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Summary of reviewsRuby Sofie Hotel Vienna enjoys overwhelming praise for its prime location, cleanliness and friendly staff. Nestled in a tranquil yet central area within walking distance of major landmarks, the hotel offers guests easy access to the city center, historic old town and key public transportation hubs, making airport transfers and city navigation convenient. The proximity to cultural and shopping districts, coupled with nearby restaurants and cafes, allows guests to fully immerse themselves in Vienna's vibrant atmosphere. Despite its bustling surroundings, the hotel maintains a peaceful environment, further enhanced by the on-site public parking garage, ideal for travelers driving in.
Breakfast at Ruby Sofie Hotel garners mixed reviews. Many guests find it delicious and diverse, featuring regional products, fresh fruit and a wide selection of breads, cheeses and meats. However, some feel the breakfast is overpriced, lacking hot food items and does not fully meet their expectations in terms of variety and value for a four-star hotel.
Rooms are described as stylish, chic and very clean with a modern design that many guests find appealing. Despite their impeccable cleanliness and cozy atmosphere, some guests note that the rooms can be compact, which might not suit those expecting more generous dimensions. The comfortable beds and satisfactory amenities make up for the space limitations, ensuring a pleasant stay. Minor issues with maintenance and noise disturbances have been reported but are not common.
Cleanliness is a standout feature with many reviews praising the hotel’s spotless condition and modern decor, contributing to an overall pleasant experience. While some minor areas for improvement are mentioned, the high standards of hygiene are consistently highlighted by guests.
The staff receives consistent commendation for their courteous and attentive nature, contributing significantly to the hotel's welcoming atmosphere. Guests frequently highlight the reception staff’s warm demeanor and the breakfast and bar staff’s efficiency.
The hotel's free Wi-Fi service is highly appreciated for its reliability and speed, contributing to a hassle-free stay. Additional amenities such as free coffee points on each floor further enhance the guest experience.
The parking facilities receive positive feedback for their convenience and affordability with an underground car park accessible directly from the hotel building. Although some guests found the parking access slightly confusing, the overall sentiment is overwhelmingly positive.
Lastly, the hotel's accessibility features are well-regarded, particularly its proximity to major transportation hubs, making it a convenient choice for all travelers, including those with disabilities. The ease of access to public transportation and large lobby spaces for maneuverability are particular highlights.
In summary, Ruby Sofie Hotel Vienna stands out for its prime location, cleanliness, friendly staff, comfortable beds, reliable Wi-Fi and convenient parking, making it a highly recommended option for both leisure and business travelers. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel with Parking
Accessible Hotel
4-Star Hotel
Room Types
Cosy RoomStylish, air-conditioned room with a 40" flat-screen TV, and a sound system. Further amenities are an open-plan bathroom with rain shower, a tablet computer, free WiFi and a safety deposit box.
Please note that some rooms do not have a wardrobe.
Please note further that the rooms do not provide twin beds, only double beds.
Wow RoomStylish and spacious, air-conditioned room with a 40" flat-screen TV, and a sound system. Further amenities are an open-plan bathroom with rain shower and hairdryer, a tablet computer, free WiFi and a safety deposit box.
Please note that the rooms do not provide twin beds, only double beds.
Loft RoomBig and stylish, air-conditioned room with a 40" flat-screen TV, and a sound system. Further amenities are an open-plan bathroom with rain shower and hairdryer, a tablet computer, free WiFi and a safety deposit box.
Please note that the rooms do not provide twin beds, only double beds.
Nest RoomThis double room has air conditioning and an open-plan bathroom.
Please note that the rooms do not provide twin beds, only double beds.
Lovely RoomThis double room features air conditioning and an open-plan bathroom.
Please note that the rooms do not provide twin beds, only double beds.
Guest Reviews
8.3
Very Good
Location
Ruby Sofie Hotel in Vienna consistently receives high praise for its prime location. Nestled in a tranquil yet central spot, the hotel lies within walking distance of major landmarks and attractions, offering easy access to the city center and the historic old town. Guests appreciate its proximity to Wien Mitte Central Station and various public transportation hubs, including the metro and the City Airport Train (CAT), making airport transfers and city navigation remarkably convenient.
