Veracruz, Boulevard Manuel Avila Camacho sin numero19.164242,-96.105164(Show on Map)
8.4
Very Good
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Hotel Punta Azul enjoys widespread acclaim for its remarkable beachfront location, making it a prime choice for travelers seeking convenience, scenic beauty and easy access to essential attractions. Nestled just steps from the beach and centrally positioned between Veracruz and Boca del Río, guests find it ideally situated for exploring tourist sites, dining at nearby restaurants and enjoying the shopping malls. The hotel's proximity to the ocean allows for breathtaking sea views, a frequent highlight among visitors.
The staff at Hotel Punta Azul receives high praise for their friendliness, warmth and efficient service, enhancing the overall guest experience. Particularly commendable are the bellboy, valet parking and bar staff, who contribute significantly to a positive stay. The housekeeping team also earns accolades for their professionalism and cleanliness of the rooms, despite occasional lapses.
Breakfast at the hotel’s restaurant, La Jarrita de Oro, is largely appreciated for its delicious offerings and the convenience of a quick, healthy meal. However, there are occasional issues with seating delays and staff attentiveness. Dinner at the Golden Pitcher, the hotel's main restaurant, receives significant praise for its quality and flavors, especially the Spanish cuisine, despite some inconsistencies in availability and service.
Rooms at Hotel Punta Azul are noted for their spaciousness and modern decor, especially those with sea views. While many guests find the rooms comfortable and adequately sized for families and business travelers, there are recurring concerns about maintenance including issues with broken furniture, cleanliness and noise disturbances.
Cleanliness overall garners mixed reviews. Many guests appreciate the exceptionally clean rooms and well-maintained facilities. However, shared areas such as the pool and hallways receive criticism for inconsistent cleanliness with some reports of dirty towels, moldy bathrooms and occasional cockroaches.
The pool area, although inviting with beach access and constant surveillance, is often described as small and overcrowded with maintenance issues affecting the water quality. The gym, on the other hand, falls short of expectations due to its limited size and poorly maintained equipment.
Wi-Fi service receives mixed feedback with some guests appreciating its availability and good connectivity in certain areas like the lobby and pool, though others note issues like missing passwords and service interruptions.
Free valet parking is appreciated for its convenience and courteous service, though the parking area is often seen as small and uncovered, leading to concerns about dirt and weather impacts on vehicles.
Families find Hotel Punta Azul highly accommodating with a welcoming atmosphere, child-friendly dining options and a designated entertainment area for children, although the size of family rooms could be more generous. Beds receive mixed reviews with many guests praising their comfort and cleanliness, while others note issues with mattress firmness and pillow quality.
In conclusion, Hotel Punta Azul is a highly recommended choice for its stellar location, friendly staff and appealing facilities, though it faces areas needing improvement particularly in maintenance consistency and specific amenities.
Categories
Beachfront
Located on Boulevard Manuel Avila Camacho, this hotel offers a beachfront setting. Specific details about amenities and views are not well-documented, but its location indicates direct beach access. It is a potential choice for travelers seeking basic beachfront lodging.
Beach
Located on Boulevard Manuel Avila Camacho, this hotel is near the beach. It offers easy access to the shoreline and nearby attractions.
Family
Located on Boulevard Manuel Avila Camacho, this hotel offers easy access to beaches and family-friendly activities. The hotel provides essential amenities for a comfortable stay.
Nightlife
Situated on Boulevard Manuel Avila Camacho, this hotel offers beachfront access and nearby nightlife. The coastal location is ideal for enjoying bars and clubs along the beach.
Pool
It offers a pool and rooms with breathtaking ocean views, enhancing the overall experience. It provides a serene and enjoyable swimming experience.
Outdoor Pool
Parking
The hotel features free private parking on site, ensuring a dedicated and secure space for guests to park their vehicles without additional cost.
Outdoor Pool
This hotel features an outdoor pool with ocean views and a sun terrace. The outdoor pool is open from 8 AM to 10 PM and has been recently updated.
Free Wi-Fi
Gym
4 Star
Business
Room Types
Double Room with Two Double Beds With Street ViewThis air-conditioned room features views of the boulevard. It comes with free Wi-Fi, flat-screen satellite TV and a coffee maker. The private bathroom includes a hairdryer.
