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Summary of reviewsHotel Canal & Walter is well-regarded for its exceptional location in Venice, ideally positioned opposite the Santa Lucia train station and close to Piazzale Roma, making it a convenient choice for travelers. The hotel offers easy access to public transportation, restaurants, bars and shops and the picturesque views of the Grand Canal from some rooms add a romantic touch to the stay.
Breakfast receives generally positive feedback for its affordability, variety and the friendliness of the staff. Guests particularly appreciate the hearty continental selection included in the room price. However, some feel improvements could be made in terms of variety and the ambiance of the breakfast room.
The rooms of Hotel Canal & Walter offer a mix of charming old-fashioned Venetian decor and modern comfort. Many feature stunning views of the Grand Canal, enhancing the guest experience. The interiors are noted for their clean, cozy and spacious feel, though there are recurring issues with outdated furniture and the need for better maintenance. Cleanliness is inconsistent with reports of mold and dust detracting from guests' stays, though some visitors found their rooms sufficiently clean and comfortable.
The staff at Hotel Canal & Walter is frequently praised for their helpfulness, friendliness and professionalism. Their welcoming attitude and willingness to assist with various needs significantly enhance the guest experience.
WiFi connectivity is a major issue with many guests reporting unstable or non-functional connections, especially in their rooms. The internet often works better in the reception area, though improvement is needed to meet modern expectations.
Families find the hotel accommodating with spacious family rooms and a good price-quality ratio. Despite some rooms lacking certain amenities, the overall experience is positive for those traveling with children.
The comfort of the beds is varied with some guests finding them comfortable, while others face issues with firmness or noisiness. Clean bed linen is frequently noted, though the overall experience can be hit or miss.
While the hotel is rated as a three-star establishment, many guests feel it falls short, likening it more to a two-star or even one-star facility. Nonetheless, it meets some expectations, especially for those seeking basic accommodations at a reasonable price.
Finally, the historic charm of Hotel Canal & Walter is a significant highlight. The hotel embodies Venice's storied past with its vintage decor and old-fashioned ambiance. Guests appreciate the hotel's preserved historic nature, adding a unique and exotic nostalgia to their stay.
Overall, Hotel Canal & Walter delivers on location and historic charm, but to improve guest satisfaction, it needs attention to maintenance, cleanliness and modern amenities. Show more
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Historic Hotel
Family Friendly Hotel
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Hotel near Nightlife Spots
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6.3
Rated
Location
Hotel Canal & Walter boasts an exceptional location in Venice, highly praised for its convenience and accessibility. Positioned directly opposite the Santa Lucia train station and near Piazzale Roma, it offers easy access for travelers arriving by train, bus or from the airport. Guests appreciate the hotel's proximity to public transportation options, making it an ideal starting point for exploring the city and surrounding attractions. The views of the Grand Canal from some of the rooms add a romantic touch to the stay. Additionally, the central location provides comfortable access to various restaurants, bars and shops, enhancing the overall experience. While the vibrant location can result in some nighttime noise, the hotel's strategic position and breathtaking canal views more than compensate. This mix of convenience and picturesque scenery makes Hotel Canal & Walter a favored choice among visitors looking to immerse themselves in Venice.
Breakfast
The breakfast experience at Hotel Canal & Walter receives generally positive feedback with some areas for improvement highlighted by guests. Most reviews praise the plentiful, varied and delicious nature of the offerings, including a hearty continental selection that features boiled eggs, various sausages, cheese, croissants and different beverages. Guests often note the affordability and inclusion of breakfast within the room price as a significant plus. The breakfast staff's friendliness and attentiveness were frequently commended, contributing positively to the overall experience.
However, some guests pointed out limitations with the breakfast service, such as the small, sometimes gloomy breakfast room and occasional organizational issues during peak times. A few reviews mentioned the need for more variety, particularly in terms of fresh fruit and vegetables. Additionally, some found the breakfast to be rather basic or industrial, expressing a desire for more sophisticated options. Despite these minor setbacks, many visitors found the breakfast satisfactory and in line with what one might expect in an Italian hotel.
