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Novotel Porto Gaia

Vila Nova de Gaia , Rua Martir São Sebastião, Afurada (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

Info

Summary of reviewsThe Novotel Porto Gaia hotel is a great choice for those looking for a comfortable and convenient stay in Porto. The hotel's location is praised for its proximity to Vila Nova de Gaia center and easy access to the historical center of Porto, as well as other directions. Guests appreciate the hotel's cleanliness, comfortable beds and friendly and helpful staff. The breakfast buffet is highly recommended with a good variety of options, while the dinner buffet is hit or miss. Families with pets and children are well-catered for with an outdoor playground and an indoor playroom. The hotel's outdoor pool is clean and well-maintained with loaner towels available at reception. The hotel provides ample and free parking space for its guests, which is a convenient and positive aspect of the hotel. While some guests suggest that the hotel could use a makeover in terms of its room decor, overall, guests have found little to fault and nothing to dislike about the hotel with it being a great base for exploring the city.
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Pool 1 information:

Location of the pool: Outdoor pool

Business Hotel

Novotel is a reliable brand known to cater to business travelers. However, specific details regarding meeting spaces or business amenities at this location are not available in the provided data.

Hotel with Parking

The hotel provides free parking on site, including free public parking where reservation is not required. This offers flexibility and cost savings for guests.

Location of parking spaces:

Outdoors, not covered (inside the premises).

Cost of parking: Free

Self parking or valet parking?

Self-parking: Guests find a parking space on their own.

Accessible Hotel

This hotel is wheelchair accessible and offers accessible on-site restaurants/lounges. Accessible parking is also available on site. The hotel is pet-friendly, allowing both small and large pets.

To whom is your hotel/accommodation accessible?
People who use a wheelchair People who are deaf People who are blind People with autism

Is there level-access route (might include lifts) from the road to the rooms? Yes, to certain rooms

Are there any facilities that guests who use a wheelchair cannot reach? No

4-Star Hotel

This hotel provides a comfortable and convenient stay with its modern amenities and excellent service. Its location and well-appointed rooms ensure a pleasant experience.

Hotel where Extra Health & Safety Measures Have Been Taken

Part of the Accor group, it likely follows Accor's ALLSAFE label, which includes enhanced cleaning protocols, increased hygiene standards in public areas, and reinforced food safety measures. Could offer contactless payment options and digital menus.Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, random checks

Hotel with Outdoor Pool

This hotel includes an outdoor pool among its facilities. It is a suitable option for guests looking for a hotel with this amenity.

Hotel with Children's Pool

Located in Vila Nova de Gaia, this hotel has a children's pool and a seasonal outdoor pool. It also offers a video game area and indoor and outdoor playgrounds for children's entertainment.

Hotel Taking Steps Towards Sustainability

Certifications:

ACT21

What makes your hotel/accommodation eco-friendly?

Written environmental policy statement in place

The structure maximizes natural light to reduce the need for lighting and heating

Engaged in eco-friendly initiatives (i.e. reforestation, wildlife conservation)

Use of non-toxic cleaning products

LED lighting throughout the premises

Environmental manager appointed

Employees are trained to follow environmental policies

Toilets flush up to 6 litres per flush

Signs in the rooms informing guests that towels will only be changed upon request

Waste is separated into at least 3 categories

No disposable (single use) cups/glasses, plates and cutlery

Most of the ingredients used to prepare meals are locally produced

A vegetarian alternative menu is proposed in the restaurant

An energy audit is carried out at least once every five years

Answers last updated by Novotel Porto Gaia

Hotel with Play Area For Dogs

Room Types

Standard Queen Room with Sofa Bed - Sea View This air-conditioned room is decorated in warm colours and includes a flat-screen TV.

Executive Queen Room with Sofa Bed - Sea View Offering free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned triple room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as sea views. The unit offers 2 beds.

Superior Queen Room with Sofa Offering free toiletries, this triple room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned triple room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit has 2 beds.

Standard Queen Room with Sofa Bed Featuring free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned quadruple room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit has 2 beds.

Standard room with Two twin beds and One sofa bed Offering free toiletries, this triple room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned triple room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 3 beds.

About Novotel Porto Gaia

License: 303/RNET

Guest Reviews

8.1

Very Good

Location

The Novotel Porto Gaia hotel has a great location, close to Vila Nova de Gaia center and with easy access to the historical center of Porto, as well as other directions. Guests appreciated the proximity to a large shopping center and loved the view of the river and the sea from their rooms. Although some mentioned that the hotel is a bit far from the city center, they acknowledged that Uber or a taxi can easily solve the issue. The hotel's location is both comfortable and convenient for those with cars. The hotel is located in a quiet area despite being surrounded by busy roads with a pool that's well-maintained, as well as clean and spacious rooms. Some guests found the location not as good as they initially expected, while others felt that it required having a car instead of being within walking distance. In general, the location was considered good and convenient for accessing tourist attractions in both Porto and Gaia.

Breakfast

Guests raved about the breakfast at Novotel Porto Gaia with many saying it was excellent and even above expectations. Many guests enjoyed the variety and quality of food with options for both sweet and savory tastes. Some guests also appreciated the convenience of the breakfast location near the pool and gardens. Families with pets found the hotel to be ideal with plenty of amenities for kids, such as indoor and outdoor play areas. While a few guests mentioned that the breakfast could be improved, the vast majority were impressed with the quality and value of the meal.

