Courtyard by Marriott Vienna Prater/Messe

Vienna 48.21325700, 16.41308500 , Trabrennstraße 4 (Show on Map)
8.4
Very Good


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Summary of reviewsThe Courtyard by Marriott Vienna Prater/Messe garners high praise for its exceptional location. Strategically situated near the U2 metro line and close to major event venues such as the Messe Wien conference center and the Ernst Happel Stadium, it offers convenient access to both city attractions and transport hubs. The hotel's proximity to the peaceful Prater park, restaurants, supermarkets and the Danube riverbank enhances its appeal for both leisure and business travelers.

The breakfast buffet is often described as superb, rich and diverse, catering to various dietary needs including vegan and gluten-free options. Guests particularly appreciate the fresh fruits, pastries and made-to-order omelets. However, the high cost of breakfast, which ranges around 24-30 euros per person, is seen as excessive by some guests.

Dining options receive mixed reviews. The restaurant "Franz und Flora" is praised for its inviting ambiance and tasty offerings, including vegan options. However, some guests find the menu limited and expensive with occasional lapses in food quality. The bar service also receives varied feedback with some appreciating the atmosphere and others highlighting poor quality and high prices.

The rooms are highly rated for their spaciousness, cleanliness and modern furnishings. They provide a quiet and cozy ambiance with comfortable beds and beautiful views. While some guests found the rooms outdated and noted occasional cleanliness issues, the general consensus is that they offer a pleasant and comfortable stay.

Cleanliness is positively highlighted by many guests, who commend the hotel's spotless and well-maintained environment, including the lobby and spa. However, there are reports of inconsistent housekeeping and some areas needing better upkeep.

The hotel staff stands out for their friendliness and helpfulness, contributing to a positive and comfortable stay. Guests frequently describe the team as professional and accommodating, though there are occasional mentions of uncommunicative or unfriendly service.

WiFi, while free, receives mixed reviews with some guests appreciating its reliability and others noting weak, unstable and slow connections, especially in the rooms.

The gym facilities are highly impressive, described as spacious, clean and well-equipped with modern fitness and wellness amenities, offering beautiful city views and round-the-clock availability.

Parking solutions include a convenient and clean underground garage, appreciated for its ample space and accessibility. However, the high cost of parking is a common concern among guests.

Guest opinions on the beds vary with many praising their comfort and spaciousness, while some find the mattresses too hard or old.

As a four-star hotel, the Courtyard by Marriott Vienna Prater/Messe meets many guests' expectations with its luxurious ambiance and quality amenities. However, there are areas needing improvement, such as inconsistencies in service and some aspects of room maintenance.

For business travelers, the hotel is highly regarded for its quiet and convenient environment, meeting and conference facilities and excellent location within a business district. Overall, it provides a satisfactory stay for both business and leisure visitors, despite some areas for improvement.
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Business Hotel
The hotel is located near the Messe Wien exhibition center, making it ideal for business travelers attending events. It provides meeting rooms and business services. It offers comfortable accommodations and standard amenities.

Hotel with Gym
Courtyard by Marriott Vienna Prater/Messe impresses fitness enthusiasts with its extensive and well-equipped gym facilities. The spacious, clean, and modern fitness area is available around the clock. Situated on the top floor, the gym offers a beautiful city view, adding to the workout experience.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Dog Friendly Hotel

Romantic Hotel

Hotel with Parking

Accessible Hotel

4-Star Hotel

Room Types
Standard King Room This modern, air-conditioned room features a large work area and comes with a flat-screen TV, a mini-refrigerator, coffee and tea making facilities, and free WiFi.

Deluxe King Room These non-smoking business rooms are more spacious than the Standard rooms. These rooms include a large work area, air conditioning, a flat-screen TV, a mini-refrigerator and coffee/tea making facilities.

One-Bedroom Suite This spacious, non-smoking corner-room suite offers fantastic views of the Krieau Horse Racing Track and a complimentary bottle of water. It also features a spacious living and dining area with a sofa and a table, a separate sleeping room, a large work area, air conditioning, a flat-screen TV, a mini-refrigerator and coffee/tea making facilities. Free access to fitness center is included.

Deluxe Twin Room These non-smoking business rooms are more spacious than the Standard rooms. These rooms include a large work area, air conditioning, a flat-screen TV, a mini-refrigerator and coffee/tea making facilities.

