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4-Star Hotels with Gym in Vtoraya Pyatiletka
24 HOTELS IN AND AROUND VTORAYA PYATILETKARanking can be influenced by the commissions we receive.20 hotels nearby!
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Summary of reviews
Sacvoyage Hotel, nestled in a quiet residential area, is highly regarded for its serene and convenient location. Guests appreciate its proximity to key sites like the Atakent exhibition complex and Mega, all within walking distance. The hotel’s tranquil environment allows for restful nights with minimal disturbance from traffic noise. While slightly distant from the city center, it offers easy access to taxi services, making it an intentional choice for travelers attending events near EXPO. The atmosphere is complemented by excellent cleanliness and a cozy, welcoming environment, bolstered by friendly and helpful staff.
Guests frequently praise the breakfast, describing it as delicious with a wide variety and clean preparations starting at 7 AM. Positive feedback acknowledges its quality despite noted areas for improvement, such as the monotonous offerings and sporadic instances of greasy dishes. Critics suggest an expansion of options and better organization. Nevertheless, breakfast at Sacvoyage Hotel remains a largely pleasant experience for most guests.
The rooms are consistently highlighted for their cleanliness, spaciousness and comfort, providing a restful retreat. Praise is given for the quality of building materials and comfortable mattresses with staff, particularly juniors, noted for their politeness and helpfulness. Some reviews mention minor drawbacks like inadequate lighting, occasional noise issues and the need for better sound insulation. However, these issues do not overshadow the overall positive impression of the rooms.
Cleanliness stands out as a strong suit of Sacvoyage Hotel. Guests frequently commend the well-kept premises, spotless common areas and consistent cleaning efforts, contributing to a cozy and comfortable ambiance. While some inconsistencies are noted, such as delays in housekeeping or occasional lapses in supply, the overall satisfaction with cleanliness remains high. The reception staff receives particular praise for their friendliness and attentiveness, enhancing guest satisfaction.
The staff at Sacvoyage Hotel are a cornerstone of the positive experience, defined by their friendliness and helpfulness. Guests frequently commend individuals like Gulnur at the front desk for their kindness and accommodating nature. Despite some isolated negative remarks, the consistent dedication and professionalism of the staff significantly contribute to guest comfort and satisfaction.
However, internet connectivity at Sacvoyage Hotel is a notable weak point. Guests have experienced issues ranging from unreliable connections to total absence of Wi-Fi in certain areas. The common sentiment is that the Wi-Fi needs substantial improvement to meet basic guest expectations.
Beds at the hotel receive a mix of feedback. Many guests appreciate the good quality linen and generally comfortable mattresses, including orthopedic options. However, some guests noted old and uncomfortable mattresses along with worn and faded bedding. Despite these issues, beds are generally viewed favorably, though sleep quality can be affected by thin walls and poor sound insulation.
In summary, Sacvoyage Hotel is highly valued for its tranquil and convenient location, clean and comfortable rooms and exceptionally friendly staff, offering a solid choice for travelers seeking a peaceful and pleasant stay. Despite minor drawbacks in breakfast variety and internet connectivity, it remains a popular destination for those prioritizing cleanliness, comfort and excellent service.
Guests frequently praise the breakfast, describing it as delicious with a wide variety and clean preparations starting at 7 AM. Positive feedback acknowledges its quality despite noted areas for improvement, such as the monotonous offerings and sporadic instances of greasy dishes. Critics suggest an expansion of options and better organization. Nevertheless, breakfast at Sacvoyage Hotel remains a largely pleasant experience for most guests.
The rooms are consistently highlighted for their cleanliness, spaciousness and comfort, providing a restful retreat. Praise is given for the quality of building materials and comfortable mattresses with staff, particularly juniors, noted for their politeness and helpfulness. Some reviews mention minor drawbacks like inadequate lighting, occasional noise issues and the need for better sound insulation. However, these issues do not overshadow the overall positive impression of the rooms.
Cleanliness stands out as a strong suit of Sacvoyage Hotel. Guests frequently commend the well-kept premises, spotless common areas and consistent cleaning efforts, contributing to a cozy and comfortable ambiance. While some inconsistencies are noted, such as delays in housekeeping or occasional lapses in supply, the overall satisfaction with cleanliness remains high. The reception staff receives particular praise for their friendliness and attentiveness, enhancing guest satisfaction.
The staff at Sacvoyage Hotel are a cornerstone of the positive experience, defined by their friendliness and helpfulness. Guests frequently commend individuals like Gulnur at the front desk for their kindness and accommodating nature. Despite some isolated negative remarks, the consistent dedication and professionalism of the staff significantly contribute to guest comfort and satisfaction.
However, internet connectivity at Sacvoyage Hotel is a notable weak point. Guests have experienced issues ranging from unreliable connections to total absence of Wi-Fi in certain areas. The common sentiment is that the Wi-Fi needs substantial improvement to meet basic guest expectations.
Beds at the hotel receive a mix of feedback. Many guests appreciate the good quality linen and generally comfortable mattresses, including orthopedic options. However, some guests noted old and uncomfortable mattresses along with worn and faded bedding. Despite these issues, beds are generally viewed favorably, though sleep quality can be affected by thin walls and poor sound insulation.
In summary, Sacvoyage Hotel is highly valued for its tranquil and convenient location, clean and comfortable rooms and exceptionally friendly staff, offering a solid choice for travelers seeking a peaceful and pleasant stay. Despite minor drawbacks in breakfast variety and internet connectivity, it remains a popular destination for those prioritizing cleanliness, comfort and excellent service.
Categories
Gym
4 Star
Honeymoon
From $97
$
Info
Summary of reviews
Best Western Plus Atakent Park Hotel in Almaty receives numerous positive reviews, primarily due to its advantageous location, delicious breakfast and exceptional staff. Guests frequently appreciate the hotel's prime position near landmarks such as Atakent Mall, the botanical garden and Almaty Exhibition Center, making it highly convenient for both leisure and business travelers. The surrounding area brims with shops, restaurants and public transport options, while the hotel's peaceful setting and mountain views offer a relaxing atmosphere.
The breakfast at the hotel is often highlighted as a standout feature, praised for its extensive and varied selection that includes pastries, fresh fruit and national dishes. The presentation and quality of food pair well with the polite and responsive staff, enhancing the overall dining experience.
The rooms provide a blend of comfort and functionality, though they are noted to be slightly outdated. Guests value the cleanliness, spaciousness and amenities like kettles, slippers and bathrobes but suggest that updates and improvements, especially in soundproofing and furniture, would be beneficial.
Cleanliness across the hotel receives favorable reviews with housekeeping maintaining high standards in room hygiene. However, minor issues such as outdated bathtubs and occasional lapses in thoroughness are mentioned.
Staff at Best Western Plus Atakent Park Hotel are consistently described as friendly, kind and helpful, contributing to a welcoming atmosphere. Reception staff, in particular, are praised for their attentiveness and quick check-ins.
The hotel's Wi-Fi service presents a mixed experience; while adequate for basic online activities, it sometimes suffers from slow speeds and instability.
Regarding the beds, feedback is generally positive with many appreciating their comfort. However, some guests experienced discomfort due to harder mattresses or old springs.
Despite some areas needing refurbishment, the hotel generally provides a good value for money with amenities and services aligning well for a four-star establishment. Particularly well-suited for business travelers attending events at the nearby exhibition center, the hotel offers quick check-ins, comfortable accommodations and necessary business facilities.
In summary, Best Western Plus Atakent Park Hotel is highly recommended for its location, breakfast, cleanliness and friendly staff, making it a solid choice for both business and leisure travelers.
The breakfast at the hotel is often highlighted as a standout feature, praised for its extensive and varied selection that includes pastries, fresh fruit and national dishes. The presentation and quality of food pair well with the polite and responsive staff, enhancing the overall dining experience.
