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BW Premier Collection CHC Continental

Venice , Lista Di Spagna 166 (Show on Map)

8.0

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe BW Premier Collection CHC Continental in Venice receives high praise for its enviable location alongside the Grand Canal and its convenience to major transport hubs, allowing guests easy access to the city's iconic attractions. This, combined with stunning canal views and modern facilities, offers a quintessential Venetian experience, further enhanced by a hearty breakfast on a beautiful terrace overlooking the canal.

The breakfast service is noted for its variety and quality, set against a picturesque backdrop, although some guests would like more from the hot dish options. Dinner offerings, while generally enjoyable, are described with room for improvement in terms of service speed and staff training. The lobby cafe provides a convenient dining alternative.

The rooms are often praised for their spaciousness, cleanliness, and modern decor, with canal-view rooms noted for delivering exceptional sightlines. However, a few guests comment on issues like small room size and maintenance concerns. Cleanliness generally meets positive expectations despite noted bathroom concerns and occasionally neglected common areas.

Staff at the hotel are consistently celebrated for their warmth, friendliness, and professionalism, adding a positive dimension to guest experiences. The property's free Wi-Fi garners mixed reviews, with some guests experiencing weak connectivity in certain areas.

The hotel is recognized as family-friendly, with spacious accommodations ideal for families traveling together. The beds receive largely positive feedback for comfort, despite isolated mentions of varied mattress firmness preferences.

While some feel the hotel does not fully meet four-star standards in certain aspects like maintenance and amenities, the luxurious ambiance is appreciated by many, thanks to the elegantly designed rooms and attentive service. With its romantic setting, particularly ideal for couples, the hotel provides a charming retreat that reflects Venice's allure, making it suitable for both family trips and romantic getaways.
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Hotel where Dogs Stay Free

Situated near the train station on the Grand Canal, this hotel is confirmed to allow small dogs to stay for free, providing a convenient and no-fee option for pet owners.

Luxury Hotel

Historic Hotel

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Dogs Stay Free

Romantic Hotel

Hotel near Nightlife Spots

4-Star Hotel

Room Types

Deluxe Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a bath or a shower and a bidet. The suite offers a flat-screen TV with satellite channels, a minibar, a safe deposit box and an electric kettle. The unit has 2 beds.

Superior Room This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom.

Superior Room Canal Grande View This air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.

Double with french bed This air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.

Deluxe with Sofabed This air-conditioned family room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.

Junior Suite with Sofabed This air-conditioned suite is comprised of a flat-screen TV with satellite channels and a private bathroom.

Executive King Room This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.

Deluxe with Sofabed and Canal Grande View This air-conditioned family room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.

Executive King Room with Two King Beds The unit offers 2 beds.

Executive Room with One King and Two Single Beds The unit has 3 beds.

About BW Premier Collection CHC Continental

License: IT027042A1UJW9WCE6

Guest Reviews

8.0

Very Good

Location

Nestled in an enviable spot by the Grand Canal, the BW Premier Collection CHC Continental is strategically situated for travelers keen on easy access. This hotel enjoys an ideal location mere steps from the Venice Santa Lucia train station, ensuring a hassle-free arrival and departure for guests who prefer to avoid lugging suitcases over Venice's famed bridges. The property's proximity to the train, bus, and ferry stations makes it a prime choice for tourists wanting to explore Venice efficiently. Moreover, it stands within walking distance of notable attractions such as the Rialto and San Marco, as well as a variety of shops and restaurants.

The hotel also boasts a stunning view of the Grand Canal, offering guests the perfect backdrop for a quintessential Venetian experience. Its central location, coupled with modern facilities and welcoming staff, makes it an attractive base for those eager to immerse themselves in the charms of Venice. Complemented by a hearty breakfast overlooking the canal, this hotel provides a seamless blend of convenience and comfort. Whether it's for a brief visit or an extended stay, BW Premier Collection CHC Continental ranks highly among travelers, offering paramount location benefits in the heart of Venice.

Breakfast

The breakfast experience at the BW Premier Collection CHC Continental is consistently praised by guests for its variety, quality, and picturesque setting. The hotel offers a breakfast buffet that boasts an extensive selection, catering to diverse tastes with a mix of sweet and savory options, including hot and cold items, fruits, cereals, pastries, and more. Many guests highlight the exceptional taste and richness of the breakfast offerings. The buffet is described as plentiful and abundant, ensuring that guests find something satisfying to start their day.

