The Ritz-Carlton, Vienna

Vienna , , Schubertring 5-7 (Show on Map)
9.0
Excellent


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Summary of reviewsThe Ritz-Carlton, Vienna is a luxurious 5-star hotel located in the heart of the city with a prime location close to main attractions, public transportation, shopping, art museums, theatre and restaurants. Guest reviews highlight the hotel's friendly and attentive staff, personalized service, comfortable and well-appointed rooms with high-end amenities and superb cleanliness in both living spaces and bathrooms. While breakfast opinions vary, guests appreciate the organic options and exceptional hospitality from the breakfast staff. The spa area includes a beautiful 20-meter pool and the wellbeing area leaves guests feeling pampered and refreshed. The gemütliche Betten promise a good night's sleep on comfortable beds and the hotel's high-quality standards reflect luxury and prestige, making it one of the best hotels in Vienna.
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Hotel with EV Charging Stations

Luxury Hotel

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

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Romantic Hotel

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Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


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Accessible Hotel

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5-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
Premium Deluxe Room Luxurious and very spacious room with a minibar and a flat-screen satellite TV. This room offers views of the city or the courtyard.

Premium Executive Room with Club Lounge Access Luxurious and very spacious room with a minibar and a flat-screen satellite TV with access to the Club Lounge. The room offers access to the Ritz-Carlton Club Lounge where guests can enjoy views of Vienna and take advantage of 5 food and beverage stations, complimentary alcoholic and non-alcoholic beverages and WiFi. Please note that children/adults sleeping in existing beds/extra beds are charged separately for the breakfast and the club lounge access. Please note that Club Lounge access is included for two guests.

Junior Suite The junior suite comes with a minibar and a flat-screen satellite TV. A home away from home with a luxurious spacious room design and a small seating area. The Suite offers views of the city or the courtyard.

Premium Suite with Club Lounge Access Luxurious suite with a separated living and sleeping area and The Ritz-Carlton Club Lounge access. The suite comes with a big closet, minibar and a flat-screen satellite TV. This suite offers views of the city as well as access to the Ritz-Carlton Club Lounge where guests can take advantage of food and beverage offerings, complimentary alcoholic and non-alcoholic beverages and WiFi. Please note that Club Lounge access is included for two guests.

Premium Executive Suite with Club Lounge Access Luxurious suite with a separated living room and sleeping room with real Viennese Flair. The suite comes with a minibar and a flat-screen satellite TV. The room offers access to the Ritz-Carlton Club Lounge where guests can enjoy views of Vienna and take advantage of 5 food and beverage stations, complimentary alcoholic and non-alcoholic beverages and WiFi. Please note that children/adults sleeping in existing beds/extra beds are charged separately for the breakfast and the club lounge access.

Deluxe Room Luxurious room with a minibar and a flat-screen satellite TV. This room is the largest standard room in Vienna and offers views of the city or the courtyard.

Premium Room with Balcony This Pastamara – Bar con Cucina themed double room offers you a taste of Sicily and a balcony overlooking the city.

Duplex Suite This suite on two floors has a large seating area, separated sleeping area and high ceilings. Please note that a third guest sleeping in an extra beds is charged separately.

Presidential Suite with City View and Club Lounge Access Guests will have a special experience as this suite provides a fireplace. This spacious suite includes a kitchen, a seating area, 1 separate bedroom and 1 bathroom with a bath and a shower. In the kitchen, guests will find a refrigerator, kitchenware and a microwave. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

Family Junior Suite This family suite features a family-friendly space and amenities just for kids. Overlooking the courtyard, it provides a quiet setting with a large seating area featuring a sofa bed and room for an extra bed and crib. Connecting suites are available for those requiring additional space.

Premium Deluxe Twin Room Very spacious twin room with a minibar and a flat-screen satellite TV. This room offers views of the city or the courtyard and is one of the quietest rooms.

Deluxe Twin Room This twin room is the largest standard room in Vienna with a minibar and a flat-screen satellite TV. This room offers views of the city or the courtyard.

The Ritz-Carlton Suite, Club lounge access, City view The well-fitted kitchen features a refrigerator, kitchenware, a microwave and a tea and coffee maker. The spacious double room provides air conditioning, soundproof walls, a balcony with city views as well as a private bathroom featuring a bath. The unit offers 2 beds.

2-Bedroom Premium Executive Room with Club lounge access The 2-bedroom suite connected through a private entrance foyer comes with expansive living quarters with real Viennese flair, a minibar and a flat-screen satellite TV. The room offers access to the Club Lounge where guests can enjoy views of Vienna and take advantage of food and beverage offerings, complimentary alcoholic and non-alcoholic beverages and WiFi.

One-Bedroom Signature King Suite This spacious suite consists of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, executive lounge access as well as a quiet street view. The unit offers 1 bed.

Guest Reviews
9.0
Excellent
Location
The Ritz-Carlton, Vienna boasts a great location in the Innerstad with many of the main attractions just a short 10-15 minute walk away. Guests raved about the convenience of the location with everything within walking distance. The hotel is also conveniently located near public transportation. Guests found the staff to be kind and attentive, making their stay even more pleasant. Many guests noted that the hotel's location was great for exploring Vienna with easy access to shopping, art museums, theatre and restaurants. Overall, guests were extremely pleased with the hotel's prime location in the heart of Vienna.

