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Summary of reviewsVienna Residence, City Hall - Parliament is highly praised for its exceptional central location, making it remarkably convenient for guests to explore the heart of Vienna. Positioned near City Hall and the Parliament, the apartment allows easy access to numerous key attractions, public transportation and essential amenities such as supermarkets, cafes and restaurants. Visitors particularly appreciate the proximity to famous landmarks like the Parliament, St. Stephen's Cathedral and Hofburg Palace, as well as the vibrant Christmas markets during the holiday season. Despite being in a bustling area, the apartments provide a quiet and tranquil retreat after a day's sightseeing with the surrounding neighborhood adding character and appeal.
The rooms at Vienna Residence receive high acclaim for their spaciousness, comfort and modern amenities. Guests note the cleanliness, recent renovations and stylish furnishings, including well-equipped kitchens and modern appliances which cater well to both short and long stays. The penthouse and top-floor apartments, featuring lovely views and cozy terraces, offer a touch of luxury. Practical touches, such as ample storage and comfortable beds, further enhance the guest experience.
Cleanliness is generally regarded positively with many highlighting the neat, modern and spacious condition of the apartments. However, there are isolated complaints about dust in less visible areas and occasional issues with housekeeping consistency. Common areas, in particular, sometimes lack thorough cleaning.
Guest reviews of the hotel staff present a mixed picture. While many found the staff friendly, responsive and professional, there are notable instances of communication issues and unresponsiveness, particularly via phone and email. Some guests faced challenges in receiving timely assistance, impacting their overall experience.
Wi-Fi services at the Vienna Residence are also inconsistent. While some guests commend the Wi-Fi quality, others report frequent connectivity problems, broken connections and lack of clear instructions for access, leading to a mixed experience with the hotel's internet service.
The parking situation receives positive remarks for its convenience, given the nearby underground parking facilities priced reasonably. However, the absence of dedicated hotel parking and insufficient information about parking options create occasional confusion among guests.
Opinions on the beds vary with many guests enjoying the comfort and spaciousness of the beds, featuring cozy duvets and fluffy blankets. Nonetheless, some report issues with hard or uncomfortable mattresses and insufficient quality of bedding provisions, leading to an inconsistent sleep experience.
Guests appreciate the dog-friendly nature of the accommodation, praising the convenient balconies and proximity to dog walking areas. Services like dog boarding contribute to a pet-friendly experience, although some find the additional fees for pets excessive.
Overall, Vienna Residence, City Hall - Parliament stands out for its modern, comfortable and well-located apartments, making it an excellent choice for travelers seeking convenience and a touch of elegance in Vienna. Show more
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Aparthotel with EV Charging Stations
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Aparthotel Taking Steps Towards Sustainability
Dog Friendly Aparthotel
Aparthotel with Parking
EV charging stations
Small Aparthotel
4-Star Aparthotel
Room Types
Apartment with TerraceThis apartment has air conditioning.
Please be aware that there will be some noise disturbances and restricted public transport services due to works on a new underground station in front of the building.
Deluxe ApartmentBoasting a private entrance, this air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. The well-fitted kitchen has a stovetop, a refrigerator, kitchenware and a microwave. The apartment features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Deluxe ApartmentBoasting a private entrance, this air-conditioned apartment features 2 living rooms, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Guests can make meals in the kitchen that has a stovetop, a refrigerator, kitchenware and a microwave. Featuring a balcony with city views, this apartment also features soundproof walls and a flat-screen TV with cable channels. The unit has 2 beds.
Studio ApartmentFeaturing a private entrance, this air-conditioned apartment is comprised of a kitchen, 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The apartment offers soundproof walls, a tea and coffee maker, a seating area, a flat-screen TV with cable channels, as well as city views. The unit offers 2 beds.
Studio ApartmentFeaturing a private entrance, this air-conditioned apartment is comprised of a kitchen, 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and a microwave. Boasting a balcony with city views, this apartment also offers soundproof walls and a flat-screen TV with cable channels. The unit offers 2 beds.
Superior ApartmentBoasting a private entrance, this air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features a washing machine, soundproof walls, a tea and coffee maker, a flat-screen TV with cable channels, as well as city views. The unit has 2 beds.
Deluxe ApartmentBoasting a private entrance, this air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. The fully equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features a washing machine, soundproof walls, a tea and coffee maker, a flat-screen TV with cable channels, as well as city views. The unit has 2 beds.
