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Summary of reviewsHotel Rialto in Victoria garners numerous positive reviews, particularly noted for its prime location and overall quality. Situated in the heart of the city, the hotel is within easy walking distance of popular attractions like Chinatown and the Inner Harbor, alongside various shops, restaurants and cafes. This central yet peaceful locale is praised for its safety and convenience, making it an excellent choice for tourists and business travelers alike.
The rooms at Hotel Rialto are frequently highlighted for their spaciousness, modern decor and cleanliness. Stylishly decorated and well-equipped with amenities like Lavazza coffee makers, minibars and microwaves, the rooms offer a comfortable and luxurious experience. The large bathrooms, some with heated floors and soaker tubs, add an extra level of indulgence. Despite occasional issues regarding soundproofing and room size, the overall comfort and elegance of the accommodations are well-appreciated.
Dining at Hotel Rialto receives high marks, particularly for its dinner offerings. The hotel’s ground floor restaurant, touted for its creative and delicious food, contributes to a superb dining experience underscored by a great atmosphere and exceptional service. Guests frequently praise the restaurant's ambiance, quality of the meals and the convenience of having a cozy dining room on-site. While breakfast experiences are mixed due to the lack of a complimentary offering, the proximity to quality breakfast cafes compensates for this shortfall.
The hotel's cleanliness is another strong point with guests consistently commenting on the immaculate conditions of both rooms and public areas. Housekeeping is lauded for maintaining high standards, contributing to an inviting and hygienic stay. Additionally, the staff at Hotel Rialto are often described as friendly, efficient and helpful with several staff members receiving specific mention for their excellent service.
For those requiring internet access, the wifi is generally reliable and fast, although some guests have experienced connectivity issues. Parking is conveniently located nearby, albeit off-site with reasonable rates, albeit occasionally presenting minor inconveniences such as limited availability and additional fees.
Hotel Rialto is also noted for its accessibility features, making it a welcoming choice for guests with disabilities. The hotel’s historic building adds to the unique charm, blending vintage architecture with modern amenities, creating a luxurious and boutique ambiance.
Overall, Hotel Rialto provides a comfortable, stylish and centrally located option for travelers seeking a blend of modern comfort and historic charm. The combination of excellent service, quality dining and luxurious accommodations make it a compelling choice for visitors to Victoria. Show more
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Categories
Boutique-style Hotel
Located in Victoria, this hotel offers a blend of modern comfort and historic charm. Its central location and unique ambiance make it a great choice.
Hotel for Honeymoon
A boutique hotel located in the heart of downtown Victoria, known for its vibrant atmosphere and acclaimed dining options. Provides a lively urban romantic experience with stylish accommodations.
Dog Friendly Hotel
The hotel welcomes two dogs up to 40 lbs in designated rooms for an additional fee per pet, per stay. It offers free Wi-Fi and a small fridge, a microwave, and a coffee maker are offered in rooms.
Hotel near Nightlife Spots
Hotel Rialto, located in the heart of Victoria, features The Palms Inspired Kitchen and Cocktails, a top restaurant and lounge. The hotel is surrounded by eclectic local shops, Canada's oldest Chinatown, and numerous bars and restaurants, making it a great base for exploring Victoria's nightlife.
Business Hotel
Identified as a business hotel on travel platforms. While specific business amenities were not detailed in the available information, this designation suggests it caters to the needs of business travelers.
Hotel with Parking
This hotel provides parking facilities for guests. Recent reviews show that guests are satisfied with the hotel.
Accessible Hotel
This hotel is listed as an accessible hotel, indicating that it has features and services in place to accommodate guests with disabilities.
4-Star Hotel
This hotel is ideally located downtown and close to everything. It offers well-kept, clean, and modern rooms with friendly and competent staff.
Hotel where Extra Health & Safety Measures Have Been Taken
This hotel likely implements enhanced cleaning and sanitation protocols in guest rooms and public areas. They may also offer options for contactless check-in/out and housekeeping services to minimize contact.Arrival
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Cleaning
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Do you sanitize guests' keys/cards? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Queen RoomModern room with 40-inch flat-screen TV and bathrobes.
