Agusta Hotel, Garden & SPA
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Summary of reviewsAgusta Hotel, Garden & SPA is lauded for its enviable location, nestled in the heart of Veliko Tarnovo. Guests appreciate its strategic placement near the old town and major attractions like Tsarevets Fortress, allowing easy exploration of cultural sites, restaurants and shops. Its quiet residential setting provides a serene escape from noisy city traffic, ensuring restful nights combined with the convenience of nearby amenities.
The breakfast experience is generally positive, offering a varied selection of fresh fruits, cold cuts, cheeses and pastries, served in a modern space or garden. Despite a few critiques about variety and coffee quality, the breakfast is commonly described as delicious and satisfying, contributing to a pleasant start to the day.
Although the hotel lacks an on-site restaurant for lunch and dinner, it addresses this with a 10% discount at the nearby Concorde Restaurant and other dining options within walking distance. Guests appreciate the flexibility to dine in their rooms or other nearby establishments. The hotel's staff is noted for making dinner reservations seamless and providing excellent culinary suggestions.
Rooms at Agusta Hotel, Garden & SPA are frequently praised for their spaciousness, cleanliness and modern amenities. Cozy and well-furnished, the rooms offer comfort and beautiful views from balconies. While occasional maintenance issues are noted, the overall sentiment is highly positive. Cleanliness throughout the property is exemplary with consistent hygiene standards upheld by the attentive housekeeping staff.
Exceptional service from the friendly and professional staff significantly enhances the guest experience. Fluent in English, the team is approachable, efficient and quick to resolve any issues. A few minor instances of unprofessional behavior do not detract from the overwhelmingly positive feedback.
The free WiFi is generally commended for being fast and reliable, suitable for work purposes and available throughout the hotel. The spa area, featuring a sauna and an indoor pool, is a highlight for many guests, providing a relaxing and rejuvenating experience despite a few comments about its smaller size.
The fitness room, though appreciated for being complimentary, receives mixed reviews due to its compact size. Nonetheless, it serves its purpose well with well-maintained equipment.
The indoor pool is consistently praised for its cleanliness, warmth and inviting atmosphere, enhancing the spa experience. Although it is on the smaller side, its perfect temperature and serene environment make it a notable feature.
Parking at the hotel is highly appreciated for its private, secure and free underground facilities. Guests find it convenient and well-maintained, although the limited space could pose a challenge during peak times.
Overall, Agusta Hotel, Garden & SPA stands out for its excellent location, modern and clean rooms, friendly staff, satisfying breakfast and well-maintained spa and parking facilities, making it a highly recommended choice for both relaxation and city exploration.
Categories
The breakfast experience is generally positive, offering a varied selection of fresh fruits, cold cuts, cheeses and pastries, served in a modern space or garden. Despite a few critiques about variety and coffee quality, the breakfast is commonly described as delicious and satisfying, contributing to a pleasant start to the day.
Although the hotel lacks an on-site restaurant for lunch and dinner, it addresses this with a 10% discount at the nearby Concorde Restaurant and other dining options within walking distance. Guests appreciate the flexibility to dine in their rooms or other nearby establishments. The hotel's staff is noted for making dinner reservations seamless and providing excellent culinary suggestions.
Rooms at Agusta Hotel, Garden & SPA are frequently praised for their spaciousness, cleanliness and modern amenities. Cozy and well-furnished, the rooms offer comfort and beautiful views from balconies. While occasional maintenance issues are noted, the overall sentiment is highly positive. Cleanliness throughout the property is exemplary with consistent hygiene standards upheld by the attentive housekeeping staff.
Exceptional service from the friendly and professional staff significantly enhances the guest experience. Fluent in English, the team is approachable, efficient and quick to resolve any issues. A few minor instances of unprofessional behavior do not detract from the overwhelmingly positive feedback.
The free WiFi is generally commended for being fast and reliable, suitable for work purposes and available throughout the hotel. The spa area, featuring a sauna and an indoor pool, is a highlight for many guests, providing a relaxing and rejuvenating experience despite a few comments about its smaller size.
The fitness room, though appreciated for being complimentary, receives mixed reviews due to its compact size. Nonetheless, it serves its purpose well with well-maintained equipment.
The indoor pool is consistently praised for its cleanliness, warmth and inviting atmosphere, enhancing the spa experience. Although it is on the smaller side, its perfect temperature and serene environment make it a notable feature.
