Eastin Hotel Vientiane

Vientiane 17.96741700, 102.58538200 , Unit11, Khaemkong Road, Oumoung Village, Vientiane, 0100, Sikhottabong District, Laos (Show on Map)
8.9
Excellent


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Summary of reviewsEastin Hotel Vientiane provides a memorable and high-quality experience for guests, blending modern comfort with a serene riverside setting. Situated along the tranquil banks of the Mekong River, the hotel offers breathtaking views and a peaceful atmosphere, slightly removed from Vientiane's bustling city center. This location is appealing for those seeking tranquility, yet remains highly accessible with a complimentary shuttle service and available local transportation options like tuk-tuks.

The hotel's breakfast receives outstanding praise for its quality and diverse options, catering to various tastes with both Western and Eastern cuisine. Fresh ingredients and made-to-order selections add to the delightful morning experience, complemented by the efficiency and friendliness of the staff.

Rooms at Eastin Hotel Vientiane are well-regarded for their spaciousness, cleanliness, and comfort, many offering stunning views of the Mekong River. The modern design and cozy beds contribute to a restful night's sleep, with the hotel's quiet ambiance allowing for relaxation. Guests consistently commend the excellent service provided by the attentive and professional staff, enhancing the overall stay.

Cleanliness is a standout feature, with guest reviews repeatedly highlighting the immaculate condition of the hotel. Complemented by modern amenities, the establishment offers a comfortable and hygienic environment, encouraging many guests to consider returning for future visits.

The hotel's facilities, including its pool and gym, receive positive feedback for their cleanliness and maintenance. The scenic rooftop pool provides a picturesque setting to unwind, while the gym is well-equipped with new equipment. However, some areas, like WiFi connectivity, could benefit from improvements to ensure seamless access throughout the premises.

Overall, Eastin Hotel Vientiane excels with its prime location, excellent service, and quality accommodations. Visitors appreciate the impressive value for money, often describing their experiences as surpassing expectations for a four-star hotel, making it an inviting choice for travelers exploring Vientiane.
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Hotel Taking Steps Towards Sustainability
Eastin Hotel Vientiane is committed to eco-conscious hospitality, launching a comprehensive sustainability campaign aligned with Green Globe Certification. The hotel focuses on energy efficiency, water conservation, and fostering local community growth. It integrates sustainability into all operations and collaborates with local eco-friendly businesses.

Hotel for Honeymoon
This hotel offers grand interiors with high ceilings, light blue and white upholstery and expansive Mekong River views. It features generously proportioned suites, a swimming pool, and a buzzy rooftop bar.

Romantic Hotel
This grand riverside hotel features swish, luxurious interiors with high ceilings and expansive Mekong River views. The rooms and suites are clad in white and light blue tones with crisp linens and inviting seating areas. The rooftop bar provides superb sunset views, making it a chic and unusual choice.

Hotel with Swimming Pool
The hotel features a swimming pool on the 4th floor with city and river views. The elevated location of the pool offers a unique and scenic swimming experience for guests.

  Outdoor Pool  


Hotel with Parking
Eastin Hotel Vientiane provides a free onsite car park for guests. If the onsite car park is full, additional nearby parking is also available, ensuring parking availability.

Hotel with Gym
Features a modern fitness center, along with comfortable accommodations. The hotel's location and amenities make it a convenient choice for travelers seeking fitness facilities.

4-Star Hotel
Offering well-appointed rooms and suites, Eastin Hotel features a rooftop bar with panoramic city and Mekong River views. Its all-day dining restaurant and pool bar provide diverse culinary options, enhancing the overall guest experience.

Hotel with Outdoor Pool
Guests can use the outdoor swimming pool, which is complemented by a terrace and a poolside bar. The pool area is surrounded by lush greenery and offers Mekong River views.

Room Types
Superior City View The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

Superior Balcony This twin room features air conditioning, a minibar, a flat-screen TV with cable channels and a balcony. The unit offers 2 beds.

Superior Balcony with City View The spacious air-conditioned twin/double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views.

Superior Balcony with River View The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

Deluxe Balcony with City View The spacious air-conditioned twin/double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views.

