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Summary of reviewsHotel Rafael presents itself as an ideal choice for travelers, particularly those with health-related trips due to its prime location across from the San Raffaele Hospital. Its strategic position allows guests easy access on foot to the hospital and good connections to public transport, enabling exploration of Milan despite the hotel’s distance from the city center. The accommodations are praised for their cleanliness and comfort, with a quiet environment providing a restful respite after long days.
The hotel excels in its dining experiences, receiving high praise for both breakfast and dinner offerings. Breakfast includes a variety of sweet and savory dishes, with standout features such as fresh croissants and a range of cold cuts. Although some express concerns over pricing and limited options, the majority appreciate the quality and attentive service provided. Dinner is noted for high-quality food and a varied menu, alongside exceptional service, making it a great value for money despite the occasionally higher costs.
Guests find the rooms at Hotel Rafael modern, spacious, and soundproof, ensuring a comfortable stay with cozy decor and ample natural light. Minor issues such as bed mobility and accessibility could be improved, but overall room cleanliness is commendable. Amenities such as functioning Wi-Fi, secure on-site parking, and quiet surroundings contribute to an enjoyable guest experience. Staff at Hotel Rafael are frequently highlighted for their friendliness and professionalism, enhancing guest satisfaction with their attentive and welcoming demeanor.
While the free Wi-Fi experiences vary, it generally provides satisfactory service. Parking facilities cater to diverse needs with both open and covered options, although pricing is considered high by some. Despite mixed reviews on bed comfort, the overall cleanliness and staff attentiveness remain consistent positives.
As an exceptional three-star hotel, Hotel Rafael often exceeds expectations, offering services comparable to four-star establishments. It stands out particularly for business travelers, providing robust amenities like private parking and seamless communication with Milan’s center. The hotel's charm and quality of service make it a recommended choice for travelers seeking a clean, comfortable, and welcoming environment, offering a delightful experience that leaves guests contemplating a higher classification.
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