Visitors also highlight the hotel's walking distance to the bustling cultural and shopping district, including the renowned Stephansplatz and the Hundertwasser House. Nearby restaurants, shops and cafes enhance the local ambiance, allowing guests to immerse themselves in Vienna’s vibrant street life.
The strategic location provides a perfect base for exploring the city on foot, making it ideal for tourists keen on sightseeing. Despite its bustling surroundings, the hotel maintains a quiet and peaceful environment, ensuring a restful stay. Additionally, the presence of a public parking garage on-site adds to its convenience, especially for guests driving in from different parts of Austria or beyond.
Overall, the Ruby Sofie Hotel offers a blend of accessibility, comfort and local charm that caters well to both leisure and business travelers. Whether one is attending events at the nearby Sophiensäle or exploring Vienna's rich cultural hotspots, the hotel's location forms a significant part of its appeal.
Breakfast
Guests at Ruby Sofie Hotel Vienna have shared mixed reviews about the breakfast experience. Many guests praised the breakfast for its excellence, noting that it was very delicious, diverse and high quality with a wide selection of both sweet and savory options. The offerings included regional products, fresh fruit, organic juices and various breads, cheeses and meats. The breakfast area was often described as nicely decorated and atmospheric, adding to the overall pleasant experience.
Despite the praise, some guests felt that the breakfast was excessively expensive with terms like overpriced and unnecessarily high frequently mentioned. The cost seemed to be a sticking point for many, considering the overall selection, which some found limited or basic. Others noted the absence of hot food items such as scrambled or fried eggs, which diminished the value for some visitors.
For vegetarians and those with health-conscious preferences, the breakfast did offer plenty of options, although the gluten-free alternatives were deemed lackluster by a few. Some reviews highlighted that while the breakfast was adequate and everything needed for a good start to the day was present, it sometimes failed to meet the expectations of a four-star hotel.
Overall, while the quality of the food generally received high marks, the price and selection variability left some guests seeking better value or more variety for the cost.
Rooms
Rooms at Ruby Sofie Hotel Vienna are frequently praised for their cleanliness with many guests attesting to their spotless condition and modern design. They are often described as stylish, chic and cozy, reflecting a contemporary aesthetic that many find appealing. Some rooms even come with unique or quirky design touches, adding to the hotel's charm.
Despite the aesthetic appeal, a number of reviews highlight the compact nature of many rooms. Terms such as "small," "tiny," and "cramped" frequently pop up, indicating space might be an issue for some guests, particularly those expecting more generous dimensions. However, several guests did mention that larger rooms are available and that these offer more comfort and space.
Functionality is another strong point. Rooms are described as well-equipped with comfortable beds and sufficient amenities for a short stay. However, issues like missing refrigerators, occasional maintenance problems (like sink plugs and shower doors) and some noise disturbances have been reported.
Overall, the rooms at Ruby Sofie Hotel Vienna are perfectly suited for short, stylish city breaks, offering a comfortable and clean environment, though they might not meet the spatial expectations of all travelers.
Beds
Ruby Sofie Hotel Vienna often receives praise for its beds. Guests frequently highlight the comfort of the beds, describing them with terms like comfortable, cozy and amazing. Noteworthy mentions include the high-quality mattresses and duvets, which contribute to a restful night’s sleep. The overall sentiment indicates that the beds are very comfortable with many guests emphasizing their satisfaction with the firmness and support provided by the mattresses. The modern furnishings also add to the appeal.
However, there are a few mixed reviews. Some guests found the mattresses and pillows less comfortable, describing them as hard or too high. Additionally, there were minor concerns about bed size and proximity to the door. Despite these points, the general consensus remains highly positive with numerous guests enjoying excellent sleep quality during their stay at the hotel.
