Veracruz19.05362600,
-96.03092900,
Carretera Federal Boca Del Rio-anton Lizardo 1055 Buena Vista(Show on Map)
9.2
Excellent
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1 room2 guests1 room, 2 guests
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Summary of reviewsBest Western Plus Riviera Veracruz provides a delightful escape in a serene, beachfront location, offering guests a tranquil retreat from the hustle and bustle of daily life. The hotel's exceptional setting provides breathtaking views and proximity to a clean, private beach, making it ideal for those seeking relaxation. Guests are consistently impressed with the modern, spacious rooms equipped with all necessary amenities and commendable cleanliness. While some note a need for occasional improvements in room cleaning, the overall upkeep of the property remains a highlight.
The hotel staff receives commendation for their friendliness, attentiveness, and professionalism, enhancing the guest experience from check-in to dining services. Guests note exceptional service from individuals such as José Luis and Giovanni, contributing to the hotel's welcoming atmosphere. The breakfast buffet is praised for its rich, varied selection, though some guests feel improvements could be made regarding cost and variety, particularly on busier days.
The pool area, despite mentions of chilly water, is admired for its beauty and cleanliness, offering a peaceful setting with scenic views. Although the restaurant's menu receives mixed reviews, other facilities, including a well-equipped gym, contribute to the hotel's overall appeal. With remarkable reviews regarding cleanliness, modernity, and service excellence, the Best Western Plus Riviera Veracruz stands out as a top choice for travelers seeking comfort and value in a relatively private, charming location. Show more
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Categories
Family Friendly Hotel
The hotel is located in a beautiful part of Veracruz. It offers family-friendly amenities and comfortable accommodations.
Romantic Hotel
The positive reviews and beach access suggest a relaxing and enjoyable stay. The availability of a sports bar and pool further enhances the romantic experience by providing opportunities for leisure and entertainment.
Hotel with Gym
This hotel has a fitness center for guests who want to exercise. It is a great choice for travelers who like to keep up with their fitness goals.
4-Star Hotel
Facing the beachfront, this hotel provides a fitness center, a garden, and a private beach area. It features an outdoor swimming pool and complimentary WiFi throughout the property. Guests have praised the hotel's cleanliness and the quality of the restaurant.
Hotel with Outdoor Pool
This beachfront hotel offers a heated outdoor swimming pool and a private beach area with poolside services, providing a comprehensive outdoor aquatic experience.
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Room Types
King Room with Mountain ViewOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a coffee machine, a wardrobe as well as mountain views. The unit offers 1 bed.
Queen Room with Two Queen Beds and Mountain ViewOffering free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned quadruple room offers a flat-screen TV with cable channels, a minibar, a coffee machine, a wardrobe as well as mountain views. The unit offers 2 beds.
King Room - Ocean ViewThe spacious double room offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 1 bed.
King Suite with Sofa Bed and Ocean ViewThe spacious suite provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a shower.
King Suite with Sofa Bed and Mountain ViewFeaturing free toiletries, this suite includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned suite features a flat-screen TV with cable channels, a minibar, a coffee machine, a wardrobe as well as mountain views.
Queen Room with Two Queen Beds and Ocean ViewThe spacious quadruple room provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Queen Room with Two Queen Beds and Partial Ocean ViewThis air-conditioned family room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 2 beds.
Guest Reviews
9.2
Excellent
Location
Nestled right next to the sea, the Best Western Plus Riviera Veracruz boasts an exceptional location that offers guests a tranquil escape from the hustle and bustle of daily life. The hotel’s exclusive setting provides breathtaking views of a beautiful, clean beach, making it an ideal spot for total relaxation. The facilities are new and superb, with spacious, comfortable rooms that promise a restful stay. The peaceful atmosphere is complemented by attentive and friendly staff, ensuring excellent service throughout your visit.
Though it is somewhat removed from the port and city center, this seclusion is precisely what makes the location so perfect for those seeking to disconnect and unwind. The quiet surroundings allow guests to enjoy a clean, private beach experience away from the noise and traffic of vendors. For those interested in local cuisine, the hotel is conveniently close to Mandinga restaurants, offering delicious dining options nearby. With its charming location and top-notch amenities, the Best Western Plus Riviera Veracruz is a delightful retreat for those looking to break away from routine and immerse themselves in tranquility.
Breakfast
Guests at the Best Western Plus Riviera Veracruz generally praise the hotel's breakfast offerings. Many highlight the buffet as being rich, varied, and well-seasoned, providing a satisfying start to the day. Espresso coffee and multiple options seem to contribute positively to the dining experience. Furthermore, the buffet is noted for being complete and tasty, showcasing a diverse selection that caters to various preferences.
