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Summary of reviews'Jaz in the City Vienna' is highly regarded for its prime location nestled in one of Vienna's most charming neighborhoods. Guests have the convenience of being close to key attractions such as Hofburg Palace, Vienna Opera and the Museum Quarter and can easily explore on foot or via nearby metro stations. Despite the central location, the hotel provides a peaceful and tranquil retreat, balancing vibrant surroundings with a quiet street ambiance.
One of the standout features of the hotel is its exceptional breakfast experience. Guests appreciate the rich, varied and delicious options with made-to-order offerings, fresh juices and a selection catering to diverse tastes, including vegetarian and vegan choices. Live piano music on Sundays and a rooftop setting enhance the pleasant and lively breakfast atmosphere. Although the breakfast can be expensive, many feel the quality and service justify the cost.
Dining at Jaz in the City Vienna is another high point with the on-site restaurant "Rhythms" serving sensational dishes accompanied by live jazz music, enhancing the overall dining ambiance. The two bars, particularly the rooftop bar, are praised for their great cocktails, snacks and stunning views, despite some criticisms about the menu's limitations and high prices.
The rooms are celebrated for their modern, stylish and comfortable design. Guests appreciate the spaciousness, cleanliness and thoughtful amenities such as record players, Nespresso coffee makers and yoga mats. The beds are often described as exceptionally comfortable, contributing to a restful stay. While some may find the open bathroom layout unusual, overall, rooms are well-received for both functionality and aesthetics.
Cleanliness is a fundamental strength of the hotel with both private rooms and common spaces maintained to high standards. Guests frequently remark on the comfort and modernity of the rooms, highlighting the clean and cozy beds and the efficiency of the housekeeping staff. The overall cleanliness significantly enhances the hotel's inviting environment.
The staff at 'Jaz in the City Vienna' stand out for their friendliness, attentiveness and professionalism. Multilingual capabilities further ease communication for international guests. The exceptional service adds to the overall guest experience, ensuring a warm and welcoming atmosphere throughout their stay.
The gym and fitness amenities are notable as well with a well-equipped, 24-hour gym, yoga mats and a high-quality sauna enhancing guests' fitness routines. Despite its small size, the gym provides a fulfilling workout experience, complemented by free access to the sauna and modern equipment.
While wifi connectivity generally receives high praise for its fast and efficient service, some guests have encountered issues with the log-in process and occasional connectivity problems. Nonetheless, the overall internet experience is positive, supporting various online activities.
The primary drawback highlighted by guests is the parking situation. The hotel-owned underground garage and nearby public parking options are costly with fees ranging from €32 to €50 per night. While some appreciate the convenience, many are surprised by the high costs and the scarcity of parking options around the hotel.
Overall, 'Jaz in the City Vienna' excels in providing a stylish, modern and comfortable stay, characterized by excellent service, a prime location and various amenities that cater to diverse guest needs. Despite minor drawbacks such as parking costs, the overall guest experience is highly positive, making it a sought-after destination for visitors to Vienna. Show more
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Categories
Hotel with Parking
This hotel offers parking for guests, providing a practical amenity for those arriving by car.
EV charging stations
Hotel with Gym
Jaz in the City Vienna provides a fitness center. It offers a modern and energetic workout environment.
Hotel with EV Charging Stations
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Accessible Hotel
Room Types
Deluxe Double RoomThe double room offers air conditioning and soundproof walls, as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Superior Double RoomThe double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower. The double room offers a TV, a tea and coffee maker, a seating area, a safe deposit box as well as an inner courtyard view. The unit has 1 bed.
StudioThe spacious double room provides air conditioning, soundproof walls, a terrace with city views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
SuiteThis suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a TV, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Guest Reviews
Location
Located amidst one of Vienna's most charming neighborhoods, 'Jaz in the City Vienna' offers an ideal base for exploring the cultural heart of the city. The hotel's proximity to multiple metro stations makes it easy to reach key attractions like Hofburg Palace, Vienna Opera and the Museum Quarter. Guests rave about the vibrant yet tranquil location, which is just steps away from Mariahilferstraße's bustling shopping scene and a variety of trendy bars and restaurants.
The hotel's central positioning allows visitors to explore much of Vienna on foot with many top sights within a 10-20 minute walk. Despite being centrally located, the area remains pleasantly quiet, providing a peaceful retreat after a day of sightseeing. The convenience of nearby public transport options, including buses, trams and the U-Bahn, ensures seamless access to the rest of the city.
Adding to its appeal are the spacious rooms, excellent service and modern amenities, including a rooftop bar with stunning views over Vienna. The combination of a prime location, stylish design and thoughtful amenities makes 'Jaz in the City Vienna' a popular choice for tourists looking to immerse themselves in the city's rich culture and history.
