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Summary of reviewsPension a und a is a highly recommended establishment celebrated for its exceptional location in the heart of Vienna. Situated near major attractions such as St. Stephen's Cathedral and Hofburg Palace, it allows guests to effortlessly explore the city's cultural and historical sites on foot. The central yet tranquil setting, combined with excellent metro connections, highlights its prime positioning for both tourists and business travelers.
The breakfast offering tends to receive mixed reviews; while it's praised for its simplicity and sufficiency, there are calls for greater variety. Guests enjoy features like fresh pastries and the convenience of room-delivered breakfast or self-service buffets. The dinner experience, served in the in-house restaurant, is generally positive with guests appreciating the tasty cuisine and good value for money, even though some minor improvements in service and culinary variety were suggested.
Rooms at Pension a und a are frequently applauded for their spaciousness, cleanliness and comfort. Many are modernized with ample natural light, well-equipped amenities and efficient daily cleaning services. Despite occasional comments about outdated furniture or minor cleanliness issues, the overall sentiment is that the rooms provide excellent value for money and a comfortable base for exploring Vienna.
Guests consistently praise the staff for their friendliness, attentiveness and professionalism. The team, especially at the front desk and breakfast service, is often highlighted for their courteous and helpful nature, contributing positively to the guest experience. Check-in and check-out processes run smoothly, which adds to the overall satisfaction.
Despite mixed reviews about the free WiFi service with some guests experiencing excellent connectivity and others facing issues, the staff’s helpfulness in addressing problems is a notable positive.
For nightlife enthusiasts, the location is ideal, offering easy access to vibrant evening activities, though some guests mentioned occasional noise disturbances. The beds are generally comfortable with many reviews praising the quality and spaciousness of the mattresses, though there are instances of variability in mattress firmness and quality.
The boutique ambiance of Pension a und a, housed in a historic Liberty-style building, adds a unique charm to the stay. Guests are captivated by its vintage charm, the artistic elevator and the atmospheric setting which enhance the overall historic elegance and appeal of the hotel.
In summary, Pension a und a combines unbeatable location, comfort, cleanliness and historic charm, making it a top choice for visitors wanting to immerse themselves in the essence of Vienna. Minor areas for improvement, particularly in breakfast variety and WiFi consistency, do not significantly detract from the overwhelmingly positive guest experiences. Show more
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Categories
Small Guest House
Located in a historic building, this pension offers a unique Viennese experience. The cozy rooms and central location make it a charming choice for those seeking an intimate and authentic stay.
Boutique-style Guest House
Guest House near Nightlife Spots
3-Star Guest House
Room Types
Double RoomThe rooms are equipped with a flat-screen TV, an electric kettle, free WiFi access, an air conditioning system, a laptop-size safe, and a bathroom with a shower or a bathtub.
No extra beds are available in this room type.
Small Double Room with Courtyard ViewThese smaller rooms are equipped with a flat-screen TV, an electric kettle, free WiFi access, an air conditioning system, a laptop-size safe, and a bathroom with a bathtub.
No extra beds are available in this room type.
Triple RoomThese spacious rooms are equipped with a flat-screen TV, an electric kettle, free WiFi access, an air conditioning system, a laptop-size safe, and a bathroom with a bathtub.
Deluxe ApartmentThe special features in this apartment include free Wi-Fi access, air conditioning, 2 flat-screen TVs, electric kettle, separate living and sleeping areas, large bathroom with tub and shower.
No extra beds are available in this room type.
Guest Reviews
8.3
Very Good
Location
Pension a und a boasts an exceptional and unbeatable location in the very heart of Vienna, making it an ideal spot for both tourists and business travelers. Nestled in the historic center, the property is just a stone's throw away from major attractions like St. Stephen's Cathedral, Stephansplatz and Hofburg Palace. Guests rave about its proximity to numerous museums, historic sites, restaurants and shops, which all lie within a short walking distance. The location allowed visitors to conveniently explore Vienna on foot without the need for public transportation. The surrounding area is both vibrant and picturesque, situated on quiet streets that ensure a tranquil stay despite being central. Additionally, the hotel is well-connected by metro stations, facilitating easy access to other parts of the city. The blend of its superb location, historical architecture and accessibility makes Pension a und a a top choice for anyone looking to immerse themselves in Vienna's rich cultural heritage. The remarkable convenience and central positioning are consistently highlighted as major advantages by guests.