Standard Twin Room This modern, air-conditioned room features a large work area and comes with a flat-screen TV, a mini-refrigerator, coffee and tea making facilities, and free WiFi.

Guest Reviews
8.4
Very Good
Location
Courtyard by Marriott Vienna Prater/Messe boasts an exceptional location that earns high praise from its guests. The hotel is strategically situated near the U2 metro line, making access to various city attractions and transport hubs incredibly convenient. It's particularly favored for its proximity to major event venues such as the Messe Wien conference center and the Ernst Happel Stadium, ideal for those attending conferences or concerts.

Guests highlight the peaceful and quiet neighborhoods, offering a serene retreat just a short distance from the hustle and bustle of downtown Vienna. The famous Prater park with its vast green spaces and amusement facilities, is within walking distance, adding to the leisurely appeal of this location.

Public transportation connections are consistently praised with the Krieau metro station just a few minutes' walk away, ensuring that the city center and other key areas are easily reachable. This accessibility extends to nearby amenities, including restaurants, supermarkets and the Danube riverbank, enhancing the convenience for both leisure and business travelers.

Overall, the location of the Courtyard by Marriott Vienna Prater/Messe is celebrated for its tranquility, accessibility and proximity to vital venues and scenic spots, making it a highly recommended choice for visitors.

Breakfast
The breakfast at Courtyard by Marriott Vienna Prater/Messe receives high praise from guests for its variety, quality and delicious offerings. Many guests describe the breakfast buffet as superb, rich and offering a wide selection that caters to diverse dietary preferences, including vegan and gluten-free options. The choices available include fresh fruits, pastries, homemade spreads and hot items like omelets made to order.

While the quality of the breakfast is consistently highlighted as excellent with terms like wonderful, fantastic and exceptional frequently used, a common point of criticism is the cost. Several reviews point out that the high price of breakfast, ranging around 24-30 euros per person, is seen as excessive and not justified by all guests. Despite the quality, some visitors feel that the breakfast does not provide value for the money, suggesting that the steep price could be a deterrent.

Overall, while the breakfast at the hotel is celebrated for its taste and variety, potential guests might consider the additional cost when planning their stay.

Dinner
The Courtyard by Marriott Vienna Prater/Messe has a mixed bag of reviews when it comes to its dining options with several aspects leaning towards the positive. Guests frequently commend the hotel for its great restaurant and bar, highlighting moments of exceptional service and a pleasant atmosphere. The food is often described as delicious with some guests particularly noting the quality of dishes like the schnitzel from room service.

Moreover, the restaurant "Franz und Flora," newly renovated, has received praise for its inviting ambiance and tasty offerings. The availability of vegan options during breakfast and dinner adds to the food's appeal for those with dietary restrictions. People mentioned prompt seating and excellent amenities that enhance the dining experience.

However, not all feedback is positive. Some guests reflect on disappointing experiences, citing a limited menu that lacks variety and options, particularly in the evening. Issues such as poor menu quality, expensive pricing for simple dishes and the absence of late-night room service have been highlighted. Instances of terrible food quality and unsatisfactory dinners contrast strongly with the otherwise positive remarks.

While the bar service gets mixed reviews—ranging from very good to terrible—the convenience of a self-service kiosk is appreciated, despite being considered overpriced by some.

In conclusion, the Courtyard by Marriott Vienna Prater/Messe offers a generally commendable dining experience with some notable drawbacks. The positive highlights often focus on the atmosphere, service and a selection of well-prepared dishes. On the flip side, limitations in menu variety and occasional quality issues suggest room for improvement.

Rooms
The rooms at Courtyard by Marriott Vienna Prater/Messe receive high praise for their spaciousness and cleanliness. Most guests found the rooms large enough to comfortably accommodate their luggage and noted the ample storage space and modern furnishings. Many reviews highlight the rooms' cleanliness and maintenance with specific mentions of comfortable and well-equipped amenities.

Guests appreciated the quiet and cozy ambiance of the rooms, which often feature comfortable beds and large mirrors. Several reviewers mentioned the beautiful views from the windows, including those overlooking the Prater.

However, some areas could use improvement. A few guests noted that the rooms felt outdated with old furniture and decor. There were occasional reports of cleanliness issues, particularly in the bathrooms and some complaints about malfunctioning or insufficient room amenities like minibars and air conditioning.

Overall, the positive attributes such as spaciousness, cleanliness and comfort seem to outweigh the negatives, making the rooms at Courtyard by Marriott Vienna Prater/Messe a generally pleasant and comfortable stay for most guests.

