Hotel Baluarte

Veracruz 19.19895300, -96.13307200 , Francisco Canal 265 (Show on Map)
8.7
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Baluarte in Veracruz is highly praised for its prime, central location that offers convenient access to the city center, main square, boardwalk, local shops, restaurants and the beach, all within walking distance. The peaceful surroundings, despite the central location, enhance the hotel's appeal, making it a top choice for travelers exploring historic monuments and the harbor.

Breakfast at Hotel Baluarte is generally well-regarded. The buffet frequently features delicious, varied options with regional dishes that delight many guests. Although some reviews suggest improvement in ensuring consistent food availability, the overall dining experience, including lunch and dinner, is positively received, adding value to the guests' stay.

The cleanliness of Hotel Baluarte stands out with visitors noting the spotless condition of rooms and common areas, such as the pool, gym and jacuzzi. The friendly and attentive cleaning staff further contribute to the high hygiene standards, ensuring a fresh and welcoming atmosphere throughout the hotel.

The rooms at Hotel Baluarte receive mixed reviews. They are often commended for their comfort, cleanliness and adequate air conditioning with some offering beautiful views. Although spaciousness is generally adequate, some guests find the rooms and bed sizes smaller when accommodating multiple beds. Despite occasional issues such as worn-out mattresses or dated decor, the rooms are typically considered good value for money.

The hotel staff, particularly in the restaurant and among the bellboys, are frequently highlighted for their excellent service, warm demeanor and attentiveness. However, the reception staff occasionally receives criticism for lack of friendliness, which creates a contrast with the otherwise commendable service quality across the hotel.

WiFi connectivity at Hotel Baluarte is free but often slow and inconsistent, which might impact activities requiring reliable internet. Despite these challenges, the positive interactions with the helpful staff partially offset frustrations with the connectivity.

The pool is a favored amenity, impressively sized and situated on the rooftop, providing a scenic and clean environment. Guests appreciated the extra touch of having both a pool and jacuzzi available, although some mentioned the need for reservations and occasional maintenance issues.

In summary, Hotel Baluarte is praised mainly for its excellent location, cleanliness and friendly service, despite some areas needing improvement, such as WiFi reliability and aspects of room maintenance. Overall, it remains a solid and popular choice for travelers seeking a comfortable and convenient stay in Veracruz.
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Categories
Hotel with Parking
Free parking is available for both cars and buses, making it a convenient option for individuals and groups traveling with larger vehicles.

Cheap Hotel
Located in Veracruz, Hotel Baluarte offers affordable accommodation. Its central location provides easy access to local attractions and amenities.

Hotel with Gym
This hotel has a fitness center, hot tub, and outdoor pool. It is a suitable option for those seeking to combine relaxation with exercise.

3-Star Hotel
Situated in Veracruz, Hotel Baluarte provides a comfortable stay with easy access to local attractions. The hotel focuses on providing a balance of comfort and affordability.

Hotel with Outdoor Pool
This hotel offers an outdoor pool. It is located a short distance from the San Juan de Ulúa Museum.

Hotel with Spa

Family Friendly Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Room Types
Standard Room with One Double Bed This air-conditioned room features free Wi-Fi, cable TV and a private bathroom. Please note that the rate is based on a maximum of 2 people, including children.

Double Room with Two Double Beds This air-conditioned room features free Wi-Fi, cable TV and a private bathroom. Please note that the rate is based on a maximum of 4 people, including children.

Standard King Room The spacious double room offers air conditioning, as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.

Guest Reviews
8.7
Very Good
Location
Hotel Baluarte enjoys high praise for its prime location, making it an ideal spot for travelers looking to explore central Veracruz. Guests consistently highlight the hotel's perfect proximity to the city center, main square and boardwalk, which are all within walking distance. The convenience of being close to local shops, restaurants, the beach and places of entertainment adds to the hotel's appeal. Many reviews mention that the location is also peaceful, despite its centrality, providing a quiet retreat after a day of sightseeing. The hotel's accessibility to historic monuments and the harbor further enhances its desirability. Overall, Hotel Baluarte's strategic location paired with good service and clean facilities makes it a top choice for visitors to Veracruz.

Breakfast
Hotel Baluarte offers a breakfast experience that has garnered varied feedback from its guests. The buffet breakfast is generally described as very good, tasty and delicious, often featuring a variety of options and some regional dishes that delight many of its visitors.

The food quality in the restaurant, inclusive of both breakfast and other meals, comes highly recommended with guests having enjoyed their dining experience overall. The restaurant's buffet service is noted for operating on a limited schedule, available from Friday to Sunday and can be subject to the hotel's occupancy levels.

Some reviews mention that the buffet service could improve, highlighting issues like the quick depletion of food, lack of restocking and an occasionally simple spread that some found insufficient for the price. Despite these points, the general sentiment remains positive with many guests satisfied with the range and taste of the offerings.

While the quality of food tends to be praised, a few guests noted the need for improvement in the service and quality of the buffet's components. However, the reasonable prices for lunch and dinner further enhance the appeal of the hotel's culinary offerings.