Parking at the hotel is highly appreciated for its private, secure and free underground facilities. Guests find it convenient and well-maintained, although the limited space could pose a challenge during peak times.
Overall, Agusta Hotel, Garden & SPA stands out for its excellent location, modern and clean rooms, friendly staff, satisfying breakfast and well-maintained spa and parking facilities, making it a highly recommended choice for both relaxation and city exploration.
Hotel for Honeymoon
Features a beautiful garden and spa facilities, providing a tranquil and romantic setting. The hotel offers a range of wellness treatments perfect for couples seeking relaxation.
Hotel with Spa
This elegant hotel features a free indoor pool and fitness center. Guests can relax in the wellness area, which includes a sauna, hot tub, and massage treatments available at an additional cost.
Hotel near Nightlife Spots
While offering a relaxing spa experience, Agusta Hotel is also located in Veliko Tarnovo, providing access to the city's nightlife.
Hotel with Swimming Pool
The indoor pool is consistently described as clean and well-maintained, offering an inviting atmosphere for visitors. Though the pool is on the smaller side, it frequently gets praise for being uncrowded and providing a pleasant and warm swimming experience. The facility features padded loungers by the pool.
Indoor Pool
Hotel with Parking
This hotel offers private, secure, and free underground parking facilities. Guests have found the parking to be convenient and easily accessible.
Hotel with Gym
This hotel features a free indoor pool and a fitness center. It also offers a wellness area with a sauna, hot tub, and massage treatments.
3-Star Hotel
Agusta Hotel, Garden & SPA is known for providing a relaxation and essential amenities. It is a reliable option for travelers seeking comfort and value.
Hotel with Indoor Pool
Guests at Agusta Hotel, Garden & SPA have access to an indoor swimming pool. The hotel's spa facilities further enhance the experience with a tangenter, sauna, and a fitness salon.
Small Hotel
About Agusta Hotel, Garden & SPA
License: 2777
Guest Reviews
Location
The hotel is strategically placed in the heart of Veliko Tarnovo, near the old town and other notable landmarks. Guests find the central location particularly ideal with everything within easy reach, whether it's for exploring historical sites like Tsarevets Fortress or accessing everyday amenities. The quiet residential setting ensures restful nights, combined with the benefit of being close to the vibrant city life.
Overall, Agusta Hotel, Garden & SPA's location is heralded as excellent, very good and perfect by reviewers who appreciate the convenience of having all major attractions and facilities within walking distance. Its placement on a quiet street further enhances its appeal, making it an excellent base for both relaxation and city adventures.
Breakfast
However, several guests mentioned areas for improvement, such as the need for more variety and better quality coffee. Some found the breakfast to be less than exceptional, describing it as satisfactory or decent but not meeting high expectations. Issues such as items running out quickly or not being up to standard also appeared in a few reviews.
Despite these critiques, the overall sentiment leans towards a positive breakfast experience with many guests enjoying the diversity and quality of food presented, contributing to a pleasant start to their day at the hotel.
Dinner
The hotel's reception staff was very responsive and made dinner reservations seamless, even advising us perfectly for meals and dinners. Dining in the hotel's garden is also possible, creating a cozy ambiance, although we faced snowy weather during our stay.
In addition to the unique dining setup, the hotel's location is a definite plus, being just a short walk from the city center, main street, shops and restaurants. Complimentary breakfast was included in our stay, which was always very delicious and accompanied by excellent service. Overall, while the lack of an on-site restaurant for lunch and dinner might be a drawback for some, the quality and convenience of nearby dining options make up for it. The Agusta Hotel, Garden & SPA ensures you won't miss out on a good meal, all while enjoying its excellent location and amenities like a sauna, small indoor pool and fitness room.
Rooms
Guests often mentioned the attentive staff and the well-maintained room conditions. The hotel offers various room types, including elegant suites and modern apartments that cater to different needs, ensuring no compromise on comfort or space. The furniture in most rooms is modern and comfortable, although a few reviews pointed out occasional maintenance issues.
Despite a couple of minor setbacks like outdated furniture and sporadic issues with room upkeep, the overall sentiment remains positive with cleanliness and comfort taking center stage. For those seeking a spacious, clean and comfortable room with the essential amenities provided, Agusta Hotel, Garden & SPA seems to promise a pleasant stay.
