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Summary of reviews'Mekong Riverside' stands out as a centrally-located hotel in Vientiane, praised for its prime positioning near the night market, tourist attractions, cafes and essential services. Despite its proximity to the vibrant night market, the hotel maintains a quiet ambiance, making it an ideal choice for travelers looking to explore the city affordably and conveniently.
Guests frequently commend the staff for their exceptional friendliness and helpfulness. The team is noted for going above and beyond to assist with transport, SIM cards, travel plans and general queries, making guests' interactions smooth and enjoyable. The staff's dedication to hospitality contributes significantly to the hotel's positive atmosphere.
When it comes to accommodations, the hotel offers a variety of experiences. Many guests appreciate the clean, spacious rooms equipped with necessary facilities like air conditioning, TV, refrigerator and hairdryer. The family room, in particular, is praised for its comfort and ample space. However, some rooms lack windows and there are reports of inconsistent cleanliness, maintenance issues and outdated furnishings.
Cleanliness experiences at the hotel are mixed. While some guests find the rooms clean and comfortable, others mention dirty linens, dusty surfaces, mold and bugs. The photos of the hotel sometimes do not match expectations with issues such as worn-out facilities and occasional water pressure or air conditioning problems being noted.
The Wi-Fi service at Mekong Riverside generally receives positive feedback for its reliability and speed, though there are occasional mentions of intermittent interruptions.
Finally, the beds receive a varied reception. Many guests praise the large, comfortable and clean beds that contribute to a restful sleep. Conversely, some guests report encountering worn-out, saggy or uncomfortable mattresses.
In summary, Mekong Riverside offers an attractive option for budget-conscious travelers seeking a well-placed hotel in Vientiane with standout staff service but potential variances in room quality and cleanliness. Show more
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Cheap Guest House
Tagged as a guesthouse, this property likely offers budget-friendly private rooms. Guesthouses provide essential amenities at a lower price point.
Small Guest House
Located on Chao Anou Road, this guesthouse offers a scenic riverside location. It provides a tranquil and accessible base for exploring Vientiane.
Room Types
Standard Family RoomThe family room features a seating area, an electric kettle, as well as a private bathroom boasting a walk-in shower and a hairdryer. The family room's kitchenette, which features a refrigerator, is available for cooking and storing food. This family room is air-conditioned and has a flat-screen TV with cable channels, a washing machine, a private entrance and soundproof walls. The unit has 3 beds.
Large Double RoomThis double room features a seating area, air conditioning and tile/marble floor.
Budget Double RoomThis double room has a garden view, seating area and tile/marble floor.
Double Room with Lake ViewThe double room offers a seating area, a dining area, as well as a private bathroom featuring a walk-in shower and a bidet. The air-conditioned double room provides a flat-screen TV with cable channels, a washing machine, a private entrance, soundproof walls as well as lake views. The unit offers 1 bed.
Double Room With Back ViewThe double room provides tumble dryer, a tiled floor, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room features air conditioning, a washing machine, a private entrance, an electric kettle and a flat-screen TV with cable channels. The unit has 1 bed.
Budget Double Room (No Window)The double room offers tumble dryer, a tiled floor, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room provides air conditioning, a washing machine, a private entrance, an electric kettle and a flat-screen TV with cable channels. The unit offers 1 bed.
Budget Double RoomThe double room provides air conditioning, a washing machine, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a private entrance, an electric kettle, tumble dryer, a tiled floor, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Deluxe Double Room with BalconyThe double room provides a seating area, a dining area, as well as a private bathroom featuring a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a washing machine, a private entrance, soundproof walls as well as lake views. The unit offers 1 bed.
Deluxe Double or Twin Room with BalconyThe twin/double room includes a private bathroom, well-fitted with a walk-in shower, a bidet, a hairdryer and slippers. The air-conditioned twin/double room provides a flat-screen TV with cable channels, a washing machine, a private entrance and soundproof walls. The unit offers 2 beds.
Deluxe Family RoomThe family room provides tumble dryer, a tiled floor, as well as a private bathroom boasting a walk-in shower and a hairdryer. The family room features air conditioning, a washing machine, a private entrance, an electric kettle and a flat-screen TV with cable channels. The unit has 2 beds.
Deluxe Double RoomThe double room features tumble dryer, a tiled floor, as well as a private bathroom featuring a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a washing machine, a private entrance and an electric kettle. The unit offers 1 bed.
Guest Reviews
7.2
Good
Location
'Mekong Riverside' enjoys a prime location that's consistently praised by its guests. Nestled beside the night market, the hotel offers easy access to a variety of tourist attractions, making it a convenient choice for travelers looking to explore the city. The central placement allows for quick walks to eateries, the river and the bustling market scene, making it an attractive base for visitors. Despite its proximity to the vibrant market, the hotel manages to maintain a relatively quiet ambiance.
