Pazo Los Escudos Hotel Spa & Resort
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Summary of reviewsPazo Los Escudos Hotel Spa & Resort, located along a stunning estuary and just steps away from the pristine white sands of a peaceful beach, offers guests a tranquil retreat fused with luxury and modern amenities. The hotel's ideal position on the outskirts of Vigo provides direct access to the sea and close proximity to Samil Beach, making it perfect for relaxation and scenic exploration.
Guests frequently highlight the delectable and varied breakfast buffet, featuring a wide array of high-quality items such as fruits, juices, ham, salmon, bread, eggs and cheeses. The breathtaking views from the dining room and superb service further enhance the breakfast experience, though some noted the buffet's high cost.
Dinner at the hotel is appreciated for its high-quality and delicious offerings, particularly in the Italian restaurant with its standout tiramisu and vegetarian pizza. Room service and a variety of dining choices receive commendable reviews, despite some guests mentioning limited options and high prices.
Accommodation at Pazo Los Escudos is another highlight with spacious, comfortable and meticulously maintained rooms. Many rooms offer stunning views, luxurious decor and modern amenities, providing an exceptional stay experience.
Cleanliness across the hotel stands out with the immaculate upkeep of rooms and common areas frequently praised. The diligent housekeeping ensures a spotless environment, though occasional lapses were noted in specific areas.
The staff consistently earn acclaim for their friendliness, professionalism and attentiveness, significantly enhancing the guest experience with their welcoming demeanor and prompt service.
However, the WiFi service receives mixed reviews, performing well in some areas but lacking in coverage and stability in others, indicating a need for improvement.
The hotel's spa offers well-maintained facilities, including an indoor pool, sauna and steam room, contributing to a relaxing atmosphere, despite some guests wishing for more spacious facilities and extended hours.
The outdoor pool is appreciated for its cleanliness and relaxing environment, although some guests feel it could be larger and warmer. The parking facilities, featuring free, secure and convenient options with electric car charging stations, are highly praised.
Families find the hotel to be very accommodating with spacious, quiet rooms and a pool that children love. The overall family-friendly environment makes it an excellent choice for those traveling with children.
In summary, Pazo Los Escudos Hotel Spa & Resort offers a luxurious and serene getaway with its exceptional location, high-quality food, comfortable accommodations and attentive staff, making it a favored destination for relaxation and family stays.
Categories
Guests frequently highlight the delectable and varied breakfast buffet, featuring a wide array of high-quality items such as fruits, juices, ham, salmon, bread, eggs and cheeses. The breathtaking views from the dining room and superb service further enhance the breakfast experience, though some noted the buffet's high cost.
Dinner at the hotel is appreciated for its high-quality and delicious offerings, particularly in the Italian restaurant with its standout tiramisu and vegetarian pizza. Room service and a variety of dining choices receive commendable reviews, despite some guests mentioning limited options and high prices.
Accommodation at Pazo Los Escudos is another highlight with spacious, comfortable and meticulously maintained rooms. Many rooms offer stunning views, luxurious decor and modern amenities, providing an exceptional stay experience.
Cleanliness across the hotel stands out with the immaculate upkeep of rooms and common areas frequently praised. The diligent housekeeping ensures a spotless environment, though occasional lapses were noted in specific areas.
The staff consistently earn acclaim for their friendliness, professionalism and attentiveness, significantly enhancing the guest experience with their welcoming demeanor and prompt service.
However, the WiFi service receives mixed reviews, performing well in some areas but lacking in coverage and stability in others, indicating a need for improvement.
The hotel's spa offers well-maintained facilities, including an indoor pool, sauna and steam room, contributing to a relaxing atmosphere, despite some guests wishing for more spacious facilities and extended hours.
The outdoor pool is appreciated for its cleanliness and relaxing environment, although some guests feel it could be larger and warmer. The parking facilities, featuring free, secure and convenient options with electric car charging stations, are highly praised.
Families find the hotel to be very accommodating with spacious, quiet rooms and a pool that children love. The overall family-friendly environment makes it an excellent choice for those traveling with children.
In summary, Pazo Los Escudos Hotel Spa & Resort offers a luxurious and serene getaway with its exceptional location, high-quality food, comfortable accommodations and attentive staff, making it a favored destination for relaxation and family stays.