However, there are some areas for improvement. A few guests feel that the cost of breakfast, especially on Sundays, is quite high, particularly given the limited variety in the menu. Additionally, there are some concerns about outdated cereal boxes and occasional delays in service due to kitchen inconveniences. Nevertheless, the overall sentiment is that the breakfast is generally good and enjoyable, albeit somewhat expensive, with room for enhancing variety and service efficiency.
Rooms
Best Western Plus Riviera Veracruz stands out for its impressive and well-maintained facilities, offering guests a delightful balance of comfort and style. Strategically located in a beautiful waterfront setting, the hotel is perfect for those seeking both tranquility and stunning views. The rooms are notably spacious, providing ample space to relax and unwind. Guests can enjoy well-designed bathrooms alongside the comforts of large beds, ensuring a pleasant stay. Additionally, rooms are consistently praised for their cleanliness and modern amenities, including a minibar.
The hotel’s proximity to a private beach adds to its charm, making it an inviting option for families, especially with children. While the restaurant offers a complete menu that caters to a variety of tastes, a good buffet is also available, enhancing the dining experience. Despite one instance of an unpleasant odor, the overwhelmingly positive feedback about the spaciousness and comfort makes this hotel a reliable choice for travelers seeking a relaxing retreat.
Cleanliness
Nestled in Riviera Veracruz, Best Western Plus Riviera is a destination where cleanliness is not just a promise but a standard upheld with diligence and pride. Guests consistently commend the hotel for its clean and well-managed environment. From the impeccable rooms equipped with all necessary services to the spotless beaches and pools, the commitment to cleanliness is evident throughout the property.
The facilities are consistently described as clean, modern, and well-maintained, providing visitors with a serene and hygienic space to unwind. A well-equipped gym adds to the comprehensive offerings, ensuring guests have access to clean, high-quality fitness facilities. The rooms are spacious and maintained with remarkable efficiency, though occasional remarks highlight room cleaning as an area for potential improvement.
Aided by a friendly and attentive staff, guests experience seamless service from check-in at reception to relaxing meals in the restaurant. The hotel team, known for their excellent availability to assist, plays an integral role in providing an environment of order and cleanliness. Both the attention of the staff and the service receive high praise, complementing the clean facilities and contributing to an overall positive guest experience.
The calm beach, characterized by its super clean conditions, invites visitors to enjoy its tranquility, making it an ideal spot for relaxation. Overall, Best Western Plus Riviera Veracruz emerges as a top choice for travelers seeking a clean, modern, and pleasant stay, enriched by excellent service and attentiveness from its dedicated team.
Staff
The staff at Best Western Plus Riviera Veracruz receives high praise from guests, consistently noted for their friendliness, attentiveness, and helpfulness. Visitors appreciated the excellent service, exemplifying strong training and professionalism across the board, with specific commendations for individuals like José Luis and Giovanni, who provided particularly outstanding support and attention in their respective areas. The hotel staff's commitment to offering support and responding to extra requests is highlighted, ensuring that guests have a comfortable and seamless experience. Although there was a minor mention of less attentive service in the restaurant, overall sentiments point toward a solid and commendable performance by the staff, contributing positively to the hotel's reputation for cleanliness, beautiful facilities, and an exceptional stay.
Pool
Nestled within the Best Western Plus Riviera Veracruz is a pool area that, despite its occasional chilly waters, receives much admiration from visitors. Guests frequently comment on its beauty and cleanliness, with many highlighting the pool's well-maintained facilities and lovely surroundings. Though some reviews mention that the pool can be a bit small, its appeal is enhanced by the expansive beachfront and the large restaurant nearby. The atmosphere around the pool is typically comfortable and uncrowded, offering a relatively private retreat. Visitors appreciate the scenic views and the quiet charm of this smaller hotel setting. While a few suggest improvements in cleanliness, the overall impression is positive, making it an attractive spot for relaxation.
4 Star
Nestled in the charming area of Boca del Río, Veracruz, the Best Western Plus Riviera Veracruz offers a remarkable blend of luxury and value. Guests rave about the rooms, which surpass expectations with a feel akin to a five-star hotel. This establishment is often recommended as the best option for those seeking a high-quality stay outside the bustling city center. The service and facilities here are praised as excellent, providing a super nice and comfortable stay. The hotel promises a relatively private experience, and while the rooms are in commendable condition, some guests have noted issues like being assigned rooms with only a partial sea view. The quality-price ratio is notably favorable, making it an appealing choice for travelers. However, there is some room for improvement in the restaurant, as a few guests have remarked on the poor quality of food. Despite this, the facilities are reported to be even better in person than portrayed in photos, adding to the overall delightful experience at this hotel.
Yes, Best Western Plus Riviera Veracruz has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Best Western Plus Riviera Veracruz.
No, Best Western Plus Riviera Veracruz doesn't allow dogs.
No, parking facilities aren't available at Best Western Plus Riviera Veracruz.
Yes, Best Western Plus Riviera Veracruz has a gym.