Breakfast
At 'Jaz in the City Vienna,' the breakfast experience has garnered overwhelmingly positive feedback from guests. Described as exceptionally rich, varied and delicious, the breakfast buffet consistently impresses. Guests appreciate the large selection of food options, including made-to-order eggs and omelettes, fresh juices and vegetarian and vegan choices. The breakfast atmosphere is often praised for being pleasant and lively with highlights such as live piano music on Sundays and a spectacular rooftop setting.
Many guests found the extensive variety to cater to diverse tastes, detailing options like fresh cereals, fruit, bread, cold meats, fish, cheeses, pastries and even prosecco. Despite the hearty praise for quality and assortment, some noted that the breakfast is quite expensive with prices ranging between €24 to €29 per person. However, those who did indulge felt the experience generally matched the price, citing excellent service and top-notch food quality.
In addition to the breakfast, the hotel's overall ambiance, including the well-organized layout and friendly staff, received high marks. Rooms are described as clean, comfortable and modern, contributing to an enjoyable stay at the hotel. While some guests felt the breakfast could offer more variety, particularly in terms of fruits and vegetables, the consensus remains that the breakfast at 'Jaz in the City Vienna' is a highlight, making it a worthwhile experience for most visitors.
Dinner
Jaz in the City Vienna offers a delightful dining experience within its stylish and creatively decorated premises. Guests rave about the sensational and tasty dishes served at the on-site restaurant "Rhythms," which also features live jazz music and remains open for dinner until 11 PM. The atmosphere is further enhanced with friendly staff and excellent service, although there are occasional lapses in attentiveness.
For those looking to unwind with a drink, the hotel boasts two fantastic bars. One is conveniently located near the check-in area, while the other is a stunning rooftop bar on the 7th floor, lauded for its great cocktails, delicious snacks and breathtaking views. This rooftop bar serves as a relaxing retreat and has quickly become a favorite among visitors, despite some criticisms about the limited food menu and high prices.
Breakfast at the hotel also receives high marks for its range and quality with both continental and full cooked options available. While there have been some mixed reviews about specific dishes such as the burger and salmon salad, the overarching sentiment is that the food quality is excellent. Local eateries nearby also provide diverse and satisfying alternatives.
Overall, Jaz in the City Vienna successfully merges stylish dining with a vibrant atmosphere, making it a noteworthy culinary destination in the city.
Rooms
'Jaz in the City Vienna' offers rooms that consistently receive high praise for their modern, stylish and comfortable designs. The rooms are described as spacious, clean and well-equipped with thoughtful amenities such as record players with vinyl records, Nespresso coffee makers and yoga mats. Many guests appreciate the unique and artistic decor that features a musical theme, adding a touch of character to their stay.
The beds are frequently mentioned for their exceptional comfort, contributing to the overall cozy and restful atmosphere of the rooms. Additionally, soundproofing is a common highlight, ensuring a quiet and peaceful environment despite the hotel's urban location. The views from certain rooms, especially those on higher floors, are noted to be particularly impressive, offering picturesque glimpses of Vienna.
Bathrooms are generally well-received with large and convenient showers being a common feature. However, the open bathroom layout and transparent doors could be a point of contention for some. Despite these occasional design quirks, the rooms are praised for their cleanliness and the functional layout that accommodates travelers’ needs well.
Overall, ‘Jaz in the City Vienna’ provides a harmonious blend of comfort and modern aesthetics, making it a popular choice for those looking to enjoy a stylish and well-appointed accommodation in the heart of Vienna.
Beds
Nestled in the heart of Vienna, Jaz in the City offers an exceptional lodging experience, especially when it comes to the comfort of its beds. The consensus among guests is overwhelmingly positive, highlighting the super comfortable mattresses and overall bed quality. Many describe the beds as very large and spacious, often king-size, providing a dream-like sleep experience that guarantees a good night’s rest. The beds are often complimented for their softness, cozy bedding and the abundance of comfortable pillows.
However, there are a few mentions of the beds being quite high, which might pose a challenge for some guests, particularly those with mobility issues. Additionally, a handful of guests found the beds either too soft or too hard, but these remarks are in the minority.
Overall, the beds at Jaz in the City Vienna are praised for being not only extraordinarily comfortable but also well-maintained and clean, contributing to the overall satisfaction of the stay. Whether traveling for business or leisure, guests can expect a restful and rejuvenating sleep in these superbly comfortable beds.