Boutique-style Hotel
This hotel features a historic 'pazo' (Galician manor house) combined with modern spa facilities and resort amenities. The blend of history and luxury creates a unique and memorable experience.
Luxury Hotel
This 5-star beachfront hotel and spa resort is set in an elegant converted Galician country house, offering beautiful bay views and direct access to Carril Beach. It features a luxurious Club de Agua Spa with a spa bath, sauna, heated indoor pool, and hammam.
Hotel for Honeymoon
Ideal for honeymooners, this hotel in Vigo provides a serene and private experience. It features a honeymoon suite with beautiful decorations. The hotel offers well-equipped facilities and is praised for its great honeymoon experience.
Hotel with Spa
This 5-star beachfront hotel features the Club de Agua Spa with a spa bath, sauna, heated indoor pool, and hammam. Rooms are spacious and luxurious, with marble bathrooms and sea/garden views. It offers a seasonal outdoor pool, direct beach access, and gourmet dining.
Family Friendly Hotel
This hotel offers direct beach access, gardens with sea views, and a spa. It features family rooms and a game room, making it a great choice for families.
Romantic Hotel
This five-star hotel offers direct beach access, a state-of-the-art spa, and elegant rooms, some with balconies. The combination of luxury amenities and a beachfront location makes it ideal for a romantic getaway.
Hotel with Swimming Pool
This 5-star hotel offers direct access to Carril Beach and features gardens with sea views. It has a seasonal outdoor pool and a Club de Agua Spa with a spa bath, sauna, heated indoor pool, and hammam.
Heated Pool Outdoor Pool
Hotel with Parking
This hotel offers both indoor and outdoor private parking options for guests. It is located near the beach and provides amenities like a spa and swimming pools.
EV charging stations
Accessible Hotel
The entire unit is wheelchair accessible, with specific features like toilets for disabled guests, walk-in showers, and roll-in showers. It also provides marked disabled parking spaces and features three wheelchair-friendly rooms in accordance with DIN 18024 and 18025 standards.
Hotel with Gym
As a spa and resort, this hotel likely offers a fitness center along with other wellness facilities. The combination of spa amenities and resort facilities suggests a focus on health and well-being.
Hotel with EV Charging Stations
Being a Spa & Resort is likely to offer EV charging stations. Provides easier trip planning and access to services and conveniences.
5-Star Hotel
Situated in Vigo, this five-star hotel offers a beachfront location, contemporary classic rooms, and a state-of-the-art spa. The hotel boasts elegant living areas, excellent restaurants, and direct beach access, providing a pampering experience for luxury travelers. It is steeped in history and architectural splendor.
Hotel with Outdoor Pool
This luxury hotel features a beautiful seasonal outdoor pool set within gardens with sea views. Guests can enjoy direct access to the beach, making the outdoor pool area a central point for leisure and enjoying the coastal environment.
Hotel with Heated Pool
This hotel, a converted Galician country house, offers a spa with a heated indoor pool as part of its spa circuit. It also has a seasonal outdoor pool, spa bath, sauna, and hammam.
Business Hotel
Guest Reviews
Nestled along the stunning estuary and just steps away from pristine white sands of a peaceful beach, Pazo Los Escudos Hotel Spa & Resort boasts an exceptional location that provides breathtaking views and tranquility. This beautiful hotel perfectly combines modern amenities with a historic ambiance, all set within well-maintained gardens that create a serene environment for guests.
While the hotel is situated on the outskirts of Vigo, it offers direct access to the sea and is within walking distance of the lovely Samil beach and other picturesque coves. The locale, adorned with walking trails and surrounded by green lawns, is perfect for restful getaways. Its position midway between Vigo and the beach area makes it an ideal spot for both relaxation and exploration, though it is noted that it’s a bit far from the city center and main city attractions.
The hotel encapsulates luxury at every corner with privileged sea views from many of the rooms, charming balconies and panoramic vistas that are simply unbeatable. It’s an inviting retreat for those looking to disconnect with quiet surroundings that are highly appreciated by guests.
Despite being a little removed from the bustle of downtown Vigo, the serene setting, along with easy access to the beach and shoreside promenades, make it a splendid choice for visitors seeking a peaceful, scenic stay with the convenience of nearby walks and tranquil spots to unwind.