Deluxe Balcony with River View Featuring a balcony with river views, this twin room also provides air conditioning and a flat-screen TV with cable channels. The unit offers 2 beds.

Suite River View The spacious air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as river views. The unit offers 1 bed.

Deluxe Double or Twin Room with Balcony The spacious twin/double room features air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels.

Guest Reviews
8.9
Excellent
Location
Eastin Hotel Vientiane enjoys a prime position along the tranquil banks of the Mekong River, offering guests breathtaking views right from their rooms. It's a modern, well-maintained hotel that promises comfort and relaxation with its scenic backdrop and peaceful surroundings. While it is situated slightly outside the bustling city center, this is mitigated by the availability of complimentary shuttle services that ferry guests into town conveniently. The hotel's proximity to the airport—just a quick 10 to 15-minute drive—adds another layer of convenience for travelers. For those who enjoy walking, the hotel is within a reasonable distance from local attractions and restaurants along the Mekong, making exploring the city on foot an enjoyable possibility. Despite its somewhat removed location, transportation options like tuk-tuks are readily accessible, ensuring guests remain well-connected to central Vientiane. The location, serene atmosphere, and hospitality make it an appealing choice for visitors seeking both tranquility and ease of access to the city's sights.

Breakfast
Eastin Hotel Vientiane receives high praise for its breakfast offerings, with most guests highlighting the exceptional quality and variety available. The breakfast experience is often described as outstanding, abundant, and truly excellent, catering to a wide range of tastes and preferences. Guests appreciate the buffet style, which provides a rich and diverse selection with both Western and Eastern options, including local dishes like rice and noodles alongside familiar Western staples such as cereals, yoghurts, eggs, and pancakes. The freshness of the ingredients is consistently noted, and guests are pleased with the made-to-order selections, particularly for eggs. The staff is also commended for their friendliness and efficiency during breakfast service, enhancing the overall dining experience. While a few guests mentioned limited options, they agreed that what was available was delicious and sufficient. Overall, Eastin Hotel Vientiane's breakfast is celebrated as an impressive and satisfying start to the day.

Rooms
Eastin Hotel Vientiane offers a delightful experience, with its rooms highly praised for their spaciousness and cleanliness. Guests enjoy the beautiful views of the Mekong River from many of the hotel's rooms, particularly those with balconies which provide a picturesque setting. The hotel is newly built and boasts modern, carefully designed interiors that contribute to the overall comfort. Reviewers frequently commend the attentive and friendly staff, enhancing the quality of everyone's stay. The beds are noted for their comfort, ensuring a restful night's sleep, and the bathrooms often receive positive mentions for their ample space and good water pressure, albeit there are occasional comments suggesting room for improvement. The ambiance of the hotel delights many with its peaceful and relaxing atmosphere. Its prime location on the banks of the Mekong River allows guests to enjoy the serene environment and stunning sunsets, particularly from the rooftop bar. Alongside fabulous breakfast offerings and excellent facilities, Eastin Hotel Vientiane emerges as an inviting choice for travelers seeking clean, spacious, and well-equipped accommodations.

Beds
Eastin Hotel Vientiane receives high praise for its beds, which are frequently described as lovely, cozy, and comfortable. Guests appreciate the high quality of the bedding, adding to their overall comfort and satisfaction during their stay. The rooms themselves are noted to be comfortable and clean, contributing to a restful experience. While the majority of guests found the beds to be of great quality, a few mentioned that they were slightly firm for their preference. Despite this, the general consensus is that the hotel offers a pleasant sleeping environment, with many guests highlighting the fantastic room and very friendly staff as additional positives in their stay. One downside mentioned by guests is the poor soundproofing, which can potentially impact the level of tranquility, but the comfort of the beds largely mitigates this drawback.

Cleanliness
Eastin Hotel Vientiane consistently impresses guests with its impeccable cleanliness and comfort. Reviews highlight that the hotel is not only extremely clean but also well-maintained, with comfortable and hygienic accommodations. The rooms are praised for their cleanliness and modernity, often being described as clean and comfy, making for a pleasant stay. Guests appreciate the hotel's new and spotless facilities, citing the establishment as sparkling and well-kept. The atmosphere is clean and friendly, contributing to a functional and enjoyable environment. While a few mentioned areas not meeting the same standard of cleanliness, the overall perception remains positive, with many guests expressing a desire to return due to the hotel's cleanliness and value for money.

