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Summary of reviews'Easybook-in' presents a mixed experience for its visitors, with some notable highlights amidst significant challenges. The property's prime location stands out as a major advantage, offering easy access to Vienna's vibrant city center and attractions like Schönbrunn Palace. Convenient transport links and a variety of dining options add to its appeal, making it a suitable choice for leisure and business travelers who prioritize accessibility.
While the location is favorable, the accommodation struggles with substantial cleanliness and maintenance issues. Reports consistently describe rooms as dirty with unpleasant odors and significant discrepancies between online descriptions and actual conditions. Amenities such as television and bathroom facilities are often lacking, and noise disturbances are common due to insufficient sound insulation.
The staff, despite some language barriers, often earns praise for their friendliness and willingness to assist guests, contributing positively to the overall atmosphere. However, inconsistencies in service and communication remain areas for improvement.
Wi-Fi service is appreciated when functional, but technical difficulties and communication gaps can detract from the experience. Similarly, beds often receive criticism for their poor condition and hygiene concerns, overshadowing moments of comfort.
In summary, while 'easybook-in' benefits from its strategic location and commendable staff efforts, it faces significant challenges in cleanliness, maintenance, and consistency of services, highlighting the necessity for improvements to enhance guest satisfaction. Show more
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Hotel with Free Wi-Fi
Small Hotel
Room Types
Budget Double RoomGuests will have a special experience as this double room offers a fireplace. The double room's kitchen is available for cooking and storing food. The double room features a tea and coffee maker, parquet floors, as well as a private bathroom boasting a shower and a bidet. The unit has 1 bed.
Budget Triple RoomThis triple room provides a fireplace. The triple room's kitchen is available for cooking and storing food. The triple room offers a tea and coffee maker, parquet floors and heating. The unit offers 2 beds.
Standard Single Room with Shared BathroomThis single room provides a fireplace. Providing a tea and coffee maker, parquet floors and heating, this single room includes a shared bathroom. The unit offers 1 bed.
Standard Double Room with Shared BathroomGuests will have a special experience as this double room offers a fireplace. Offering a tea and coffee maker, parquet floors and heating, this double room includes a shared bathroom. The unit offers 1 bed.
Triple Room with Shared BathroomThis triple room provides a fireplace. This triple room features a shared bathroom, parquet floors and heating. The unit offers 2 beds.
Guest Reviews
Location
Nestled in a strategically convenient spot, 'easybook-in' offers a prime location for both leisure and business travelers, situated not far from the vibrant center of Vienna. Its proximity to key attractions and transport links, such as the nearby subway and S-Bahn stations, makes it an ideal base for exploring the city. The surrounding area boasts a variety of dining options, including Arabic and Turkish restaurants offering halal food, as well as grocery stores for everyday needs. Those seeking cultural experiences will appreciate being very close to the Schönbrunn Palace, a highlight for any Vienna itinerary.
Despite some mixed reviews about the neighborhood's ambiance, many guests find the location favorable for its accessibility to public transport and significant landmarks. The quiet side streets offer travelers a peaceful retreat after a day of sightseeing. The presence of shops and convenience stores further enhances the practicality of staying in this area, making it a comfortable choice for budget-conscious visitors who prioritize location and accessibility in their travel plans.
Rooms
The reviews for the rooms at Easybook-in paint a rather bleak picture. While a few guests noted manageable room sizes, cleanliness is a major concern across the board. Many reviews highlight conditions that fall significantly short of expectations, with rooms frequently described as dirty, with unpleasant smells, particularly of cigarette smoke. Misrepresentation seems to be a recurring issue, with rooms often not matching the images or descriptions provided online, leading to a general sense of dissatisfaction among guests. Basic amenities such as TVs and bathrooms seem to be lacking in several instances, and guests noted issues with security, as rooms often cannot be locked. Noise complaints are common, with insufficient sound insulation leading to disturbances from other travelers. Maintenance and cleanliness issues abound, with reports of broken furniture, stained bedding, and unclean bathrooms adding to the overall disappointing experience at this accommodation.
Beds
Upon entering 'easybook-in', guests have found the bed situation to be less than ideal, although there are a few redeeming aspects. While some visitors encountered comfortable beds amidst their stay, many were greeted with issues ranging from worn-out constructions, sagging, and creaking to serious concerns about cleanliness and hygiene. Strikingly, several reviews note beds that felt like they might collapse, with mattresses that were either uncomfortable or in dire need of replacement, occasionally falling apart to a point that slats required realignment during the night.
The state of the bed linens was another significant point of contention, with reports of stains, unpleasant odors, and an appearance suggesting they hadn't been freshly cleaned. Guests often felt the need to procure their own bedding to ensure a clean sleeping environment. These conditions have overshadowed any potential comfort, leading to an overall consensus that the sleeping arrangements were unsatisfactory for many. Despite the few notes of comfort, the consistency of the negative experiences suggests that 'easybook-in' may need to prioritize upgrades and maintenance for a better guest experience.
Cleanliness
Easybook-in presents a vivid exploration of contrasting guest experiences primarily highlighting significant shortcomings in cleanliness and hygiene. While some acknowledge a clean and favorable location, the overwhelming consensus reveals a troubling pattern of neglect. The spotlight shines on consistently filthy conditions across the premises, including rooms, bathrooms, and common areas. Guests find themselves grappling with dirty floors, stained bed linens, sticky walls, and pervasive mold. Bathrooms often lack essential supplies like toilet paper and soap, contributing to an unsettling environment heightened by odors of cigarettes, humidity, and dust. Reports of insect infestations and disturbing noise levels from corridors further detract from the stay. Instances occur of discrepancies in payment and additional charges, exacerbating frustration. Overall, Easybook-in struggles to meet basic cleanliness standards, leaving guests urging caution for future travelers.
Staff
The staff at "easybook-in" receive mixed reviews from guests, though there are notable instances of friendliness and helpfulness. Many guests commend the hospitality and kindness of specific staff members, often highlighting their efforts to accommodate and assist. Despite language barriers, particularly with German and English speakers, some staff members go out of their way to communicate using other methods, such as Google Translate, showcasing a willingness to help.
However, the general service level is inconsistent, with several guests experiencing poor communication, unprofessional behavior, and a lack of check-in information. Instances of staff reportedly being rude or inattentive, and encountering language limitations, are recurrent issues. On the positive side, the staff is generally described as pleasant and nice, and their approachability contributes to a warm atmosphere when things run smoothly.
Overall, while the personable nature of certain team members earns praise, the hotel's operational challenges and communication gaps indicate room for improvement in providing a consistently high level of service.
Wi-Fi
Visitors to Easybook-In have experienced varied performance with the hotel's Wi-Fi service. While some guests have found the access to be very good, others have encountered difficulties, such as trouble finding or using the Wi-Fi password and QR codes. Instances where the Wi-Fi did not work or was slow and unreliable were noted, with some guests resorting to using personal connections instead. Additionally, challenges in communication about the Wi-Fi service have been reported, especially when language barriers exist. Despite these inconsistencies, the provision of a complimentary Wi-Fi service is appreciated by guests when it functions properly.
No, easybook-in doesn't have any pool.
No, a spa isn't available at easybook-in.
No, easybook-in doesn't allow dogs.
No, parking facilities aren't available at easybook-in.