Cleanliness
Ruby Sofie Hotel Vienna generally receives high praise for its cleanliness, frequently described as exceptional and spotless. Many guests emphasize the rooms as being very clean, spacious and well-kept with the hotel overall maintaining a high standard of hygiene. Visitors regularly note the clean and modern decor, appreciating the effort put into maintaining a tidy and organized environment. The staff’s regular cleaning has been positively highlighted, contributing to an overall pleasant experience.
However, some reviews mention areas for improvement, particularly with specific issues like uncleaned bathrooms, dirty corridors and occasional dust. Despite these minor complaints, the consensus remains that Ruby Sofie Hotel Vienna offers an exceptionally clean and centrally located space with cleanliness being one of its standout features according to guest feedback.
Staff
Ruby Sofie Hotel Vienna consistently garners praise for its friendly and helpful staff. Guests frequently highlight the team's courteous and attentive nature, noting that employees are always ready to assist with any inconvenience. The reception staff, in particular, receives accolades for their warm and welcoming demeanor, setting a positive tone right from check-in. Many visitors appreciate the staff’s willingness to help, their professionalism and efficient service.
Accommodating and polite, the staff members are also described as kind and courteous with mentions of their international diversity and well-trained backgrounds. Specific staff members, like Henrik and Julia, have been singled out for their exceptional assistance. The breakfast team and bar staff also earn high marks, contributing to an overall pleasant dining and social experience.
A few guests noted instances of unhelpful or unfriendly staff, but these are exceptions rather than the norm. Most feedback emphasizes the team’s friendly nature and consistent willingness to provide a pleasant stay. Overall, the hotel's staff plays a significant role in creating a welcoming and supportive environment for its guests.
Wi-Fi
The Wi-Fi at Ruby Sofie Hotel Vienna receives high marks from guests, who report reliable coverage throughout the hotel, including in the rooms. Guests appreciate the complimentary and fast Wi-Fi, often describing it as excellent and reliable. The hotel's free coffee points on each floor, along with in-room features like a speaker for a cozy atmosphere, add to the overall positive experience. No significant issues with the Wi-Fi were mentioned, contributing to a hassle-free stay enhanced by the helpful and friendly staff.
Parking
The Ruby Sofie Hotel Vienna offers convenient and affordable parking options which guests have highlighted as a strong point of their stay. Situated in the same building as the hotel, the underground car park is both easily accessible and economical, costing only 8 euros per day—remarkably affordable for Vienna. Guests appreciate the direct connection to the hotel, making parking quite hassle-free. The facility is described as ideal and great with many reviewers finding the cheap parking spaces particularly praiseworthy. However, some have noted that access to the parking garage can be confusing and the absence of parking in front of the hotel without penalty adds a minor inconvenience. Despite these few challenges, the overall sentiment towards parking at the Ruby Sofie Hotel is overwhelmingly positive, underscoring its convenience and value.
Accessible
The Ruby Sofie Hotel Vienna has been praised for its overall accessibility, making it a convenient choice for travelers, including those with disabilities. Guests have repeatedly highlighted the ease of access to public transportation with the U-Bhf. Landstraße station just a 7-minute walk away. The hotel's proximity to the Vienna-Mitte train station, CAT station and several S-bahn and subway lines means exploring the city is straightforward and stress-free. Additionally, large spaces in the hotel's lobby enhance accessibility for wheelchair users and those requiring more maneuverability.
The hotel provides rooms specifically designed for disabled guests, ensuring a comfortable stay. Guests also appreciated the presence of parking at a reasonable rate of €8, though some noted that access to the parking garage could be confusing and arrival by car might be challenging due to limited stopping and parking facilities.
Overall, Ruby Sofie Hotel Vienna stands out with its accessible features and convenient location, making it a favorable option for visitors seeking an uncomplicated and enjoyable stay in Vienna.
No, Ruby Sofie Hotel Vienna doesn't have any pool.
No, a spa isn't available at Ruby Sofie Hotel Vienna.
No, Ruby Sofie Hotel Vienna doesn't allow dogs.
Yes, parking facilities are available at Ruby Sofie Hotel Vienna.