The Embassy Inn

Victoria 48.41970100, -123.37208300 , 520 Menzies Street (Show on Map)
8.7
Very Good


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Summary of reviewsThe Embassy Inn garners high praise for several key aspects that contribute to an overwhelmingly positive guest experience.

Its exceptional location in the heart of Victoria is frequently highlighted for its convenience, allowing guests easy access to iconic city spots such as the Parliament building, Inner Harbour, Fisherman's Wharf and the Royal BC Museum. Public transport options and ferry terminals are nearby, enhancing accessibility. The central yet peaceful setting also includes ample parking facilities, adding to the hotel's practicality.

Guests uniformly commend the complimentary breakfast, lauded as superb and replete with fresh, diverse options including waffles, egg dishes, sausages and a variety of breads and pastries. The breakfast area's pleasant ambiance sets a great start to the day. Dinner service at the hotel also receives accolades for its quality and varied menu, making dining effortless and enjoyable for guests. Proximity to additional notable dining venues further enhances the culinary experience.

Room quality is another strong point with spacious, clean and comfortable accommodations featuring modern amenities such as refrigerators, microwaves, Nespresso machines and kitchenettes. Despite some older elements, particularly in bathrooms, the majority of guests find the rooms well-equipped and well-maintained, while balconies offer excellent views. Guests appreciate the quiet environment, making it ideal for relaxation and extended stays.

The cleanliness of the hotel is consistently lauded with the property and its rooms described as spotless and well-organized. The staff's dedication to hygiene from housekeeping to public areas contributes to this positive perception.

The Embassy Inn's staff stands out for their friendliness, helpfulness and professionalism, earning high marks from guests who appreciate the attentive service. Whether at the front desk, breakfast area or housekeeping, the team enhances the overall pleasant stay experience.

Connectivity is robust with strong, fast and free Wi-Fi throughout the property, making internet access seamless and reliable. Similarly, the hotel's parking facilities receive positive feedback for their convenience, ample availability and the added value of being complimentary.

Family travelers find The Embassy Inn particularly accommodating with spacious rooms and connected accommodations that cater to both small and large family groups. While there are some minor critiques about crib assembly and limited in-house dining options, the family-friendly atmosphere and nearby dining choices balance these drawbacks. Pet owners also appreciate that pets are welcomed.

The beds at The Embassy Inn receive largely positive comments, noted for their comfort and cleanliness. Some minor variations in firmness are mentioned, but the overall sentiment leans heavily towards a restful sleep experience.

Fulfilling its three-star promise, The Embassy Inn offers great value for money with clean, comfortable rooms and basic yet satisfying facilities. Its central location, affordability and warmth make it suitable for budget-conscious and older travelers.

For business travelers, the central location, ample amenities and reliable Wi-Fi cater to professional needs effectively, making The Embassy Inn a practical choice.

In sum, The Embassy Inn's central location, high cleanliness standards, commendable staff, comfortable accommodations and excellent value make it a top choice for a wide range of travelers visiting Victoria.
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Hotel Taking Steps Towards Sustainability
This is an eco-certified hotel with a Green Key Global Eco-Rating certification. It provides eco-friendly toiletries in its bathrooms and offers recycling facilities for guests.
Certifications:
Green Key Global (greenkeyglobal.com)
Answers last updated by our editors

Family Friendly Hotel
Embassy Inn is a kid friendly hotel in Victoria. It provides a comfortable stay with essential amenities for families.

Business Hotel
Offers a 24-hour business center, complimentary wireless internet access, and desks in guest rooms. Provides dry cleaning/laundry services and complimentary newspapers, offering standard amenities for business travelers.

Accessible Hotel
This hotel offers wheelchair accessibility throughout its grounds, providing ease of movement for guests with mobility challenges. Facilities for disabled guests are available, and accessible rooms can be requested to accommodate specific needs.

3-Star Hotel
The Embassy Inn provides a comfortable and clean stay in downtown Victoria. It is known for its excellent service and convenient location near major attractions. The hotel also offers breakfast.

Hotel for Honeymoon

Hotel with Parking

Room Types
Queen Room This spacious room includes a free hot breakfast and features a private balcony, cable TV and a coffee maker. Free WiFi is included in this room.