The rooms provide a blend of comfort and functionality, though they are noted to be slightly outdated. Guests value the cleanliness, spaciousness and amenities like kettles, slippers and bathrobes but suggest that updates and improvements, especially in soundproofing and furniture, would be beneficial.
Cleanliness across the hotel receives favorable reviews with housekeeping maintaining high standards in room hygiene. However, minor issues such as outdated bathtubs and occasional lapses in thoroughness are mentioned.
Staff at Best Western Plus Atakent Park Hotel are consistently described as friendly, kind and helpful, contributing to a welcoming atmosphere. Reception staff, in particular, are praised for their attentiveness and quick check-ins.
The hotel's Wi-Fi service presents a mixed experience; while adequate for basic online activities, it sometimes suffers from slow speeds and instability.
Regarding the beds, feedback is generally positive with many appreciating their comfort. However, some guests experienced discomfort due to harder mattresses or old springs.
Despite some areas needing refurbishment, the hotel generally provides a good value for money with amenities and services aligning well for a four-star establishment. Particularly well-suited for business travelers attending events at the nearby exhibition center, the hotel offers quick check-ins, comfortable accommodations and necessary business facilities.
In summary, Best Western Plus Atakent Park Hotel is highly recommended for its location, breakfast, cleanliness and friendly staff, making it a solid choice for both business and leisure travelers.
Categories
4 Star
Gym
Honeymoon
$
Info
Summary of reviews
Park Dedeman Almaty is highly regarded by guests for its exceptional location and overall positive experience. Situated in the heart of Almaty, the hotel offers convenient access to local attractions, shopping malls, and key sites such as the Expo Center and Attakent. Its quiet surroundings provide a perfect balance for relaxation, while the stunning mountain views from the 9th-floor restaurant enhance the appeal. The hotel’s modern design and new building contribute to a comfortable stay, with clean and cozy rooms that are frequently praised by visitors.
Breakfast at the hotel is generally well-received, offering a tasty and varied selection with a convenient self-service format. The rooftop venue creates a unique breakfast experience with a delightful atmosphere. Although some guests note minor inconsistencies, the meals, often featuring a Turkish flair, are largely enjoyed. The cleanliness of both the dining area and the hotel as a whole is frequently highlighted, supported by diligent and helpful cleaning staff. Their efforts ensure a pristine environment, complemented by modern amenities and quiet surroundings, making Park Dedeman Almaty a preferred choice for travelers desiring a serene yet centrally located hotel experience.
The hotel staff receives commendation for their friendliness, helpfulness, and attentiveness. Guests mention specific staff members for their exceptional service, while the overall sentiment reflects good training and a positive attitude. Organizational efforts, particularly during iftar and sahur, enhance the guest experience, showcasing the staff’s dedication. While there are occasional mentions of less enthusiastic reception, these are overshadowed by the generally responsive and professional service encountered by guests.
Overall, Park Dedeman Almaty stands out as a remarkable choice for travelers, combining convenient access, picturesque views, and a comfortable, clean stay supported by excellent staff service.
Breakfast at the hotel is generally well-received, offering a tasty and varied selection with a convenient self-service format. The rooftop venue creates a unique breakfast experience with a delightful atmosphere. Although some guests note minor inconsistencies, the meals, often featuring a Turkish flair, are largely enjoyed. The cleanliness of both the dining area and the hotel as a whole is frequently highlighted, supported by diligent and helpful cleaning staff. Their efforts ensure a pristine environment, complemented by modern amenities and quiet surroundings, making Park Dedeman Almaty a preferred choice for travelers desiring a serene yet centrally located hotel experience.
The hotel staff receives commendation for their friendliness, helpfulness, and attentiveness. Guests mention specific staff members for their exceptional service, while the overall sentiment reflects good training and a positive attitude. Organizational efforts, particularly during iftar and sahur, enhance the guest experience, showcasing the staff’s dedication. While there are occasional mentions of less enthusiastic reception, these are overshadowed by the generally responsive and professional service encountered by guests.
Overall, Park Dedeman Almaty stands out as a remarkable choice for travelers, combining convenient access, picturesque views, and a comfortable, clean stay supported by excellent staff service.
Categories
Gym
4 Star
Sustainability Journey
$
Info
Summary of reviews
Raavah Aparthotel is strategically positioned between two metro stations, providing easy access to transportation, though some walking is necessary. The area features a 24-hour supermarket, various restaurants, a mall, gardens and a local market, catering to diverse needs and leisure activities. Less congested than the city center, the location offers a quieter atmosphere and is just a short drive from the city’s core. The surrounding neighborhood with its large stores and street food stalls, adds to its appeal, despite being in a densely built-up area adjacent to a road, which might impact the views.
The breakfast offerings at Raavah Aparthotel receive positive reviews for being plentiful and diverse in selection. Described as delicious and excellent, the breakfast caters to various tastes and preferences. While some guests mention a repetitive menu for longer stays and occasional unavailability of certain dishes, overall, the dining experience is satisfying. Guests appreciated the friendly breakfast staff, even though language barriers occasionally posed a challenge.
The rooms at Raavah Aparthotel are noted for their spaciousness, particularly suited for families and provide a quiet atmosphere with pleasant views. Equipped with essential amenities including a small kitchen, the rooms are clean and well-laid out. Beds are comfortable, though some guests noted that bed linens might not be changed frequently during longer stays. Overall, the rooms are praised for their size, cleanliness and comfort.
Staff at Raavah Aparthotel are consistently praised for their exceptional service. Described as warm, friendly and accommodating, the staff are responsive and prompt in addressing guests' needs. The housekeeping team is noted for their attention to detail and personalized service by staff members like Safiya is particularly appreciated. The caring attitude extends to child care, enhancing comfort for guests with families. The staff's hospitality and attentiveness significantly contribute to a positive and enjoyable stay at Raavah Aparthotel.
The breakfast offerings at Raavah Aparthotel receive positive reviews for being plentiful and diverse in selection. Described as delicious and excellent, the breakfast caters to various tastes and preferences. While some guests mention a repetitive menu for longer stays and occasional unavailability of certain dishes, overall, the dining experience is satisfying. Guests appreciated the friendly breakfast staff, even though language barriers occasionally posed a challenge.
The rooms at Raavah Aparthotel are noted for their spaciousness, particularly suited for families and provide a quiet atmosphere with pleasant views. Equipped with essential amenities including a small kitchen, the rooms are clean and well-laid out. Beds are comfortable, though some guests noted that bed linens might not be changed frequently during longer stays. Overall, the rooms are praised for their size, cleanliness and comfort.
Staff at Raavah Aparthotel are consistently praised for their exceptional service. Described as warm, friendly and accommodating, the staff are responsive and prompt in addressing guests' needs. The housekeeping team is noted for their attention to detail and personalized service by staff members like Safiya is particularly appreciated. The caring attitude extends to child care, enhancing comfort for guests with families. The staff's hospitality and attentiveness significantly contribute to a positive and enjoyable stay at Raavah Aparthotel.
Categories
Gym
4 Star
Yoga
$
Info
Categories
Gym
4 Star
Family
$
Info
Summary of reviews
The Garden Park Inn in Almaty garners favorable reviews for its prime location, providing convenient access to city attractions and business districts, all within a tranquil setting. Guests appreciate the easy connectivity to public transportation and nearby amenities, making it an ideal choice for both leisure and business travelers.
Breakfast at the hotel is frequently praised for its variety and quality, offering a range of delicious options, including vegetarian dishes and national cuisine. The generous buffet and accommodating service enhance the overall morning experience, despite occasional critiques regarding selection variety and service consistency.
The hotel's restaurant receives mixed feedback; while the cuisine, particularly the steaks and soups, is often lauded for freshness and taste, service inconsistency and issues like undercooked food and long wait times temper the positive experience.
Rooms at Garden Park Inn stand out for their spaciousness, cleanliness and modern amenities. Guests value the peaceful ambiance, comfortable beds and attractive decor, which together contribute to a restful and enjoyable stay. Views of the mountains and cityscape add a pleasant touch, although minor maintenance issues have been noted.