Guests find the area rich with cafes, restaurants and essential services such as minimarts and money exchange facilities. With the hotel situated on a quiet street yet adjacent to the night market, visitors can enjoy the lively atmosphere without the accompanying noise. Many reviews highlight the excellent value for money, combining affordable prices with a strategic location for sightseeing.
Overall, the warmth and helpfulness of the staff, along with clean and comfortable accommodations, further enhance the appeal of this well-placed hotel in the heart of Vientiane.
Rooms
Mekong Riverside offers a mix of experiences when it comes to their rooms and guests have expressed a variety of opinions. Positively, many guests appreciated the clean and spacious nature of some rooms, noting that they were large and equipped with necessary facilities like air conditioning, TV, refrigerator and hairdryer. The family room was highlighted for its spaciousness and comfort and lots of guests found the central location next to the night market to be ideal, as it remains quiet despite being in the heart of Vientiane. The price-to-quality ratio is seen as reasonable, making it a value-for-money option for short stays. The staff and host have been frequently praised for their friendliness and helpful service.
However, some aspects of the hotel fell short of expectations. Numerous reviews pointed out rooms without windows, which made them feel cramped and dark. Cleanliness was inconsistent with reports of dirty floors, stained sheets and trash under the beds. Some bathrooms were noted to have poor drainage and be in less than perfect condition. The furnishings and overall building condition were described as run-down and basic. Additionally, issues such as hard-to-open keys, uncomfortable mattresses and the presence of mosquitos were mentioned.
In summary, Mekong Riverside provides fundamental accommodations that appeal to budget-conscious travelers seeking a central location, though potential guests should be prepared for variances in room quality and amenities.
Beds
Mekong Riverside offers a mix of reviews when it comes to the comfort of its beds. Many guests found the beds to be large, comfortable and clean with some describing their bedding as the most comfortable they've ever slept in. Positive feedback often highlighted the spaciousness of the beds and rooms, along with mentions of clean, comfortable bedding and mattresses that were warm and soft.
On the other hand, there were also a few negative remarks. Some guests found the beds to be extremely uncomfortable due to factors such as worn-out mattresses, saggy springs or beds on platforms that didn't span the width of the room. A few reviewers mentioned that the beds were in poor condition, describing them as either too hard or too soft.
Overall, while many guests had a restful night’s sleep thanks to the comfortable beds at Mekong Riverside, there were occasional criticisms about the state of the mattresses and bed structures.
Cleanliness
Mekong Riverside offers a mixed experience in terms of cleanliness. On the positive side, many guests found their rooms to be clean and comfortable, noting that the beddings were fresh and the air conditioning worked perfectly. The general cleanliness of certain rooms met expectations with some mentioning clean bathrooms and adequate facilities. The hotel is well-located, which adds to the convenience for its guests.
However, there are significant issues highlighted by other visitors. Some rooms and bathrooms appear to suffer from cleanliness and maintenance problems. Complaints about dirty linens, dusty surfaces and insufficient cleaning are common. The presence of bugs and occasional mold has also been mentioned. A few reviewers pointed out that the photos of the hotel did not match their actual experience, citing worn-out facilities and an outdated appearance. In some instances, guests reported issues with water pressure and the functionality of the air conditioning. Overall, while there are elements of convenience and comfort, the inconsistency in cleanliness and upkeep can impact the overall experience.
Staff
Nestled along the scenic banks of the Mekong River, Mekong Riverside receives consistent praise for its exceptional staff. Guests often highlight the friendliness and attentiveness of the team, from management to reception. The staff are noted for their willingness to go above and beyond organizing everything from transport to SIM cards. Their proficiency in English and their patient, accommodating nature make interactions comfortable for all guests.
The receptionists, described as pretty and attentive, are particularly mentioned for their helpfulness in arranging travel plans and addressing any needs. The owners, too, receive special commendations for their enthusiasm, multilingual abilities and readiness to assist with any queries, ensuring a welcoming experience for everyone.
In addition to their helpful attitude, staff members are frequently described as kind, hardworking and super helpful, contributing significantly to the positive atmosphere of the hotel. Whether assisting with bus and train tickets, offering a warm welcome or simply providing a friendly chat, the team’s dedication to hospitality is unmistakable.
Overall, the staff at Mekong Riverside are a standout feature, consistently delivering warmth, efficiency and exceptional service. Their collective effort ensures a pleasant and memorable stay for all visitors.
Wi-Fi
Mekong Riverside offers generally reliable and high-quality Wi-Fi with multiple guests noting it worked well or was good. The Wi-Fi is described as fast and great, supporting both basic and more demanding online activities smoothly. Although some reviews mentioned intermittent interruptions and bad connection issues, the majority of guests appeared satisfied with their internet experience. In conjunction with positive remarks about cleanliness and air conditioning, the Wi-Fi service contributes positively to the overall comfort of the stay at Mekong Riverside.
No, Mekong Riverside doesn't have any pool.
No, a spa isn't available at Mekong Riverside.
No, Mekong Riverside doesn't allow dogs.
No, parking facilities aren't available at Mekong Riverside.