Queen Room with Two Queen BedsModern room with 40-inch flat-screen TV and bathrobes.
King RoomModern room with 40-inch flat-screen TV and bathrobes.
Superior Junior Queen SuiteThis suite offers a separate sitting area with a pull out sofa and a flat-screen TV.
Superior Junior King SuiteThe spacious double room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
8.5
Very Good
Location
Hotel Rialto is highly praised for its prime location in the heart of Victoria, making it an ideal choice for travelers keen on exploring the city's vibrant downtown area. Visitors appreciate the hotel's close proximity to notable attractions such as Chinatown, the Inner Harbor and the Provincial Legislative Building, all within easy walking distance. The convenience extends to a variety of shops, restaurants, cafes and bars, providing ample opportunities for dining and entertainment.
Guests find the hotel to be centrally located yet quiet, ensuring a peaceful stay while being close to the bustling city life. The property also boasts modern, clean and spacious rooms, coupled with a friendly and helpful staff, which adds to the positive experience.
The location is noted for its safety and security, offering peace of mind to travelers. The convenient access to the city's main sights and the excellent public transportation links, such as buses and ferries, make exploring Victoria hassle-free. For those looking to combine convenience, comfort and a central location, Hotel Rialto emerges as a perfect choice for both short visits and extended stays.
Breakfast
Guests at Hotel Rialto had mixed experiences regarding breakfast. While many praised the availability of coffee and fruit in the lobby as a pleasant touch, others were disappointed with the lack of proper breakfast facilities and the absence of complimentary breakfast. The beautiful buffet breakfast and lovely breakfast offerings were noted positively by those who experienced them. However, a significant number of reviews highlighted that breakfast was not included in the room price and some expressed surprise or dissatisfaction about the additional cost or inconvenience of not having breakfast readily available on-site. Despite this, guests appreciated the hotel's proximity to good breakfast cafes and the presence of a restaurant that served breakfast, though collaboration between the hotel and the restaurant seemed lacking. Overall, while the breakfast offerings were admired by some, the lack of consistent and inclusive breakfast options was a common critique.
Dinner
Hotel Rialto's dining experience receives high praise from guests, who commend the great atmosphere and exceptional service at the hotel’s restaurant and bar. The ground floor restaurant is often highlighted for its creative and exceptionally good food with many guests noting the convenient location in the lobby and a comfortable dining room. The Palm's restaurant is frequently mentioned for its superb drink and food menu, proving to be a favorite spot among visitors. Guests have also appreciated the hotel’s dinner offerings, describing them as phenomenal and delicious with some specifically noting the pleasant dinner and lovely restaurant ambiance. However, it's important to mention that a few guests experienced less-than-ideal dining options during Christmas. Despite this, the overall consensus speaks to a first-class dining experience, backed by a fantastic choice of food and drink and a nice bar setting. Additionally, the hotel manager’s exceptional assistance with local arrangements like booking whale watching trips further enhances the hospitable experience at Hotel Rialto.
Rooms
Hotel Rialto offers a diverse array of room experiences that cater to various needs and preferences. Guests frequently highlight the spaciousness and modern updates of the rooms with many describing them as large, comfortable and stylishly decorated. The amenities such as Lavazza coffee makers, minibars, microwaves and excellent internet access enhance the stay, providing a touch of luxury and convenience.
The rooms are often noted for their cleanliness and comfort with many guests appreciating the soft bathrobes, well-appointed layouts and the inclusion of nice bath products from Italy. The large bathrooms, some featuring heated floors and soaker tubs, add an extra level of indulgence. Moreover, the hotel interiors retain charming elements of the building's heritage while being tastefully modernized.
Natural light seems to be a strong positive point with big windows and good block-out curtains ensuring a pleasant ambiance. The variety in room sizes is noticeable, as some guests experience huge, spacious rooms while others find their accommodations on the smaller side. Nonetheless, the comfort level remains high regardless of the size.
Despite the overwhelmingly positive feedback, there are a few consistent concerns. Soundproofing appears to be an issue and some rooms are described as having subpar aspects such as slightly dated decor, small sizes, poor views or minor cleanliness issues like lint or hair on bedsheets. However, these seem to be exceptions rather than the rule.