A standout feature is the option to enjoy breakfast on a beautiful terrace with views of the Grand Canal, providing a serene and unforgettable dining experience. This setting is often mentioned as a highlight, enhancing the overall breakfast experience with stunning views. Positive notes on the breakfast emphasize the cleanliness of the buffet and the attentive and friendly staff service.

Although there are occasional remarks about a lack of variety in hot dishes or comparisons to other hotels of similar rating, the overall sentiment remains favorable. Guests appreciate the ample selection and the opportunity for a exceptional breakfast experience with a view, making it a memorable part of their stay.

Dinner

The dining experience at BW Premier Collection CHC Continental offers a mix of experiences for guests. While the restaurant may not always meet the high standards set by the rest of the hotel, it provides good food which many guests have enjoyed during their stay. The establishment operates more as a bistro, with some patrons appreciating the evening meals and particularly praising the superb breakfast offerings. However, service speed and staff training have room for improvement, which can occasionally lead to a less satisfying dining experience. Despite some minor drawbacks, such as the absence of fresh orange juice and occasional evening closures, the dining facilities still contribute positively to the overall charm of the hotel, making it feel like a home away from home for repeat visitors to Venice. The convenient cafe in the lobby is another highlight for those in search of a pleasant meal during their stay.

Rooms

The BW Premier Collection CHC Continental Hotel in Venice offers an array of room experiences that range from truly delightful to narrowly adequate, with a majority leaning towards the positive. Guests frequently highlight the spaciousness and cleanliness of the rooms, with many noting impressive recent upgrades and modern decor. A recurring theme in reviews is the stunning views offered by the rooms, particularly those overlooking the Grand Canal, which often surpass expectations and provide a quintessential Venetian experience. Comfortable and clean bedding adds to the positive impressions.

However, some guests find the rooms small and slightly cramped, though many consider this typical for Venice. Several remark on minor issues like maintenance needs and some discomforts such as uncomfortable beds and occasional odors in a few rooms. The proximity to Venice S. Lucia train station and the excellent location are well-received assets. Visitors appreciate amply equipped modern bathrooms, though there are mentions of occasional size constraints. Overall, the combination of strategic location, breathtaking views, modern facilities, and attentive service contribute to a memorable stay for many guests.

Beds

The beds at BW Premier Collection CHC Continental generally receive praise for their comfort, with numerous guests describing them as super comfortable, comfy, and very comfortable. Many guests have highlighted the large, spacious beds and the excellent bedding, which reportedly gives a sense of being embraced by the sheets. Despite this, there are some guests who found the mattresses to be too soft, hard, or even sagging, leading to discomfort. Instances of broken or slanting beds and the occasional smaller bed sizes were also mentioned. While some found the mattress firm or stiff, others appreciated the softer options. Rooms are reported to be comfortable overall, contributing to a pleasant stay, although some noted issues with room size and noise. Despite a few criticisms, the general consensus leans towards a positive sleeping experience.

Cleanliness

The BW Premier Collection CHC Continental in Venice generally receives positive feedback for its cleanliness, highlighted by many reviewers who appreciated fresh, spotless rooms and modern amenities. Guests frequently mention that the property is very clean and well-maintained, creating a welcoming atmosphere. The hotel benefits greatly from its strategic location near the train station and picturesque views of the Grand Canal, making it both convenient for travelers and visually appealing.

However, there are consistent complaints about specific cleanliness issues, especially in bathrooms, with reports of mold and strong odors being noted. Some areas, particularly the hotel’s corridors and common spaces, seem to be neglected, as mentioned in several reviews describing dirt and unwelcome smells. The attention to detail by housekeeping is occasionally criticized, suggesting there's room for improvement to match the otherwise commendable standards found in many rooms.

Despite these issues, many guests acknowledge the attentive and friendly staff, enhancing their overall stay. The combination of clean rooms, professionalism, and location suggests that the hotel mostly succeeds in offering a comfortable experience but needs to address specific maintenance concerns to enhance its reputation further.

Staff

The BW Premier Collection CHC Continental is renowned for its exceptionally friendly and helpful staff, frequently highlighted as the standout feature of the hotel. Guests consistently mention the warmth, politeness, and professionalism of the staff members, with several individuals such as Mr. Franco, Andrea, and Massimo receiving special praise for their outstanding service. The reception and concierge teams are noted for their efficiency and willingness to assist with anything from resolving booking issues to offering insightful local sightseeing tips. The breakfast staff contribute positively to the overall experience, providing excellent service and a welcoming atmosphere each morning. While a few guests experienced issues with specific staff members, these instances appear rare compared to the overwhelmingly positive feedback. Overall, guests appreciate the dedication and kindness shown by the team at this well-regarded hotel, which enhances their stay in Venice.