Cleanliness across the hotel is generally praised with high standards maintained in rooms and public areas, including the saunas. Some inconsistency in housekeeping has been reported, but the overall sentiment leans towards a positive experience in terms of hygiene.
Staff at the hotel are often described as friendly, polite and helpful, particularly the front desk, which enhances the check-in and check-out experience. However, occasional lapses in service quality and communication have been mentioned, suggesting a need for improved consistency.
Wi-Fi service at the hotel varies significantly with some guests praising its speed and reliability, while others face issues with connectivity and signal strength, particularly in certain rooms.
The hotel's spa and gym facilities receive mixed reviews. While the spa is clean and offers a functioning sauna, issues such as cold water in the pool and lack of essential amenities detract from the experience. The gym, although clean, is described as small and under-equipped with maintenance issues affecting some fitness equipment.
In summary, the Garden Park Inn excels in providing a comfortable and convenient stay with notable strengths in location, room quality and breakfast service, while some areas such as dining service, Wi-Fi connectivity and wellness facilities offer room for improvement.
Breakfast at the hotel is frequently praised for its variety and quality, offering a range of delicious options, including vegetarian dishes and national cuisine. The generous buffet and accommodating service enhance the overall morning experience, despite occasional critiques regarding selection variety and service consistency.
The hotel's restaurant receives mixed feedback; while the cuisine, particularly the steaks and soups, is often lauded for freshness and taste, service inconsistency and issues like undercooked food and long wait times temper the positive experience.
Rooms at Garden Park Inn stand out for their spaciousness, cleanliness and modern amenities. Guests value the peaceful ambiance, comfortable beds and attractive decor, which together contribute to a restful and enjoyable stay. Views of the mountains and cityscape add a pleasant touch, although minor maintenance issues have been noted.
Cleanliness across the hotel is generally praised with high standards maintained in rooms and public areas, including the saunas. Some inconsistency in housekeeping has been reported, but the overall sentiment leans towards a positive experience in terms of hygiene.
Staff at the hotel are often described as friendly, polite and helpful, particularly the front desk, which enhances the check-in and check-out experience. However, occasional lapses in service quality and communication have been mentioned, suggesting a need for improved consistency.
Wi-Fi service at the hotel varies significantly with some guests praising its speed and reliability, while others face issues with connectivity and signal strength, particularly in certain rooms.
The hotel's spa and gym facilities receive mixed reviews. While the spa is clean and offers a functioning sauna, issues such as cold water in the pool and lack of essential amenities detract from the experience. The gym, although clean, is described as small and under-equipped with maintenance issues affecting some fitness equipment.
In summary, the Garden Park Inn excels in providing a comfortable and convenient stay with notable strengths in location, room quality and breakfast service, while some areas such as dining service, Wi-Fi connectivity and wellness facilities offer room for improvement.
Categories
4 Star
Gym
Honeymoon
$
Info
Summary of reviews
Renion Hills Hotel in Almaty has garnered numerous positive reviews, especially for its excellent location, exceptional service, and overall convenience. Situated in a quiet area with easy access to supermarkets, cafes, restaurants, and major attractions, the hotel is ideally positioned for both urban exploration and nature excursions, such as visits to the nearby Shymbulak mountain resort. Guests appreciate the strategic placement, which is perfect for leisure and business travelers alike.
The hotel is commended for its cleanliness, with both rooms and common areas consistently maintained to high standards. Guests find the accommodations comfortable, noting the coziness of the beds and the well-equipped rooms featuring amenities like bathrobes and slippers. Although some guests mention minor issues such as old carpeting or occasional noise, the overall ambiance is described as peaceful and inviting. The spa and gym facilities, though compact, add value to the stay, providing relaxation and fitness options.
Dining at Renion Hills Hotel is a highlight for many, with the breakfast and dinner experiences receiving praise. Breakfast is diverse, catering to various tastes and dietary preferences, and features fresh, tasty selections. Some guests suggest improvements in variety and item quality, yet the general feedback is positive. Dinner stands out, particularly for dishes like pelmeni and Caucasian meat soup served in the 24/7 restaurant, which offers reasonably priced meals.
The staff at Renion Hills Hotel contribute significantly to the welcoming atmosphere. Guests frequently commend their friendliness, responsiveness, and attentiveness. Staff members create a warm environment, ensuring that guests feel valued and well-cared for during their stays.
For business travelers, the hotel's proximity to business centers and the availability of on-site dining options are notable advantages. The Renion Hills Hotel effectively combines affordability with a touch of luxury, offering a comfortable and satisfying experience. While a few areas, such as Wi-Fi connectivity, could be enhanced, the hotel largely meets guests' expectations for a four-star establishment. Overall, Renion Hills Hotel is a preferred choice for visitors seeking convenience, cleanliness, and excellent service in Almaty.
The hotel is commended for its cleanliness, with both rooms and common areas consistently maintained to high standards. Guests find the accommodations comfortable, noting the coziness of the beds and the well-equipped rooms featuring amenities like bathrobes and slippers. Although some guests mention minor issues such as old carpeting or occasional noise, the overall ambiance is described as peaceful and inviting. The spa and gym facilities, though compact, add value to the stay, providing relaxation and fitness options.
Dining at Renion Hills Hotel is a highlight for many, with the breakfast and dinner experiences receiving praise. Breakfast is diverse, catering to various tastes and dietary preferences, and features fresh, tasty selections. Some guests suggest improvements in variety and item quality, yet the general feedback is positive. Dinner stands out, particularly for dishes like pelmeni and Caucasian meat soup served in the 24/7 restaurant, which offers reasonably priced meals.
The staff at Renion Hills Hotel contribute significantly to the welcoming atmosphere. Guests frequently commend their friendliness, responsiveness, and attentiveness. Staff members create a warm environment, ensuring that guests feel valued and well-cared for during their stays.
For business travelers, the hotel's proximity to business centers and the availability of on-site dining options are notable advantages. The Renion Hills Hotel effectively combines affordability with a touch of luxury, offering a comfortable and satisfying experience. While a few areas, such as Wi-Fi connectivity, could be enhanced, the hotel largely meets guests' expectations for a four-star establishment. Overall, Renion Hills Hotel is a preferred choice for visitors seeking convenience, cleanliness, and excellent service in Almaty.
Categories
4 Star
Gym
Spa
$
Info
Summary of reviews
Astana International Hotel in Almaty receives notable praise for its prime location. Situated centrally, it offers easy access to transportation, local attractions and various dining options, making it a convenient choice for both leisure and business travelers. Guests appreciate its proximity to important venues such as Satpayev University and the city's sport complex, as well as the beautiful views from the rooms. This central positioning, combined with clean, comfortable rooms, polite and friendly staff and good breakfast selections, makes it highly recommended.
The hotel’s breakfast service has garnered mixed reactions. On the positive side, guests commend the hearty and varied breakfast options, highlighting delicious and filling meals that contribute to good value for money. However, there are critiques regarding the lack of diversity, occasional cold dishes and cleanliness issues in the dining area. Dinner services are similarly mixed, appreciating the affordable and tasty set meals while noting the limited availability and occasional quality issues. The ambiance in the dining room also leaves room for improvement.
Rooms at the Astana International Hotel are generally clean but could benefit from renovation. Guest feedback points to small, outdated rooms with issues such as old furniture, inconsistent amenities and occasional poor maintenance. Despite these drawbacks, standard amenities like slippers, bathrobes and toiletries are provided. Cleanliness is a recurring theme; while daily cleaning and fresh linens are appreciated, some guests report dirty carpets, dusty furniture and neglected hallways.
The hotel staff are praised for their friendliness, politeness and helpfulness. Many guests highlight the staff’s efforts in assisting with various needs, though some express dissatisfaction with occasional unwelcoming behavior and communication lapses. The professionalism and sociable nature of the staff generally leave a positive impression.
