Holiday Inn Express Vitoria by IHG
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Summary of reviewsHoliday Inn Express Vitoria by IHG, enjoys widespread acclaim for its strategic and convenient location, especially for those on long road trips through Spain, Portugal or France. Positioned on the outskirts of Vitoria-Gasteiz, the hotel provides easy access to major highways, making it an ideal stopover point. The area is quiet, ensuring a restful overnight stay and offers ample free parking that accommodates vehicles of all sizes. Although it is a bit removed from the bustling city center, nearby amenities such as restaurants and gas stations within walking distance add to the convenience.
The breakfast experience receives mixed reviews. While many guests appreciate that it is included in the room price and describe it as plentiful with a wide selection of items, others mention issues related to food quality and overcrowding. However, the overall sentiment remains positive for its inclusiveness and variety.
For lunch or dinner, guests frequently commend a restaurant and bar located right across the street, praising its convenience, good food and reasonable prices. This, coupled with the absence of on-site dining at the hotel, makes the nearby restaurant a well-regarded option among guests.
The rooms at Holiday Inn Express Vitoria are notably praised for their cleanliness, spaciousness and comfort. Guests highlight modern amenities, cozy atmospheres and well-maintained facilities, though a few rooms can feel small for larger groups. Some minor issues like noise levels and occasional maintenance problems are mentioned but do not detract significantly from the overall positive feedback.
The hotel maintains an impressive reputation for cleanliness. Guests frequently describe it as spotless with meticulous attention to hygiene evident throughout the facility. This commitment to cleanliness, along with modern and well-kept surroundings, creates a comfortable and appealing environment for guests.
The staff consistently receive high praise for their friendliness, attentiveness and professionalism. Multilingual capabilities, helpful recommendations and courteous service enhance the warm and welcoming atmosphere, making each guest feel valued and well-cared-for.
The free WiFi service receives mixed feedback with some guests noting good speed and reliability, while many others point out issues with connection quality and access. This indicates that there is room for improvement in the hotel’s internet service.
Families find the hotel especially accommodating with family rooms, connecting rooms and a family-friendly atmosphere that includes a kids' play area. Despite some comments on the comfort of sofa beds and booking policies, the overall impression remains positive, making it a solid choice for family travel.
The beds are generally highlighted for their comfort, contributing to restful nights. While the main beds often receive high praise, sofa beds are seen as needing improvement in comfort.
Overall, as a three-star hotel, Holiday Inn Express Vitoria is frequently praised for being a reliable and budget-friendly choice, offering good value for money. It is especially well-suited for short stays and stopovers, consistently surpassing guest expectations with thoughtful details and amenities, cementing its reputation as a comfortable, clean and convenient option for travelers.
Categories
The breakfast experience receives mixed reviews. While many guests appreciate that it is included in the room price and describe it as plentiful with a wide selection of items, others mention issues related to food quality and overcrowding. However, the overall sentiment remains positive for its inclusiveness and variety.
For lunch or dinner, guests frequently commend a restaurant and bar located right across the street, praising its convenience, good food and reasonable prices. This, coupled with the absence of on-site dining at the hotel, makes the nearby restaurant a well-regarded option among guests.
The rooms at Holiday Inn Express Vitoria are notably praised for their cleanliness, spaciousness and comfort. Guests highlight modern amenities, cozy atmospheres and well-maintained facilities, though a few rooms can feel small for larger groups. Some minor issues like noise levels and occasional maintenance problems are mentioned but do not detract significantly from the overall positive feedback.
The hotel maintains an impressive reputation for cleanliness. Guests frequently describe it as spotless with meticulous attention to hygiene evident throughout the facility. This commitment to cleanliness, along with modern and well-kept surroundings, creates a comfortable and appealing environment for guests.
The staff consistently receive high praise for their friendliness, attentiveness and professionalism. Multilingual capabilities, helpful recommendations and courteous service enhance the warm and welcoming atmosphere, making each guest feel valued and well-cared-for.
