Exe Vienna
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Summary of reviewsExe Vienna Hotel is well-regarded for its convenient and tranquil location in Vienna. It is situated in a quiet neighborhood with easy access to public transportation, making it a favorable base for exploring the city's main attractions. The proximity to metro stations and tram stops, particularly tram line 44, allows guests a straightforward commute to the city center and landmarks like Stephansplatz. The surrounding area offers a variety of shops, cafes, restaurants and vibrant markets such as Yppenplatz, ensuring a diverse and accessible dining and shopping experience.
The hotel receives high marks for its breakfast, which boasts an extensive variety of hot and cold dishes, homemade yogurt, freshly cut fruit and even vegan options. The breakfast staff is often praised for their efficiency and friendliness. Despite some criticism regarding the monotony over extended stays and occasional lapses like cold dishes, the overall sentiment is positive, making breakfast a highlight for many guests.
Dinner at Exe Vienna is characterized by its mix of traditional Viennese cuisine with notable mentions for delicious schnitzel and beers. Although the hotel doesn't have a designated dinner service, the abundance of nearby dining options is well-appreciated, supported by the excellent transport connections.
The hotel's rooms are frequently noted for their cleanliness, spaciousness and comfort. Positive remarks highlight the modern furnishings, cozy ambiance and well-maintained conditions. However, there are mixed reviews regarding room size, small and inconvenient bathrooms, outdated furniture, noise disruptions and a need for renovation in some areas.
Cleanliness is a strong point for Exe Vienna with many guests commending the diligent housekeeping staff and the overall hygiene of the rooms and common areas. Fresh towels, crisp bed linen and a tidy environment contribute to a pleasant stay.
The staff at Exe Vienna are frequently praised for their friendliness, professionalism and multilingual capabilities, notably in Spanish and English. Guests highlight their helpful nature, smooth check-in processes and the personalized attention provided by staff members like Maia, Jeremias, Marc, Alex and Juan.
The hotel's free WiFi receives mixed reviews. While some guests found the internet fast and reliable, others reported issues with weak, unstable connections and frequent disruptions. This inconsistency highlights an area where the hotel could improve.
The gym at Exe Vienna is basic but well-maintained, featuring essential cardio machines, free weights and 24/7 accessibility. Guests appreciate this facility despite its simplicity, as it complements the indoor pool, which is also open around the clock.
The pool, although small, is generally seen as a clean and inviting facility. Its availability 24/7 and the occasional heated water are positives, though inconsistent heating and operational issues sometimes detract from the experience. Guests are advised to check the pool's status before booking.
Parking presents a challenge at Exe Vienna due to high costs, limited availability and the inability to reserve in advance. While some guests appreciate the secure courtyard parking, others find it expensive and often full, leading them to seek alternative options nearby.
Overall, Exe Vienna offers a clean, convenient and comfortable stay with excellent transport links, friendly staff and notable amenities like breakfast and gym facilities. However, areas such as room condition, WiFi reliability and parking availability reveal room for improvement to enhance the guest experience further.
Categories
The hotel receives high marks for its breakfast, which boasts an extensive variety of hot and cold dishes, homemade yogurt, freshly cut fruit and even vegan options. The breakfast staff is often praised for their efficiency and friendliness. Despite some criticism regarding the monotony over extended stays and occasional lapses like cold dishes, the overall sentiment is positive, making breakfast a highlight for many guests.
Dinner at Exe Vienna is characterized by its mix of traditional Viennese cuisine with notable mentions for delicious schnitzel and beers. Although the hotel doesn't have a designated dinner service, the abundance of nearby dining options is well-appreciated, supported by the excellent transport connections.
The hotel's rooms are frequently noted for their cleanliness, spaciousness and comfort. Positive remarks highlight the modern furnishings, cozy ambiance and well-maintained conditions. However, there are mixed reviews regarding room size, small and inconvenient bathrooms, outdated furniture, noise disruptions and a need for renovation in some areas.
Cleanliness is a strong point for Exe Vienna with many guests commending the diligent housekeeping staff and the overall hygiene of the rooms and common areas. Fresh towels, crisp bed linen and a tidy environment contribute to a pleasant stay.
The staff at Exe Vienna are frequently praised for their friendliness, professionalism and multilingual capabilities, notably in Spanish and English. Guests highlight their helpful nature, smooth check-in processes and the personalized attention provided by staff members like Maia, Jeremias, Marc, Alex and Juan.