WiFi connectivity is an area needing significant improvement. Guests experience inconsistent signals and weak receptions, particularly in some rooms and floors, impacting activities like video calling and online work.
The hotel's spa and gym facilities receive mixed reviews. While the presence of a sauna is appreciated, issues with maintenance and functionality are noted. The gym, though convenient, is small and not always clean, yet its availability is a plus.
Parking at the hotel also presents challenges. Although private parking is available, it is often inconvenient due to blocked driveways and space monopolization by a car wash.
Beds at the hotel receive mixed feedback. Some guests find the mattresses and bedding comfortable and clean, while others point out issues such as joined single beds, creaky frames and old, uncomfortable mattresses.
Finally, many guests feel that the hotel falls short of four-star standards, citing outdated facilities and a lack of amenities typically associated with such ratings. Overall, while the hotel offers a satisfactory stay with several positive aspects, significant improvements in certain areas could enhance the guest experience.
The hotel’s breakfast service has garnered mixed reactions. On the positive side, guests commend the hearty and varied breakfast options, highlighting delicious and filling meals that contribute to good value for money. However, there are critiques regarding the lack of diversity, occasional cold dishes and cleanliness issues in the dining area. Dinner services are similarly mixed, appreciating the affordable and tasty set meals while noting the limited availability and occasional quality issues. The ambiance in the dining room also leaves room for improvement.
Rooms at the Astana International Hotel are generally clean but could benefit from renovation. Guest feedback points to small, outdated rooms with issues such as old furniture, inconsistent amenities and occasional poor maintenance. Despite these drawbacks, standard amenities like slippers, bathrobes and toiletries are provided. Cleanliness is a recurring theme; while daily cleaning and fresh linens are appreciated, some guests report dirty carpets, dusty furniture and neglected hallways.
The hotel staff are praised for their friendliness, politeness and helpfulness. Many guests highlight the staff’s efforts in assisting with various needs, though some express dissatisfaction with occasional unwelcoming behavior and communication lapses. The professionalism and sociable nature of the staff generally leave a positive impression.
WiFi connectivity is an area needing significant improvement. Guests experience inconsistent signals and weak receptions, particularly in some rooms and floors, impacting activities like video calling and online work.
The hotel's spa and gym facilities receive mixed reviews. While the presence of a sauna is appreciated, issues with maintenance and functionality are noted. The gym, though convenient, is small and not always clean, yet its availability is a plus.
Parking at the hotel also presents challenges. Although private parking is available, it is often inconvenient due to blocked driveways and space monopolization by a car wash.
Beds at the hotel receive mixed feedback. Some guests find the mattresses and bedding comfortable and clean, while others point out issues such as joined single beds, creaky frames and old, uncomfortable mattresses.
Finally, many guests feel that the hotel falls short of four-star standards, citing outdated facilities and a lack of amenities typically associated with such ratings. Overall, while the hotel offers a satisfactory stay with several positive aspects, significant improvements in certain areas could enhance the guest experience.
Categories
4 Star
Gym
Spa
$
Info
Summary of reviews
Shera Inn Hotel overall receives positive reviews, primarily for its strategic location and spacious, comfortable rooms. Positioned near the city center, it offers convenient access to various attractions, shopping centers, dining options and local amenities like cafes and dry cleaning services. The scenic views of the mountains and the city from many rooms add a picturesque charm to the stay.
Guests praise the cleanliness of the hotel, frequently noting the spotless condition of rooms and bathrooms. The housekeeping staff maintain a high standard, ensuring all areas remain fresh and inviting. The bathrooms, in particular, receive commendations for their hygiene. Despite minor setbacks like squeaky doors and occasional dusty windows, the overall feedback highlights excellent cleanliness and attention to detail.
The hotel staff are another highlight, garnering positive remarks for their friendliness, politeness and helpfulness. Guests commend specific individuals at the reception for their exceptional service and the staff’s overall responsiveness and problem-solving abilities, despite a few noted language barriers with the night shift.
While breakfast reviews are mixed, many guests appreciate the variety and quality of the offerings, enjoying hearty meals with a wide selection of hot dishes, fruits and pastries. However, some guests experienced inconsistencies with occasional complaints about food running out quickly and limited variety.
Dinner options receive similar mixed feedback. The convenience of multiple in-building restaurants and the ability to order room service 24/7 are appreciated, though the quality of the food received some criticism. Payment in cash only for room service also posed a minor inconvenience.
The hotel’s rooms are notably spacious, comfortable and equipped with modern amenities. Guests enjoy the large, cozy beds and functional work areas with the junior and deluxe suites being highly recommended for their ample space and additional features. Some minor issues, such as dated furnishings and occasional maintenance problems, were noted but did not significantly detract from the overall positive experience.
The Wi-Fi service at Shera Inn Hotel appears to be a common issue with frequent remarks about weak connectivity and slow speeds. While it works well in some rooms, many guests find it insufficient for more than light activities, such as browsing YouTube or WhatsApp.
The spa and pool facilities add to the hotel’s appeal with well-maintained and inviting areas that enhance relaxation. The spa pool is especially noted for being clean and comfortable, though the restricted operational hours may inconvenience some guests. The gym, while small, provides necessary equipment for a basic workout, though it could benefit from equipment maintenance and updates.
Parking is generally convenient with secure, covered and free underground options available. Some minor issues like access barriers were mentioned but did not significantly impact guest satisfaction.
For family travelers, the hotel offers several amenities, such as kids' pool areas, a playground and high chairs in the dining area, ensuring a pleasant stay for those with children. Despite minor service quality concerns, Shera Inn Hotel provides an accommodating environment for families.
Overall, Shera Inn Hotel offers a comfortable and enjoyable stay, underscored by its prime location, spacious rooms, cleanliness and friendly staff, making it a favored choice for visitors to the area. Ongoing maintenance and improvements could further enhance the guest experience.
Guests praise the cleanliness of the hotel, frequently noting the spotless condition of rooms and bathrooms. The housekeeping staff maintain a high standard, ensuring all areas remain fresh and inviting. The bathrooms, in particular, receive commendations for their hygiene. Despite minor setbacks like squeaky doors and occasional dusty windows, the overall feedback highlights excellent cleanliness and attention to detail.
The hotel staff are another highlight, garnering positive remarks for their friendliness, politeness and helpfulness. Guests commend specific individuals at the reception for their exceptional service and the staff’s overall responsiveness and problem-solving abilities, despite a few noted language barriers with the night shift.
While breakfast reviews are mixed, many guests appreciate the variety and quality of the offerings, enjoying hearty meals with a wide selection of hot dishes, fruits and pastries. However, some guests experienced inconsistencies with occasional complaints about food running out quickly and limited variety.
Dinner options receive similar mixed feedback. The convenience of multiple in-building restaurants and the ability to order room service 24/7 are appreciated, though the quality of the food received some criticism. Payment in cash only for room service also posed a minor inconvenience.
The hotel’s rooms are notably spacious, comfortable and equipped with modern amenities. Guests enjoy the large, cozy beds and functional work areas with the junior and deluxe suites being highly recommended for their ample space and additional features. Some minor issues, such as dated furnishings and occasional maintenance problems, were noted but did not significantly detract from the overall positive experience.
The Wi-Fi service at Shera Inn Hotel appears to be a common issue with frequent remarks about weak connectivity and slow speeds. While it works well in some rooms, many guests find it insufficient for more than light activities, such as browsing YouTube or WhatsApp.
The spa and pool facilities add to the hotel’s appeal with well-maintained and inviting areas that enhance relaxation. The spa pool is especially noted for being clean and comfortable, though the restricted operational hours may inconvenience some guests. The gym, while small, provides necessary equipment for a basic workout, though it could benefit from equipment maintenance and updates.
Parking is generally convenient with secure, covered and free underground options available. Some minor issues like access barriers were mentioned but did not significantly impact guest satisfaction.