Beds
However, some reviews pointed out inconsistencies in comfort. A few guests noted that while the mattresses were soft, they tended to feel every movement of the person next to them and some found the pillows lacking in comfort. There were mentions of specific issues, such as beds and pillows being uncomfortable or sheets simply being placed on the beds without being made properly. Despite these concerns, the overall sentiment was that the beds were generally comfortable and contributed to a pleasant stay.
Additionally, the hotel's commitment to cleanliness and daily room maintenance was appreciated with many guests noting their rooms were clean and matched the online photos accurately. The complimentary bathrobes and slippers also added to the comfort and luxury experience.
Overall, while there are occasional criticisms regarding the beds, the predominant guest opinion suggests that the Agusta Hotel, Garden & SPA offers a comfortable and clean environment, particularly distinguishing itself with its notably large and, more often than not, comfortable beds.
Cleanliness
The rooms were cozy, warm and well-maintained, each equipped with fresh towels and bathrobes that were changed daily. Housekeeping did an exceptional job of ensuring the rooms and the overall hotel remained tidy. This included regular and thorough cleanings, which were consistently upheld throughout the duration of my stay.
Additionally, the swimming pool was clean, adding to the overall relaxing and rejuvenating environment. The cleanliness extended beyond just the rooms and common areas. The hotel also provided clean and spacious apartments and even the underground parking was noted for its cleanliness.
The staff were very friendly and maintained high standards of hygiene, reinforcing a sense of well-being among guests. The clean and welcoming atmosphere, along with the property's excellent location close to the city center, made it a convenient and pleasant place to stay.
In summary, the Agusta Hotel, Garden & SPA excels in its commitment to cleanliness, offering guests a spotless, cozy and comfortable environment with friendly staff ensuring a memorable stay.
Staff
Fluency in English is another notable aspect, making communication smooth for international visitors. Beyond mere politeness, the staff go the extra mile in providing excellent advice on local restaurants and attractions, reflecting a well-informed and approachable attitude.
The young, dynamic team is both friendly and efficient with the ability to swiftly resolve issues, such as quickly fixing a hot water cutoff. Their attentiveness and responsiveness extend to room service and other amenities, ensuring a comfortable and hassle-free experience for guests.
Although a few instances of unprofessional behavior were noted, such as eating at the reception desk, these appear to be rare exceptions in an otherwise positive track record. Overall, the combination of warmth, professionalism and meticulous guest care sets the staff at Agusta Hotel, Garden & SPA apart, significantly enhancing the overall guest experience.
Wi-Fi
Spa
The spa center is described as particularly inviting, offering a variety of treatments including massages, which were highlighted as great. Though some reviews mention the spa zone being on the smaller side and not entirely fitting the concept due to limited space, the general sentiment remains positive. The spa’s extended hours, open until 10 pm, also add to the convenience for guests looking to unwind after a day of activities.
The small fitness center is another addition, though it seems the spa, pool and sauna are the main attractions. Despite some remarks about the spa photos not being a current or accurate representation, overall, the Agusta Hotel, Garden & SPA successfully provides a pleasant and relaxing retreat, making it a noteworthy destination for spa enthusiasts.
Gym
Pool
Many reviews appreciate the combination of the pool and sauna, which together offer a very enjoyable spa experience. Additionally, the pool area is often described as private and welcoming, contributing to a more intimate and relaxing setting. While there were some mentions of the pool being too cold for some guests, others found the temperature just right for a refreshing dip.
Overall, the pool at Agusta Hotel, Garden & SPA impresses visitors with its cleanliness, warmth and serene atmosphere, making it a notable feature of the hotel’s spa offerings.
Parking
Guests particularly appreciate the security of the parking, noting that it adds an additional layer of convenience and peace of mind. Even those traveling with motorcycles have found the parking to be secure and satisfactory. The parking area is generally commended for being clean and well-maintained.
However, it’s worth noting that there are limited parking spots available and the garage space is reported to be quite small, which may pose a challenge during peak times. Despite this minor inconvenience, the overall feedback indicates that the underground parking at Agusta Hotel, Garden & SPA substantially enhances the guest experience by providing a hassle-free and secure solution for vehicle storage.
Indoor Pool
Yes, Agusta Hotel, Garden & SPA has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Agusta Hotel, Garden & SPA.
No, Agusta Hotel, Garden & SPA doesn't allow dogs.
Yes, parking facilities are available at Agusta Hotel, Garden & SPA.
Yes, Agusta Hotel, Garden & SPA has a gym.
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