The hotel's free WiFi receives mixed reviews. While some guests found the internet fast and reliable, others reported issues with weak, unstable connections and frequent disruptions. This inconsistency highlights an area where the hotel could improve.
The gym at Exe Vienna is basic but well-maintained, featuring essential cardio machines, free weights and 24/7 accessibility. Guests appreciate this facility despite its simplicity, as it complements the indoor pool, which is also open around the clock.
The pool, although small, is generally seen as a clean and inviting facility. Its availability 24/7 and the occasional heated water are positives, though inconsistent heating and operational issues sometimes detract from the experience. Guests are advised to check the pool's status before booking.
Parking presents a challenge at Exe Vienna due to high costs, limited availability and the inability to reserve in advance. While some guests appreciate the secure courtyard parking, others find it expensive and often full, leading them to seek alternative options nearby.
Overall, Exe Vienna offers a clean, convenient and comfortable stay with excellent transport links, friendly staff and notable amenities like breakfast and gym facilities. However, areas such as room condition, WiFi reliability and parking availability reveal room for improvement to enhance the guest experience further.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
No
Do you perform temperature checks upon guests' arrivals?
No
Show more...No
Hotel with Heated Pool
Guest Reviews
Exe Vienna boasts an enviable location in a quiet yet conveniently placed neighborhood. The hotel's proximity to tram stops and metro stations, such as the U6 Alser Strasse, grants easy access to the city's main attractions. Guests repeatedly praise the straightforward 10-15 minute tram ride, particularly on tram line 44, which stops right outside the hotel and ferries visitors directly to the city center and famous landmarks, including Stephansplatz.
Though not situated precisely in the heart of Vienna, the hotel is well-connected by an efficient public transport network, making it an excellent base for sightseeing. The immediate vicinity offers a variety of shops, cafes, restaurants and markets, ensuring guests have a plethora of dining and shopping options within walking distance. Yppenplatz, known for its vibrant culinary scene, is particularly highlighted by travelers.
The area around the hotel provides a tranquil retreat from the bustling city center, yet remains easily accessible for those eager to explore Vienna's historical sites and cultural venues. The strategic location, combined with excellent service and comfortable amenities, makes Exe Vienna a favorable choice for both leisure and business travelers.
The breakfast at 'Exe Vienna' stands out for its extensive variety and wide selection of dishes. Many guests praised the breakfast for being delicious and offering options to suit all tastes, including a notable assortment of both hot and cold items. The buffet includes some particularly appreciated features such as homemade yogurt, freshly cut fruit and even vegan meal options, though some guests suggested that the vegan choices could be expanded further.
Several highlights of the breakfast buffet were mentioned, including delicious waffles, fresh and tasty scrambled eggs (albeit some noted they were made from powder) and a variety of other hot dishes. Reviewers also appreciated the friendly and helpful breakfast staff, noting their efficiency in managing the large crowds during peak times.
Despite the overall positive feedback, there were a few criticisms. Some guests felt that the breakfast could be monotonous over longer stays and suggested introducing more variety. A few comments pointed out issues such as cold dishes when they should have been hot and watered-down compotes. Additionally, several guests believed the breakfast price was a bit high, especially given the occasional shortcomings.
Overall, breakfast at 'Exe Vienna' receives high marks for its quality, variety and overall abundance, making it a delightful start to the day for most guests who stay at the hotel.
The dining experience at Exe Vienna offers a mix of traditional Viennese cuisine and local culinary delights. Guests have praised the very delicious and fabulous schnitzel, as well as the excellent beers, highlighting the authentic flavors available. Although the hotel does not have a designated dinner service and some found the food quality somewhat disappointing, many appreciated the nearby dining alternatives. The surrounding area is rich in dining options with a variety of restaurants and grocery stores, all easily accessible due to the excellent transport connections by train and trams. This makes it convenient for guests to explore and enjoy the local food scene.
The guest reviews of 'Exe Vienna' convey a varied experience with the hotel's rooms. A consistent highlight is the cleanliness—many guests found their rooms to be very clean, tidy and well-maintained. Spaciousness is another positive aspect with several reviewers noting that the rooms provided ample space for a comfortable stay. Additionally, the rooms were frequently described as cozy and comfortable with some mentioning that the rooms had modern furnishings and were well-equipped with amenities.
However, there are notable drawbacks. Many guests mentioned that the bathrooms are often small and, in some cases, inconvenient. Some rooms were described as being outdated with worn-out furniture and a need for renovation. Noise was also an issue for some, particularly for those with rooms facing the street or located near staff areas. Issues such as thin walls, loud room doors and general noise disruptions were pointed out.