In summary, the general consensus is that Hotel Rialto provides an inviting, comfortable and well-equipped stay with a touch of elegance, although the experience can vary depending on the specific room allocated.
Beds
Hotel Rialto has received numerous positive mentions for its beds with guests frequently highlighting their exceptional comfort. Many reviewers found the beds to be very comfortable, often describing them as "comfy" or "super comfy and luxurious." The mattresses, in particular, garnered praise for their comfort.
The hotel rooms overall have been described as incredibly comfortable with beds and furnishings in great condition. Exclusive beds, including beautiful king and queen sizes, add to the sense of luxury and coziness. Guests noted the bedding's excellent quality and emphasized the comfort of both the beds and pillows.
However, a few reviews mentioned downsides, including some beds being too small or old. There were occasional mentions of beds being either too soft or not comfortable. Despite this, the majority of the feedback underscored the comfort and cleanliness of the beds, suggesting Hotel Rialto takes guest comfort seriously.
Cleanliness
Hotel Rialto consistently receives high marks for its cleanliness. Guests frequently highlight the spotless and well-maintained rooms, noting that both the living spaces and bathrooms are kept impeccably clean. The hotel's public areas also receive praise for being clean and modern, adding to the overall sense of well-being. Housekeeping is often commended for doing a thorough job, ensuring that the rooms are comfortable and inviting.
The hotel's facilities, including parking, are described as clean and well-preserved, contributing to an overall pleasant stay. The rooms not only meet but often exceed expectations with their immaculate conditions, stylish furnishings and comfortable beds. Helpful and attentive staff further enhance the positive experience by maintaining the hygienic standards of the hotel.
There are, however, occasional mentions of minor issues such as stains on carpets or beds and occasional dirty shoe prints, but these are generally outweighed by the overwhelmingly positive feedback. Overall, Hotel Rialto is portrayed as a clean, comfortable and modern option, ideal for those prioritizing hygiene in their stay.
Staff
The staff at Hotel Rialto consistently receive high praise for their friendliness, efficiency and helpfulness. Reviewers frequently highlight the warm and welcoming nature of the team, noting that they are always ready to assist with any requests. The front desk staff stand out for their professionalism and willingness to go the extra mile with individuals like Oscar and Maya receiving specific mentions for their exceptional service. Guests commend the staff for being attentive, accommodating and incredibly efficient, ensuring a pleasant stay for all. Despite a few isolated incidents of unprofessional behavior, the overall consensus is that the staff at Hotel Rialto significantly enhance the guest experience with their cheerful demeanor and excellent hospitality.
Wi-Fi
Hotel Rialto's wifi service receives a mix of reactions from guests. Many reviews highlight fast, easy-to-access internet and excellent reception with some guests particularly noting the room has excellent internet. However, there are also mentions of weak connections, hit-and-miss service and spotty wifi. While some guests had a seamless experience with good, fast internet, others found the wifi to be inconsistent or even terrible. Overall, while the hotel does offer a generally positive wifi experience, there are occasional issues with connectivity.
Parking
Hotel Rialto has received mixed reviews concerning its parking facilities. While the hotel does not offer on-site parking, many guests have highlighted the availability of several nearby options. Parking is located off-site but close to the hotel, making it accessible and convenient for guests. The nearby Centennial Parkade and other surrounding facilities provide secure and reasonably priced parking solutions. Despite this, some guests experienced challenges such as limited availability and the occasional requirement to move their cars or pay separate parking fees. There is also commentary on the parking costs with some finding it pricey. Overall, while there are convenient and secure parking options available near Hotel Rialto, limited spaces and additional fees may present minor inconveniences for guests.
Nightlife
Hotel Rialto is a prime spot for those looking to immerse themselves in the local nightlife. Its proximity to a variety of bars and restaurants ensures that guests have easy access to vibrant evening entertainment. The hotel's own bar receives high praise for its quality, offering a welcoming space for drinks. Guests can conveniently explore nearby clubs and events, making it an excellent choice for experiencing the city's nightlife. With bars open late into the night and a multitude of good places to visit, Hotel Rialto positions itself as an ideal base for night owls and socialites.
