and well-equipped rooms, as well as its prime location.

However, some guests have pointed out areas for improvement. There are mentions of the breakfast being very basic with suggestions for adding items like eggs and yogurt to enhance variety. A few reviewers also mentioned issues with the structure and organization of the breakfast service, including messiness in the dining area and occasional lack of staff availability.

Despite these minor drawbacks, the overall consensus is that Hotel Del Marques provides a very good breakfast experience that complements its other amenities, such as its comfortable rooms and great location.

Rooms
Hotel Del Marques offers a rather mixed experience to its guests regarding room accommodations. The majority of the feedback highlights the rooms' cleanliness and comfort. Many visitors appreciated the simplicity and cleanliness, mentioning that the rooms were very clean and well-kept. Spaciousness was another positive aspect with a few guests noting the ample room provided. Comfortable and well-equipped rooms were frequently praised, making for a satisfactory stay for several guests.

However, some issues persist that could detract from the overall experience. A few rooms were reported to have significant problems, such as minimal maintenance and issues with functionality, including non-working air conditioning and problematic shower areas with hanging doors and sunken bases. Instances of extremely dirty rooms were also mentioned, alongside notes on dirty and stained bedding, indicating inconsistencies in room cleanliness. Additionally, the limited equipment in the room and small, cold bathrooms were points of frustration for some guests.

Overall, while many found their rooms comfortable, clean and spacious, the varied experiences with room quality suggest that Hotel Del Marques could benefit from more consistent maintenance and better upkeep to ensure all guests have a pleasant stay.

Beds
Hotel Del Marques receives mixed feedback regarding its beds with a significant number of guests highlighting the comfort of the beds. Many reviews note the beds as being comfortable, spacious and conducive to a restful sleep. Positive remarks frequently mention the comfortable bed in conjunction with the full breakfast offered. However, there are a few points of concern, such as requests for more pillows, a comment about a small bed and an isolated incident involving a stained mattress. Overall, the comfort of the beds is a consistent highlight, contributing positively to the guest experience.

Cleanliness
Hotel Del Marques offers a simple yet clean lodging experience with several guests noting the cleanliness of the rooms. Many reviews highlight that the rooms, while basic, maintain a notable level of cleanliness that is appreciated by many visitors. The cleaning staff ensure that the rooms are clean and the shower facilities are well-maintained, contributing to a generally comfortable stay.

However, there are a few recurring issues regarding the cleanliness of certain areas. Some guests have noted that the bathrooms sometimes lack thorough cleaning with instances of leftover soap and insufficiently cleaned showers. Additionally, there have been remarks about hairs on the sheets and a need for more meticulous preparation of the dining area for breakfast.

Despite these occasional lapses, the overall sentiment from guests underscores a positive experience with clean rooms and generally good maintenance. Improving attention to detail in specific areas could elevate the hotel's cleanliness standards even further.

Staff
The staff at Hotel Del Marques consistently receives high praise from guests, highlighted for their attentiveness, friendliness and willingness to help. Numerous reviews emphasize that the staff was very attentive and eager to meet guests' requests, always displaying a professional and kind demeanor. Guests particularly appreciated the great customer service and the personal attention they received throughout their stay. The staff's ability to speak English and their prompt problem-solving skills further enhanced the positive experience for many visitors. Overall, the combination of helpfulness, kindness and efficiency by the staff contributed to a highly satisfying stay at the hotel.

Parking
Hotel Del Marques offers various parking options including private, indoors and secure parking, ensuring guests have peace of mind about their vehicles' safety. Many appreciated the convenience of having parking available within the hotel itself, making it easy to access their cars. The availability of private and indoor parking also added an extra layer of security and comfort. However, some guests found the parking lot to be quite narrow and uncomfortable to navigate, suggesting there's room for improvement in this area. Overall, while the parking facilities are appreciated for their security and convenience, the narrowness can be an issue for some.


No, Hotel Del Marques doesn't have any pool.

No, a spa isn't available at Hotel Del Marques.

No, Hotel Del Marques doesn't allow dogs.

Yes, parking facilities are available at Hotel Del Marques.

No, Hotel Del Marques doesn't have a gym.

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