Duplex ApartmentBoasting a private entrance, this air-conditioned apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment offers a washing machine, soundproof walls, a tea and coffee maker, a flat-screen TV with cable channels, as well as city views. The unit has 1 bed.
Deluxe ApartmentBoasting a private entrance, this air-conditioned apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment offers a flat-screen TV with cable channels, a washing machine, soundproof walls, a tea and coffee maker as well as city views. The unit has 1 bed.
Superior ApartmentThis spacious apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with cable channels, a washing machine, a private entrance, soundproof walls as well as city views. The unit offers 1 bed.
Superior ApartmentBoasting a private entrance, this air-conditioned apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features a flat-screen TV with cable channels, a washing machine, soundproof walls, a tea and coffee maker as well as city views. The unit has 1 bed.
Penthouse ApartmentFeaturing a private entrance, this air-conditioned apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a terrace with city views, this apartment also offers a washing machine and a flat-screen TV with cable channels. The unit offers 2 beds.
Penthouse ApartmentThis spacious apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV with cable channels, a washing machine, a private entrance, soundproof walls as well as city views. The unit offers 2 beds.
Guest Reviews
8.1
Very Good
Location
Vienna Residence near City Hall and the Parliament boasts an exceptional central location that guests find incredibly convenient for exploring the city. The apartment is strategically situated in the heart of Vienna, making it easy to access numerous attractions, public transportation and essential amenities such as supermarkets, cafes and restaurants. With many famous landmarks like the Parliament, St. Stephen's Cathedral and Hofburg Palace just a stone's throw away, visitors appreciate the property's proximity to key sights and the vibrant Christmas markets, especially during the holiday season.
The convenience is further accentuated by the availability of public transportation options right at the doorstep, including tram and metro stations, which provide smooth and quick connections to different parts of the city. Despite being in such a bustling area, the apartment remains quiet and offers a tranquil retreat after a day of sightseeing.
Guests also mention that the surrounding neighborhood is pleasant and filled with character, adding to the overall appeal of the location. Whether walking or utilizing public transit, everything is accessible, making it an ideal choice for a city trip.
Rooms
The rooms at Vienna Residence, City Hall - Parliament receive high praise for their exceptional comfort, spaciousness and modern amenities. Guests frequently mention the apartments' ample size, which easily accommodates families and couples alike. The rooms are described as clean, recently renovated and well-furnished with modern appliances, including washers, dryers and fully-equipped kitchens, which are perfect for both short and long stays.
The stylish interior design and high ceilings add to the overall appeal, creating a bright and airy environment. The penthouse and top-floor apartments, in particular, provide lovely views and cozy terraces, enhancing the experience for those looking for a bit of luxury.
Many reviews highlight the functionality of the space with plenty of storage areas and thoughtful touches that make the stay both practical and pleasant. Guests appreciate the comfortable beds, spacious bathrooms and the quality of room furnishings.
The location of the residence is another strong point, being conveniently close to major attractions like Rathausplatz and various museums, as well as nearby restaurants, shops and bars. Despite some minor inconveniences like noisy streets or construction sites nearby, the overall sentiment is that the apartments offer a quiet and restful retreat within a bustling city.
In summary, the Vienna Residence, City Hall - Parliament stands out for its modern, clean and comfortably furnished apartments, making it an excellent choice for travelers seeking both convenience and a touch of elegance in Vienna.
Beds
Guests of the Vienna Residence, City Hall - Parliament, have mixed opinions about the beds at the hotel. While many reviews highlight the beds as very comfortable, spacious and equipped with cozy duvets and fluffy blankets, others report significant issues. Some guests found the bedding to be of poor quality with hard or uncomfortable mattresses and pillows that were either too flat or unsatisfactory. Instances of stained mattresses and inadequate provisions for additional bedding were also noted.
The accommodation offers spacious rooms with large, luxurious beds which many guests enjoyed, but there were comments about sofa beds being uncomfortable and not suited for groups larger than the space can reasonably accommodate. The mattresses, for some, were reportedly firm and good quality, but others found them in dire need of replacement, describing certain rooms as unfit for use.
Overall, while the beds received praise for comfort from several guests, the inconsistencies in mattress quality and bedding provisions were notable concerns for others. These factors contributed to a varied sleep experience among visitors.
