Jangal das Araucárias Swan Design Hotel Canela offers a serene escape with a blend of tranquility and modern convenience. Located on a quiet street between Canela and Gramado, the hotel provides easy access to local attractions while maintaining a peaceful atmosphere. The location is a prime choice for those wishing to enjoy nature and quietude, positioning guests among beautiful araucarias and outstanding architecture.
The hotel is celebrated for its spacious and comfortable rooms adorned with modern and tasteful decor. The cleanliness and maintenance level are exceptional, contributing to a luxurious and welcoming atmosphere. Amenities such as ample bathroom spaces, large balconies, and personal touches like chocolates with notes enhance the guest experience.
The attentive and friendly staff significantly enhance the hospitality experience, known for their warm and professional service that evokes notable guest mentions. The facilities, including an inviting indoor pool and ample parking, add to the convenience and enjoyment of any stay.
While the breakfast garners mixed reviews, primarily due to limited variety, it remains praised for accommodating various dietary needs with an emphasis on taste and health. Improvements could enhance the diversity of offerings to align with the hotel’s luxury brand.
The hotel provides an intimate and inviting setting ideal for couples seeking romantic retreats, marked by cozy fireplaces and thoughtful surprises. Meanwhile, its luxurious and stylish environment appeals to travelers looking for a refined experience. With plans to revisit expressed by many, Jangal das Araucárias Swan Design Hotel Canela stands out as a remarkable sanctuary of comfort and elegance, even with minor areas poised for enhancement.
Wish Serrano Resort boasts a superb location in the heart of Gramado, making it an ideal base for exploring the city's main attractions. Many guests appreciate the convenience of being within walking distance of downtown, restaurants and popular tourist spots, while also enjoying beautiful views from its hilltop setting. The hotel's central yet peaceful environment, coupled with well-maintained facilities and attentive staff, adds to its appeal.
Breakfast at the resort is often highlighted for its variety, quality and taste with an extensive selection catering to various dietary needs. Freshly prepared items such as tapioca, waffles and eggs made to order enhance the experience, though the area can become crowded and chaotic at peak times. Despite these occasional organizational challenges, the breakfast is widely regarded as exceptional.
The dinner experience receives mixed feedback. While the resort offers multiple dining options and special event dinners that many guests enjoy, some diners find the prices high and the quality inconsistent. Issues with flavor, service speed and impersonal dining rooms suggest room for improvement.
Rooms at the resort are praised for their spaciousness, comfort, cleanliness and large beds. However, some guests report maintenance issues such as outdated bathrooms and poor lighting, along with occasional noise disturbances. The overall comfort and proximity to main attractions still make the accommodations enjoyable for many.
Cleanliness is a strong point for the resort with both rooms and common areas often described as immaculate and well-maintained. The staff's dedication to cleanliness and creating a comfortable atmosphere is frequently commended, though there are sporadic mentions of areas needing better upkeep.
The resort's staff consistently receives high marks for their attentiveness, friendliness and professionalism. Guests highlight the exceptional hospitality and helpfulness, particularly in areas like valet service, children's activities and room service. The staff's efforts significantly enhance the overall guest experience.
WiFi at the resort is reliable in public areas but can be inconsistent in guest rooms. While it generally meets basic needs and supports in-room entertainment well, improvements in coverage and speed would benefit the overall experience.
The spa is a standout feature, garnering rave reviews for its variety of facilities and excellent service. Guests appreciate the well-maintained saunas, thermal pools and relaxation areas, noting the skilled and friendly spa staff. Occasional maintenance closures are noted, but overall, the spa is a highlight of many guests' stays.
The gym receives mixed feedback; it is well-equipped and available 24 hours but could benefit from newer and additional equipment. Despite some maintenance issues, the gym generally enhances the resort's amenities.
The pool areas, featuring indoor, outdoor and thermal pools, are appreciated for their beauty and heating, though they can become crowded during peak seasons. Maintenance and renovation issues occasionally detract from the experience, but the pools are generally well-regarded.
Parking is a notable concern due to its high cost and the extra charges not being included in the room rates. The valet service is professional but sometimes slow and clearer communication about parking fees would improve guest satisfaction.
Finally, Wish Serrano Resort is highly recommended for families, offering excellent facilities and activities for children, including a well-regarded kids' club and baby area. The family-friendly environment and comprehensive programming make it an ideal destination for vacations with children and larger groups. Overall, the resort provides a comfortable, convenient and enjoyable stay for travelers, especially families.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-4 out of 4 hotels in and around Varzea do Cedro