For family travelers, the hotel offers several amenities, such as kids' pool areas, a playground and high chairs in the dining area, ensuring a pleasant stay for those with children. Despite minor service quality concerns, Shera Inn Hotel provides an accommodating environment for families.
Overall, Shera Inn Hotel offers a comfortable and enjoyable stay, underscored by its prime location, spacious rooms, cleanliness and friendly staff, making it a favored choice for visitors to the area. Ongoing maintenance and improvements could further enhance the guest experience.
Categories
4 Star
Gym
Pool
Heated Pool
Indoor Pool
$
Info
Summary of reviews
Holiday Inn Almaty by IHG, is notably appreciated for its prime location near Almaty's city center, making it ideal for both leisure and business travelers. The proximity to the Forum Shopping Center and other essential amenities, including theaters and the Botanical Garden, ensures guests have everything they need within walking distance. Additionally, the accessibility by car, avoiding heavy traffic routes, is a significant perk.
Guests generally enjoy the breakfast offerings, describing the buffet as abundant and varied, featuring cereals, porridge, eggs, sausages and other typical breakfast items. The quality of food and the care from chefs are often highlighted positively, although some guests do find the breakfast to be overpriced or not as diverse as expected from a hotel of this caliber.
Dinner experiences at the hotel's restaurant vary with many praising the tasteful and readily available food, though issues with menu limitations and occasional food quality concerns are noted. The service and cleanliness in the dining area, however, receive positive remarks.
The guest rooms at the hotel evoke mixed reactions. Many guests appreciate the spaciousness, cozy beds and overall cleanliness. Yet, there are recurring concerns about outdated furnishings and decor with several citing the need for substantial refurbishment. Despite these issues, the beds are frequently highlighted as very comfortable, contributing to restful sleep.
Cleanliness receives mixed reviews. While daily cleaning services and the overall appearance of cleanliness are appreciated, the state of the hotel's dated furnishings, including stained carpets and worn-out sofas, detracts from the guest experience.
The hotel staff are consistently lauded for their friendliness and professionalism. Guests appreciate the efficiency and helpfulness of the reception team with particular mentions of exceptional service from individuals like Farid and Madina. This high level of service extends to the restaurant staff, enhancing the overall guest experience.
Free WiFi at the hotel has mixed reviews. Some guests find the internet speed excellent, while others report issues with stability and connectivity, particularly on certain floors.
Business travelers find the hotel particularly suited to their needs, citing good value for money and excellent service. The hotel's convenient location and amenities make it a preferred choice for those on work trips, though some practical considerations, such as required documentation and occasional noise, are noted.
In summary, Holiday Inn Almaty by IHG, stands out for its location, friendly staff and comfortable beds, while areas like room decor and WiFi stability could benefit from improvements to enhance overall guest satisfaction.
Guests generally enjoy the breakfast offerings, describing the buffet as abundant and varied, featuring cereals, porridge, eggs, sausages and other typical breakfast items. The quality of food and the care from chefs are often highlighted positively, although some guests do find the breakfast to be overpriced or not as diverse as expected from a hotel of this caliber.
Dinner experiences at the hotel's restaurant vary with many praising the tasteful and readily available food, though issues with menu limitations and occasional food quality concerns are noted. The service and cleanliness in the dining area, however, receive positive remarks.
The guest rooms at the hotel evoke mixed reactions. Many guests appreciate the spaciousness, cozy beds and overall cleanliness. Yet, there are recurring concerns about outdated furnishings and decor with several citing the need for substantial refurbishment. Despite these issues, the beds are frequently highlighted as very comfortable, contributing to restful sleep.
Cleanliness receives mixed reviews. While daily cleaning services and the overall appearance of cleanliness are appreciated, the state of the hotel's dated furnishings, including stained carpets and worn-out sofas, detracts from the guest experience.
The hotel staff are consistently lauded for their friendliness and professionalism. Guests appreciate the efficiency and helpfulness of the reception team with particular mentions of exceptional service from individuals like Farid and Madina. This high level of service extends to the restaurant staff, enhancing the overall guest experience.
Free WiFi at the hotel has mixed reviews. Some guests find the internet speed excellent, while others report issues with stability and connectivity, particularly on certain floors.
Business travelers find the hotel particularly suited to their needs, citing good value for money and excellent service. The hotel's convenient location and amenities make it a preferred choice for those on work trips, though some practical considerations, such as required documentation and occasional noise, are noted.
In summary, Holiday Inn Almaty by IHG, stands out for its location, friendly staff and comfortable beds, while areas like room decor and WiFi stability could benefit from improvements to enhance overall guest satisfaction.
Categories
Gym
4 Star
Sustainability Journey
$
Info
Summary of reviews
Samal Resort & SPA draws guests with its stunning mountain location, providing breathtaking views and proximity to both nature and urban amenities. The serene and picturesque setting, clean environment and easy access to prominent attractions like Medeo and Shymbulak ski resort offer a tranquil retreat complemented by the fresh mountain air.
Breakfast at the resort is highly praised for its diverse, delicious offerings and the pleasant atmosphere of dining on the terrace. The quality of dishes, variety and attentiveness of the breakfast staff enhance the overall dining experience. Although some guests noted a limited selection, the overall feedback remains exceptionally favorable with breakfast often highlighted as a significant reason to return.
Dining at the hotel's fifth-floor restaurant is appreciated for its 24/7 service, tasty European and national cuisine and pleasant ambiance, particularly on the balcony. However, some guests found the menu to be monotonous and the prices high. Service received mixed reviews, but the availability of nearby dining options provides good alternatives.
The rooms at Samal Resort & SPA are frequently commended for their cleanliness, spaciousness and modern facilities. Guests enjoy the large balconies with stunning views and the overall quiet, comfortable environment. Daily cleaning ensures fresh linens and towels, although some guests experienced minor issues with mattress quality and room temperature.
Cleanliness throughout the resort is consistently highlighted positively with tidy shared areas and well-maintained grounds contributing to a comfortable stay. The spa area also receives high marks for its cleanliness, enhancing the relaxing experience with amenities like a swimming pool, jacuzzi, hammam and sauna.
The staff at Samal Resort & SPA are noted for their friendliness, helpfulness and proficiency in English. Guests frequently compliment the front desk, room service and restaurant staff for their attentiveness and accommodating nature. The efficient booking and check-in processes further elevate the seamless customer service.
The spa at the resort stands out with its excellent facilities and tranquil ambiance. Guests appreciate the clean, well-maintained amenities and the exceptional massage services. Despite minor critiques, the overall sentiment is overwhelmingly positive, often exceeding expectations.
The pool is another standout feature, described as clean and warm, making it enjoyable for both families and individuals. The spa and pool areas provide a relaxing environment with comfort and cleanliness receiving frequent commendation.
Samal Resort & SPA caters well to families, offering extra beds at no cost and accommodating early check-ins. The dining areas are attentive to children's needs and the overall environment is comfortable and engaging for family stays. The presence of a spa and pool adds to the attraction, providing both activity and relaxation options.
Overall, despite minor areas for improvement, Samal Resort & SPA offers a highly enjoyable stay with its superb location, excellent breakfast, comfortable rooms, clean environment and top-notch customer service. The spa and pool facilities contribute significantly to the positive guest experience, making it a solid choice for both peaceful retreats and family vacations.
Breakfast at the resort is highly praised for its diverse, delicious offerings and the pleasant atmosphere of dining on the terrace. The quality of dishes, variety and attentiveness of the breakfast staff enhance the overall dining experience. Although some guests noted a limited selection, the overall feedback remains exceptionally favorable with breakfast often highlighted as a significant reason to return.
Dining at the hotel's fifth-floor restaurant is appreciated for its 24/7 service, tasty European and national cuisine and pleasant ambiance, particularly on the balcony. However, some guests found the menu to be monotonous and the prices high. Service received mixed reviews, but the availability of nearby dining options provides good alternatives.