There were also mixed reviews on room size with some guests finding the rooms spacious and others finding them too small. Several reviewers mentioned the lack of amenities like kettles and minibars and issues with the overall maintenance of the rooms were highlighted, including broken fixtures and dated interiors.
Despite these mixed reviews, the hotel avails itself well-connected to the city's public transport, making it easier for guests to explore Vienna. In summary, while the 'Exe Vienna' hotel rooms score high on cleanliness and some aspects of comfort, there are significant areas for improvement in terms of room size, bathroom facilities and updating the overall room condition.
The beds at Exe Vienna receive a mix of reviews from guests, but largely positive notes are highlighted. Many guests have found the beds to be highly comfortable, praising them for their large size, softness and cleanliness. Descriptions such as "very comfortable," "good mattress," "super comfy beds," and "proper American King size bed" are frequently mentioned, indicating a general satisfaction with the quality and comfort level.
Some reviews point out the beds being "extremely warm" with "comfortable bedding," which is appreciated by many. Guests often note the "clean and comfortable" rooms, suggesting well-maintained sleeping arrangements. However, the bed comfort doesn't cater to everyone as some guests felt the mattresses were too soft or too firm for their liking.
On the negative side, a significant number of reviews mention issues with the beds being too hard, leading to discomfort and poor sleep quality. Phrases like "uncomfortably hard bed," "mattress was hard," and "beds were very hard" are commonly noted by guests, highlighting a potential inconsistency in mattress firmness. Additionally, some found the mattresses to be old, worn out or springy, which detracted from their overall experience.
In summary, while many visitors have a restful and positive sleep experience at Exe Vienna, there are noticeable concerns about bed and mattress firmness that affected some guests' comfort.
Exe Vienna has garnered positive feedback regarding its cleanliness, making it a desirable choice for travelers seeking a tidy and well-maintained environment. Guests consistently praised the hotel's rooms for being very clean, spacious and true to their photographs. The hotel’s housekeeping staff received commendations for their dedication, ensuring that rooms are cleaned daily and well-organized.
Visitors appreciated the fresh towels, crisp bed linen and the overall hygiene of the facilities. Many reviews highlighted the excellent cleanliness and comfortable atmosphere in the rooms and common areas. Despite some minor issues such as occasional dust or wear and tear, the majority noted that the rooms, including bathrooms, were clean and met their needs.
The hotel is described as having clean and friendly spaces with a helpful staff ensuring a pleasant stay. The effective daily cleaning and overall tidy premises were frequently highlighted, contributing to a generally positive impression of the hotel's cleanliness standards.
While there were a few mentions of inconsistent cleaning and minor maintenance issues, the overall sentiment remains favorable towards the maintenance and hygiene practices at Exe Vienna. It's considered a clean, convenient and comfortable option for travelers visiting Vienna.
Exe Vienna is renowned for its exceptionally friendly and helpful staff. Guests consistently highlight the warm and attentive nature of the personnel, emphasizing their willingness to go above and beyond to ensure a pleasant stay. Whether at the reception or throughout the hotel, the hospitality delivered by the staff is consistently praised as professional and compassionate.
Several guests appreciate the multilingual capabilities of the staff with many employees speaking Spanish and English, which enhances communication and service efficiency. The check-in process is often described as smooth and efficient, reflecting the competence and dedication of the reception team.
Cleanliness and organization are also frequently noted with rooms and common areas maintained to high standards, adding to the overall comfort and satisfaction of the guests. Additionally, guests have commented on the knowledgeable and approachable nature of the staff, who provide valuable information about the city and assist with various needs and requests promptly.
The receptionists, particularly individuals like Maia, Jeremias, Marc, Alex and Juan, receive special mentions for their exceptional service and friendly demeanor. Their personalized attention and readiness to help significantly contribute to the positive experiences of travelers.
While the hotel occasionally faces logistical challenges, the positive interactions with the staff regularly compensate, leaving a lasting impression on guests. Overall, the accommodating and polite nature of the staff at Exe Vienna enhances the hotel's reputation as a welcoming and efficient place to stay in the city.
The WiFi at 'Exe Vienna' has been a widely discussed topic among guests, revealing a mixed bag of experiences. On the positive side, many reviews praised the hotel for its good, fast and free internet connection, emphasizing its functionality and ease of access, even on the upper floors. Some guests even described the WiFi as exceptional and the best they had ever experienced.