Beds
Travelers visiting the Courtyard by Marriott Vienna Prater/Messe have a variety of opinions regarding the hotel beds. Many guests praise the hotel for its spacious, comfortable bedding, often mentioning the large double and king-size beds that contribute to a good night's sleep. The mattresses and pillows frequently receive positive feedback for their comfort with multiple reviewers describing their beds as "super comfortable" and "exceptionally comfortable."

However, not all experiences are glowing. Some guests found the mattresses to be too hard with a few even describing them as very hard or old, leading to discomfort. Issues with bed springs creaking loudly and inconsistencies in the cleanliness and upkeep of the bedding were also pointed out. Despite these varied experiences, many visitors still found the beds satisfactory, highlighting the overall comfort and spaciousness as significant advantages.

Cleanliness
The 'Courtyard by Marriott Vienna Prater/Messe' garners mixed feedback regarding its cleanliness, though numerous reviews highlight positive aspects. Many guests commend the hotel for its very clean and spacious rooms with several describing the cleanliness as top class, spotless and exemplary. The hotel's overall environment, including the lobby and spa, is repeatedly praised for being well-maintained and tidy. Frequent compliments mention that the rooms are clean, comfortable and often bigger than expected.

However, some reviews reveal notable lapses in cleaning standards. Problems include dusty carpets, neglected corners and dirty floors with residues from previous guests. Inconsistent housekeeping resulted in issues such as unsatisfactory cleanliness in bathrooms, unwashed towels and poorly vacuumed rooms. Other complaints mention limescale on bathroom fixtures, mold in showers and stained bed linens.

Despite these concerns, the hotel's modern appearance and excellent location near the subway are appreciated and the friendly staff also receive positive mentions. Ultimately, while many guests enjoy a spotless stay, others experience disappointments that suggest room for improvement in housekeeping practices.

Staff
The staff at Courtyard by Marriott Vienna Prater/Messe stands out in numerous reviews for their friendliness and helpfulness. Guests frequently describe the team as professional, accommodating and courteous with many noting the quick and efficient check-in and check-out processes. The reception and housekeeping staff, in particular, receive high praise for being welcoming, attentive and supportive. Many reviewers emphasize that employees are always ready to assist and go above and beyond expectations, contributing to a comfortable and positive stay.

While most comments highlight the friendly and supportive nature of the staff, a few reviews also point out instances where the service fell short. Some guests experienced uncommunicative or unfriendly receptionists and occasional lapses in housekeeping efficiency. Despite these isolated issues, the overall impression is that the hotel staff is dedicated to providing a high level of service and making guests feel valued and cared for during their stay.

Wi-Fi
Travelers have had varied experiences with the WiFi at Courtyard by Marriott Vienna Prater/Messe. On the positive side, many guests appreciated that WiFi is free and noted that it could sometimes be fast and robust with a reliable connection in certain areas of the hotel. Some guests specifically mentioned good and stable WiFi connections.

However, there have been numerous challenges reported. Several guests found the connection to be weak and unstable with the internet speed noted as slow, especially in the rooms. Descriptions such as "confusing," "difficult," and needing improvement were common. A few guests faced issues with accessing the WiFi, noting there was no information provided, which left them needing to figure out the connection by themselves.

Overall, while the hotel does offer free WiFi, improvements are needed to ensure a consistent and satisfactory internet experience for all guests.

Gym
The Courtyard by Marriott Vienna Prater/Messe impresses fitness enthusiasts with its extensive and well-equipped gym facilities. Guests highlight the spacious, clean and modern fitness area, available around the clock, noting it as one of the best hotel gyms they have encountered. Situated on the top floor, the gym offers a beautiful city view, adding to the workout experience. The fitness center also includes a state-of-the-art wellness area and a sauna, which guests find particularly enjoyable. The variety and quality of the equipment leave nothing to be desired, ensuring visitors have all they need for a comprehensive workout. Overall, the hotel’s gym facilities receive glowing reviews for their cleanliness, ample space and excellent maintenance.

Parking
The 'Courtyard by Marriott Vienna Prater/Messe' offers various parking solutions, including a spacious underground garage which is noted for its cleanliness and convenience. The garage features ample spaces and designated areas for disabled guests, making it easy to park the car. Additionally, the proximity to the garage is appreciated by guests.