Cleanliness
The feedback on 'Jaz in the City Vienna' overwhelmingly highlights the hotel's exceptional cleanliness. Guests frequently describe the rooms as clean, modern and spacious. The hotel itself is often noted as being spotlessly clean with attention to meticulous maintenance and a fresh, appealing environment throughout. Cleanliness extends to all areas of the property, ensuring that both common spaces and private rooms are kept in immaculate condition. Many reviews mention the comfort and modernity of the rooms with clean and cozy beds being a common feature. Daily housekeeping maintains a high standard, although a few guests experienced occasional inconsistencies with item replacements and dust in certain areas. The overall sentiment reflects that the hotel's cleanliness significantly contributes to a pleasant and comfortable stay, complemented by friendly staff and inviting atmospheres.
Staff
The guest reviews for Jaz in the City Vienna overwhelmingly highlight the exceptional quality of the hotel's staff. Time and again, visitors have praised the team for their friendly and welcoming demeanor, consistently noting their politeness and professionalism. Whether it is the reception staff, who are often described as accommodating and efficient or the housekeeping and bar teams, who are similarly commended for their attentiveness and helpfulness, the sentiment remains the same: the staff excel in customer service.
Guests particularly appreciated the staff's readiness to assist with various needs, from navigating check-ins to providing local recommendations and handling special requests. Specific mentions point out that the staff always seem to be in a good mood, providing a positive and engaging atmosphere for everyone. Furthermore, the hotel's service has been described as super efficient and accommodating, ensuring that all guests feel well-cared for throughout their stay.
Additionally, reviews often highlight the multilingual capabilities of the staff, making communication easy for international travelers. Whether it’s the friendly reception team, the courteous cleaning crew or the engaging bar staff, every member appears committed to providing a memorable experience.
In summary, guests of Jaz in the City Vienna can expect an exceptional level of service characterized by friendliness, attentiveness and efficiency, making their stay both comfortable and enjoyable.
Wi-Fi
At Jaz in the City Vienna, the internet connectivity generally receives high praise from guests. The wifi is typically described as excellent, fast and efficient, often noted for its excellent broadband speeds. Guests appreciate the strong and reliable signal, especially in the rooms, which supports multiple uses such as streaming Netflix or Prime on the Smart TVs provided.
Guests frequently highlight the excellent value for money, the friendly staff and the convenient location near metro stations and not far from the city center. The ability to interact with reception through an iPad and receive timely responses adds an innovative touch to the service.
Despite the mostly positive feedback, there are a few drawbacks. Some guests encountered issues with the wifi requiring multiple logins, complex connection processes and a lack of security. In certain areas or due to room location, connectivity issues were noted, making it difficult to make calls or browse the internet. Additionally, some services incurred extra charges, which was less favorably received.
Overall, Jaz in the City Vienna succeeds in contributing to a comfortable stay with fast and reliable wifi and a touch of modern technology to enhance guest interaction.
Gym
Nestled in Vienna, 'Jaz in the City' boasts impressive fitness amenities that have delighted numerous guests. The gym, despite being small, is well-equipped with everything needed for a fulfilling workout. Available 24 hours a day, the fitness room includes modern equipment and even individual yoga mats, catering to various workout routines. Guests particularly appreciated the music playing throughout and the presence of a pilates mattress.
Complementing the gym, the sauna is accessible until midnight and provides a high-quality experience with bathrobes and slippers available upon request. The fitness and sauna facilities are free of charge and well-maintained, ensuring a pleasant fitness experience. Additional perks like trendy vinyl players and city e-bikes for rent enhance the overall appeal. Overall, the hotel’s commitment to providing exceptional gym and fitness amenities has left a positive imprint on its visitors.
Parking
Visitors to Jaz in the City Vienna frequently mention the expense associated with parking at the hotel. There is no on-site parking provided, so guests typically rely on the hotel-owned underground garage or nearby public parking options, both of which are significantly costly. Rates for parking at the hotel range from approximately €32 to €50 per night. While some guests appreciate the convenience and proximity of the garage, many note that the high fees are an unpleasant surprise. Finding parking around the hotel can also be quite challenging with street parking being very scarce. For those managing to secure a spot in the hotel's own garage, accessibility and ease are positives, but the price often overshadows these benefits. As a tip, it's suggested to explore relatively cheaper garages nearby, which, while still expensive, offer a modest reduction in parking costs.
4 Star
Jaz in the City Vienna has received high praise for its cleanliness with many guests noting the spotless rooms and overall pristine environment. The hotel's modern and stylish decor, complemented by an industrial meets retro design, creates a unique and visually appealing atmosphere. Many found the hotel to be a fantastic value for money with spacious and comfortable rooms that meet the expectations of a four-star property.
The friendliness and helpfulness of the staff stand out, enhancing the welcoming vibe of the hotel. The location is another strong point, making it an excellent base for exploring Vienna. Guests enjoyed the vibrant and quirky ambiance, particularly at the reception and rooftop bar, which offers stunning city views.