The free WiFi service receives mixed feedback with some guests noting good speed and reliability, while many others point out issues with connection quality and access. This indicates that there is room for improvement in the hotel’s internet service.
Families find the hotel especially accommodating with family rooms, connecting rooms and a family-friendly atmosphere that includes a kids' play area. Despite some comments on the comfort of sofa beds and booking policies, the overall impression remains positive, making it a solid choice for family travel.
The beds are generally highlighted for their comfort, contributing to restful nights. While the main beds often receive high praise, sofa beds are seen as needing improvement in comfort.
Overall, as a three-star hotel, Holiday Inn Express Vitoria is frequently praised for being a reliable and budget-friendly choice, offering good value for money. It is especially well-suited for short stays and stopovers, consistently surpassing guest expectations with thoughtful details and amenities, cementing its reputation as a comfortable, clean and convenient option for travelers.
Accessible Hotel
This hotel provides accessibility equipment and accessible parking. These features contribute to making the stay more convenient for guests requiring accessible facilities.
Hotel with EV Charging Stations
This hotel provides EV chargers for guests. There are 4 charging points available in the parking area.
3-Star Hotel
This hotel is well-regarded and offers a comfortable stay with proximity to an industrial park. Guests appreciate its cleanliness and efficient service.
Family Friendly Hotel
Guest Reviews
'Holiday Inn Express Vitoria by IHG' boasts a strategically convenient location for travelers, particularly those driving through Spain or traveling to destinations such as Portugal or France. Situated on the outskirts of Vitoria-Gasteiz, the hotel is seamlessly connected to major highways, making it an ideal stopover for those on long road trips. Its proximity to the highway ensures quick access, yet the area remains quiet, facilitating a restful overnight stay.
Guests highlight the ease of access and the abundant free parking, which is particularly accommodating for vehicles of all sizes. The location near the highway but away from hectic traffic noise is frequently mentioned as a plus. It's positioned within an industrial estate, providing a peaceful environment despite its busy logistical setting.
For convenience, the hotel features nearby amenities, including restaurants and gas stations, which are accessible within walking distance. While it is a bit removed from the bustling city center of Vitoria, this remoteness is perceived positively by travelers looking for a tranquil and restful stop without the hassle of navigating urban traffic.
Overall, the hotel serves its purpose well for transit stays, providing a good balance of accessibility, convenience and quietness. It is particularly praised by those looking to break up their journey with a clean and comfortable place to rest and then quickly continue their travels the next day.
Guests of the Holiday Inn Express Vitoria by IHG, have mixed feelings about the breakfast experience. On the positive side, many appreciated the breakfast being included in the room price and often described it as good, plentiful and varied. Words like complete, generous and extensive frequently appeared with guests noting a wide selection of both sweet and savory items. Some highlighted specific components they enjoyed, such as tea and coffee facilities, scrambled eggs and pastries, while others particularly praised the friendly and efficient service.
However, there were recurring concerns about certain aspects of the breakfast. Some guests felt the quality of the food could be better, expressing disappointment with items being described as industrial or tasteless. Issues with overcrowding in the breakfast area were mentioned, leading to chaotic service and waiting times, especially during peak hours. Several reviews also pointed out that food needed to be more consistently replenished and warm dishes often ended up being served cold. Limited variety, especially in savory products, was a common critique, as well as the occasional unavailability of fresh items like fruits or quality bread.
Overall, while the breakfast offering at Holiday Inn Express Vitoria covers the basics and satisfies many guests, there is room for improvement in terms of quality, variety and service efficiency to enhance the overall experience.
The guests of Holiday Inn Express Vitoria by IHG, often mention the dining options available nearby, given the hotel does not serve lunch or dinner on-site. A recurring highlight is the restaurant and bar located right across the street from the hotel which many guests found to be convenient and offering good food at reasonable prices. This nearby dining spot is frequently praised for its accessibility, allowing guests to enjoy their meals without having to venture far from their accommodations.