The breakfast experience at Pazo Los Escudos Hotel Spa & Resort generally receives high praise from guests, reflecting a blend of positive and mixed sentiments. Many guests highlight the delicious and varied nature of the breakfast buffet, noting a wide array of products and beverages that include fruits, juices, ham, salmon, bread, eggs and cheeses. The breakfast is frequently described as very good, fantastic, rich and well-served with some guests appreciating its impeccability and abundance.
Several guests commend the high quality and extensive selection of the breakfast spread, considering it exceptional and premium. Highlights include the amazing views from the dining room and the superb service provided by the staff. The brunch offered on Sundays also receives specific praise for its fabulous variety, quality and overall value for money.
However, a few reviews suggest room for improvement. Some guests find the breakfast overpriced with the breakfast buffet costing as much as 44 Euros for two, which some consider not worth the cost. Additionally, there are mentions of limited variety for a 5-star hotel and a few guests found the quantity and quality lacking. Despite these critiques, the overall consensus points to a positive breakfast experience with many considering it to be a highlight of their stay.
Guests at Pazo Los Escudos Hotel Spa & Resort have shared varied experiences with the dinner options available at the hotel. Many appreciated the high quality of food, describing it as fantastic, delicious and better than at home. Special praises go to the culinary offerings at the Italian restaurant with dishes such as tiramisu and vegetarian pizza receiving commendations for their amazing taste. The hotel's various dining options, including the Italian and Thai restaurants, were highlighted for their superb and succulent meals.
Dining experiences were described as pleasant and the food quality as great with room service also being a noted convenience. Some guests enjoyed meals of very good quality, citing the Italian restaurant "Piacere" and the Alcabre restaurant for their superior cuisine and impressive atmospheres.
However, a few reviews expressed dissatisfaction with aspects of the dining experience. Some guests noted that the food could be cold and expensive with limited variety for vegetarians and pescatarians. Others felt the restaurant service was unwelcoming and the gastronomic offer overpriced. The lack of fresh local fish was a disappointment for some and a few found certain fish dishes to be tasteless.
Overall, while the dining experience at Pazo Los Escudos Hotel Spa & Resort garnered high praise for quality and taste from many guests, others felt that there was room for improvement in terms of variety, value and service temperature.
Pazo Los Escudos Hotel Spa & Resort offers an exceptional experience through its spacious, comfortable and meticulously maintained rooms. Guests frequently highlight the luxurious feeling of the accommodations, emphasizing the large, well-appointed rooms and spacious bathrooms. Many rooms feature impressive terraces or balconies, often with stunning views of the bay or surrounding areas, making them an ideal spot for relaxation.
Cleanliness is a recurring theme in the reviews with many guests noting the rooms are impeccably clean and well-kept. The decor and furnishings, though occasionally described as outdated, are generally praised for their tasteful and cozy ambiance. Modern amenities are ample, adding to the overall comfort and convenience of the stay.
The rooms cater well to both luxury and practicality, boasting features such as sizable en-suites, comfortable beds and kitchen corners in select accommodations. The grand suites and spa facilities receive specific praise for their extravagance and rejuvenating atmosphere, enhancing the stay experience.
Overall, the combination of spacious, well-decorated rooms, outstanding views and thoughtful amenities ensures that guests at Pazo Los Escudos Hotel Spa & Resort enjoy a comfortable and luxurious stay.
Travelers to Pazo Los Escudos Hotel Spa & Resort consistently praise the comfort of the beds, highlighting their fantastic, super comfy nature and describing them as wonderfully comfortable. Guests frequently mention the size, noting the presence of large, extra-large and even two-meter beds that contribute to a restful night's sleep. Many reviews commend the quality and comfort of the mattresses and bedding with some specifically pointing out the clean, fresh linens and well-equipped sleeping arrangements. Overall, the comfort of the beds is frequently acknowledged as an outstanding feature of the hotel, ensuring guests enjoy a phenomenal rest amidst their luxurious surroundings. However, a few reviews note that the beds can be too soft or the mattresses not ideal, but these remarks are rare in comparison to the overwhelmingly positive feedback.
Pazo Los Escudos Hotel Spa & Resort consistently impresses guests with its high standards of cleanliness and organization. The rooms, described as clean, spacious and modern, often exceed expectations with their impeccable upkeep. Notably, the housekeeping service is frequently praised for its attentiveness and thoroughness, ensuring that rooms remain spotless and pristine throughout guests' stays.
