Vancouver, 1221 Granville Street49.276924,-123.126724(Show on Map)
7.2
Good
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
The Quality Inn & Suites in downtown Vancouver receives generally positive reviews, particularly for its prime location. Nestled in the city’s heart, guests find it highly convenient to explore key attractions like Robson Street, BC Place and Canada Place. Proximity to local eateries, beaches, parks and public transportation, including the Yaletown subway station, enhances its appeal for both leisure and business travelers. The hotel’s friendly staff and good value for money also earn praise.
The breakfast experience, however, draws mixed reactions. While some appreciate the simple yet sufficient offerings, others criticize the limited selection, lack of dietary options and inadequate service. The 7 am start time and the absence of beverages like fruit juices and coffee further contribute to the dissatisfaction. Guests suggest nearby cafes for a better breakfast experience.
Rooms at the Quality Inn & Suites generally provide a comfortable stay, featuring amenities like microwaves, coffee makers and refrigerators. Many guests commend the comfort of the beds and daily servicing, although experiences vary with room sizes and layouts. Some rooms are noted for cleanliness, but others have issues like strange layouts, unpleasant smells or noisy AC units, which impact the overall experience.
Cleanliness reviews are mixed as well. While many guests find their rooms clean and comfortable, some report issues like bad smells, sticky carpets and poorly maintained bathrooms. The hotel's overall cleanliness is sometimes contrasted with its somewhat old and rundown feel.
The staff receive consistent high praise for their exceptional service. Guests appreciate their friendliness, helpfulness and attentiveness. Reception staff and specific employees like Blanca are highlighted for their excellent guidance and multilingual abilities. The staff's willingness to go the extra mile enhances the overall guest experience.
Parking at the hotel presents a mixed bag. While some guests appreciate the proximity and availability, others find the $35 fee steep and the arrangement inconvenient. Security concerns regarding car safety and potential loss further detract from the parking experience.
Finally, the beds at the Quality Inn & Suites are frequently praised for their comfort with many guests enjoying restful nights due to the soft mattresses and ample pillows. Minor concerns include the small size of some beds and uneven bedding on the pull-out couch, but overall, the focus on comfort significantly benefits guests.
In summary, Quality Inn & Suites offers an excellent location, comfortable beds and outstanding staff service, though breakfast options, cleanliness and parking arrangements have room for improvement.
Categories
Family
This hotel offers suites, providing more space for families. It is conveniently located and offers amenities suitable for a comfortable family stay.
Nightlife
The Quality Inn & Suites is located on Granville Street, offering immediate access to the entertainment district. It is a budget-friendly option and is near Yaletown and Gastown. The hotel provides a central location for exploring downtown Vancouver.
3 Star
Located on Granville Street, this hotel offers comfortable accommodations and easy access to downtown attractions. It provides a convenient base for exploring the city. The hotel offers essential amenities and a central location.
Parking
Ski
Sustainability Journey
Honeymoon
Business
Gym
Room Types
One-Bedroom Queen Suite - Non-SmokingThis suite includes a separate bedroom with a 37” LCD TV. The sitting area offers a double sofa bed and a 32” LCD TV. A kitchenette includes small refrigerator, microwave, sink and two-burner stove top. A small table and chairs are provided. Free WiFi is provided.
Double Room with Two Double Beds - Non-SmokingThis room includes a 37” LCD HD TV. Granite countertops are featured in the bathrooms. Free WiFi is provided.
King Room - Non-SmokingThis room offers a 37" LCD TV, a coffee maker, and granite countertops in the bathrooms. Free WiFi is provided.
Queen Room - Non-SmokingThis room offers a 37" LCD TV, a coffee maker, and granite countertops in the bathrooms. Free WiFi is provided.
Double Room - Non-Smoking This room offers a 37" LCD TV, a coffee maker, and granite countertops in the bathrooms. Free WiFi is provided.
Double Suite with Two Double Beds - Non SmokingThis spacious suite includes 1 bedroom, a seating area and 1 bathroom with a bath. This suite is air-conditioned and has a TV with cable channels, a tea and coffee maker and a safe deposit box. The unit has 3 beds.
Double Suite with Two Double Beds and Sofa Bed - Non SmokingThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower. The suite offers a TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box. The unit has 3 beds.
Room Selected at Check-InThe double room offers a coffee machine. The unit has 1 bed.
Guest Reviews
7.2
Good
Review Summaries
Location
Nestled in the heart of downtown Vancouver, the Quality Inn & Suites offers an excellent location that stands out as a major highlight for its guests. Positioned close to a variety of attractions, visitors find it incredibly convenient to explore the city. From dining at local eateries to relaxing at nearby beaches and parks, the proximity to key sights like Robson Street, BC Place and Canada Place makes this hotel a prime spot for tourists. Guests appreciate the easy access to public transportation and the nearby Yaletown subway station, simplifying travel around the city. Additionally, the central location is ideal for those catching late flights into YVR or embarking on cruise ships. With clean accommodations, friendly staff and good value for the price, the hotel meets the needs of both leisure and business travelers.