Breakfast
Pension a und a offers a breakfast experience that receives a range of reactions from its guests. Many highlight the sufficiency and simplicity of the breakfast, describing it as basic yet adequate for their needs. Despite its simplicity, the breakfast often includes staples like coffee, milk, cereal, bread, butter, juices and an assortment of cold cuts. There are positive mentions of fresh pastries and a good selection of toppings.
Some guests appreciate having breakfast delivered to the room, finding it a unique and cozy experience. Others note the convenience of self-service from a small buffet in the lobby area, even highlighting special touches such as Prosecco on Sundays. The fresh bread rolls, croissants and warm pastries are frequently praised.
However, the breakfast sometimes falls short in variety with several guests pointing out the repetitive nature of the offerings and suggesting improvements like including more fruit and hot breakfast items. The limited space and the practice of eating breakfast in the room, while acceptable to some, are seen as drawbacks by others.
Overall, while the breakfast at Pension a und a is viewed as decent and sufficient by many, there is a consensus that a bit more variety and expansion of options could enhance the experience further.
Dinner
Pension a und a offers a satisfying dining experience with delightful dinners that feature delicious cuisine. The in-house restaurant is considered a great bonus, providing good value for money. However, some guests noted that while the service and food were commendable, certain aspects could use improvement. The breakfast options, though varied, were described as meager, consisting mainly of boiled eggs, tomatoes, cucumbers, butter, jams, bread, dry cereal and juices. An occasional unpleasant smell from the previous night's schnitzel was mentioned, but overall, the dinner at the hotel leaves a positive impression. Additionally, the location boasts plenty of good restaurants nearby, enhancing the overall dining options for guests.
Rooms
Pension a und a boasts an array of room types that have largely been praised for their spaciousness, cleanliness and comfort. Many guests reported their rooms to be sizable with roomy bathrooms and modern furnishings. The private suites and apartments garnered positive feedback for being well-equipped and spacious, often highlighted by large windows that let in ample natural light.
Although some rooms were described as basic, they met the essential needs for short stays and many featured amenities such as large wardrobes, mini-fridges, safes, tea kettles and ample seating. The recently renovated rooms stood out for their modern decor and tastefully furnished interiors, while the simplistic style still exuded a welcoming vibe. Guests appreciated the efficient daily cleaning service and the well-maintained facilities like the well-equipped bathrooms.
The hotel's central location in a historic building added to its charm and convenience, allowing easy access to city center attractions. Despite some minor issues like outdated furniture, occasional dust or less-than-stellar kitchen equipment in some suites, the overall consensus among guests was that the rooms offered good value for money. The comfortable beds, functional layouts and quiet ambiance contributed positively to the overall guest experience. Leveraging its prime location and expansive, well-kept rooms, Pension a und a provided a comfortable and convenient base for exploring Vienna.
Beds
Guests of Pension a und a have predominantly praised the comfort of the beds. Many reviews highlight the plush, comfortable mattresses that ensure a good night's sleep. Several guests have found the beds to be notably large with ample space for two people and some have appreciated the brand new or recently updated mattresses. Attentive staff also add to the positive experience.
However, not all experiences were universally positive. A number of guests found the beds too soft for their liking, leading to some discomfort. There were also mentions of older, saggy mattresses that detracted from the sleep quality. In some cases, guests reported broken slats and other issues with bed construction.
While the general sentiment points to mostly comfortable and relaxing beds, inconsistencies in mattress quality and firmness levels were raised by several reviews.
Cleanliness
Pension a und a receives consistent praise for its cleanliness from its guests. The rooms are frequently highlighted as very clean, tidy and well-maintained. Guests appreciate the ample space and large windows in many of the rooms, which add to the fresh and welcoming atmosphere. Daily cleaning service ensures that rooms are kept in top condition and attention to detail is often noted. Despite the building being older, efforts are made to clean floors and walls daily and common areas are maintained in a clean state.