Double Room with Two Double Beds with BalconyThis air-conditioned room features a private balcony overlooking the beach. It comes with free Wi-Fi, flat-screen satellite TV and a coffee maker. The private bathroom includes a hairdryer.
Double Room with Two Double Beds with Beach ViewThis air-conditioned room features views of the beach. It comes with free Wi-Fi, flat-screen satellite TV and a coffee maker. The private bathroom includes a hairdryer.
Queen Room with BalconyThe double room includes a private bathroom fitted with a hairdryer. This double room features air conditioning, a flat-screen TV with satellite channels and sea views. The unit has 1 bed.
Standard Queen RoomThis air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Suite with Sea ViewThis air-conditioned suite is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit has 2 beds.
Queen Room with Sea ViewThe double room includes a private bathroom equipped with a hairdryer. This double room provides air conditioning, a flat-screen TV with satellite channels and sea views. The unit offers 1 bed.
Guest Reviews
8.4
Very Good
Review Summaries
Location
Hotel Punta Azul enjoys a stellar reputation for its remarkable location, garnering acclaim for its proximity to key attractions and the beach. Nestled just steps from the ocean, guests frequently mention the ease of accessing the beach with some noting it's only a few meters away. The convenience of being near both the lively city center and tranquil seaside is a recurring theme, making it an ideal spot for exploring tourist sites, dining at nearby restaurants and enjoying shopping malls.
The hotel's beachfront position offers breathtaking ocean views, a standout feature that many visitors appreciate. Several also highlight the strategic location at the crossroads of Veracruz and Boca del Río, providing smooth access to various points in both cities. This centrality ensures guests can easily navigate between bustling areas and more serene spots, whether on foot or with convenient transport options.
In addition to the prime location, the hotel staff receives high praise for their friendly and efficient service, which enhances the overall experience. The facilities, cleanliness and room comfort further add to the positive feedback. Many guests appreciate the well-distributed amenities and the convenience of valet parking, which complement the superb location.
Overall, Hotel Punta Azul's prime situation along the waterfront, coupled with its proximity to essential attractions and dining options, makes it a highly recommended choice for travelers seeking both convenience and scenic beauty during their stay.
Breakfast
Hotel Punta Azul offers a generally satisfying breakfast experience, though it comes with a few notable inconsistencies. Many guests praise the breakfast at the La Jarrita de Oro restaurant, describing every dish enjoyed each morning as excellent. The convenience of the snack restaurant for a quick and healthy meal is also highlighted positively. Overall, the breakfast options are considered good and the presence of free breakfast offerings adds a nice touch.
However, some reviews highlight issues such as delays in being seated at La Jarrita de Oro despite available space and a lack of attention from the staff even after requests. Additionally, there are mentions of the breakfast being very expensive and some confusion about the breakfast schedule. A few guests reported not receiving breakfast at all and suggested incorporating it into the hotel packages. Despite these drawbacks, the cafeteria food is described as very delicious and the coffee available in the lobby adds to the morning experience.
Dinner
Hotel Punta Azul offers a dining experience that has received ample praise for its quality and flavor. Guests have highlighted the delicious and wonderful meals at the hotel restaurant, known as the Golden Pitcher. The Spanish cuisine served there has been particularly appreciated with many noting the expertise of the chef. Despite some mentions of the restaurant being abandoned or confusion about its availability, those who dined at the Golden Pitcher were met with satisfying experiences. Additionally, a coffee service in the hotel lobby has been favorably mentioned, adding to the positive dining elements of the stay.
Rooms
Hotel Punta Azul offers rooms that stand out for their spaciousness, some featuring modern decor and beautiful sea views. Many guests appreciated the comfort of the beds and the overall room size, making it adequate for families and business travelers. The design of certain rooms has been praised for being elegant and pleasant, although some reviews note that a few rooms were small but well-decorated.
Despite these praises, several recurring issues detract from the experience. The condition and maintenance of the rooms showed significant inconsistencies with mention of deteriorated facilities, broken furniture and cleanliness issues. Specifically, problems like hard headrests, sheets with unpleasant odors, noisy air conditioning units and drainage smells in bathrooms were highlighted.
The need for additional room features, such as a coffee maker and better soundproofing, were noted, along with comments about gloomy and dark rooms lacking natural light. Some guests experienced difficulties with room temperature control and encountered noise disturbances, both from inside the hotel and nearby activities.