Queen Room with Two Queen Beds This spacious room includes a free hot breakfast and features a private balcony, cable TV and a coffee maker. Free WiFi is included in this room. Please note that the Queen Room with Two Queen Beds rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).

One-Bedroom Suite Situated in the Tower building, this suite includes a free hot breakfast and has a living room and a full kitchen. It has 2 balconies. Please note that the One-Bedroom Suite rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).

Superior One Bedroom Suite This spacious family room includes a free hot breakfast and has a balcony, cable TV and air conditioning.

Double Room The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

Family Suite The spacious family room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. Featuring a patio, this family room also offers a wardrobe, a safe deposit box and a TV with cable channels. The unit has 2 beds.

Guest Reviews
8.7
Very Good
Location
The Embassy Inn boasts an exceptional location right in the heart of Victoria, making it incredibly convenient for guests looking to explore the city's iconic sites. Situated next to the Parliament building and within easy reach of the Inner Harbour, the hotel's position is highly praised for providing easy access to a variety of attractions, restaurants and shops. This prime location allows guests to walk to Fisherman's Wharf, the Royal BC Museum and downtown shopping areas, all within a few minutes.

Moreover, the strategic placement of the hotel near public transport options and ferry terminals adds to its accessibility, making it a practical choice for travelers. Guests appreciate the peaceful yet central setting, as it offers the tranquility needed for relaxation while still being close to the vibrant city center. These features, combined with the availability of parking, make The Embassy Inn a highly advantageous base for exploring Victoria. The convenience of being able to walk everywhere, coupled with the superior urban and scenic surroundings, undoubtedly makes it a top choice for visitors.

Breakfast
Guests of The Embassy Inn universally praised the breakfast, frequently describing it with terms like excellent, superb and fantastic. Many appreciated the variety and quality, noting an extensive selection of both hot and cold items. Highlights included freshly made waffles, a range of egg dishes, sausages, fresh fruit and a variety of breads and pastries. The breakfast buffet often exceeded expectations with some guests calling it the best hotel breakfast they had ever had. Complimentary breakfast was a recurring theme, adding significant value to their stay. The spacious and bright breakfast area was mentioned positively, creating a pleasant dining atmosphere. Overall, the breakfast at The Embassy Inn left a strong, positive impression, setting up guests for a great start to their day.

Dinner
The Embassy Inn provides a top-notch dining experience for its guests. The hotel offers a complimentary dinner service, which guests find exceptionally good value. Dinner at The Embassy Inn is convenient and flexible, catering to a wide range of tastes with an impressive and varied menu. The meals are praised for their quality and exceptional preparation, making it a perfect venue for dining.

Guests have commended the wide-ranging and astounding dinner choices that include exquisite new offerings and seasonal fare. The cuisine is described as great, appetizing and the best some visitors had on their trip. The ambiance is evocative and well-suited for an enjoyable evening meal.

The hotel is also strategically positioned near a noteworthy Italian restaurant and other notable dining venues. For those looking to explore other options, great restaurant recommendations are available. Many guests appreciate the attentive dinner service and the possibility to finish their meal at nearby spots like The Steamship Grill and Bar. Overall, The Embassy Inn stands out for its exceptional dinner service and quality offerings.

Rooms
Embassy Inn offers an array of rooms characterized by their spaciousness, cleanliness and comfort. Guests frequently commend the large, airy rooms, many of which are equipped with amenities such as refrigerators, microwaves, Nespresso machines, stoves and kitchenettes, making them well-suited for longer stays and added convenience. The majority of rooms are described as very clean and comfortable, featuring modern styling and updated furnishings, while some do have older or outdated elements, particularly in bathrooms.

The property provides a sense of tranquility with quiet rooms and many visitors appreciate the excellent views from their balconies. Guests have noted the pleasant, well-lit rooms and find the bedding to be particularly comfortable. Another highlight includes spacious bathrooms, often featuring bathtubs, which add an extra level of comfort.

For those looking to work or relax in their rooms, the inclusion of functional desks, airy layouts and sufficient lighting proves useful. Despite some rooms being on the smaller side, the overall feedback suggests that the hotel maintains good standards of cleanliness and offers well-kept facilities. Additionally, the rooms are described as very cozy and some have been renovated to meet modern expectations, complete with updated amenities.

Overall, the rooms at the Embassy Inn are praised for their comfort and practicality, providing a peaceful retreat with a range of amenities that cater to both short-term and extended stays. The strategic location, coupled with the quality and functionality of the rooms, make it a favorable choice for many travelers.