Breakfast received mixed reviews; while some found it excellent, others felt it did not live up to four-star standards. However, the quality of other facilities, such as the large showers and entertainment options in the lounge, were well appreciated.
The hotel’s jazz-themed decor and modern, futuristic feel offer a one-of-a-kind experience, particularly appealing to young travelers, couples and professionals. The consistent design and well-kept interiors leave a lasting impression, making many guests eager to return.
Despite a few criticisms regarding the breakfast, Jaz in the City Vienna is widely regarded as one of the best four-star hotels in the city center, often exceeding guest expectations and earning high recommendations for its overall experience.
Accessible
Jaz in the City Vienna generally receives positive feedback from guests regarding its accessibility features. Guests appreciated the barrier-free bathrooms equipped with electronic door opening, which allows for enhanced ease of access. The rooms and many areas within the hotel are described as accessible, featuring wide corridors and high ceilings, which add to the overall comfort of guests with disabilities.
The hotel offers excellent connectivity with city transportation, known for its full accessibility, making it easier for guests to get around Vienna. It is conveniently located near accessible public transport options and provides easy access from the street lift at Neubaugasse. Guests found the hotel's central location accessible, particularly from major streets like Marienhelfer, ensuring seamless movement in and out of the hotel.
On the downside, some guests noted that the electronic door mechanism was somewhat loud and operated with a delay, which could be slightly inconvenient. Additionally, there is no ramp at the front entrance and parking facilities are absent, which might pose challenges for those with significant mobility requirements or heavy luggage. The undulating path to the nearest subway station also presented difficulties for some, highlighting the necessity to contact the hotel in advance for more precise directions.
Despite these minor setbacks, the accessible handling within the room, the safe area and the provision of e-bikes—as a unique amenity—enhanced the overall experience for many visitors. While overwhelmingly accessible, it's advisable for potential guests with specific needs to reach out to the hotel beforehand to ensure their journey will be smooth and comfortable. Overall, Jaz in the City Vienna is highly recommended for its accessibility and thoughtful accommodations.
Honeymoon
Jaz in the City Vienna is frequently praised for its stylish, modern and comfortable environment, ideal for honeymoon trips. Guests appreciate the hotel's creative atmosphere and unique decor, which contribute to a special and romantic ambiance perfect for newlyweds. The rooftop bar stands out as a highlight, offering romantic views of Vienna that guests find particularly enchanting and memorable.
The staff at Jaz in the City are noted for their welcoming and attentive service, which adds to the overall relaxing and positive vibe of the hotel. Rooms are thoughtfully designed with love, enhancing the honeymoon experience. While there may not be explicit mentions of honeymoon-specific packages, the hotel's various romantic and stylish spaces, as well as its honeymoon touches, make it a beloved choice for couples celebrating their special occasion.
Romantic
Jaz in the City Vienna offers a blend of romance and modern flair, making it an ideal destination for couples. The hotel exudes a lovely and romantic atmosphere, perfect for a serene and intimate getaway. The chic and creative decor enhances this ambiance, providing a unique and stylish experience. Couples will find the rooftop bar especially delightful with stunning views of Vienna adding to the romantic charm of the spot. The rooms, equipped with cozy vinyl records and spacious showers, further contribute to a relaxing and atmospheric stay.
Guests frequently highlight the romantic potential of listening to Strauss on a gramophone while gazing at the city and personalized surprises for special occasions like wedding anniversaries make the stay even more memorable. Although the hotel is predominantly suited for couples looking for a romantic retreat, it lacks the privacy needed for other types of relationships or family visits. Perfect for a honeymoon or a romantic weekend, Jaz in the City Vienna offers an enchanting escape infused with modern luxury, making it a great choice for those seeking romance in the heart of Vienna.
Dog Friendly
Jaz in the City Vienna is highly regarded for its dog-friendly facilities and services. Guests have highlighted that bringing dogs to breakfast was no issue, making meal times convenient for pet owners. Pets, including cats, are welcomed at the hotel, though there are mixed reviews on this. The hotel provides amenities such as doggy beds, ensuring a comfortable stay for pets. Despite the positive atmosphere for dogs, some guests noted a mandatory pet fee of 20 euros per night, which was not always clearly communicated during the reservation process. Parking options were mentioned as not being affordable, adding a note of consideration for those traveling by car. Overall, the hotel is notably accommodating to dogs, making it a pleasant choice for pet owners looking to enjoy Vienna with their furry companions.
No, Jaz in the City Vienna doesn't have any pool.
No, a spa isn't available at Jaz in the City Vienna.
Yes, Jaz in the City Vienna welcomes dogs.
Yes, parking facilities are available at Jaz in the City Vienna.