Rooms
Hotel Canal & Walter offers a mixed bag when it comes to its rooms. Positives highlighted by guests include clean, cozy and spacious rooms with a charming old-fashioned Venetian decor. Many rooms boast stunning views of the Grand Canal, adding a touch of luxury and providing a memorable experience. Some rooms have balconies, offering a picturesque outlook over the canals, which guests found enchanting.
The interiors maintain a nostalgic ambiance with original stone floors, beautiful furniture, tasteful decor and hand-painted elements, all adding to the authentic Venetian feel. Rooms were appreciated for their cleanliness, though this was not uniformly noted by all guests. Some found the basic amenities, such as internet, television and a fridge, to be adequate for a comfortable stay. A few highlighted the beautiful, large windows and the convenience of the hotel's location near the train station as additional perks.
However, several concerns were also raised. Many rooms were reported to be very old with worn-out and outdated furniture. Maintenance issues such as broken fixtures, mold, faulty AC units, insufficient electrical outlets and poorly insulated rooms were frequently mentioned. Guests also pointed out issues with cleanliness, stating that some rooms and bathrooms required more thorough cleaning and updates.
Space was another common issue with numerous reviews noting that rooms were often small, cramped and overcrowded with beds. Basic equipment and old-fashioned decor were recurring themes.
Overall, while Hotel Canal & Walter has its share of charm and positive aspects, it appears to require significant updates and better maintenance to meet guests' expectations more consistently. The location and canal views are definite highlights, but attention to room conditions and amenities would greatly enhance the overall experience.
Beds
Situated in the heart of Venice, 'Hotel Canal & Walter' offers a mixed bag of experiences when it comes to the comfort of their beds. Many guests found the beds to be comfortable, highlighting that they were able to enjoy a good night's sleep. The bedding support was considered comprehensive with clean bed linen and comfortable bedding often noted.
However, opinions on the firmness of the mattresses vary significantly. Some reviewers mentioned the beds were extremely comfortable, while others cited issues such as mattresses being too firm, too soft or worn out. Instances of uncomfortable and noisy mattresses were also reported, including cases where double beds were simply two single beds pushed together, creating a gap that was inconvenient for couples.
The hotel's approach to cleanliness saw some discrepancies. While several guests appreciated the clean sheets and bed linen, others encountered dirty bedspreads and sheets that needed more attention. Despite these issues, the hotel staff were praised for their friendliness, which added a positive dimension to the stay.
In summary, while 'Hotel Canal & Walter' seems to provide a decent level of comfort for many, potential guests should be prepared for variability in bed quality and cleanliness. The experience might hinge on the particular room assigned, making it a bit of a gamble for those with specific preferences for their sleeping arrangements.
Cleanliness
Hotel Canal & Walter in Venice receives mixed reviews regarding its cleanliness. Guests frequently report significant issues with mold in various areas, particularly in bathrooms and on ceilings. Moldy shower curtains, clogged drainages and rust further contribute to a substandard bathroom experience for many.
There are mentions of dust and dirt accumulating on furniture, walls, curtains and bedspreads. Some rooms are described as being extremely dirty and dusty upon check-in with cobwebs and stains adding to the disappointment. The overall facility cleanliness seems to be inconsistent with many guests pointing out that more thorough and frequent cleaning is needed.
On the positive side, there are instances where guests found their rooms clean with clean sheets and towels provided. Some rooms are described as sufficiently clean, comfortable and offering excellent views of the canal, which are valued by attuned travelers. It appears that staff efforts to refresh rooms by replacing towels and providing clean linens are appreciated by some visitors.
However, the dated and worn state of the hotel, including old textiles, stained walls and outdated decor, detracts from the overall experience. Some parts of the hotel, including staircases and common areas, seem to be particularly neglected, highlighting an urgent need for renovation and refurbishment.
Ultimately, while the location and canal views from the Hotel Canal & Walter provide a unique Venetian atmosphere, the pervasive cleanliness and maintenance issues frequently frustrate guests, reducing the overall appeal of the establishment.
Staff
Hotel Canal & Walter in Venice stands out for its notably friendly and accommodating staff. Many guests have highlighted the team’s helpfulness, kindness and professionalism. The reception staff, in particular, are often commended for their welcoming attitude, quick problem-solving abilities and flexibility, such as allowing early check-ins or assisting with room changes. Additionally, the general friendliness and courteous behavior of the hotel's personnel significantly enhance the guest experience.