Several reviews commend the establishment for its affordability and simplicity, describing it as a good choice for quick meals or dinner with some guests citing their meal experiences as positive, enjoying meals for as low as €8. The nearby restaurant's bar and cafeteria were noted as convenient places for dining after a day of travel. Despite a few mixed opinions about the quality of food, which some guests found below expectations, the overall sentiment suggests that the restaurant provides a decent dining option, especially given the absence of on-site dining at the hotel.
In summary, while the Holiday Inn Express Vitoria does not offer dining facilities for lunch or dinner, the restaurant across the street stands out as a viable and praised option for guests looking for convenient and reasonably tasty meal choices.
Holiday Inn Express Vitoria by IHG, offers a largely positive accommodation experience with rooms that are highly praised for their cleanliness, spaciousness and comfort. Many guests have highlighted the rooms as spacious and very comfortable, featuring modern amenities and providing a cozy atmosphere suitable for both families and business travelers. The hotel is noted for its well-maintained facilities and the functional layout of its rooms, which often come well-equipped to meet various needs. Beds and pillows receive frequent compliments for their comfort, contributing to a restful stay for visitors.
While the rooms are generally clean and tidy with ample lighting and modern decor, some reviews mention that a few rooms, especially family rooms, can feel a bit small for larger groups. However, for a typical stay, most guests find the room size adequate with highlights including clean bathrooms and well-equipped spaces.
The noise levels can be a minor issue with some rooms needing better soundproofing. On rare occasions, minor maintenance issues such as non-working TV channels, inaccessible bathtubs or issues with air conditioning have been reported.
In summary, the Holiday Inn Express Vitoria offers a reliable and comfortable stay with spacious and well-maintained rooms, making it a strong choice for those needing a stopover or a base while exploring Vitoria. With its clean, modern and functional accommodations, most guests leave satisfied with the value and comfort provided.
Holiday Inn Express Vitoria by IHG, consistently impresses guests with the quality and comfort of its beds. Most reviews highlight the beds as being great, comfortable and ideally suited for a restful night's sleep. The bedding is frequently mentioned, noted for being clean and of excellent quality. Guests appreciate the spaciousness and comfort of the double beds, as well as the option to choose between two types of pillows for personalized firmness.
There are a few mentions of the sofa beds not meeting the same high standards of comfort as the main beds with some guests describing them as uncomfortable or in need of improvement. While the majority of reviews are positive about the comfort of the beds, a few guests found the beds to be hard or outdated. Despite these occasional drawbacks, the overall impression is that the beds, including the mattresses and pillows, offer a high level of comfort, making them perfect for resting after a long day or work-related activities.
In summary, the bed quality at Holiday Inn Express Vitoria is mostly well-received with numerous reviews praising their comfort and the high quality of the bedding, ensuring a pleasant stay for most guests.
Holiday Inn Express Vitoria by IHG, boasts an impressive reputation for cleanliness, consistently meeting and often exceeding guest expectations. Visitors frequently describe the hotel as immaculately clean and spotless with meticulous attention to cleanliness evident throughout. The establishment's commitment to hygiene is underscored by the individually wrapped personal hygiene items and the pristine condition of the rooms. Guests repeatedly emphasize the clean and comfortable atmosphere, noting that both the rooms and bathrooms are maintained to a high standard. The hotel's modern facilities are also highlighted as being very clean and well-maintained. While there are occasional mentions of areas not meeting the usual high standards, the overall consensus is one of top-notch cleanliness and comfort, complemented by attentive staff. Whether for a short stay or a longer visit, Holiday Inn Express Vitoria ensures a clean, pleasant and restful experience.
The staff at Holiday Inn Express Vitoria by IHG, consistently receive high praise for their friendliness, attentiveness and professionalism. Guests frequently highlight the warm and welcoming atmosphere created by the entire team, from the reception to the cleaning staff. Many reviews emphasize the excellent service levels, noting that staff members are not only friendly and polite but also very helpful and always willing to go the extra mile to ensure a comfortable stay.