However, a significant number of visitors encountered issues with the WiFi, frequently describing it as very weak, unstable and prone to cutting off. Several reviews highlighted the inconvenience of having to constantly reconnect and deal with slow speeds, which sometimes rendered the internet barely usable. Instances of the WiFi not working altogether or dropping frequently were also mentioned, particularly affecting those needing a stable connection for their stay.
In summary, while 'Exe Vienna' offers complimentary WiFi which some guests found satisfactory and sometimes excellent, others experienced notable disruptions and weak signals, pointing to room for improvement in the hotel's internet services.
Exe Vienna offers a basic yet well-maintained gym facility for its guests. While the gym is minimalistic and located in the basement, it remains clean and includes essential cardio machines and free weights. The fitness center, which is accessible 24/7, provides treadmills, bicycles, dumbbells and a bench for weight training, although some guests noted that equipment is limited and could benefit from reorganization.
Despite its simplicity, many guests appreciated the gym with some describing it as excellent and top-notch for their needs. The inclusion of a gym in the accommodation price is seen as a valuable perk, complementing the also included indoor pool. The fitness area and pool being open around the clock adds to the convenience, making it a frequently used and satisfactory facility for those staying at the hotel.
Overall, while the gym may be small and basic, it fulfills guests' needs adequately and enhances their hotel experience by providing a suitable space for maintaining their fitness routines.
Exe Vienna boasts a mixed reputation when it comes to its hotel pool, yet it seems to offer a reasonably pleasant experience for some guests. Despite being consistently described as small, the pool is often noted for its cleanliness and inviting environment. Many reviewers appreciated its availability 24/7, a rarity that adds to its appeal and the fact that it is heated, though this was not consistently reliable.
The heated pool with hot water earned positive mentions, providing a warm retreat after long walks around Vienna. However, not all guests found it sufficiently heated with several highlighting the pool's cold water as a recurring issue. The pool area is described as cozy, yet some found it depressingly small and dark and at times lacking necessary amenities like towels or deck chairs.
On the downside, there were significant issues with the pool being unavailable due to renovations or other closures, often without prior notice, which left some guests quite disappointed. Equipment malfunctions and outages were noted, further detracting from the overall experience. Despite these setbacks, the presence of an indoor, clean and inviting pool remains a highlight for many, contributing positively to their stay.
In summary, while Exe Vienna’s pool is generally seen as a nice, clean facility that provides a pleasant, warm spot for a quick swim, its small size and frequent operational issues limit its overall appeal. Travelers might want to double-check its availability before booking to avoid any unexpected disappointments.
Parking at Exe Vienna Hotel has received mixed feedback from guests. While some appreciated the secure and convenient location of the courtyard parking, many found the situation less ideal due to high costs and limited availability. The parking fee is notably expensive, typically 25 euros per day, which several guests deemed excessive. Additionally, the hotel does not offer the option to reserve parking in advance, leading to frustration when spaces are unavailable upon arrival.
Many guests highlighted the scarcity of parking spots, noting that it's often full and not all guests could secure a spot, even after requesting it via email. For those unable to park onsite, nearby alternatives were either a seven-minute walk away or more costly. Some guests mentioned more affordable parking options elsewhere, such as the Payuca parking lot, which charges significantly less.
There were also mentions of inadequate communication about parking fees on the hotel’s website, adding unexpected expenses for guests. Despite these challenges, some guests found parking easy to access and considered it to be worth the price in a secure location. Others found street parking or nearby garages as preferable options due to the high costs and inconvenience associated with the hotel’s parking facilities.
In summary, while Exe Vienna does offer parking facilities, potential guests might need to weigh the high costs and potential unavailability against the convenience and security provided by the hotel. For those looking for cheaper alternatives, nearby parking lots or street parking could be viable options.
Exe Vienna offers a welcoming and accommodating environment for families, making it an ideal destination for family holidays. The spacious rooms are well-maintained and provide adequate space for families without feeling cramped or claustrophobic. The hotel is described as a perfect place to stay with family, featuring large and comfortable family rooms.
The friendly and helpful staff are great with kids, adding to the overall family-friendly atmosphere of the hotel. There are specific amenities for families, such as baby cribs, strollers and kettles for making porridge, which cater to the needs of traveling with young children. Despite a few mentions of limited activities for kids, the family-friendly environment extends both within and around the hotel, allowing families to enjoy a pleasant and comfortable stay.
The area surrounding Exe Vienna is also safe for evening strolls, providing peace of mind for families. The hotel’s convenient location, combined with advice on navigating the city, rounds out a positive family-friendly experience. Overall, Exe Vienna stands out as a commendable choice for families seeking a balance of comfort, space and supportive services during their travels.