Overall, breakfast at Hotel Baluarte is well-regarded, offering a mixture of local flavors and standard fare that generally pleases guests, although there is room for improvement in ensuring a consistently stocked and higher-quality buffet.

Rooms
Hotel Baluarte's rooms receive mixed reviews from guests. Many commend the comfort and cleanliness of the accommodations, noting that they are well-maintained and adequately air-conditioned. Some rooms offer beautiful views of the Baluarte, adding a scenic touch to their stay. Spaciousness is also highlighted positively in several reviews, especially when compared to other options.

However, the size of the rooms can sometimes be a disadvantage with some guests finding them too small, especially when accommodating multiple beds. On the positive side, despite their proximity to the pool area, the rooms are described as quiet and restful.

The beds generally receive good marks for comfort and the basic amenities provided align well with the price point. Nonetheless, occasional reports of issues like worn-out mattresses, old decor and even instances of pest presence do arise.

In conclusion, while the rooms at Hotel Baluarte offer a comfortable and clean stay for most, certain aspects such as room size and occasional maintenance issues might detract from the experience. Overall, they are a suitable choice for guests seeking good value for money.

Beds
Hotel Baluarte offers a mixed experience when it comes to sleeping arrangements. Many guests found the beds to be comfortable, ensuring a good rest. Cleanliness and the A/C climate also received positive mentions, contributing to a pleasant stay. However, some visitors noted that the mattresses were either hard or worn out and there were varying opinions on the comfort of the pillows with some finding them too hard. In terms of bed sizes, they seem to be on the smaller side. Overall, while there are commendable aspects, inconsistencies in bed comfort and condition might affect the overall sleeping experience.

Cleanliness
Hotel Baluarte impresses guests with its high standards of cleanliness. Many visitors highlight the spotless condition of the rooms, which are also described as comfortable and quiet. Common areas, including the pool, gym and jacuzzi, receive consistent praise for their cleanliness. The entire hotel environment often smells fresh and clean, creating a pleasant atmosphere throughout.

Reviewers note the friendly and attentive nature of the cleaning staff with timely and thorough cleaning services being a point of appreciation. The overall hygiene of the hotel, from the spacious and functional bathrooms to the well-kept facilities, stands out as exceptional.

While there were a few minor issues, such as a burned-out light bulb and some rooms facing a hallway, the general sentiment is overwhelmingly positive, especially concerning cleanliness and service. The hotel's good location and additional services like luggage storage also contribute to an enjoyable stay.

Overall, Hotel Baluarte is well-regarded for its cleanliness, comfort and friendly service, making it a solid option for travelers looking for a clean and welcoming place to stay.

Staff
Hotel Baluarte boasts a friendly and attentive staff, particularly in the restaurant and among the bellboys, who are frequently highlighted for their excellent service and warm demeanor. The cleaning staff also garners positive remarks for maintaining rooms in pristine condition. Notably, the gentleman managing the parking lot receives special praise for his helpfulness.

However, the reception staff often receives criticism for their lack of friendliness and occasional curt behavior, which contrasts sharply with the positive feedback other staff members receive. Some guests have noted that the overall excellent service provided by most of the staff creates a welcoming atmosphere, despite the less favorable interactions at the front desk.

It's evident that the overall service quality is commendable with many guests appreciating the kindness and attentiveness of the hotel’s personnel. The need for improvement primarily lies in enhancing the reception experience, aligning it with the high standards set by the rest of the staff.

Wi-Fi
Hotel Baluarte offers a mixed experience when it comes to internet connectivity. Guests have frequently mentioned that the WiFi service is free but often slow and intermittent. Some have observed that the connection can be unstable with periods where there is no signal at all. The coverage varies, as internet access in certain rooms is notably weaker with reports of the signal disconnecting frequently.

Despite these challenges, some guests have noted that there are a variety of channels available online, suggesting a potentially better experience with proper connectivity. The hotel staff, particularly those responsible for room services, have been praised for their kindness and positive interactions with guests, which might help offset some frustrations with the technology.

In summary, while the WiFi at Hotel Baluarte is free, guests should be prepared for a less reliable internet experience, which might impact activities like working online or streaming.

Pool
Hotel Baluarte's pool is frequently highlighted by guests for its impressive size and scenic rooftop setting. Many reviews describe the pool area as very clean and pleasant, praising it as a great and nice feature of the hotel. Guests appreciated having access to both a pool and a Jacuzzi, which added to their positive experience. However, some reviews mentioned restrictions on pool usage, requiring reservations, likely due to pandemic-related limitations. A few guests noted that the pool water is cold and occasionally lacks proper maintenance, affecting their overall satisfaction. Despite these critiques, the pool remains a favored amenity for many visitors, contributing significantly to their enjoyable stay at this downtown hotel.


Yes, Hotel Baluarte has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Hotel Baluarte.

No, Hotel Baluarte doesn't allow dogs.

Yes, parking facilities are available at Hotel Baluarte.

Yes, Hotel Baluarte has a gym.

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