The hotel staff's multilingual capabilities, notably the ability to speak French, have been appreciated by visitors, adding to their overall positive experience. The hotel's reception staff, in particular, receive commendations for their courteous and efficient service, making the check-in and check-out processes smooth and pleasant.
Guests also appreciate the level of attentiveness and kindness shown by the staff with many mentioning specific team members who made a significant impact on their stay. Whether it's through quick responses to inquiries, helpful recommendations or a simple yet genuine friendly greeting, the personnel at Holiday Inn Express Vitoria continuously make guests feel valued and well-cared-for.
The breakfast experience is also notably enhanced by the staff's contribution with guests enjoying a satisfying start to their day thanks to the friendly and efficient service provided during breakfast. Overall, the dedication and hospitality of the staff greatly enhance the overall guest experience, making Holiday Inn Express Vitoria a preferred stay for many travelers.
Holiday Inn Express Vitoria by IHG, seems to offer a mixed experience when it comes to its WiFi service. On the positive side, some guests have noted that the WiFi speed was fast and that it worked well from their rooms, allowing them to use it often for work. There were mentions of very good and excellent working WiFi and some appreciated the free WiFi without the need for a code.
However, a significant number of reviews indicate various issues with the WiFi. Common complaints include poor connection quality, weak signals and limited or complicated access. Some guests experienced no WiFi connection at all or found that the WiFi didn't work during certain times of the day, such as in the evening or morning. Others described the internet as unreliable, incredibly slow or just not great overall. There were also problems with frequent network losses and buggy performance along the hotel premises. Overall, while there are pockets of good service, many guests found the WiFi experience lacking.
Holiday Inn Express Vitoria is a great option for families in transit, especially those on the Portugal-France route. The hotel offers a variety of family rooms that, although reported to be a bit small in size, are well-arranged and functional for families of four. Guests appreciate the option of connecting rooms, which provide convenience for parents wanting to keep an eye on their children.
The family environment of the hotel is further enhanced by soundproof rooms, a family dining area and a children's buffet. The hotel even features a kids' play area, making it appealing for family stays. Reviews mention that the hotel is quiet, adding to the comfort for families looking for a restful stopover.
Although some felt the secondary beds and sofa beds were less comfortable and there were occasional mentions of deceptive booking policies regarding infants, the overall layout and cleanliness of the family rooms received positive remarks. The hotel is noted for its family-friendly atmosphere, offering space for children to play and a setting conducive to family travel.
While some guests desired better quality breakfast items, the general impression remains that Holiday Inn Express Vitoria is a solid choice for families needing a convenient, quiet and accommodating place to stay.
Holiday Inn Express Vitoria, part of the IHG Hotels family, is frequently praised as a reliable and budget-friendly choice for travelers. Described as both cheap and providing good value for money, the hotel seems particularly well-suited for short stays and stopovers, especially for those who are transiting between Spain and Portugal.
Guests frequently highlight the hotel's suitability for one-night stays and appreciate its quiet location. Despite its basic three-star rating, it often surpasses expectations with small details like Dove gel and large towels and many find the continental breakfast more than adequate for its category.
While some feedback mentions that the price can feel excessive for the quality offered, especially when rooms do not meet specific expectations, the general sentiment leans towards the positive. Most reviews find the price reasonable for what is provided, particularly when considering amenities such as comfortable and clean rooms and satisfactory service levels.
The hotel is modern, clean and functional, delivering a level of comfort consistent with a three-star standard. However, there can be some variability with room setups and occasional service hiccups. Despite this, it is widely regarded as a practical and convenient stopover offering an overall good experience with standard amenities for its category.
Nestled conveniently near major roadways and highways, Holiday Inn Express Vitoria, an IHG Hotel, stands out for its accessibility features, catering to travelers with disabilities. The hotel boasts a prime location that's easy to reach, making it ideal for a stopover, especially for those en route to Portugal. Guests appreciate the ease of access from the highway, coupled with plentiful, spacious and free parking – ensuring a stress-free arrival and departure.