Although there were positive remarks about the cleanliness upon arrival and some rooms providing a restful atmosphere, the mix of feedback suggests varying experiences. The hotel seems to benefit from its large and modern rooms with sea views, yet it falls short in areas that require urgent maintenance and improved attention to detail.
Beds
Hotel Punta Azul receives mixed feedback regarding its beds from guests. Many of the reviews highlight the comfort of the beds with several guests describing them as very comfortable, super comfortable and great to sleep on. Newly put beds with firm structure add to the positive aspects and the beds are frequently noted to be clean and fresh.
However, some guests point out issues with the mattresses and pillows. Complaints include beds being hard or a little stiff, old and worn mattresses and pillows that are uncomfortable or too high. Some reviews mention that the mattresses are too soft or saggy and a few guests weren't satisfied with the size with a preference for larger bed options.
Additionally, while many found the beds to be of good size for comfort, others mentioned they were too small, ugly or poorly maintained with instances of scratchy sheets and bad smells. This indicates significant variability in the bedding experience based on room assignments.
Overall, while many guests enjoy a comfortable night's sleep on clean, comfortable beds at Hotel Punta Azul, there are notable concerns about inconsistency in bed quality that could affect the sleep experience.
Cleanliness
Hotel Punta Azul has garnered mixed reviews when it comes to cleanliness. Many guests have praised the hotel for its exceptionally clean rooms and well-maintained facilities, highlighting that everything is very clean and presentable. The meticulous cleaning of the hotel has been frequently mentioned with several reviews noting the overall cleanliness and specific mentions of the property being well maintained.
However, there are also numerous areas where the hotel falls short. Some guests experienced issues such as dirty towels, moldy and dirty bathrooms and dirt in the hallways. The pool area appears to be a common point of criticism with several reviews mentioning that the pool needed cleaning and was often dirty. There were also instances of cockroaches reported in rooms.
On the positive side, the general facilities, including bathrooms and rooms upon arrival, were often noted to be clean and spotless. Housekeeping services were generally appreciated for their effort to maintain cleanliness, despite occasional lapses such as unclean windows and minor overlooked cleaning issues.
In summary, while Hotel Punta Azul strives to maintain good hygiene and presentable accommodations, there are consistency issues, especially in shared areas like the pool and hallways, that need to be addressed.
Staff
The staff at Hotel Punta Azul have garnered a wide array of feedback from guests with the majority highlighting positive interactions and attentive service. Many reviewers praised the friendliness and warmth of the hotel's employees, especially noting the exceptional service from the bellboy, valet parking and bar staff. Guests repeatedly mentioned the approachable and accessible nature of the staff, describing them as friendly, kind and attentive to their needs.
Housekeeping also received commendations for their helpfulness and professionalism, although there was mention of occasional noise in the hallways and a lack of friendliness from some of the housekeeping staff. The pool area staff and those setting up beach amenities like umbrellas and chairs were also frequently highlighted for their courteous service.
However, the reception staff attracted mixed reviews. While some guests found the receptionists to be friendly, professional and helpful, others experienced cold or even rude behavior. A few guests felt that the reception staff could improve their level of friendliness and attentiveness, noting instances where requests were not promptly addressed or where basic customer service etiquette was lacking.
Despite a few negative experiences, including some complaints about an expectation for tips and a lack of guidance on beach access, the majority of guests acknowledged the outstanding service provided by most of the hotel staff. The overall sentiment reflects a dedicated team committed to ensuring a pleasant stay, although there are suggestions for improvement, particularly at the reception.
Wi-Fi
The wifi service at Hotel Punta Azul receives mixed feedback from guests. Positive comments highlight the availability of free wifi and good connectivity, particularly in the pool and lobby areas. However, there are some challenges reported, such as the wifi password not being provided during check-in and occasional service interruptions due to external factors like strong winds. Despite some concerns about internet quality and consistency, there are also mentions of excellent internet service. Overall, while wifi is generally accessible, its reliability varies.
Gym
The gym at Hotel Punta Azul falls short of expectations according to guest reviews. It is described as very small, approximately 3 square meters with only two functional machines, making it quite limited for workouts. Guests also mentioned that it appears to be poorly maintained with broken weight and cardio machines and in some instances, it was completely out of service. While it exists, its usability and effectiveness leave much to be desired.