Breakfast
Guests have varying opinions on the breakfast at The Ritz-Carlton, Vienna with some finding it exceptional and one of the best they've had, while others found it disappointing and not worth the price. The breakfast is served either through an extensive buffet or an a la carte menu. Fresh juices and exceptional hospitality from the breakfast staff were noted by some, but the small breakfast place was criticized by others. Some appreciated organic breakfast options while others found the breakfast menu to be limited and repetitious. There were additional charges for some breakfast items. Overall, while some had a spectacular breakfast experience, others felt it could be more varied and included in the room rate.

Rooms
The rooms at The Ritz-Carlton, Vienna are a mixed bag according to guest reviews. While many guests praised the lovely comfy beds and nice, clean rooms, some found their rooms to be outdated and not worth the price. Nonetheless, the majority of guests enjoyed the spacious and well-appointed rooms with many noting large, clean bathrooms with great showers and baths. Some guests highlighted luxurious and well-appointed junior suites, while others noted inconvenient features like high metal walled balconies and zero views. Despite these criticisms, guests generally appreciated the generous amenities provided and the prime location of the hotel. While some guests found noise to be an issue, others enjoyed the extremely comfortable beds and quiet atmosphere. Overall, The Ritz-Carlton, Vienna provides chic, spacious rooms with high-end amenities and prime location, although there are some inconsistencies in terms of views and noise levels.

Beds
Guests at The Ritz-Carlton in Vienna can expect a good night's sleep on the lovely, comfy and extremely comfortable beds. The pillows may be a little too hard for some guests, however, the overall comfort is rated highly by those who have stayed here. The beds are big and comfortable with some guests noting they were made of two single beds joined together. The bedding is superb with guests raving about the quality of the beds and linens. Even non-German speaking guests can appreciate the quality of sleep with comments such as “Hyvä sänky” and “Superbe Literie”. The bathrooms are also noted for their comfort and style. For those looking for a cozy night in, the gemütliche Betten will provide the perfect atmosphere. All in all, a stay at The Ritz-Carlton in Vienna promises a good night's sleep on comfortable beds.

Cleanliness
Guests visiting The Ritz-Carlton, Vienna can expect to be pleased with the levels of cleanliness throughout the hotel. The rooms are clean and the bathrooms are maintained excellently. Many guests have praised the superb bathroom facilities which are very clean, along with the pleasant and clean living spaces. Others have commented on the gründlicher und diskreter Zimmerservice, which refers to the thorough and discreet room service offered by the hotel. However, a small number of guests have noted that some areas are in need of maintenance, such as the old and dusty carpets and the loose bathroom faucets. Nonetheless, overall, guests appreciate the efforts made by the staff to ensure that everything is very clean and are pleased with the levels of Sauberkeit.

Staff
Guest reviews of The Ritz-Carlton, Vienna consistently praise the hotel's staff for their highly personalised and attentive service. Whether it's at the bar, restaurant or reception, guests found the staff to be friendly, helpful and willing to go above and beyond to ensure their satisfaction. The concierge and bellman, in particular, stood out for their excellence. The hotel's personnel are described as motivated, attentive and competent, always striving to meet guests' needs and provide exceptional service. While a few guests remarked that some staff members could be more courteous, most found the staff to be professional, well-trained and dedicated to making their stay as comfortable as possible. Overall, the staff at The Ritz-Carlton, Vienna is a highlight of the hotel with many guests praising their friendliness, warmth and helpfulness.

Spa
The Ritz-Carlton, Vienna offers an impressive spa space, featuring a beautiful 20-meter pool and separate sauna area, allowing guests to relax in complete luxury. Some guests, unfortunately, were disappointed as they were unable to book treatments in the fabulous spa area. However, others reported that the general spa ambiance was exceptional and that the location added to the overall charm. The gender-separated spa boasted a top-quality wellness area that left guests feeling pampered and refreshed. Despite some criticism about the spa area, many loved the serene and picturesque location, providing a perfect getaway for relaxation.

5 Star
The Ritz-Carlton in Vienna is undoubtedly one of the best hotels in the city, offering exceptional and superb services that reflect the standards of a real 5-star hotel. The hotel boasts outstanding facilities on another level, including a fantastic spa. Guests have reported their amazing experiences and excellent stays with the help of outstanding staff. However, some guests noted that the hotel needs to be renovated to remain competitive with other 5-star hotels. Despite this, The Ritz-Carlton Vienna is a perfect example of modern hospitality and luxury.

Luxury
Travelers staying at The Ritz-Carlton, Vienna can expect a truly luxurious experience. The hotel's impeccable service and high-quality amenities do not disappoint. Located in a peaceful area close to various attractions, this elegant Vienna hotel offers a unique stay in every way possible. The staff are the true stars, providing exceptional service on another level. The hotel reflects 5-star standards and is worthy of its rating. The hotel is perfect for travelers seeking luxury and prestige with no touch of luxury overlooked, making it one of the best hotels in Vienna.


Yes, The Ritz-Carlton, Vienna has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at The Ritz-Carlton, Vienna.

Yes, The Ritz-Carlton, Vienna welcomes dogs.

Yes, parking facilities are available at The Ritz-Carlton, Vienna.

Yes, The Ritz-Carlton, Vienna has a gym.

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