Exe Vienna enjoys a prime location for those looking to explore the vibrant nightlife of the city. The hotel is surrounded by a multitude of bars, restaurants and cafes, offering guests an array of options for evening entertainment. The nearby streets are lively, brimming with trendy bars and active club scenes, ensuring that there is always something to do after the sun sets.
For those who appreciate good food and drinks, this area does not disappoint. Many pubs and restaurants are within walking distance, making it easy to venture out and experience the local cuisine and nightlife without needing transportation. The proximity to these establishments also means that guests can enjoy a variety of socializing opportunities just a short stroll away.
Additionally, the hotel’s central location and easy access to public transportation, such as the nearby tram station, allow for quick trips to other parts of the city. This makes it convenient for guests to explore further nightlife options in Vienna.
However, the lively environment comes with its downsides. The noise from nearby bars and the active street can be bothersome at night, particularly with the room windows open. Despite this, the area is generally safe and friendly, making it an appealing choice for those seeking an energetic and social atmosphere during their stay.
Overall, Exe Vienna is well-suited for guests who want to immerse themselves in the city's nightlife, offering a convenient and vibrant setting to enjoy Vienna’s evening activities.
Visitors to Exe Vienna have expressed mixed feelings about the hotel's four-star rating. While some guests mention that it offers good value for money and commend the price-performance balance, the majority of reviews indicate a different story. Many guests feel that the hotel drastically falls short of what is expected of a four-star establishment. Common complaints include outdated furniture, musty bathroom smells and low-level room standards. Some even go as far as to suggest that the hotel resembles more of a hostel or a two-star establishment rather than a four-star hotel.
The breakfast, while included, is described as being of average quality with a limited selection, not meeting the standards typically associated with a higher-rated hotel. Small amenities that one might expect in a four-star setting, such as slippers and bathrobes, are lacking and the expensive parking fee of 25 euros per day is another point of criticism.
Overall, while the hotel is considered a fair value for its location in Vienna, it seems to fall significantly below the expectations for a four-star rating.
Exe Vienna stands out as a solid choice for business travelers. Its convenient and accessible location makes it an excellent base for business trips with many guests highlighting its proximity to key business areas and meeting spots. The hotel offers good business amenities, including reliable free internet and a working table in the rooms, which are suited to the needs of business travelers.
The friendly and business-accommodating staff further enhance the experience, assisting with printing needs and other business-related services. Guests have appreciated the business-friendly environment and decent business facilities provided by the hotel.
Although some reviews mentioned the absence of proper workspaces and specific amenities, the overall feedback is positive with many travelers finding the hotel clean, economically priced and ideal for short-term business stays. The breakfast has also received commendations, adding to the pleasant stay.
In summary, Exe Vienna is a business-oriented hotel that offers good value, essential business amenities and a prime location for business travelers.
Exe Vienna offers a mixed experience in terms of accessibility for guests with disabilities. On the positive side, the hotel's location is praised for its convenient access to public transportation with a tram stop right in front of the hotel and nearby metro and tram services providing easy access to the city center and local attractions. The area around the hotel features a variety of shops, cafes and restaurants, further enhancing its appeal.
Public spaces within the hotel are described as easily accessible and certain facilities, including the reception area, are wheelchair accessible. Guests found the staff to be very helpful and the reception team well-prepared, contributing positively to their overall experience.
However, there are some notable drawbacks. Several reviews point out that not all floors are served by elevators, making it challenging for guests with mobility issues to navigate the hotel. There were also restrictions on the use of lifts and complications with parking. Additionally, some common facilities, including the pool, may not be accessible to all guests.
Despite these concerns, the hotel's excellent location and accessible public spaces make it a viable option for travelers, provided they confirm specific accessibility needs in advance.
The heated indoor pool at Exe Vienna receives mixed reviews from guests. Many appreciate having free access to the facility, describing it as clean, inviting and located in the basement. The pool is mentioned as small but generally regarded as very nice with warm water. However, a significant number of guests report that the pool water is often cold and not well-heated with some noting that it is not operational in winter. Despite these temperature concerns, the heated pool remains a notable amenity for many visitors.
Guests at Exe Vienna have mixed opinions regarding the indoor pool facility. While some were pleased with the availability of an indoor pool, noting it was neat and enjoyable despite being small and located in the basement, many others were disappointed by its occasional closures and cold temperature. The pool's accessibility 24 hours a day was a notable convenience, though its size and temperature issues were recurring concerns. The gym, on the other hand, while deemed oversized and sometimes crowded, complements the pool facility. Overall, the indoor pool contributes positively to the hotel’s amenities, but improvements in maintenance and temperature regulation would enhance guest satisfaction.