4 Star
Hotel Rialto offers a boutique style experience with a class above the standard rooms, complementing the ambiance with notable cleanliness and a dedicated staff. Its location and facilities contribute to an excellent stay, although some guests feel it could use updates to fully live up to its potential. The rooms are described as large and updated, ensuring a comfortable stay. Guests appreciate the clean rooms and the variety of soap choices provided. While considered smaller compared to other four-star hotels, it still delivers a pleasant and expensive but nice stay, marking an average experience for its price range.
Business
Hotel Rialto is well-regarded for its suitability for business travelers, offering a variety of amenities specifically tailored to their needs. Guests appreciate the hotel's quiet ambiance and proximity to downtown meetings, making it a convenient choice for professionals. Business facilities such as conference rooms, meeting rooms, a printer and a fax machine are available to ensure smooth and productive stays. Additionally, the hotel provides helpful services like checking bus routes, booking excursions and convenient parking, further enhancing its appeal to business visitors.
Accessible
Hotel Rialto stands out for its impressive accessibility features, making it an excellent choice for guests with disabilities. The hotel offers perfect wheelchair accessibility and accessible rooms, ensuring comfort and convenience for all visitors. Facilities designed to aid disabled individuals are available and accessibility extends to all areas of downtown, enhancing ease of movement throughout the city. Additionally, the strategic location with a bus stop right in front of the hotel further facilitates transportation. Guest service is notably commendable with receptionists praised for their politeness, helpfulness and pleasant demeanor, particularly mentioning an outstanding team member named Anjali. Overall, Hotel Rialto provides a welcoming and accessible environment for guests with disabilities.
Historic
Hotel Rialto offers a captivating stay enriched with historical significance and modern comfort. The beautifully renovated hotel harmoniously blends its vintage building with the latest amenities and features, preserving its historic architecture and charming ambiance. Guests can enjoy the classic feel and historical charm of this antique property, which retains touches of its heritage nature. Located in a historic district, the hotel allows for an immersive experience in a historic area. The establishment stands out as a heritage boutique hotel with an Italian flair, providing a memorable and authentic historical stay.
Luxury
Hotel Rialto exudes an upscale ambiance, providing guests with a truly high-end experience. The facilities are described as exquisite with lavish bathrooms and luxurious appliances that contribute to the overall sense of opulence. Visitors frequently mention the hotel's plush and luxurious feel, noting that it carries a distinct luxury hotel vibe. The amenities offered are undeniably lavish, reinforcing the high-rate status of this expensive hotel. All these elements come together to ensure a stay that feels both indulgent and refined.
Romantic
Hotel Rialto offers an idyllic setting ideal for those seeking a romantic getaway. The ambiance of the hotel is noted for its romantic atmosphere, making it a perfect retreat for couples. Guests frequently highlight the romantic ambience and mood, which enhance the overall experience for partners looking to share special moments.
The hotel's restaurant receives praise for its romantic setting, providing a charming dining experience that complements the overall stay. From a romantic view to the carefully curated spaces that promote relaxation and intimacy, Hotel Rialto stands out as a premier choice for a romantic experience. Couples seeking a memorable, romantic escape will find this hotel to be an excellent option.
Dog Friendly
Hotel Rialto offers a welcoming environment for travelers with dogs, making it a convenient choice for pet owners. Guests have noted that the hotel staff is very understanding, especially with dogs that may be a bit scared of strangers, often going the extra mile by providing snacks and liver treats. Upon arrival, pet-friendly welcome packages are typically provided, enhancing the experience for both pets and their owners.
Although there is a pet fee of $50, there are no additional charges for pets during the stay. The hotel supplies basic amenities for dogs, such as bowls and towels, although there have been instances where the dog towels were provided a bit late. However, some reviewers did mention the absence of a dog bed, which could be an area for improvement.
Overall, Hotel Rialto presents itself as a dog-friendly option with thoughtful touches that make traveling with pets more enjoyable.
No, Hotel Rialto doesn't have any pool.
No, a spa isn't available at Hotel Rialto.
Yes, Hotel Rialto welcomes dogs.
Yes, parking facilities are available at Hotel Rialto.