Pool
The pool experience at Hotel Punta Azul receives a mixed reception from guests. While the pool area is often highlighted for its inviting atmosphere and beach view access, many guests feel that it falls short in terms of size and cleanliness. Frequent comments mention the pool as being very small and sometimes overcrowded, which can diminish the overall enjoyment for visitors. Maintenance issues such as the pool floor being slippery and the water being occasionally dirty have also been noted. Despite these concerns, some guests appreciate the pool for being a great spot for children and for its clean and fresh water when well-maintained. The proximity to the beach and constant surveillance around the pool area are additional positive aspects. However, it's clear that improvements in size, regular cleaning and upkeep would greatly enhance the pool experience at Hotel Punta Azul.
Beach
Hotel Punta Azul boasts an enviable beachfront location with direct and convenient access to a clean, well-maintained beach that is only steps away from the hotel. Guests appreciate the ease of walking to the beach and the amenities provided by the hotel, such as setting up umbrellas and chairs for a comfortable beach experience. Visitors described the beach as lovely and relaxing, enhancing their overall stay.
However, there are some areas requiring attention. Disabled access to the beach is underdeveloped with pathways often cited as muddy, messy and in need of maintenance. Despite these issues, the ability to enjoy the beach, combined with its proximity and the provided services, still offers a significant positive aspect for guests choosing Hotel Punta Azul for a beachside getaway.
Parking
Hotel Punta Azul offers free parking with guests appreciating the valet service, which many describe as exceptional and courteous. The parking area, while tidy and relatively close to the hotel, is small and often feels cramped. It's an outdoor, sand-filled lot that can lead to vehicles getting coated in sand and salt, especially during certain weather events. Additionally, the parking is not covered, which has been a point of concern for some visitors. The overall parking experience is mixed with thoughts on its adequacy and organization varying among guests.
Family
Hotel Punta Azul comes highly recommended for families seeking a getaway. Its prime location allows easy access to various nearby tourist attractions, making it convenient for adventurous outings.
The establishment prides itself on its child-friendly hallmark, creating a welcoming atmosphere for families. The hotel excels in catering to young guests with its restaurant menu offering numerous child-focused options that surpass the variety found in most hotel restaurants. Additionally, the designated child entertainment area, despite some concerns about sand, proves to be a delightful fixture for the little ones.
Guests frequently commend the hotel's good family atmosphere and the overall kindness of the staff, contributing to a pleasant stay for all family members. While the family rooms may be on the smaller side, the overall experience at Hotel Punta Azul is very good for families, ensuring that both children and parents leave with fond memories.
4 Star
Hotel Punta Azul maintains a consistent four-star rating, meeting the expectations linked with such standards. The check-in process is smooth and guests commend the excellent prices. Service is prompt with immediate responses to guests' needs. The hotel boasts direct access to beautiful beaches, enhancing its appeal. Guests find the rooms and location excellent, contributing to the overall positive experience. Despite a few doubts about its four-star classification from some visitors and occasional underwhelming special function accommodations, the hotel remains in very good condition and offers a generally satisfying stay.
Outdoor Pool
Hotel Punta Azul offers a mixed experience with its outdoor pool facilities. The main pool area provides a scenic ocean and beach view from the terrace, enhancing the overall ambiance. Guests appreciate the facilities, which include a dedicated pool for kids and the availability of poolside drinks. However, there are issues with cleanliness, as some reviews mention that the pool water could be cleaner with some instances of dirty water. One of the hotter pools was seen as reasonably clean, though this was not consistent across all pools. The wading pool sometimes lacked water and there were complaints about stains from the pool pipes as well as a lingering smell. Additionally, the jacuzzis reportedly function inadequately and often exceed their capacity with too many users. Despite these drawbacks, the pool area remains a notable feature due to its beautiful views and family-friendly options.
Beachfront
Hotel Punta Azul boasts an enviable beachfront location, directly facing the tranquil sea. Guests appreciate the shaded spots and the convenience of immediate beach access, which allows for effortless transitions from rooms to the sandy shores. The hotel’s proximity to the ocean enhances the comfort and relaxation experienced by visitors with many rooms offering serene views of the water. The pool area also has a picturesque ocean view, adding to the overall appeal. Those who stay here enjoy the extraordinary benefit of being just steps away from the calming beach, making it an ideal spot for a seaside retreat.
FAQ
Yes, Hotel Punta Azul has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Punta Azul.
No, Hotel Punta Azul doesn't allow dogs.
Yes, parking facilities are available at Hotel Punta Azul.