Exe Vienna is highly recommended for honeymooners looking for an exceptional experience. Guests rave about booking the honeymoon suite, describing it as stunning and a perfect fit for celebrating their special moments. The hotel staff stand out for their dedication, frequently going above and beyond to make the honeymoon experience memorable by arranging special props and services at good prices. The booking process is highlighted as being handled professionally, reducing stress and enhancing the overall enjoyment of the trip. Exe Vienna is frequently noted as an ideal choice for newlyweds, making it a perfect haven for romance and relaxation.
Exe Vienna exudes a romantic ambiance that is perfect for couples seeking a special getaway. The hotel offers a cozy and inviting atmosphere, particularly in its lounges and common areas, where many guests have enjoyed intimate moments. The King suite stands out for its beautiful view, which has been particularly appreciated by partners looking to soak in the stunning cityscape.
Candle-lit dinners on the terrace add to the romance, especially with a view of the city that perfectly complements the evening. The rooftop bar is another highlight, providing a lovely setting for a romantic night with mesmerizing views. The decor and ambiance throughout the hotel have been described as romantically lit, creating a beautiful and intimate environment.
The hotel is ideally suited for romantic getaways with many guests praising the romantic setup, decor and overall vibe. Cozy spots, well-lit areas for couples and romantic corners are prevalent, making it an excellent choice for those in search of a romantic retreat. Despite one reported uncomfortable experience with a staff member, the general consensus is that Exe Vienna is a wonderful place for a romantic stay, offering a blend of beautiful city views and a warm, inviting atmosphere perfect for couples.
Location Show Map
Location
Though not situated precisely in the heart of Vienna, the hotel is well-connected by an efficient public transport network, making it an excellent base for sightseeing. The immediate vicinity offers a variety of shops, cafes, restaurants and markets, ensuring guests have a plethora of dining and shopping options within walking distance. Yppenplatz, known for its vibrant culinary scene, is particularly highlighted by travelers.
The area around the hotel provides a tranquil retreat from the bustling city center, yet remains easily accessible for those eager to explore Vienna's historical sites and cultural venues. The strategic location, combined with excellent service and comfortable amenities, makes Exe Vienna a favorable choice for both leisure and business travelers.
Breakfast
Several highlights of the breakfast buffet were mentioned, including delicious waffles, fresh and tasty scrambled eggs (albeit some noted they were made from powder) and a variety of other hot dishes. Reviewers also appreciated the friendly and helpful breakfast staff, noting their efficiency in managing the large crowds during peak times.
Despite the overall positive feedback, there were a few criticisms. Some guests felt that the breakfast could be monotonous over longer stays and suggested introducing more variety. A few comments pointed out issues such as cold dishes when they should have been hot and watered-down compotes. Additionally, several guests believed the breakfast price was a bit high, especially given the occasional shortcomings.
Overall, breakfast at 'Exe Vienna' receives high marks for its quality, variety and overall abundance, making it a delightful start to the day for most guests who stay at the hotel.
Dinner
Rooms
However, there are notable drawbacks. Many guests mentioned that the bathrooms are often small and, in some cases, inconvenient. Some rooms were described as being outdated with worn-out furniture and a need for renovation. Noise was also an issue for some, particularly for those with rooms facing the street or located near staff areas. Issues such as thin walls, loud room doors and general noise disruptions were pointed out.
There were also mixed reviews on room size with some guests finding the rooms spacious and others finding them too small. Several reviewers mentioned the lack of amenities like kettles and minibars and issues with the overall maintenance of the rooms were highlighted, including broken fixtures and dated interiors.
Despite these mixed reviews, the hotel avails itself well-connected to the city's public transport, making it easier for guests to explore Vienna. In summary, while the 'Exe Vienna' hotel rooms score high on cleanliness and some aspects of comfort, there are significant areas for improvement in terms of room size, bathroom facilities and updating the overall room condition.
Beds
Some reviews point out the beds being "extremely warm" with "comfortable bedding," which is appreciated by many. Guests often note the "clean and comfortable" rooms, suggesting well-maintained sleeping arrangements. However, the bed comfort doesn't cater to everyone as some guests felt the mattresses were too soft or too firm for their liking.