Breakfast
At Quality Inn & Suites, the breakfast experience elicits mixed feedback from guests. Some guests found the breakfast to be great, well-served and sufficiently simple, providing a decent start to the morning. Additionally, a discount at the adjoining pub was appreciated by some. However, many guests expressed dissatisfaction with the limited selection, noting the lack of variety and options that cater to specific dietary needs like vegetarian and gluten-free. The absence of beverages such as fruit juices and coffee during breakfast was also a common critique. The presentation of food was described as poor and the service by the breakfast crew was often cited as subpar. For those who need an early start, the 7 am breakfast start time was considered inconvenient. Overall, while a few guests enjoyed their breakfast, many suggest exploring local cafes for a better dining experience.
Rooms
Quality Inn & Suites offers a mix of experiences when it comes to their rooms. Many guests appreciated the comfort of the beds, the cleanliness of the accommodations and amenities like microwaves, coffee makers and refrigerators. Several positive mentions were made about the rooms being serviced daily, having plenty of towels and featuring good showers.
While some rooms were described as spacious and attractively decorated, others were noted to be on the smaller side. Comfort remained a consistent theme, despite the varying room sizes. However, a segment of reviews highlighted issues such as inadequate cleaning, strange room layouts, unpleasant smells and noisy AC units.
Overall, the rooms at Quality Inn & Suites provide a comfortable stay with useful amenities, though potential guests should be aware of possible inconsistencies in room size and cleanliness.
Beds
Quality Inn & Suites is noted for its comfortable and cozy beds, which guests frequently praise. The prevailing sentiment among reviewers is the comfort provided by the beds, often described as extremely soft and very comfy. Many guests highlight the abundance of pillows, which adds to the overall comfort. The mattresses are lauded as some of the most comfortable guests have ever experienced, contributing to restful nights.
However, there are a few minor concerns. Some guests mention that the small size of certain beds and the unevenness of the bed near the door can be a drawback. Additionally, the bedding on the pull-out couch has room for improvement. Overall, the focus on comfort seems to be a major strength of the hotel, significantly enhancing the guest experience.
Cleanliness
The reviews for Quality Inn & Suites regarding cleanliness present a mixed picture. On the positive side, many guests found their rooms to be decently clean and comfortable with some highlighting super clean rooms equipped with great city views. Towels were consistently noted as being very clean and several guests appreciated the overall cleanliness of the rooms and the friendly atmosphere, even enjoying exchanges with other travelers.
However, there were also notable concerns. Some guests reported that the hotel had a pervasive bad smell with specific issues like food pieces found under the bed and behind the TV dresser, sticky carpets and bathrooms in a disastrous state. Several reviews pointed out that the place, although clean, felt somewhat old and rundown. Additionally, the cleaning staff's failure to remove garbage daily contributed to the perception that cleanliness was not adequate for the price paid. Some described the hotel environment as generally dirty and falling apart, underscoring problems like moldy smells.
In summary, while many found their stay acceptable in terms of cleanliness, significant issues remain that detract from the overall quality of the experience.
Staff
At Quality Inn & Suites, the staff consistently receive high praise from guests for their exceptional service. They are frequently described as friendly, helpful and attentive, ensuring guests feel welcome and well-supported throughout their stay. Reception staff stand out for providing excellent guidance and being enthusiastic and polite. Notably, specific employees, like Blanca, are recognized for their incredible attention and multilingual abilities, enhancing the stay experience for diverse guests. Staff members are not only accommodating but also willing to go the extra mile, as seen with room upgrades and early check-in options. Their warm disposition and readiness to assist underscore a consistent commitment to high-quality service across the board.
Parking
Guests of Quality Inn & Suites have a mix of sentiments regarding the parking arrangements. On the positive side, some appreciate the proximity of the parking to the hotel and the availability of visitor parking, which can be convenient. However, many reviews point out that the parking situation could use improvement. Parking is limited and the entry to the parking area can be difficult to locate. Additionally, the hotel charges $35 for parking, which some guests find steep, especially considering that the parking arrangement is somewhat unconventional or weird. There are also security concerns, as the hotel does not take responsibility for any items lost or car damage and guests are advised not to leave anything in their vehicles due to the high foot traffic. Overall, while the parking is available, it is a notable area for potential improvement.
FAQ
No, Quality Inn & Suites doesn't have any pool.
No, a spa isn't available at Quality Inn & Suites.
No, Quality Inn & Suites doesn't allow dogs.
Yes, parking facilities are available at Quality Inn & Suites.