The hotel's facilities, including the gardens and pool areas, are also maintained to an excellent standard, contributing to a beautiful and tidy environment. Many guests appreciate the immaculate cleanliness of the entire resort, from the public areas to the individual rooms, which are cleaned daily to a high standard.
In terms of specific testimonials, the phrase "extremely clean" appears repeatedly, highlighting the overall commitment to cleanliness. However, it's worth noting that a few guests had concerns with specific areas, such as bathrooms and floors, indicating occasional lapses in the otherwise consistently excellent cleaning services.
Overall, the resort's attention to cleanliness and organization significantly enhances the guest experience, making it a highly recommended destination for those seeking a well-maintained and spotless retreat.
The staff at Pazo Los Escudos Hotel Spa & Resort have garnered extensive praise from guests, consistently described as friendly, helpful and professional. Across various reviews, the staff's exceptional service and attentiveness stand out, making guests feel genuinely welcome from the moment they arrive. The team members are not only knowledgeable and efficient but also accommodating and courteous, ensuring a pleasant experience throughout the stay. Multiple mentions of the staff’s kindness, amiability and willingness to assist highlight their dedication to customer satisfaction.
Guests emphasize the impeccable service provided with many noting the staff’s ability to handle requests promptly and efficiently. The reception staff, in particular, receive commendations for their competence and professional demeanor. Even in instances where the language barrier is mentioned, the empathy and effort of the staff to assist are evident.
The overall impression is that the staff at Pazo Los Escudos go above and beyond to provide outstanding hospitality, making the hotel a highly recommended destination for travelers seeking excellent service and a warm, welcoming environment.
Guest reviews of the WiFi at Pazo Los Escudos Hotel Spa & Resort reveal a notably mixed experience. Positive comments highlight that WiFi coverage is good in certain areas, especially in the newer parts of the hotel and some rooms where it worked fine. However, several guests noted the WiFi's shortcomings, including weak signals in the basement, no access in the lobby or pool area and slow or fluctuating connections in some rooms. Business travelers, in particular, found the unstable network challenging for work-related tasks like video calls. There's also a suggestion that WiFi could benefit from an upgrade to support modern amenities, such as smart TVs and reliable internet TV access. Overall, while some areas have acceptable WiFi, there is a clear need for improvement in coverage and stability to meet the expectations of all guests.
The spa at Pazo Los Escudos Hotel Spa & Resort has generally received positive feedback from guests, highlighting the excellent and well-maintained facilities. Key features such as the indoor pool, hot tub, whirlpool, sauna and steam room have been appreciated by visitors, offering a good variety of amenities essential for a relaxing experience. The spa area, while noted as small by several guests, is described as functional, clean and with great facials and massages that contribute to a very pleasant stay.
However, the size and capacity limitations were common points of critique with mentions of limited sun loungers and the necessity to book in advance to avoid waiting. Some guests have expressed disappointment with the additional charges for spa access, which was not always included in the hotel price and for the limited spa hours. There were also occasional mentions of operational issues like non-functioning saunas and lukewarm pool water.
Despite some drawbacks, the general consensus appreciated the relaxing atmosphere and courteous service provided by the spa staff. The spa experience, marked by excellent massages and a soothing environment, stands out as a highlight for many guests looking for a peaceful retreat within the hotel.
Nestled in the scenic surroundings of Pazo Los Escudos Hotel Spa & Resort, the outdoor swimming pool garners a mixed yet predominantly positive reception from guests. The pool is repeatedly described as lovely, clean and comfortable, creating a pleasing atmosphere for visitors. Many families find enjoyment in the pool with children especially delighted by their swim sessions. The pool area is highlighted for its relaxing ambiance and the convenience of sunbeds, which add to the overall experience.
Despite the praise, some guests feel that the pool falls short of expectations given the hotel's status, noting that it could benefit from being larger and deeper. The outdoor pool is typically heated, enhancing its appeal, although some guests commented on a need for warmer water temperatures for both the pool and showers. On the other hand, facilities such as the indoor pool and spa are only accessible via paid reservation and are closed on Sundays, which can be a significant drawback for some.
In essence, the pool at Pazo Los Escudos provides a pleasant retreat with its clean and lovely environment, though it may leave some guests desiring improvements in size and water temperature.