On the negative side, a significant number of reviews mention issues with the beds being too hard, leading to discomfort and poor sleep quality. Phrases like "uncomfortably hard bed," "mattress was hard," and "beds were very hard" are commonly noted by guests, highlighting a potential inconsistency in mattress firmness. Additionally, some found the mattresses to be old, worn out or springy, which detracted from their overall experience.
In summary, while many visitors have a restful and positive sleep experience at Exe Vienna, there are noticeable concerns about bed and mattress firmness that affected some guests' comfort.
Cleanliness
Visitors appreciated the fresh towels, crisp bed linen and the overall hygiene of the facilities. Many reviews highlighted the excellent cleanliness and comfortable atmosphere in the rooms and common areas. Despite some minor issues such as occasional dust or wear and tear, the majority noted that the rooms, including bathrooms, were clean and met their needs.
The hotel is described as having clean and friendly spaces with a helpful staff ensuring a pleasant stay. The effective daily cleaning and overall tidy premises were frequently highlighted, contributing to a generally positive impression of the hotel's cleanliness standards.
While there were a few mentions of inconsistent cleaning and minor maintenance issues, the overall sentiment remains favorable towards the maintenance and hygiene practices at Exe Vienna. It's considered a clean, convenient and comfortable option for travelers visiting Vienna.
Staff
Several guests appreciate the multilingual capabilities of the staff with many employees speaking Spanish and English, which enhances communication and service efficiency. The check-in process is often described as smooth and efficient, reflecting the competence and dedication of the reception team.
Cleanliness and organization are also frequently noted with rooms and common areas maintained to high standards, adding to the overall comfort and satisfaction of the guests. Additionally, guests have commented on the knowledgeable and approachable nature of the staff, who provide valuable information about the city and assist with various needs and requests promptly.
The receptionists, particularly individuals like Maia, Jeremias, Marc, Alex and Juan, receive special mentions for their exceptional service and friendly demeanor. Their personalized attention and readiness to help significantly contribute to the positive experiences of travelers.
While the hotel occasionally faces logistical challenges, the positive interactions with the staff regularly compensate, leaving a lasting impression on guests. Overall, the accommodating and polite nature of the staff at Exe Vienna enhances the hotel's reputation as a welcoming and efficient place to stay in the city.
Wi-Fi
However, a significant number of visitors encountered issues with the WiFi, frequently describing it as very weak, unstable and prone to cutting off. Several reviews highlighted the inconvenience of having to constantly reconnect and deal with slow speeds, which sometimes rendered the internet barely usable. Instances of the WiFi not working altogether or dropping frequently were also mentioned, particularly affecting those needing a stable connection for their stay.
In summary, while 'Exe Vienna' offers complimentary WiFi which some guests found satisfactory and sometimes excellent, others experienced notable disruptions and weak signals, pointing to room for improvement in the hotel's internet services.
Gym
Despite its simplicity, many guests appreciated the gym with some describing it as excellent and top-notch for their needs. The inclusion of a gym in the accommodation price is seen as a valuable perk, complementing the also included indoor pool. The fitness area and pool being open around the clock adds to the convenience, making it a frequently used and satisfactory facility for those staying at the hotel.
Overall, while the gym may be small and basic, it fulfills guests' needs adequately and enhances their hotel experience by providing a suitable space for maintaining their fitness routines.
Pool
The heated pool with hot water earned positive mentions, providing a warm retreat after long walks around Vienna. However, not all guests found it sufficiently heated with several highlighting the pool's cold water as a recurring issue. The pool area is described as cozy, yet some found it depressingly small and dark and at times lacking necessary amenities like towels or deck chairs.
On the downside, there were significant issues with the pool being unavailable due to renovations or other closures, often without prior notice, which left some guests quite disappointed. Equipment malfunctions and outages were noted, further detracting from the overall experience. Despite these setbacks, the presence of an indoor, clean and inviting pool remains a highlight for many, contributing positively to their stay.
In summary, while Exe Vienna’s pool is generally seen as a nice, clean facility that provides a pleasant, warm spot for a quick swim, its small size and frequent operational issues limit its overall appeal. Travelers might want to double-check its availability before booking to avoid any unexpected disappointments.
Parking
Many guests highlighted the scarcity of parking spots, noting that it's often full and not all guests could secure a spot, even after requesting it via email. For those unable to park onsite, nearby alternatives were either a seven-minute walk away or more costly. Some guests mentioned more affordable parking options elsewhere, such as the Payuca parking lot, which charges significantly less.