For individuals with reduced mobility, the hotel has gone the extra mile to ensure convenience and comfort. The facilities include accessible pathways, hallways and entry points, along with public rooms that meet accessibility standards. The rooms designed for disabled guests are highlighted for their suitability, including features such as adjustable amenities and wheelchair-accessible bathrooms. The presence of an elevator further enhances the ease of movement within the hotel premises.
Despite some minor notes about the low pressure in the showers and slippery floors in certain areas, the overall feedback emphasizes the hotel's successful effort in providing a comfortable stay for guests with mobility aids. From the accessible parking to the carefully adapted rooms, Holiday Inn Express Vitoria ensures that all guests can enjoy a convenient and accessible experience.
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Location
Guests highlight the ease of access and the abundant free parking, which is particularly accommodating for vehicles of all sizes. The location near the highway but away from hectic traffic noise is frequently mentioned as a plus. It's positioned within an industrial estate, providing a peaceful environment despite its busy logistical setting.
For convenience, the hotel features nearby amenities, including restaurants and gas stations, which are accessible within walking distance. While it is a bit removed from the bustling city center of Vitoria, this remoteness is perceived positively by travelers looking for a tranquil and restful stop without the hassle of navigating urban traffic.
Overall, the hotel serves its purpose well for transit stays, providing a good balance of accessibility, convenience and quietness. It is particularly praised by those looking to break up their journey with a clean and comfortable place to rest and then quickly continue their travels the next day.
Breakfast
However, there were recurring concerns about certain aspects of the breakfast. Some guests felt the quality of the food could be better, expressing disappointment with items being described as industrial or tasteless. Issues with overcrowding in the breakfast area were mentioned, leading to chaotic service and waiting times, especially during peak hours. Several reviews also pointed out that food needed to be more consistently replenished and warm dishes often ended up being served cold. Limited variety, especially in savory products, was a common critique, as well as the occasional unavailability of fresh items like fruits or quality bread.
Overall, while the breakfast offering at Holiday Inn Express Vitoria covers the basics and satisfies many guests, there is room for improvement in terms of quality, variety and service efficiency to enhance the overall experience.
Dinner
Several reviews commend the establishment for its affordability and simplicity, describing it as a good choice for quick meals or dinner with some guests citing their meal experiences as positive, enjoying meals for as low as €8. The nearby restaurant's bar and cafeteria were noted as convenient places for dining after a day of travel. Despite a few mixed opinions about the quality of food, which some guests found below expectations, the overall sentiment suggests that the restaurant provides a decent dining option, especially given the absence of on-site dining at the hotel.
In summary, while the Holiday Inn Express Vitoria does not offer dining facilities for lunch or dinner, the restaurant across the street stands out as a viable and praised option for guests looking for convenient and reasonably tasty meal choices.
Rooms
While the rooms are generally clean and tidy with ample lighting and modern decor, some reviews mention that a few rooms, especially family rooms, can feel a bit small for larger groups. However, for a typical stay, most guests find the room size adequate with highlights including clean bathrooms and well-equipped spaces.
The noise levels can be a minor issue with some rooms needing better soundproofing. On rare occasions, minor maintenance issues such as non-working TV channels, inaccessible bathtubs or issues with air conditioning have been reported.
In summary, the Holiday Inn Express Vitoria offers a reliable and comfortable stay with spacious and well-maintained rooms, making it a strong choice for those needing a stopover or a base while exploring Vitoria. With its clean, modern and functional accommodations, most guests leave satisfied with the value and comfort provided.
Beds
There are a few mentions of the sofa beds not meeting the same high standards of comfort as the main beds with some guests describing them as uncomfortable or in need of improvement. While the majority of reviews are positive about the comfort of the beds, a few guests found the beds to be hard or outdated. Despite these occasional drawbacks, the overall impression is that the beds, including the mattresses and pillows, offer a high level of comfort, making them perfect for resting after a long day or work-related activities.