Pazo Los Escudos Hotel Spa & Resort is highly praised by guests for its exceptional parking facilities. The hotel offers free, secure and convenient parking options, including an underground garage and on-site spaces. Noteworthy features include covered parking with electric car charging stations, making it an excellent choice for electric vehicle owners. Guests appreciate the ease and accessibility of the parking arrangements, which are characterized by multiple free parking lots. The hotel staff also provides a convenient service by parking guests' cars and delivering their bags to their rooms promptly. Overall, the parking at Pazo Los Escudos is seen as a significant advantage, enhancing the overall guest experience.
Pazo Los Escudos Hotel Spa & Resort receives high praise from families for its kid-friendly amenities and family-oriented atmosphere. Families appreciate the spacious, comfortable and quiet rooms that cater to their needs, including special attention from staff when children are unwell. The hotel's pool is a standout feature with children particularly loving it, despite it sometimes being crowded. The breakfast offerings receive commendations for their variety and ability to satisfy family appetites. Free parking is an added convenience. Overall, the environment is described as family-friendly and ideal for a relaxing family stay, making it an excellent choice for those traveling with children.
Pazo Los Escudos Hotel Spa & Resort distinguishes itself as a genuine five-star establishment, consistently meeting the high expectations associated with such a rating. Guests overwhelmingly endorse its five-star facilities and service, frequently praising the hotel's top-notch service quality. The establishment's luxurious bathrooms and the overall attentiveness of its staff contribute to an impeccable and memorable experience.
The hotel is often described as being exactly what one would expect from a five-star property with an ambiance and service level that align with its prestigious rating. Its facilities are praised as excellent and above expectations and it is considered perfectly suitable for a romantic stay or any high-standard lodging need.
However, a few areas receive less favorable comments. While some found the breakfast lacking for a five-star hotel, others mentioned that the spa pool does not offer value for money and some experienced issues with the unstable wifi network and noise from neighboring rooms, which affected their rest. Despite these minor drawbacks, the overall consensus highlights a well-deserved five-star rating with a dining experience and spa services that align with the establishment's premium positioning.
Pazo Los Escudos Hotel Spa & Resort offers a business-friendly atmosphere with facilities that generally meet business needs, making it suitable for business travelers and ideal for a business stay. The hotel provides good connectivity, which is crucial for business trips, although the wifi network has been noted to be unstable at times. While there is a business center, some guests have mentioned it could use improvement and there is a lack of dedicated business facilities. Despite these minor drawbacks, the staff is diligent and attentive and the reception services are first-class, ensuring a pleasant stay for those on business.
The 'Pazo Los Escudos Hotel Spa & Resort' offers a mix of accessibility features that cater to guests with disabilities. The hotel has easy access to the beach, wide parking spaces and some accessible rooms and facilities. However, there are areas where accessibility could be improved. The hotel is easily accessible overall, but more accessible rooms are needed and it can be hard to navigate for wheelchair users. Accessibility is limited to certain areas, suggesting that improvements in this aspect could enhance the overall experience for disabled guests.
The reviews of Pazo Los Escudos Hotel Spa & Resort suggest that many guests have a desire for a heated pool. While the hotel features a large pool, the absence of heating is a common point of feedback. Guests frequently mention that a heated pool could significantly enhance their overall experience. There is also an indoor pool available, but it comes with an additional fee. Overall, the potential addition of a heated pool could elevate the satisfaction levels of future visitors.
The outdoor pool at Pazo Los Escudos Hotel Spa & Resort receives high praise for its maintenance and cleanliness. Often described as lovely and beautiful, the pool area provides a refreshing retreat with stunning views. Guests frequently highlight the superb condition of the pool, making it an attractive feature of the hotel's park-like setting. The heated water adds to the pleasant experience, offering a comfortable swim in various weather conditions. The large size of the pool also ensures ample space for guests. While access to the outdoor pool may incur an additional fee, it is consistently regarded as a worthwhile amenity for visitors seeking relaxation and enjoyment.
Pazo Los Escudos Hotel Spa & Resort is highly regarded as an ideal destination for honeymooners. This romantic retreat provides a perfect spot for couples seeking a serene and private experience. The honeymoon suite stands out with beautiful decorations, making it a special place for couples to celebrate their union. Guests frequently praise the well-equipped facilities and the overall great honeymoon experience offered by the hotel.