Staff
Eastin Hotel Vientiane excels in customer service, as evident from the numerous positive remarks about its staff. The team is consistently described as friendly, helpful, and professional. Guests particularly appreciate the warm welcome and attentiveness offered by all employees, from the front desk to housekeeping. There is a special mention of a team member named Dun, whose exceptional service at both the breakfast buffet and the restaurant left a lasting impression. The staff's proficiency in English and willingness to assist with travel arrangements, such as booking high-speed train tickets to Laos or arranging car services to local attractions, enhances the guest experience. Overall, the staff's kindness, professionalism, and attentiveness significantly contribute to the pleasant atmosphere of the hotel, making guests’ stays comfortable and enjoyable.

Wi-Fi
Eastin Hotel Vientiane offers visitors an inviting stay, complemented by modern amenities such as a convenient hotel app that simplifies the process of booking services, including shuttle, laundry, and room service. However, guests have experienced varying levels of satisfaction with the hotel's WiFi connectivity. Many have found the WiFi to be working well, with some noting that it was consistently good. Others report a fluctuating internet speed, finding it sometimes fast but occasionally inaccessible, with slight problems leading to frequent disconnections. Specific issues have been pointed out, notably concerning WiFi performance on higher floors like the sixth, where connectivity was terrible, and difficulties with encryption that some guests found complicated and troublesome. To enhance guest experience, suggestions have been made for upgrading the WiFi plan or considering a new provider. Overall, while the WiFi service at Eastin Hotel Vientiane shows potential, there is room for improvement to ensure more reliable and seamless internet access for all visitors.

Gym
Nestled within the inviting atmosphere of the Eastin Hotel Vientiane is a gym that's frequently praised for its array of new and numerous equipment. Guests consistently find it a great fitness space that’s both pleasing to the eye and fairly well-equipped. The gym, along with the pool, leaves a strong impression, often being described as excellent. Many appreciate the cleanliness and the added comfort of air conditioning and music, though some note occasional issues with the climate control and the calibration of machines. Overall, the fitness amenities contribute significantly to a satisfying stay, perfectly complemented by the hotel's good breakfasts and comfortable accommodations.

Pool
Positioned against the picturesque backdrop of the Mekong River, Eastin Hotel Vientiane offers guests a delightful pool experience on the fourth floor that charms with stunning views, especially during the evening. While the pool isn't the largest, it provides a relaxing oasis for visitors, complemented by its refreshing waters. The ambiance is elevated by a mesmerizing view of the Mekong, promoting tranquility and relaxation.

Though the pool area is equipped with some loungers and umbrellas, occasional feedback highlights a need for more seating options for optimal enjoyment. The rooftop setting enhances the experience further with spectacular views, allowing guests to unwind amid beautiful scenery while sipping drinks from the rooftop bar. Accessibility to the town is made easy with convenient shuttle services provided by the hotel.

Overall, the pool's cleanliness and beauty are frequently praised, and despite its moderate size, it manages to offer guests a serene escape in the heart of Vientiane.

4 Star
Eastin Hotel Vientiane offers guests a memorable experience with its stunning location and excellent value for money. Situated by the Mekong River, slightly outside the bustling center, the hotel provides a serene environment with beautiful views. Guests appreciate the clean establishment and welcoming staff, highlighting the superb service and hospitality provided. The varied breakfast adds to the excellent value for money, making it a solid choice for travelers seeking comfort and convenience. Despite some discrepancies in star rating expectations, many guests praise the hotel as more akin to a 5-star experience, with everything from the rooms to the food receiving top marks. Overall, Eastin Hotel Vientiane is a great option for visitors looking for high-quality accommodation in a perfect location.


Yes, Eastin Hotel Vientiane has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Eastin Hotel Vientiane.

No, Eastin Hotel Vientiane doesn't allow dogs.

Yes, parking facilities are available at Eastin Hotel Vientiane.

Yes, Eastin Hotel Vientiane has a gym.

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