The rooms at Samal Resort & SPA are frequently commended for their cleanliness, spaciousness and modern facilities. Guests enjoy the large balconies with stunning views and the overall quiet, comfortable environment. Daily cleaning ensures fresh linens and towels, although some guests experienced minor issues with mattress quality and room temperature.
Cleanliness throughout the resort is consistently highlighted positively with tidy shared areas and well-maintained grounds contributing to a comfortable stay. The spa area also receives high marks for its cleanliness, enhancing the relaxing experience with amenities like a swimming pool, jacuzzi, hammam and sauna.
The staff at Samal Resort & SPA are noted for their friendliness, helpfulness and proficiency in English. Guests frequently compliment the front desk, room service and restaurant staff for their attentiveness and accommodating nature. The efficient booking and check-in processes further elevate the seamless customer service.
The spa at the resort stands out with its excellent facilities and tranquil ambiance. Guests appreciate the clean, well-maintained amenities and the exceptional massage services. Despite minor critiques, the overall sentiment is overwhelmingly positive, often exceeding expectations.
The pool is another standout feature, described as clean and warm, making it enjoyable for both families and individuals. The spa and pool areas provide a relaxing environment with comfort and cleanliness receiving frequent commendation.
Samal Resort & SPA caters well to families, offering extra beds at no cost and accommodating early check-ins. The dining areas are attentive to children's needs and the overall environment is comfortable and engaging for family stays. The presence of a spa and pool adds to the attraction, providing both activity and relaxation options.
Overall, despite minor areas for improvement, Samal Resort & SPA offers a highly enjoyable stay with its superb location, excellent breakfast, comfortable rooms, clean environment and top-notch customer service. The spa and pool facilities contribute significantly to the positive guest experience, making it a solid choice for both peaceful retreats and family vacations.
Categories
Gym
4 Star
Honeymoon
$
Info
Summary of reviews
The Grand Hotel Eurasia proves to be a largely favorable choice for travelers due to multiple positive aspects, primarily its prime location. Situated in the heart of the city, the hotel offers easy access to major landmarks such as the US Embassy, Dostyk Plaza and the State Museum. Guests benefit from the close proximity to cafes, shops and a serene park, making it well-suited for both business and leisure travelers. The location's convenience and the surrounding area's cleanliness contribute significantly to a pleasant stay.
Guest rooms receive mixed feedback, though the majority of reviews highlight their cleanliness and tidiness. Many visitors find the accommodations accurately represented in online photos and appreciate the range of room sizes, from cozy small rooms to spacious, comfortable retreats. However, some remarks indicate issues with specific aspects such as unvacuumed carpets, occasional smoke odor and bathroom maintenance problems.
Cleanliness is generally well-regarded with rooms maintained to a high standard and featuring crisp linens and towels. The housekeeping staff is noted for their efficiency, ensuring that rooms are welcoming and conducive to relaxation. Despite some instances of lapses in cleaning services, the overall feedback accentuates a strong commitment to hygiene and tidiness throughout the hotel.
The hotel staff is often lauded for their politeness and helpfulness. Individual staff members, such as Araylim and Madina at the reception, receive particular commendation for their cheerful and accommodating attitudes. While the general staff performance enriches the guest experience, there are suggestions for improvement in the reception area, where occasional unfriendliness and inconsistencies have been reported.
Lastly, the beds at Grand Hotel Eurasia are wide and comfortable, boasting good quality linens. However, there are mentions of certain beds being too short for taller guests and some mattresses not being in optimal condition. These issues, while noted, do not overshadow the overall positive experience provided by the hotel's accommodations.
In summary, Grand Hotel Eurasia offers a strategic location, commendable cleanliness and generally satisfactory rooms, complemented by a friendly and helpful staff, making it a practical and appealing choice for visitors.
Guest rooms receive mixed feedback, though the majority of reviews highlight their cleanliness and tidiness. Many visitors find the accommodations accurately represented in online photos and appreciate the range of room sizes, from cozy small rooms to spacious, comfortable retreats. However, some remarks indicate issues with specific aspects such as unvacuumed carpets, occasional smoke odor and bathroom maintenance problems.
Cleanliness is generally well-regarded with rooms maintained to a high standard and featuring crisp linens and towels. The housekeeping staff is noted for their efficiency, ensuring that rooms are welcoming and conducive to relaxation. Despite some instances of lapses in cleaning services, the overall feedback accentuates a strong commitment to hygiene and tidiness throughout the hotel.
The hotel staff is often lauded for their politeness and helpfulness. Individual staff members, such as Araylim and Madina at the reception, receive particular commendation for their cheerful and accommodating attitudes. While the general staff performance enriches the guest experience, there are suggestions for improvement in the reception area, where occasional unfriendliness and inconsistencies have been reported.
Lastly, the beds at Grand Hotel Eurasia are wide and comfortable, boasting good quality linens. However, there are mentions of certain beds being too short for taller guests and some mattresses not being in optimal condition. These issues, while noted, do not overshadow the overall positive experience provided by the hotel's accommodations.
In summary, Grand Hotel Eurasia offers a strategic location, commendable cleanliness and generally satisfactory rooms, complemented by a friendly and helpful staff, making it a practical and appealing choice for visitors.
Categories
Gym
4 Star
Nightlife
$
Info
Summary of reviews
Grand Mildom Hotel in Almaty receives widespread acclaim, especially for its outstanding central location. Situated across from Dostyk Plaza shopping center, it offers easy access to shopping, dining and key landmarks such as Republic Square and metro stations, making it an ideal choice for both tourists and business travelers. Guests appreciate the bustling area filled with cafes and restaurants, complemented by the hotel's modern amenities, cleanliness and responsive staff.
The hotel's breakfast is often praised for its diversity and taste with a wide range of dishes and excellent service, despite some mentions of limited seating and minor issues. Dinner in the cozy restaurant is noted for its delicious cuisine, further highlighted by a rooftop bar and new facilities like a basement indoor pool and spa, though some maintenance aspects like the gym and elevators could improve.
Rooms are a standout feature with spacious, immaculately clean interiors, boasting comfortable beds, modern amenities and splendid views of mountains and cityscapes. The attentive and friendly staff enhance the stay, ensuring a welcoming atmosphere from arrival to departure.
Guests consistently praise the hotel's exceptional cleanliness, citing fresh, well-maintained rooms and diligent cleaning staff. The reliable and fast Wi-Fi also adds to the positive experience, although minor issues like a lack of cellular connection in the spa area were noted.
The indoor pool, open until midnight, is highlighted for its warmth and cleanliness, contributing to a luxurious spa experience. Despite occasional size and maintenance issues, it remains a key feature.
The hotel's beds receive high praise for their comfort and spaciousness, contributing to a restful sleep experience with clean, top-quality linens. While some minor issues were mentioned, the overall sentiment is strongly positive.
As a newly established property, Grand Mildom Hotel offers modern aesthetics and professional service, though there are occasional mentions of it not fully meeting four-star standards in every aspect. Nevertheless, it stands out for its serene environment and commendable amenities.
For business travelers, the hotel provides excellent facilities with a clean, high-quality business center and conference amenities, though some reviews suggest room for improvement in staff professionalism and process efficiency.
Overall, Grand Mildom Hotel is highly recommended for its modern amenities, excellent location and exceptional service, making it a strong choice for both leisure and business travelers seeking a comfortable and enjoyable stay.
The hotel's breakfast is often praised for its diversity and taste with a wide range of dishes and excellent service, despite some mentions of limited seating and minor issues. Dinner in the cozy restaurant is noted for its delicious cuisine, further highlighted by a rooftop bar and new facilities like a basement indoor pool and spa, though some maintenance aspects like the gym and elevators could improve.
Rooms are a standout feature with spacious, immaculately clean interiors, boasting comfortable beds, modern amenities and splendid views of mountains and cityscapes. The attentive and friendly staff enhance the stay, ensuring a welcoming atmosphere from arrival to departure.