However, some guests mentioned areas for improvement, such as occasional dust under the bed, dirty bathrooms and worn-out furniture. There were also instances of visible cobwebs, spiders and a few other cleanliness oversights. Some noted specific issues in bathrooms, such as limescale on showerheads and silverfish sightings.
Overall, while Pension a und a generally excels in providing clean, comfortable and well-equipped accommodations, a bit more attention to detail could elevate the guest experience even further.
Staff
At Pension a und a, guests consistently highlight the positive experiences they’ve had with the attentive and caring staff. Many guests noted the friendliness and helpfulness of the team with particular emphasis on their courteousness and readiness to assist with any questions or minor issues. The reception staff, as well as the managers and hosts, often received praise for their professionalism and ability to communicate effectively, even in different languages such as English and Russian.
Though some reviews surfaced describing occasional unfriendliness and a lack of warmth from certain staff members, these instances seemed to be in the minority. Most guests found interactions with the team to be pleasant and welcoming. Moreover, the ease of check-in and check-out processes contributed positively to the overall experience.
Despite a few critiques regarding limited reception hours and some issues with staff presence, the general consensus highlights a high level of dedication and attentiveness from the personnel, creating an accommodating environment for visitors. The outstanding service, particularly from the front desk and breakfast staff, left many guests with a positive impression of their stay.
Wi-Fi
When staying at Pension a und a, guests can expect a mixed experience with the WiFi services. While some guests reported that the WiFi was good and worked well throughout their stay, others faced issues such as slow speeds, instability and even non-existent connections. Some reviewers appreciated the individual room modems, a feature that seemed to improve their internet experience.
However, there were multiple mentions of inadequate WiFi with some describing it as terrible or poor and complaining of the connection constantly cutting off. There was also feedback about the WiFi password not being included in the room manual, adding to the inconvenience.
On the brighter side, the staff at Pension a und a were often praised for their helpfulness, especially those who could assist in Russian. The guesthouse also received good marks for communication and smooth processes, such as easy check-in and bag drop, early check-in requests and good information about the key system.
In summary, the WiFi service at Pension a und a can be hit-or-miss with experiences ranging from very good to problematic. The positive interactions with the staff and streamlined check-in process, however, seem to be consistent highlights for many guests.
Nightlife
Pension a und a is ideally located for those seeking to experience Vienna's vibrant nightlife, as it is situated right in the heart of the entertainment district. Guests can find various nightclubs and pubs nearby, adding to the convenience for night owls. However, this prime location comes with a trade-off, as some visitors have noted noise from pubs and nightlife that can persist late into the night and early morning. Despite this, there are periods of quieter surroundings with some areas being more peaceful and serene. For those who prioritize nightlife and entertainment, this hotel offers easy access to Vienna's lively scene, though it may be less suited for those seeking complete tranquility during their stay.
Boutique-Style
Nestled in a beautiful Liberty-style building from the late 1800s, Pension a und a offers a unique stay in an antique ambiance. The hotel, situated in close proximity to St. Stephen's Cathedral and numerous boutiques, exudes a boutique feel with its vintage charm. Guests have highlighted the spectacular entrance and the nostalgic hallways that add to the overall historic atmosphere of the place.
A standout feature is the beautiful Art Nouveau-style elevator, which even comes with a bench—a quirky addition that has been much appreciated for its antique vibe. The hotel’s cool, atmospheric setting is further enhanced by its historic structure, making it an appealing choice for those who enjoy staying in places with character and history.
The breakfast buffet, although described as nice and little, complements the intimate and charming feel of the boutique hotel experience. Overall, Pension a und a offers a memorable stay with its blend of historic elegance and vintage charm.
No, Pension a und a doesn't have any pool.
No, a spa isn't available at Pension a und a.
No, Pension a und a doesn't allow dogs.
No, parking facilities aren't available at Pension a und a.