In summary, the bed quality at Holiday Inn Express Vitoria is mostly well-received with numerous reviews praising their comfort and the high quality of the bedding, ensuring a pleasant stay for most guests.
Cleanliness
Staff
The hotel staff's multilingual capabilities, notably the ability to speak French, have been appreciated by visitors, adding to their overall positive experience. The hotel's reception staff, in particular, receive commendations for their courteous and efficient service, making the check-in and check-out processes smooth and pleasant.
Guests also appreciate the level of attentiveness and kindness shown by the staff with many mentioning specific team members who made a significant impact on their stay. Whether it's through quick responses to inquiries, helpful recommendations or a simple yet genuine friendly greeting, the personnel at Holiday Inn Express Vitoria continuously make guests feel valued and well-cared-for.
The breakfast experience is also notably enhanced by the staff's contribution with guests enjoying a satisfying start to their day thanks to the friendly and efficient service provided during breakfast. Overall, the dedication and hospitality of the staff greatly enhance the overall guest experience, making Holiday Inn Express Vitoria a preferred stay for many travelers.
Wi-Fi
However, a significant number of reviews indicate various issues with the WiFi. Common complaints include poor connection quality, weak signals and limited or complicated access. Some guests experienced no WiFi connection at all or found that the WiFi didn't work during certain times of the day, such as in the evening or morning. Others described the internet as unreliable, incredibly slow or just not great overall. There were also problems with frequent network losses and buggy performance along the hotel premises. Overall, while there are pockets of good service, many guests found the WiFi experience lacking.
Family
The family environment of the hotel is further enhanced by soundproof rooms, a family dining area and a children's buffet. The hotel even features a kids' play area, making it appealing for family stays. Reviews mention that the hotel is quiet, adding to the comfort for families looking for a restful stopover.
Although some felt the secondary beds and sofa beds were less comfortable and there were occasional mentions of deceptive booking policies regarding infants, the overall layout and cleanliness of the family rooms received positive remarks. The hotel is noted for its family-friendly atmosphere, offering space for children to play and a setting conducive to family travel.
While some guests desired better quality breakfast items, the general impression remains that Holiday Inn Express Vitoria is a solid choice for families needing a convenient, quiet and accommodating place to stay.
3 Star
Guests frequently highlight the hotel's suitability for one-night stays and appreciate its quiet location. Despite its basic three-star rating, it often surpasses expectations with small details like Dove gel and large towels and many find the continental breakfast more than adequate for its category.
While some feedback mentions that the price can feel excessive for the quality offered, especially when rooms do not meet specific expectations, the general sentiment leans towards the positive. Most reviews find the price reasonable for what is provided, particularly when considering amenities such as comfortable and clean rooms and satisfactory service levels.
The hotel is modern, clean and functional, delivering a level of comfort consistent with a three-star standard. However, there can be some variability with room setups and occasional service hiccups. Despite this, it is widely regarded as a practical and convenient stopover offering an overall good experience with standard amenities for its category.
Accessible
For individuals with reduced mobility, the hotel has gone the extra mile to ensure convenience and comfort. The facilities include accessible pathways, hallways and entry points, along with public rooms that meet accessibility standards. The rooms designed for disabled guests are highlighted for their suitability, including features such as adjustable amenities and wheelchair-accessible bathrooms. The presence of an elevator further enhances the ease of movement within the hotel premises.
Despite some minor notes about the low pressure in the showers and slippery floors in certain areas, the overall feedback emphasizes the hotel's successful effort in providing a comfortable stay for guests with mobility aids. From the accessible parking to the carefully adapted rooms, Holiday Inn Express Vitoria ensures that all guests can enjoy a convenient and accessible experience.
No, Holiday Inn Express Vitoria by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Vitoria by IHG.
No, Holiday Inn Express Vitoria by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Vitoria by IHG.
No, Holiday Inn Express Vitoria by IHG doesn't have a gym.
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