Nestled within a historical and grand structure, Pazo Los Escudos Hotel Spa & Resort is the epitome of luxury, promising guests a truly opulent stay. With its luxurious decor and atmosphere, the hotel exudes an air of sophistication from the moment one enters. Guests can revel in the comfort of beds furnished with premium luxury linens and indulge in the well-appointed, luxurious bathrooms. Its status as a five-star establishment is evident through its high standards and modern, impeccably clean environment.
Described by visitors as a magnificent palace, the hotel offers excellent services that meet the expectations of even the most discerning travelers. Despite a few comments suggesting a lack of atmosphere in certain areas, the facilities and overall environment align perfectly with what is expected from a distinguished five-star hotel. A brief stay here transforms into a truly luxurious minibreak, cementing its place among the best hotels experienced by its guests.
Pazo Los Escudos Hotel Spa & Resort is a boutique hotel ideal for couples seeking a romantic getaway. With its romantic view and private terraces perfect for a romantic evening, it offers a dreamy escape for anniversaries, honeymoons or just a luxurious minibreak. The hotel boasts a romantic and relaxing atmosphere in a quiet, private setting, yet with nice surroundings and good weather to enjoy leisurely strolls or quiet moments together.
Guests appreciate the charming and competent staff who enhance the romantic facilities and ensure an alluring, lively ambiance. Whether celebrating an anniversary or simply looking for a romantic weekend away, the stylishly romantic setting and great location make it an ideal spot to relax, unwind and immerse in the rich history and culture of the area. Perfect for a tranquil, romantic retreat, Pazo Los Escudos provides various options to disconnect and find calm.
Location Show Map
Location
While the hotel is situated on the outskirts of Vigo, it offers direct access to the sea and is within walking distance of the lovely Samil beach and other picturesque coves. The locale, adorned with walking trails and surrounded by green lawns, is perfect for restful getaways. Its position midway between Vigo and the beach area makes it an ideal spot for both relaxation and exploration, though it is noted that it’s a bit far from the city center and main city attractions.
The hotel encapsulates luxury at every corner with privileged sea views from many of the rooms, charming balconies and panoramic vistas that are simply unbeatable. It’s an inviting retreat for those looking to disconnect with quiet surroundings that are highly appreciated by guests.
Despite being a little removed from the bustle of downtown Vigo, the serene setting, along with easy access to the beach and shoreside promenades, make it a splendid choice for visitors seeking a peaceful, scenic stay with the convenience of nearby walks and tranquil spots to unwind.
Breakfast
Several guests commend the high quality and extensive selection of the breakfast spread, considering it exceptional and premium. Highlights include the amazing views from the dining room and the superb service provided by the staff. The brunch offered on Sundays also receives specific praise for its fabulous variety, quality and overall value for money.
However, a few reviews suggest room for improvement. Some guests find the breakfast overpriced with the breakfast buffet costing as much as 44 Euros for two, which some consider not worth the cost. Additionally, there are mentions of limited variety for a 5-star hotel and a few guests found the quantity and quality lacking. Despite these critiques, the overall consensus points to a positive breakfast experience with many considering it to be a highlight of their stay.
Dinner
Dining experiences were described as pleasant and the food quality as great with room service also being a noted convenience. Some guests enjoyed meals of very good quality, citing the Italian restaurant "Piacere" and the Alcabre restaurant for their superior cuisine and impressive atmospheres.
However, a few reviews expressed dissatisfaction with aspects of the dining experience. Some guests noted that the food could be cold and expensive with limited variety for vegetarians and pescatarians. Others felt the restaurant service was unwelcoming and the gastronomic offer overpriced. The lack of fresh local fish was a disappointment for some and a few found certain fish dishes to be tasteless.
Overall, while the dining experience at Pazo Los Escudos Hotel Spa & Resort garnered high praise for quality and taste from many guests, others felt that there was room for improvement in terms of variety, value and service temperature.
Rooms
Cleanliness is a recurring theme in the reviews with many guests noting the rooms are impeccably clean and well-kept. The decor and furnishings, though occasionally described as outdated, are generally praised for their tasteful and cozy ambiance. Modern amenities are ample, adding to the overall comfort and convenience of the stay.
The rooms cater well to both luxury and practicality, boasting features such as sizable en-suites, comfortable beds and kitchen corners in select accommodations. The grand suites and spa facilities receive specific praise for their extravagance and rejuvenating atmosphere, enhancing the stay experience.