Despite some incidents of less-than-ideal interactions, most visitors found the staff approachable and eager to assist with various needs, including providing useful information and suggestions for local attractions. Many guests also appreciated the attentiveness and efficiency of the housekeeping staff, ensuring a tidy and pleasant stay.
Overall, the consistent positive feedback regarding the staff's demeanor and assistance plays a crucial role in creating a warm and hospitable environment at Hotel Canal & Walter.
Wi-Fi
When considering staying at Hotel Canal & Walter, potential guests should be aware of issues related to the hotel's WiFi. Many reviews indicate that the WiFi connection is problematic with frequent mentions of it being unstable, weak and, in many cases, completely non-functional. Several guests reported that the WiFi did not reach their rooms and only worked reliably in the reception area. Some experienced connection problems or found the connection to be poor or terrible in different parts of the hotel, such as room 106.
However, a handful of reviews did mention good WiFi reception, suggesting that there might be inconsistent experiences depending on the location within the hotel. Overall, the majority of guest reviews suggest that the hotel needs to address and improve its internet connectivity to meet the expectations of modern travelers.
Family
Hotel Canal & Walter offers a range of family-friendly amenities and accommodations that appeal to those traveling with kids. Families can enjoy spacious family rooms with some equipped to comfortably house up to four people. The rooms often feature a large double bed, although the additional bed might not be as sturdy or large. Many visitors find the hotel to have an excellent price-quality ratio, making it a value choice for families.
Despite some rooms being smaller and lacking amenities like a kettle or in-room teas and coffees, parents often recommend the hotel for its overall good fit for families. The family rooms are designed with convenience in mind, providing a suitable environment for both short and extended stays. However, it is worth noting that not everyone finds it appropriate for families, suggesting that expectations may vary.
Overall, Hotel Canal & Walter generally receives positive feedback from families, offering them a comfortable and accommodating option for their vacation needs.
3 Star
Hotel Canal & Walter presents itself as a three-star establishment, though many guests feel it falls short of this rating. Common sentiment suggests the hotel is more akin to a two-star or even a one-star, facility. The general consensus is that the hotel does not meet the expectations typically associated with a three-star rating with criticisms focusing on outdated decor and amenities, a lack of hygiene and an overall need for renovation.
However, not all feedback is negative. The breakfast, while simple, is described as reasonable considering the price of the rooms. Guests who manage their expectations regarding the star rating might find some aspects of their stay satisfactory.
Overall, while the hotel may suffice for those seeking basic accommodations, potential visitors should temper their expectations and possibly look for alternatives if a three-star experience is what they seek.
Historic
Nestled in the heart of Venice, Hotel Canal & Walter stands as a testament to timeless elegance and historic charm. Guests are enveloped in an ambiance that reflects the city's storied past with the hotel retaining its original condition, reminiscent of the 60s. This retro accommodation features authentic Venetian decor and vintage elements that transport visitors to another era.
The hotel's charm is evident from its antique furniture to the intricate Murano chandeliers that grace the lobby area, offering reflections of early Venice. Housed in a traditional liberty-style building, it exudes a historically charming atmosphere with period features that evoke a classic feel. Despite its age, the building is well-preserved, showcasing its historic flair while maintaining a clean and pleasant environment.
Guests appreciate the strategic location, which is close to everything, making it convenient for exploring Venice's sights. The very helpful staff add to the experience, providing assistance and carrying suitcases up the stairs in this old-fashioned yet well-maintained building.
While some have noted that the older rooms come with outdated decor and minor cleanliness issues, these aspects contribute to the hotel's antique charm. The experience is somewhat akin to stepping into a hotel from old Paris with historic quality and an air of exotic nostalgia.
The breakfast, a classic Italian buffet, meets expectations and adds to the traditional charm of the stay. Overall, Hotel Canal & Walter offers a vintage allure that invites guests to steep themselves in the history and timeless beauty of Venice.
No, Hotel Canal & Walter doesn't have any pool.
No, a spa isn't available at Hotel Canal & Walter.
Yes, Hotel Canal & Walter welcomes dogs.
No, parking facilities aren't available at Hotel Canal & Walter.