However, a recurring concern among visitors is the high cost of parking. The daily rate for underground parking is frequently described as expensive, ranging from €20 to as high as €36 per day. Many guests highlighted that the parking fees are not included in the room cost and are charged separately, adding a considerable amount to their overall expenses. Some visitors also pointed out the lack of alternative parking options and mentioned the need for pre-reservation of the garage space due to occasional crowding.

For those looking for other options, there are public garages nearby and some guests found free street parking spaces, although these are not guaranteed. Despite the high costs, the underground parking is generally praised for its convenience and ample space, making it a popular choice among those who prioritize ease of access and security for their vehicles.

4 Star
When considering a stay at the Courtyard by Marriott Vienna Prater/Messe, guests generally appreciate the luxurious and beautiful ambiance of this four-star hotel. The establishment often meets the professional standards expected of the Marriott brand, offering all amenities typically associated with a four-star operation. Many guests find it to be a very good choice within Vienna with some even suggesting that the hotel exceeds standard four-star expectations and could be worth five stars.

However, the experience is somewhat inconsistent. Some reviews point out areas where the hotel falls short of its four-star rating. Comments include an empty minibar, minor cleanliness issues and basic breakfast offerings that do not align with four-star expectations. Service, such as long check-in times and the overall hospitality, has also been highlighted as needing improvement to match the four-star standard.

Overall, the Courtyard by Marriott Vienna Prater/Messe lives up to the billing of a four-star hotel for many, providing an elegant and comfortable stay. Yet, there are areas where it might currently not match the full four-star experience one might expect.

Business
The Courtyard by Marriott Vienna Prater/Messe is highly regarded as an excellent choice for business travelers. Located in a business district, the hotel offers a quiet and convenient environment suitable for meetings, conferences and short work stays. Guests appreciate the good power supply in the conference rooms and the overall business-like atmosphere. The hotel is described as fitting well within corporate standards and is noted for its handy facilities for business trips.

Its location is particularly advantageous for events and conferences with good access to public transportation. The hotel's car garage also receives positive mentions. After a day of business activities, guests find it perfect for relaxation. Although it is primarily a business-oriented hotel, it also accommodates private stays and leisure travelers.

However, there are a few drawbacks mentioned, such as the loud air conditioning and occasional issues with the payment machine. Overall, the Courtyard by Marriott Vienna Prater/Messe is recommended for its suitability for business purposes and the convenience it offers to those visiting Vienna for work.

Accessible
The 'Courtyard by Marriott Vienna Prater/Messe' has received mixed feedback regarding its accessibility for guests with disabilities. On the positive side, reviewers noted that the hotel offers accessible rooms featuring walk-in showers, which can be greatly beneficial for those with mobility issues. Additionally, the hotel's location is highly accessible by public transportation, being close to both subway and tram connections, making it convenient for getting around the city.

However, there are also comments indicating some dissatisfaction. Some guests were not pleased with the layout of the handicapped rooms and there were instances where guests were incorrectly allocated accessible rooms without having requested them, despite the hotel not being fully booked. A few reviews expressed that the hotel might not be fully accessible for those with more significant mobility challenges, suggesting room for improvement in overall accessibility.

Overall, while the hotel does offer certain accessible features and convenient transportation links, it appears that consistency in meeting accessibility needs could be enhanced.

Dog Friendly
Courtyard by Marriott Vienna Prater/Messe is generally noted for its dog-friendly ambiance and amenities. Guests have highlighted that pets are allowed at the hotel and the staff is considerate, providing clean bowls and blankets for dogs, which enhances comfort for four-legged companions. Additionally, the hotel's location is praised for being very suitable for dogs, making it easy for pet owners to enjoy the surrounding areas with their pets.

However, there is significant feedback regarding the surcharge for bringing a pet. Many guests feel that the pet cleaning fee of EUR 60 per night is excessive and not appropriate, especially for shorter stays. Despite the welcoming attitude towards dogs, the high cost for their accommodation has been a point of contention for visitors. Overall, while the hotel does cater to dogs with thoughtful services and a pet-friendly environment, the additional costs involved can be a deterrent.


No, Courtyard by Marriott Vienna Prater/Messe doesn't have any pool.

No, a spa isn't available at Courtyard by Marriott Vienna Prater/Messe.

Yes, Courtyard by Marriott Vienna Prater/Messe welcomes dogs.

Yes, parking facilities are available at Courtyard by Marriott Vienna Prater/Messe.

Yes, Courtyard by Marriott Vienna Prater/Messe has a gym.

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