Dinner

During our stay at Novotel Porto Gaia, we mostly enjoyed the dinner buffet which had a good selection of tasty dishes. However, a few negative reviews mentioned frozen and poor quality meat. The restaurant itself was not up to par according to some guests with poor service, unavailability of staff and unfriendliness. The only positive comments were about the breakfast buffet, which was said to be good, while the dinner buffet was described as "disastrous" and "not great value for money". Although the hotel bar by the pool was expensive, it was also said to be disappointing. Overall, while the breakfast buffet was worth it, the dinner buffet was a hit or miss experience.

Rooms

The Novotel Porto Gaia hotel offers comfortable and clean rooms with good size and well-maintained by the staff. Some rooms may be a bit outdated, but they are still comfortable and come at a good value. The hotel also offers spacious rooms for families, although some may find them a bit small for longer stays. Guests have reported issues with air conditioning, dated furniture and some bathrooms that may not be suitable for elderly or mobility-impaired travelers. However, most guests are satisfied with their stay, praising the cleanliness of the rooms and the comfortable beds. Reviewers also highlighted the excellent restaurant and the overall good service provided by the hotel staff.

Beds

Guests who have stayed at the Novotel Porto Gaia have had mixed opinions about the beds in the hotel. While some guests complained about uncomfortable or small sofa beds and mattresses needing urgent replacement, several others have praised the comfortable beds and luxurious white cotton sheets. Some guests have also commented on the pillows and lack of comfort, but overall, the hotel seems to have a good reputation for comfortable beds. However, families with older children may struggle with the size of the sofa beds or the thin mattresses of the auxiliary children's beds. Overall, it seems like the Novotel Porto Gaia is a decent choice for those looking for comfortable beds during their stay.

Cleanliness

The Novotel Porto Gaia hotel receives high praise from guests for its cleanliness. Many guests highlight the spotless rooms, comfortable beds and great views of the sea. The staff are also courteous and helpful, ensuring that the common areas, pool and facilities are regularly cleaned and maintained. Some guests note that the older rooms may require updates, but they do acknowledge that everything is kept clean. The breakfast buffet is also a highlight with a wide selection of food to choose from. Overall, guests appreciate the hotel's cleanliness and the friendly, accommodating staff.

Staff

The Novotel Porto Gaia hotel is an excellent choice for families with pets, as it has fantastic facilities and a welcoming atmosphere. Guests have praised the staff for their kindness, efficiency and attentiveness, especially at the reception, restaurant and bar. The hotel's breakfast buffet is highly recommended with a good variety of options. Children are well-catered for with an outdoor playground and an indoor playroom. While some reviewers noted a lack of training among a few staff members, the majority of guests had positive experiences with helpful and friendly staff. The hotel's location was also a highlight, along with the attentive service and cleanliness. Overall, guests highly recommend this hotel for its exceptional service, excellent breakfast and friendly staff.

Pool

Guests of Novotel Porto Gaia have praised the hotel's outdoor pool and its location close to the breakfast area and garden. The pool is clean and well-maintained with loaner towels available at reception. There is also a children's pool and plentiful entertainment options, including Xbox Kinect and a chess board. The only downsides mentioned were occasional maintenance issues and high prices for food and drinks. Overall, the pool and facilities add to the hotel's comfortable and reasonably priced offerings in the beautiful city of Porto.

Parking

Novotel Porto Gaia is a hotel that provides an ample and free parking space for its guests. This is a convenient and positive aspect of the hotel, according to the reviews. The location of the hotel is also praised with easy and no-problem parking. Guests consider the free parking to be a plus and a point in favor of the hotel, making it a comfortable and reasonably priced option in Porto. While some guests suggest that the parking could be more organized, overall, the ample and free parking is a highlight of staying at Novotel Porto Gaia.

Family

Novotel Porto Gaia is an excellent hotel for families with kids and pets. Guests have praised the friendly and helpful staff, delicious buffet breakfast and good value for money. Families appreciate the exterior playground and indoor playroom for kids. The hotel offers adapted rooms for guests with disabilities and provides plush toys and puzzles for the little ones. Kids can enjoy activities such as Xbox games and chess board and families with children under 5 can enjoy the benefit of free stay. The location of the hotel requires a car, but it is a perfect base to explore the Porto area. While some guests found the family rooms a bit small and basic, they still enjoyed their stay in this lovely hotel with excellent service, a fantastic pool and a great breakfast. Pets are allowed and can even accompany their owners during breakfast time.

4 Star

The Novotel Porto Gaia hotel, although part of the Mercure brand, is reported to be slightly below expectations in terms of its age and maintenance. Some guests feel it needs a makeover in terms of its room decor, despite it being comfortable and secure. However, guests have found the hotel to be a good value for money, particularly for short stays and have enjoyed the opportunity to explore Porto. Some guests have commented that the hotel doesn't live up to its 4-star rating with breakfast not comparable to other 4-star hotels. The rooms have been described as normal, but in need of refurbishment to match 4-star standards. Overall, guests have found little to fault and nothing to dislike about the hotel with it being a great base for exploring the city.

Yes, Novotel Porto Gaia has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire

No, a spa isn't available at Novotel Porto Gaia.

Yes, Novotel Porto Gaia welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire

Yes, parking facilities are available at Novotel Porto Gaia. For more information, read the answers to the Parking questionnaire

No, Novotel Porto Gaia doesn't have a gym.

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