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Summary of reviewsSpringHill Suites by Marriott Norfolk Virginia Beach receives high praise from guests for numerous aspects of its accommodations and services, positioning it as a top choice for travelers in the area. The hotel is centrally located, providing easy access to Norfolk and Virginia Beach, and is conveniently near major highways and the airport. This strategic location is complemented by numerous nearby dining options and accessibility to public transportation, making it ideal for both leisure and business travelers.
The breakfast offerings are a standout feature, noted for variety and freshness with highlights such as an omelet station featuring made-to-order options. The breakfast staff, particularly Antoinette, receives commendations for their professionalism and friendliness. The complimentary breakfast adds significant value, ensuring guests start their day satisfied.
The hotel rooms are appreciated for their spaciousness, comfort, and modern amenities, with guests frequently mentioning the clean and inviting interiors and comfortable beds. Although there are occasional comments about noise or minor maintenance issues, the welcoming environment and quality of the accommodations leave a positive impression.
Cleanliness at the hotel is frequently highlighted, with guests noting the immaculate condition of both rooms and common areas. This attention to detail in cleanliness contributes greatly to the overall guest satisfaction. The hotel staff further enhances the guest experience through their courteous and helpful demeanor, offering excellent customer service and a hospitable atmosphere.
The pool, while receiving mixed feedback concerning its size and occasional maintenance issues, is generally considered a pleasant addition, particularly for families with children.
Overall, SpringHill Suites by Marriott Norfolk Virginia Beach delivers an enjoyable stay with its prime location, excellent breakfast, clean and comfortable rooms, and a friendly, professional staff, making it a reliable choice for visitors to the area. Show more
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Categories
Hotel for Honeymoon
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Room Types
Suite, 2 Double Beds, Microwave/Mini Fridge, Sofa Bed, Living SpaceThe suite features 2 double beds, a wet bar with a refrigerator, a microwave, a seating area with a sofa, and a work desk.
Suite, 1 King Bed, Microwave/Mini Fridge, Sofa Bed, Living SpaceThe suite features a seating area with a sofa bed, a wet bar with a refrigerator and microwave, and a work desk.
Studio, 2 Queen Beds, Microwave/Mini Fridge, Sofa Bed, Living SpaceSuite features 2 queen-size beds, a seating area with a sofa, an iPod dock and a work desk.
King Studio Suite with Sofa Bed and Adapted Tub - Mobility and Hearing AccessibleThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. This wheelchair accessible suite has a tea and coffee maker, a seating area with a flat-screen TV and a toilet with grab rails. The unit offers 2 beds.
Guest Reviews
7.6
Good
Location
SpringHill Suites by Marriott Norfolk Virginia Beach is centrally situated, making it an ideal choice for travelers wishing to explore the Norfolk and Virginia Beach areas. Located conveniently near major highways, the hotel offers easy access to Virginia Beach, which is just a short drive away. This proximity allows guests to enjoy beach access while benefiting from the nearby attractions of Norfolk. Its location is praised for being near the airport, which is handy for visitors attending events such as graduations at NSU. The property is strategically positioned for an easy reach to Waterside District, offering culinary delights and waterfront views.
The hotel is surrounded by numerous dining options to satisfy a wide array of tastes, with some within walking distance. For those relying on public transportation, bus and light rail systems are just minutes away, providing an added convenience. The vicinity to Top Golf, Town Center, and various entertainment venues makes it an appealing choice for family-friendly activities.
With major highway access under a minute away, guests can conveniently travel to Norfolk, Virginia Beach, and the broader Hampton Roads area. The location is highlighted as ideal for business travelers, given its proximity to work destinations. Overall, the hotel offers a great location for guests seeking a mix of leisure, dining, entertainment, and accessibility, assisting both tourists and business visitors in making the most of their stay in this vibrant area.
Breakfast
SpringHill Suites by Marriott Norfolk Virginia Beach garners high praise for its breakfast offerings, making it a standout feature of guests' stays. Many commend the continental breakfast for its variety and freshness, with positive mentions of delicious selections and plentiful choices, including meats, eggs, yogurt, and waffles. Particularly notable is the omelet station where guests can savor made-to-order omelets with diverse fillings. Antoinette, renowned for her sweet and professional demeanor, is often highlighted for crafting delicious omelets, contributing significantly to the breakfast experience.
The breakfast buffet impresses with its frequent restocking, ensuring that guests have access to a fresh and complete meal regardless of the time they decide to dine. For those with dietary restrictions, the hotel provides options that cater to gluten-free needs, demonstrating a commitment to inclusivity.
Despite occasional comments about unfriendly staff at the omelet counter or the breakfast being a bit bare on certain days, the general consensus emphasizes the high quality and worthwhile nature of the morning meal. Guests express appreciation for the complimentary aspect of the breakfast, which adds significant value to their stay.