Beds
Guests of The Embassy Inn largely praised the hotel's beds for their comfort and cleanliness. Many found the beds to be very comfortable with some describing them as exceptionally cozy and super comfortable. The mattresses were often noted as soft and the bedding conditions were consistently well-received. Guests enjoyed restful nights on comfy beds and appreciated that the beds were made daily.

A few minor criticisms were noted, such as some beds being too firm or too soft for individual preferences and occasional discomfort due to the firmness or lumpiness of older mattresses. Another point mentioned was that the queen-size beds could be larger. Despite these minor drawbacks, the overall sentiment remains positive with most guests endorsing the comfortable and clean sleeping accommodations provided by The Embassy Inn.

Rooms were also highlighted for being spacious and modern, adding to the overall pleasant experience. Comfortable bedding, good-quality pillows and the attentiveness of the staff further enhanced guests' satisfaction.

Cleanliness
The Embassy Inn consistently receives praise for its exceptional cleanliness from guests. The hotel is repeatedly described as spotless and well-maintained with rooms that are immaculately clean, comfortable and pleasant. Many reviewers highlight the hotel's extraordinary hygiene standards, noting that the facilities are always pristine and the maid service is commendable with daily cleaning ensuring fresh towels and tidy spaces.

Despite some comments about the hotel's dated appearance, guests emphasize that it remains thoroughly clean and well-organized. The cleanliness extends beyond the rooms to the entire hotel, including the bathrooms and public areas with staff dedicated to maintaining high standards of hygiene. The overall upkeep is frequently described as fantastic, making it a comfortable and reassuring stay for visitors.

In summary, cleanliness is a standout feature at The Embassy Inn, making it a reliable choice for those who prioritize hygiene and well-kept accommodations in their travel plans.

Staff
At The Embassy Inn, guest feedback for the staff shines with widespread acclaim. The hotel team consistently earns praise for their friendliness, helpfulness and professionalism. Numerous reviewers refer to the staff as friendly, accommodating and courteous. The attentiveness of the staff is a recurrent theme with many guests noting that team members go out of their way to ensure a comfortable stay.

The front desk staff receives specific compliments for their warm and professional demeanor, while the breakfast team is highlighted for maintaining cleanliness and providing attentive service. Several reviewers also mention the exemplary service from all levels of the hotel staff, from housekeeping to the managerial team, indicating a comprehensive commitment to guest satisfaction.

Despite the overwhelmingly positive comments, there are a few isolated mentions of less favorable experiences, such as an unfriendly receptionist and housekeeping issues at certain times. Nevertheless, the general consensus remains positive with the majority of guests rating their interactions with the staff highly.

In summary, The Embassy Inn stands out for its exceptional staff who provide a welcoming, efficient and accommodating experience, contributing greatly to the overall positive perception of the hotel among its guests.

Wi-Fi
The Embassy Inn boasts an excellent track record when it comes to internet connectivity. Guests consistently highlight the wifi as both strong and fast, ensuring that connecting to the internet is a hassle-free experience. The reliable and complimentary wifi is noted as an added convenience and many found it to work flawlessly throughout their stay. With easy access and swift connection speeds, the hotel's internet service is often described as perfect and highly functional. For those needing to stay connected, The Embassy Inn offers a dependable and entirely free wifi experience.

Parking
The Embassy Inn has garnered positive feedback regarding its parking amenities, emphasizing the convenience and ample availability of spaces for guests. A significant highlight is the inclusion of free parking, frequently mentioned and highly appreciated by visitors. The parking facilities include both surface and underground options with many guests noting the ease and safety of the secure underground parking.

Parking is described as spacious, well-organized and readily accessible, often situated close to the hotel building. The ample space ensures that guests rarely struggle to find a spot, even during busy times. Despite occasional mentions of narrow spaces, the overall sentiment is that parking at the hotel is hassle-free and convenient, offering peace of mind and added value to the stay.

Additionally, the free parking is a standout feature, especially compared to other city center hotels that typically charge for parking. This perk, coupled with the convenience and security offered, makes The Embassy Inn a favorable choice for travelers who prioritize easy and cost-effective parking solutions.