Guests consistently praise the hotel's exceptional cleanliness, citing fresh, well-maintained rooms and diligent cleaning staff. The reliable and fast Wi-Fi also adds to the positive experience, although minor issues like a lack of cellular connection in the spa area were noted.
The indoor pool, open until midnight, is highlighted for its warmth and cleanliness, contributing to a luxurious spa experience. Despite occasional size and maintenance issues, it remains a key feature.
The hotel's beds receive high praise for their comfort and spaciousness, contributing to a restful sleep experience with clean, top-quality linens. While some minor issues were mentioned, the overall sentiment is strongly positive.
As a newly established property, Grand Mildom Hotel offers modern aesthetics and professional service, though there are occasional mentions of it not fully meeting four-star standards in every aspect. Nevertheless, it stands out for its serene environment and commendable amenities.
For business travelers, the hotel provides excellent facilities with a clean, high-quality business center and conference amenities, though some reviews suggest room for improvement in staff professionalism and process efficiency.
Overall, Grand Mildom Hotel is highly recommended for its modern amenities, excellent location and exceptional service, making it a strong choice for both leisure and business travelers seeking a comfortable and enjoyable stay.
Categories
4 Star
Gym
Sustainability Journey
$
Info
Summary of reviews
Plaza Hotel Almaty enjoys high praise for its strategic and serene location, blending tranquility with accessibility to main landmarks, offices and various restaurants. Situated in a quiet yet central area, guests appreciate the picturesque mountain views and pleasant neighborhood, ideal for leisurely walks. Although a bit far from the airport, its favorable position is well-suited for both business and leisure travelers.
The hotel's breakfast receives generally positive feedback, particularly for its freshness, taste and variety. While some guests suggest areas for improvement, such as the temperature and selection of the offerings, the majority finds the breakfast delicious and satisfactory, especially when dining at the second-floor restaurant.
Guest rooms stand out for their cleanliness, coziness and spaciousness with many enjoying the scenic views of mountains and rivers. Functional amenities and modern renovations contribute to the welcoming ambiance and daily housekeeping ensures the rooms remain fresh. Although minor issues like old furniture and noise from the boiler room are occasionally mentioned, the overall consensus is highly favorable.
Cleanliness is a notable feature with rooms and bathrooms consistently described as spotless and well-maintained. The hotel’s staff plays a crucial role in enhancing the guest experience, frequently praised for their friendliness, helpfulness and customer-oriented approach. Receptionists, in particular, are commended for their accommodating nature and efficient service.
The beds are another positive aspect, often highlighted for their comfort and the quality of mattresses and pillows. Despite a few negative remarks about sagging or worn-out mattresses, most guests are satisfied with the bedding, contributing to a restful stay.
Overall, Plaza Hotel Almaty is highly recommended for its convenient and peaceful location, excellent breakfast, clean and cozy rooms, outstanding cleanliness and warm, welcoming staff. It remains a favorite choice for repeat visitors and is well-regarded by travelers.
The hotel's breakfast receives generally positive feedback, particularly for its freshness, taste and variety. While some guests suggest areas for improvement, such as the temperature and selection of the offerings, the majority finds the breakfast delicious and satisfactory, especially when dining at the second-floor restaurant.
Guest rooms stand out for their cleanliness, coziness and spaciousness with many enjoying the scenic views of mountains and rivers. Functional amenities and modern renovations contribute to the welcoming ambiance and daily housekeeping ensures the rooms remain fresh. Although minor issues like old furniture and noise from the boiler room are occasionally mentioned, the overall consensus is highly favorable.
Cleanliness is a notable feature with rooms and bathrooms consistently described as spotless and well-maintained. The hotel’s staff plays a crucial role in enhancing the guest experience, frequently praised for their friendliness, helpfulness and customer-oriented approach. Receptionists, in particular, are commended for their accommodating nature and efficient service.
The beds are another positive aspect, often highlighted for their comfort and the quality of mattresses and pillows. Despite a few negative remarks about sagging or worn-out mattresses, most guests are satisfied with the bedding, contributing to a restful stay.
Overall, Plaza Hotel Almaty is highly recommended for its convenient and peaceful location, excellent breakfast, clean and cozy rooms, outstanding cleanliness and warm, welcoming staff. It remains a favorite choice for repeat visitors and is well-regarded by travelers.
Categories
Gym
4 Star
Sustainability Journey
$
Info
Categories
Gym
4 Star
Spa
$
Info
Summary of reviews
Park Hotel Almaty is highly praised for its exceptional location in the vibrant new center of the city. Guests appreciate its proximity to numerous restaurants, cafes, bars and the subway station, making it a prime spot for both leisure and business travelers. The hotel is lauded for offering a peaceful yet accessible environment with easy walking distance to major attractions.
The breakfast experience is generally positive, featuring a wide variety of options including fruits, nuts, fresh items, syrniki, croissants, made-to-order omelets and tasty coffee. Despite a few mixed reviews on the variety, the consensus is that the breakfast is delicious, abundant and a delightful start to the day.
The rooms are described as spacious, modern and clean with a functional, minimalist design. Guests appreciate the stylish interiors, comfortable beds and large windows that offer beautiful views. The rooms are well-equipped with quality furniture and thoughtful amenities, providing excellent value for money.
Cleanliness is a standout feature with guests frequently highlighting the impeccable maintenance of both the rooms and common areas. The hotel is praised for its neat, bright and well-kept environment, further enhanced by the availability of conveniences like robes and slippers.
The staff at Park Hotel Almaty receives high marks for their exceptional service. Guests consistently describe the staff as polite, helpful and responsive, contributing significantly to a pleasant stay. The warm and welcoming atmosphere created by the team is often cited as a key factor in the overall positive experience.
The beds are generally praised for their comfort with many guests highlighting the good quality of mattresses, pillows and blankets. Although there are minor mentions of beds being too low or narrow, the majority of feedback underscores the comfort and quality of the sleeping arrangements.
In summary, Park Hotel Almaty excels in location, cleanliness, room quality, staff service and breakfast, making it an ideal choice for visitors seeking a comfortable and well-located stay in Almaty.
The breakfast experience is generally positive, featuring a wide variety of options including fruits, nuts, fresh items, syrniki, croissants, made-to-order omelets and tasty coffee. Despite a few mixed reviews on the variety, the consensus is that the breakfast is delicious, abundant and a delightful start to the day.
The rooms are described as spacious, modern and clean with a functional, minimalist design. Guests appreciate the stylish interiors, comfortable beds and large windows that offer beautiful views. The rooms are well-equipped with quality furniture and thoughtful amenities, providing excellent value for money.
Cleanliness is a standout feature with guests frequently highlighting the impeccable maintenance of both the rooms and common areas. The hotel is praised for its neat, bright and well-kept environment, further enhanced by the availability of conveniences like robes and slippers.
The staff at Park Hotel Almaty receives high marks for their exceptional service. Guests consistently describe the staff as polite, helpful and responsive, contributing significantly to a pleasant stay. The warm and welcoming atmosphere created by the team is often cited as a key factor in the overall positive experience.
The beds are generally praised for their comfort with many guests highlighting the good quality of mattresses, pillows and blankets. Although there are minor mentions of beds being too low or narrow, the majority of feedback underscores the comfort and quality of the sleeping arrangements.
In summary, Park Hotel Almaty excels in location, cleanliness, room quality, staff service and breakfast, making it an ideal choice for visitors seeking a comfortable and well-located stay in Almaty.
Categories
Gym
4 Star
Romantic
$
Info
Summary of reviews
Kazzhol Park Hotel Almaty is highly regarded for its prime location in the heart of Almaty, offering guests easy access to public transport and nearby attractions, all while nestled in tranquil green surroundings. Visitors appreciate the serene environment, which provides stunning views and a peaceful retreat from the city's hustle. This aspect of the hotel is consistently highlighted as a standout feature, merging accessibility with comfort.