Overall, the combination of spacious, well-decorated rooms, outstanding views and thoughtful amenities ensures that guests at Pazo Los Escudos Hotel Spa & Resort enjoy a comfortable and luxurious stay.
Beds
Cleanliness
The hotel's facilities, including the gardens and pool areas, are also maintained to an excellent standard, contributing to a beautiful and tidy environment. Many guests appreciate the immaculate cleanliness of the entire resort, from the public areas to the individual rooms, which are cleaned daily to a high standard.
In terms of specific testimonials, the phrase "extremely clean" appears repeatedly, highlighting the overall commitment to cleanliness. However, it's worth noting that a few guests had concerns with specific areas, such as bathrooms and floors, indicating occasional lapses in the otherwise consistently excellent cleaning services.
Overall, the resort's attention to cleanliness and organization significantly enhances the guest experience, making it a highly recommended destination for those seeking a well-maintained and spotless retreat.
Staff
Guests emphasize the impeccable service provided with many noting the staff’s ability to handle requests promptly and efficiently. The reception staff, in particular, receive commendations for their competence and professional demeanor. Even in instances where the language barrier is mentioned, the empathy and effort of the staff to assist are evident.
The overall impression is that the staff at Pazo Los Escudos go above and beyond to provide outstanding hospitality, making the hotel a highly recommended destination for travelers seeking excellent service and a warm, welcoming environment.
Wi-Fi
Spa
However, the size and capacity limitations were common points of critique with mentions of limited sun loungers and the necessity to book in advance to avoid waiting. Some guests have expressed disappointment with the additional charges for spa access, which was not always included in the hotel price and for the limited spa hours. There were also occasional mentions of operational issues like non-functioning saunas and lukewarm pool water.
Despite some drawbacks, the general consensus appreciated the relaxing atmosphere and courteous service provided by the spa staff. The spa experience, marked by excellent massages and a soothing environment, stands out as a highlight for many guests looking for a peaceful retreat within the hotel.
Pool
Despite the praise, some guests feel that the pool falls short of expectations given the hotel's status, noting that it could benefit from being larger and deeper. The outdoor pool is typically heated, enhancing its appeal, although some guests commented on a need for warmer water temperatures for both the pool and showers. On the other hand, facilities such as the indoor pool and spa are only accessible via paid reservation and are closed on Sundays, which can be a significant drawback for some.
In essence, the pool at Pazo Los Escudos provides a pleasant retreat with its clean and lovely environment, though it may leave some guests desiring improvements in size and water temperature.
Parking
Family
5 Star
The hotel is often described as being exactly what one would expect from a five-star property with an ambiance and service level that align with its prestigious rating. Its facilities are praised as excellent and above expectations and it is considered perfectly suitable for a romantic stay or any high-standard lodging need.
However, a few areas receive less favorable comments. While some found the breakfast lacking for a five-star hotel, others mentioned that the spa pool does not offer value for money and some experienced issues with the unstable wifi network and noise from neighboring rooms, which affected their rest. Despite these minor drawbacks, the overall consensus highlights a well-deserved five-star rating with a dining experience and spa services that align with the establishment's premium positioning.
Business
Accessible
Heated Pool
Outdoor Pool
Honeymoon
Luxury
Described by visitors as a magnificent palace, the hotel offers excellent services that meet the expectations of even the most discerning travelers. Despite a few comments suggesting a lack of atmosphere in certain areas, the facilities and overall environment align perfectly with what is expected from a distinguished five-star hotel. A brief stay here transforms into a truly luxurious minibreak, cementing its place among the best hotels experienced by its guests.
Romantic
Guests appreciate the charming and competent staff who enhance the romantic facilities and ensure an alluring, lively ambiance. Whether celebrating an anniversary or simply looking for a romantic weekend away, the stylishly romantic setting and great location make it an ideal spot to relax, unwind and immerse in the rich history and culture of the area. Perfect for a tranquil, romantic retreat, Pazo Los Escudos provides various options to disconnect and find calm.
Yes, Pazo Los Escudos Hotel Spa & Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Pazo Los Escudos Hotel Spa & Resort.
No, Pazo Los Escudos Hotel Spa & Resort doesn't allow dogs.
Yes, parking facilities are available at Pazo Los Escudos Hotel Spa & Resort.
Yes, Pazo Los Escudos Hotel Spa & Resort has a gym.
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