Cleanliness
The Vienna Residence, City Hall - Parliament garners mixed feedback regarding its cleanliness. Many reviews highlight the hotel's strengths, describing the apartments as very clean, neat, modern and spacious. Guests appreciated the well-equipped kitchens, tastefully decorated rooms and a welcoming environment. The location is frequently praised for its convenience and proximity to key landmarks.
However, some guests encountered issues, including dust and dirt in less visible areas, such as under sofas and beds. There were isolated reports of mold in the shower and worn-out or cracked bathroom tiles. Common areas, such as hallways and entryways, often lacked thorough cleaning with some areas appearing neglected for months. Occasionally, construction noise and poor housekeeping services were noted, affecting the overall guest experience.
Overall, while the cleanliness and comfort of individual apartments received positive remarks, the upkeep of communal spaces and consistency in housekeeping services presented notable challenges for sustaining high standards throughout the property.
Staff
At Vienna Residence, City Hall - Parliament, guest reviews reveal a mixed experience with the hotel staff. On the positive side, some guests found the staff to be friendly, responsive and attentive. Many noted that the staff was courteous and quick to answer emails with efficient communication during the check-in process. A few guests appreciated the immediate assistance they received over the phone and others mentioned individual staff members who were particularly kind and helpful.
However, a significant number of reviews highlighted issues with communication and responsiveness. Many guests reported difficulties in contacting the staff via phone or email with some noting that their messages and calls went unanswered, even on emergency lines. There were also complaints about a lack of support for specific needs, such as late check-outs and baggage storage. Other criticisms included unprofessional communication, poor customer service and unresponsiveness from management. These inconsistencies in staff performance suggest that while some guests had positive interactions, others faced significant challenges in receiving assistance and communication from the hotel staff.
Wi-Fi
Guest reviews of the Vienna Residence, City Hall - Parliament reveal a mix of experiences regarding the hotel's Wi-Fi services. While some guests praised the Wi-Fi as very good, many encountered issues. Complaints range from no Wi-Fi availability and broken connections to limited internet access and network outages. Some guests noted a lack of clear instructions for accessing Wi-Fi and poor customer support for resolving internet issues. Overall, while there are positive remarks, Wi-Fi reliability seems inconsistent with several guests experiencing significant challenges during their stay.
Parking
Vienna Residence, City Hall - Parliament offers convenient parking options in close proximity to the hotel. There is an underground parking lot just across the street, making it easy for guests with cars to find a spot. For those staying multiple days, parking is priced reasonably at around €17 per day. The apartment's location also places it near several other parking garages, ensuring ample vehicular space for visitors. Despite the positive aspects, some guests noted the absence of dedicated hotel parking and the lack of information about parking upon arrival, which sometimes led to confusion. Additionally, there were a few comments about the steep pricing for extended stays and limited options for loading and unloading luggage. Overall, the ease of access to nearby underground parking compensates for the absence of on-site parking facilities.
Luxury
At Vienna Residence, City Hall - Parliament, guests can expect a stay defined by elegance and luxury. The accommodation is praised for its modern, clean and inviting atmosphere. The elegant structure and stylish decoration, often noted for their art nouveau style, enhance the luxurious experience. Each room is beautifully appointed, ensuring that the ambiance matches the friendly service provided. The combination of contemporary amenities and tasteful decor makes every stay at this luxurious apartment a remarkable and splendid experience.
Dog Friendly
The Vienna Residence, City Hall - Parliament is praised for its dog-friendly facilities and prime location in a pet-friendly neighborhood. Guests appreciated the convenience of having a balcony, which served both their needs and those of their pets. The proximity to dog walking areas adds to the appeal, making the surroundings suitable for pets. Services like dog boarding and the overall pet acceptance further enhance the pet-friendly experience. However, some guests found the daily fee for bringing a dog, claimed to be for extra cleaning, to be excessive. Despite this, the cleanliness standards of the hotel justifies the commitment to maintaining a high level of hygiene.
No, Vienna Residence, City Hall - Parliament doesn't have any pool.
No, a spa isn't available at Vienna Residence, City Hall - Parliament.
Yes, Vienna Residence, City Hall - Parliament welcomes dogs.
Yes, parking facilities are available at Vienna Residence, City Hall - Parliament.
No, Vienna Residence, City Hall - Parliament doesn't have a gym.