There were also mentions of inadequate communication about parking fees on the hotel’s website, adding unexpected expenses for guests. Despite these challenges, some guests found parking easy to access and considered it to be worth the price in a secure location. Others found street parking or nearby garages as preferable options due to the high costs and inconvenience associated with the hotel’s parking facilities.
In summary, while Exe Vienna does offer parking facilities, potential guests might need to weigh the high costs and potential unavailability against the convenience and security provided by the hotel. For those looking for cheaper alternatives, nearby parking lots or street parking could be viable options.
Family
The friendly and helpful staff are great with kids, adding to the overall family-friendly atmosphere of the hotel. There are specific amenities for families, such as baby cribs, strollers and kettles for making porridge, which cater to the needs of traveling with young children. Despite a few mentions of limited activities for kids, the family-friendly environment extends both within and around the hotel, allowing families to enjoy a pleasant and comfortable stay.
The area surrounding Exe Vienna is also safe for evening strolls, providing peace of mind for families. The hotel’s convenient location, combined with advice on navigating the city, rounds out a positive family-friendly experience. Overall, Exe Vienna stands out as a commendable choice for families seeking a balance of comfort, space and supportive services during their travels.
Nightlife
For those who appreciate good food and drinks, this area does not disappoint. Many pubs and restaurants are within walking distance, making it easy to venture out and experience the local cuisine and nightlife without needing transportation. The proximity to these establishments also means that guests can enjoy a variety of socializing opportunities just a short stroll away.
Additionally, the hotel’s central location and easy access to public transportation, such as the nearby tram station, allow for quick trips to other parts of the city. This makes it convenient for guests to explore further nightlife options in Vienna.
However, the lively environment comes with its downsides. The noise from nearby bars and the active street can be bothersome at night, particularly with the room windows open. Despite this, the area is generally safe and friendly, making it an appealing choice for those seeking an energetic and social atmosphere during their stay.
Overall, Exe Vienna is well-suited for guests who want to immerse themselves in the city's nightlife, offering a convenient and vibrant setting to enjoy Vienna’s evening activities.
4 Star
The breakfast, while included, is described as being of average quality with a limited selection, not meeting the standards typically associated with a higher-rated hotel. Small amenities that one might expect in a four-star setting, such as slippers and bathrobes, are lacking and the expensive parking fee of 25 euros per day is another point of criticism.
Overall, while the hotel is considered a fair value for its location in Vienna, it seems to fall significantly below the expectations for a four-star rating.
Business
The friendly and business-accommodating staff further enhance the experience, assisting with printing needs and other business-related services. Guests have appreciated the business-friendly environment and decent business facilities provided by the hotel.
Although some reviews mentioned the absence of proper workspaces and specific amenities, the overall feedback is positive with many travelers finding the hotel clean, economically priced and ideal for short-term business stays. The breakfast has also received commendations, adding to the pleasant stay.
In summary, Exe Vienna is a business-oriented hotel that offers good value, essential business amenities and a prime location for business travelers.
Accessible
Public spaces within the hotel are described as easily accessible and certain facilities, including the reception area, are wheelchair accessible. Guests found the staff to be very helpful and the reception team well-prepared, contributing positively to their overall experience.
However, there are some notable drawbacks. Several reviews point out that not all floors are served by elevators, making it challenging for guests with mobility issues to navigate the hotel. There were also restrictions on the use of lifts and complications with parking. Additionally, some common facilities, including the pool, may not be accessible to all guests.
Despite these concerns, the hotel's excellent location and accessible public spaces make it a viable option for travelers, provided they confirm specific accessibility needs in advance.
Heated Pool
Indoor Pool
Honeymoon
Romantic
Candle-lit dinners on the terrace add to the romance, especially with a view of the city that perfectly complements the evening. The rooftop bar is another highlight, providing a lovely setting for a romantic night with mesmerizing views. The decor and ambiance throughout the hotel have been described as romantically lit, creating a beautiful and intimate environment.
The hotel is ideally suited for romantic getaways with many guests praising the romantic setup, decor and overall vibe. Cozy spots, well-lit areas for couples and romantic corners are prevalent, making it an excellent choice for those in search of a romantic retreat. Despite one reported uncomfortable experience with a staff member, the general consensus is that Exe Vienna is a wonderful place for a romantic stay, offering a blend of beautiful city views and a warm, inviting atmosphere perfect for couples.
Yes, Exe Vienna has pool(s) that belong to one or more of the following categories: Heated Pool.
No, a spa isn't available at Exe Vienna.
No, Exe Vienna doesn't allow dogs.
Yes, parking facilities are available at Exe Vienna.
Yes, Exe Vienna has a gym.
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