Overall, the breakfast at SpringHill Suites by Marriott Norfolk Virginia Beach offers a satisfying start to the day, with its diverse and freshly prepared offerings, ensuring guests leave with positive memories of their dining experience.
Rooms
SpringHill Suites by Marriott Norfolk Virginia Beach offers a delightful stay with its consistently praised accommodations. The rooms are widely noted for their spaciousness and comfort, easily accommodating larger groups, which is ideal for families traveling together. Guests appreciate the modern, clean, and well-maintained interiors, with some rooms boasting separate living areas and tiny kitchenettes—perfect for a weekend getaway.
The overall cleanliness and tidiness of the rooms score highly among visitors, with many highlighting the comfortable beds as a standout feature. The bedding is frequently described as top-notch, contributing to restful nights. Marriott's attention to detail in the room presentation also does not go unnoticed, with several guests commenting on the nice and inviting decor.
However, while overwhelmingly positive, some reviews mention minor issues such as noise disruptions or isolated maintenance concerns, including air conditioning leaks and occasional cleanliness lapses. Nonetheless, the high standard of hospitality from the staff, paired with the hotel's warm and inviting environment, often offsets these concerns, leaving guests feeling that their stay was enjoyable and met their expectations. Overall, SpringHill Suites provides a clean, spacious, and comfortable experience with excellent amenities and a welcoming ambiance.
Beds
The beds at SpringHill Suites by Marriott Norfolk Virginia Beach have received considerable praise from guests for their comfort. Many have enjoyed extremely comfortable and soft mattresses, noting the restful experience they provide. Even the pillows have been mentioned for their exceptional comfort, contributing to an overall positive sleeping experience. Some guests found the sofa and trundle beds to be surprisingly cozy as well, adding to the versatility of room accommodations.
Amidst the predominantly positive feedback, there are occasional remarks about certain queen beds being less comfortable or mattresses lacking support. Nonetheless, the majority of reviews highlight the quality of bedding and comfort, underscoring the hotel's emphasis on providing a relaxing stay for its guests. Complemented by friendly staff and spacious, modern accommodations, the hotel’s emphasis on comfort is evidently a key aspect of its appeal.
Cleanliness
SpringHill Suites by Marriott Norfolk Virginia Beach receives high praise for its cleanliness, leaving guests with a lasting impression of its well-maintained spaces. Reviews commonly highlight the hotel's spotless rooms and the pleasant, fresh scent that greets visitors upon arrival. Many note the clean and comfortable accommodations, with spacious and well-kept rooms that enhance the overall experience. Comfy beds and modern amenities contribute to the feeling of a well-cared-for environment, while the cleanliness extends throughout the facility, including common areas and the lobby, which guests describe as immaculate. The hotel's cleanliness, combined with friendly staff and a convenient location, makes it a favorable choice for travelers. Despite isolated incidents of maintenance lapses and cleanliness oversights, the overwhelming sentiment is positive, establishing the hotel as a reliable, clean option for visitors to the area.
Staff
The reviews for the staff at SpringHill Suites by Marriott Norfolk Virginia Beach are overwhelmingly positive, highlighting a consistently friendly and helpful team. From check-in to check-out, guests frequently mention the pleasant and accommodating nature of the front desk staff, praising their welcoming and courteous demeanor. Many guests describe the staff as professional, attentive, and proactive, often going out of their way to meet requests and provide local recommendations and insights. The overall impression is that of a hospitable environment, with a focus on excellent customer service. However, there are occasional mentions of rudeness during breakfast service, though these instances seem to be isolated. Overall, the staff at this hotel appears to genuinely enhance the guest experience through their amiable and customer-oriented approach.
Pool
The pool at SpringHill Suites by Marriott Norfolk Virginia Beach receives mixed feedback from guests. While it is described as clean, warm, and fun for children, some guests were disappointed by its small size and occasional maintenance closures. Families particularly appreciated the pool, with mentions of children and even a 3-year-old granddaughter thoroughly enjoying the swimming experience. The saltwater pool and hot tub were noted as nice features, adding to its appeal. However, there were instances of the pool being murky on the first day of some visits, and occasional dissatisfaction with its clarity and condition. Despite these issues, the indoor pool is generally regarded as a pleasant amenity, especially for families with young ones.
Yes, SpringHill Suites by Marriott Norfolk Virginia Beach has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at SpringHill Suites by Marriott Norfolk Virginia Beach.
No, SpringHill Suites by Marriott Norfolk Virginia Beach doesn't allow dogs.
No, parking facilities aren't available at SpringHill Suites by Marriott Norfolk Virginia Beach.
Yes, SpringHill Suites by Marriott Norfolk Virginia Beach has a gym.