Family
The Embassy Inn stands out as a great option for family-friendly accommodation, receiving high praise for its family-oriented atmosphere and amenities. It's described as particularly suitable for both small and larger family groups with spacious and connected rooms that offer comfort and convenience. The hotel is noted for its generous family offerings, including free stays for children and a variety of family-centric amenities that make it amenable to large families.

Guests appreciate the ideal setting for families with accommodations such as family suites that are roomy and well-suited for kids. Although the crib assembly received mixed reviews, the overall experience for families is positive with ample space for family meals and great amenities that contribute to a cozy and comfortable stay.

The breakfast service, while free, has mixed reviews ranging from great to too simple and limited in choices. Despite this, the hotel's location, surrounded by good eateries, compensates for the limited in-house dining options, as there's no dinner service available at the hotel.

Pet owners will also find The Embassy Inn welcoming, as both dogs and cats are accommodated, adding to the family-friendly appeal. However, a few cleanliness issues were reported, including hair found in shower and bed, which might be worth noting for those sensitive to such details.

Overall, The Embassy Inn is heralded as a fair-priced, well-suited hotel for families, offering a convenient and friendly environment that is safe and fun for kids and pets alike.

3 Star
The Embassy Inn offers a commendable stay that meets the expectations of its three-star rating. Guests frequently highlight the great value for money, noting that the hotel's cleanliness and comfort often surpass what is typically associated with its star level. The rooms are described as very clean and the services agreeable, contributing to an overall sense of satisfaction among visitors.

Despite its dated decor, the hotel provides basic yet satisfying facilities, including a breakfast spread with eggs, potatoes, waffles and fruit. The harbor view rooms are particularly appreciated, although the view quality can vary depending on the floor. Its location is convenient, making it suitable for families.

The majority of guests seem to be of retirement age and while the hotel might lack modern sophistication, it compensates with a comfortable, warm ambiance. The affordability of the stay is another strong point, making it an excellent choice for budget-conscious travelers who still desire a decent level of quality.

In summary, The Embassy Inn is a three-star hotel that delivers good value, clean accommodations and a comfortable experience without the frills, ideal for an economic and satisfactory stay.

Business
The Embassy Inn presents itself as a strong option for business travelers, particularly due to its central location and the plethora of nearby dining and shopping options. The inn is noted for offering great amenities and a business-friendly environment, including calm settings and reliable Wi-Fi, which is especially beneficial for video conferencing and other online meetings. While the suites are reported to be well-suited for business purposes, the establishment could improve in the aspect of providing facilities for business meetings. However, the overall value for money and the accommodative business services make it a commendable choice for those on business trips.

Accessible
The Embassy Inn stands out for its exceptional accessibility, making it a favorable choice for guests with disabilities. Its central location ensures easy access to the city center, public transport and numerous nearby attractions such as the legislative building, BC museum and the harbor area. The hotel features easily accessible rooms, including those with accessible bathrooms and wheelchair-friendly elevators. Free parking, including an underground option, guarantees convenient accessibility, although there's only one designated handicap space.

Guests have consistently mentioned the helpful and accommodating nature of the reception staff, providing quick and informative service. The facility is also pet-friendly, adding to its appeal for travelers. Additionally, the close proximity to restaurants and other points of interest further enhances its accessibility, making it a disabled-friendly hotel. Overall, The Embassy Inn offers a well-located, accessible and accommodating stay for all guests.

Honeymoon
The Embassy Inn stands out as an ideal choice for honeymooners and couples seeking a romantic getaway. Guests frequently highlight the hotel's clean and appealing environment, consistently describing it as a perfect haven for honeymooners. The honeymoon suite is often mentioned as particularly charming, offering a romantic atmosphere that enhances the overall experience.

The hotel's location garners praise for its convenience and the views are noted as being especially nice, adding to the allure of the stay. The friendly and couple-oriented environment contributes to the welcoming ambiance, making guests feel right at home.

Facilities and services offered by The Embassy Inn are well-received with mentions of a great dinner adding to the culinary delight of the experience. The quaint, romantic setting makes it a highly recommended spot for those looking to celebrate their love in a picturesque and intimate environment.


No, The Embassy Inn doesn't have any pool.

No, a spa isn't available at The Embassy Inn.

No, The Embassy Inn doesn't allow dogs.

Yes, parking facilities are available at The Embassy Inn.

No, The Embassy Inn doesn't have a gym.

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