Wi-Fi

The Wi-Fi experience at BW Premier Collection CHC Continental receives mixed feedback. Many guests highlight the Wi-Fi as a positive aspect, with good connection quality and stability frequently noted. The internet is described as reasonable in the rooms by some visitors, and several reviews affirm the Wi-Fi as great, with reliable service. However, there are also reports of weak internet in certain areas, with some guests finding the Wi-Fi service poor or even terrible in their rooms, indicating uneven coverage throughout the hotel. Overall, while the Wi-Fi seems to work well for many, it may not meet expectations for everyone, suggesting room for improvement in consistency.

Family

BW Premier Collection CHC Continental is a family-friendly destination that caters well to those traveling with children. Guests appreciate the hotel's spacious accommodations, which are suitable for families, especially with options like family rooms featuring balconies and canal views. The hotel's strategic location close to the train station proves very convenient for guests with kids, making travel logistics much easier when also managing luggage. While some guests mention that rooms can feel tight for larger families, the hotel staff is noted for being accommodating, sometimes offering complimentary upgrades to ensure comfort. Visitors find the rooms clean and modern, meeting the needs of families with amenities that allow for a comfortable stay. Overall, the hotel provides a welcoming environment that suits family travel well.

4 Star

BW Premier Collection CHC Continental seems to be a mixed bag when it comes to matching its four-star status. Guests noted several positives, including a favorable location with a lovely terrace right by the Canal Grande, and some described experiences as excellent, particularly praising the friendly staff. However, numerous reviews highlighted areas where the hotel appeared to fall short of a four-star rating. Common criticisms included maintenance issues in the rooms, outdated furnishings, and an air conditioning system that didn't function up to expectations. Many guests found the service level lacking for a hotel of its supposed caliber and expressed dissatisfaction with the cleanliness and amenities provided. Complaints were also directed at breakfast quality and the restaurant, with guests feeling these aspects did not meet four-star standards. Overall, while some found their stay pleasant, a significant number felt that the hotel did not offer the value or experience they anticipated for its rating and price.

Luxury

Nestled in a prime location near the station, BW Premier Collection CHC Continental offers a luxurious and welcoming retreat in the heart of Venice. Guests consistently rave about the beautiful, elegantly designed rooms that strike a perfect balance between comfort and sophistication, providing well air-conditioned spaces that ensure a restful stay. The hotel's exceptional service further enhances the experience, with attentive staff who cater to every need, creating a high-quality hospitality environment.

A wonderful breakfast spread awaits each morning, a delightful start that matches the overall premium feel of the hotel. Moreover, the terrace views add a special touch to the visit, offering a picturesque glimpse of Venice's iconic scenery. Despite some expectations about the four-star rating, many guests still appreciate the property's luxurious ambiance, whether enjoying a luxury family room or a more standard booking. While it may not meet every four-star benchmark, BW Premier Collection CHC Continental nonetheless provides a delightful stay with an undeniable air of elegance.

Romantic

A stay at the BW Premier Collection CHC Continental appears to intertwine seamlessly with the enchanting allure of Venice, making it an ideal destination for romantic getaways. Guests frequently note the allure of rooms with stunning canal views, which transform a simple lodging experience into something truly special. For some, the romance of Venice is amplified by generous room upgrades, such as to a suite or a room with a canal view, particularly for those celebrating honeymoons.

The hotel's terrace, directly overlooking the iconic Grand Canal, is highlighted as a super romantic setting, inviting guests to indulge in drinks or breakfast while basking in the captivating view. Rose petals and Prosecco add a touch of romance for couples looking to celebrate special occasions, making such moments unforgettable.

Although one comment mentions the cost not aligning with expectations, the general sentiment emphasizes the romantic and relaxing atmosphere, with guests expressing a desire to return. The hotel's ability to meld the charm of Venice with its accommodations might not promise overt gestures for newlyweds, but it certainly contributes to an overall romantic experience in the city famed for its amorous ambiance.

No, BW Premier Collection CHC Continental doesn't have any pool.

No, a spa isn't available at BW Premier Collection CHC Continental.

Yes, BW Premier Collection CHC Continental welcomes dogs.

No, parking facilities aren't available at BW Premier Collection CHC Continental.

No, BW Premier Collection CHC Continental doesn't have a gym.

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