The hotel's breakfast offerings receive positive feedback for their diverse selection of international and traditional dishes, although some minor issues regarding variety and availability are noted. Despite these occasional drawbacks, the breakfast is mainly praised for its deliciousness and value, playing a significant role in the hotel's popularity.
Rooms at Kazzhol Park Hotel are well-regarded for their modern design and high comfort. Guests frequently mention the stylish decor, cleanliness, and cozy atmosphere. The availability of family rooms with connecting spaces adds convenience for families, and comfortable beds enhance the overall experience.
Cleanliness remains a consistent highlight across reviews, with guests commending the fresh design and tidy appearance of both rooms and the hotel. This is supported by a dedicated housekeeping team that maintains high standards, contributing to the hotel's inviting atmosphere.
The staff at Kazzhol Park Hotel is known for their exceptional service, friendliness, and politeness, with special mentions of reception staff like Aya for going above and beyond in meeting guests' needs. Though some areas for improvement regarding promptness in the restaurant service are noted, overall, the staff enhances the welcoming experience, handling language barriers seamlessly.
The complimentary Wi-Fi generally performs well, providing a stable and strong connection, though occasional disruptions have been mentioned. Families find the hotel suitable, with practical room setups and a peaceful, non-club environment creating a restful stay. Guests especially appreciate the comfortable beds and variety of pillows, ensuring a good night's sleep.
While discussions about whether the hotel truly meets four-star expectations occasionally arise, with mixed reviews regarding management and service, the overall experience at Kazzhol Park Hotel Almaty is mainly positive. With its central location, stylish accommodations, cleanliness, and attentive service, the hotel offers a cozy and inviting atmosphere with good value for money. Many visitors express a desire to return, underscoring the welcoming environment created by these pleasant facilities.
The hotel's breakfast offerings receive positive feedback for their diverse selection of international and traditional dishes, although some minor issues regarding variety and availability are noted. Despite these occasional drawbacks, the breakfast is mainly praised for its deliciousness and value, playing a significant role in the hotel's popularity.
Rooms at Kazzhol Park Hotel are well-regarded for their modern design and high comfort. Guests frequently mention the stylish decor, cleanliness, and cozy atmosphere. The availability of family rooms with connecting spaces adds convenience for families, and comfortable beds enhance the overall experience.
Cleanliness remains a consistent highlight across reviews, with guests commending the fresh design and tidy appearance of both rooms and the hotel. This is supported by a dedicated housekeeping team that maintains high standards, contributing to the hotel's inviting atmosphere.
The staff at Kazzhol Park Hotel is known for their exceptional service, friendliness, and politeness, with special mentions of reception staff like Aya for going above and beyond in meeting guests' needs. Though some areas for improvement regarding promptness in the restaurant service are noted, overall, the staff enhances the welcoming experience, handling language barriers seamlessly.
The complimentary Wi-Fi generally performs well, providing a stable and strong connection, though occasional disruptions have been mentioned. Families find the hotel suitable, with practical room setups and a peaceful, non-club environment creating a restful stay. Guests especially appreciate the comfortable beds and variety of pillows, ensuring a good night's sleep.
While discussions about whether the hotel truly meets four-star expectations occasionally arise, with mixed reviews regarding management and service, the overall experience at Kazzhol Park Hotel Almaty is mainly positive. With its central location, stylish accommodations, cleanliness, and attentive service, the hotel offers a cozy and inviting atmosphere with good value for money. Many visitors express a desire to return, underscoring the welcoming environment created by these pleasant facilities.
Categories
4 Star
Gym
Sustainability Journey
$
Info
Summary of reviews
Novotel Almaty City Center receives high praise for its exceptional location in Almaty's vibrant center, offering easy access to key sights, shopping centers and dining options. Guests appreciate the clean, modern rooms and the attentive, polite staff who contribute to a generally positive experience. The hotel's breakfast is well-received for its variety and quality, though some guests note areas for improvement. Dinners at the hotel's restaurant are also praised with accommodating chefs and a good food selection, despite occasional service lapses.
Rooms, while often described as compact, are noted for their cleanliness and comfort with high housekeeping standards and modern decor. Despite minor concerns about soundproofing and room size discrepancies, the rooms provide a cozy environment with essential amenities. Cleanliness is a strong point with guests consistently complimenting the well-maintained premises and modern design. The hotel's staff are recognized for their professionalism, responsiveness and friendly demeanor, enhancing the overall guest experience.
The free Wi-Fi service receives mixed reviews; however, many guests find it satisfactory and appreciate the high-speed connection. The spa area, while pleasant and featuring a sauna and pool, is considered small but contributes positively to the stay. The gym, despite being narrow and lacking heavy weights, offers a functional fitness environment with friendly staff.
The pool area is highly praised for its cleanliness and comfort, adding value to the stay with its inclusion in the room price. Parking options are appreciated, although some guests find the space limited and occasionally crowded. Families find the hotel accommodating with family-friendly amenities, although room sizes can feel cramped with additional beds.
Overall, Novotel Almaty City Center stands out for its prime location, clean and comfortable accommodations, excellent service and a variety of amenities that cater well to both business and leisure travelers. The hotel meets the high standards expected from the Novotel brand, ensuring a pleasant and convenient stay in the heart of Almaty.
Rooms, while often described as compact, are noted for their cleanliness and comfort with high housekeeping standards and modern decor. Despite minor concerns about soundproofing and room size discrepancies, the rooms provide a cozy environment with essential amenities. Cleanliness is a strong point with guests consistently complimenting the well-maintained premises and modern design. The hotel's staff are recognized for their professionalism, responsiveness and friendly demeanor, enhancing the overall guest experience.
The free Wi-Fi service receives mixed reviews; however, many guests find it satisfactory and appreciate the high-speed connection. The spa area, while pleasant and featuring a sauna and pool, is considered small but contributes positively to the stay. The gym, despite being narrow and lacking heavy weights, offers a functional fitness environment with friendly staff.
The pool area is highly praised for its cleanliness and comfort, adding value to the stay with its inclusion in the room price. Parking options are appreciated, although some guests find the space limited and occasionally crowded. Families find the hotel accommodating with family-friendly amenities, although room sizes can feel cramped with additional beds.
Overall, Novotel Almaty City Center stands out for its prime location, clean and comfortable accommodations, excellent service and a variety of amenities that cater well to both business and leisure travelers. The hotel meets the high standards expected from the Novotel brand, ensuring a pleasant and convenient stay in the heart of Almaty.
Categories
4 Star
Gym
Pool
Heated Pool
Indoor Pool
$
Info
Summary of reviews
Ramada by Wyndham Almaty enjoys a favorable location near the city center, offering guests easy access to local attractions while providing picturesque views of nearby snowy mountains. Visitors appreciate the convenience of nearby urban amenities such as parks, shopping centers, and public transport.
Guests often highlight the spaciousness and comfort of the rooms, which cater to families and travelers desiring extra space. The friendly and helpful hotel staff are frequently praised for their service, enhancing the overall experience for guests. Despite some furnishings showing signs of age, the accommodations are clean and airy, contributing to a restful stay.
The breakfast at the hotel is generally well-received, offering a diverse and hearty spread with popular options like custom omelets and baked goods. However, some guests note the repetitive menu and occasional service delays. Nevertheless, the breakfast is often considered one of the highlights of the stay.
While the hotel's cleanliness is mostly satisfactory, there are instances of outdated facilities, particularly in the spa and pool, which some guests found lacking in maintenance and cleanliness. The spa offers commendable massage services and facilities like the hammam and sauna, although renovation could enhance the overall experience.
The hotel's Wi-Fi service, although occasionally inconsistent, generally provides a reliable connection for most online needs. Parking options are ample, contributing to a hassle-free experience for travelers with vehicles.
Though some beds and linens could use an update, the overall sleeping arrangement tends to provide comfort. Guests appreciate amenities such as blackout curtains and spacious beds, though pillow quality is mixed.
While marketed as a four-star hotel, some guests feel that the facilities and services fall short of this classification. The need for significant maintenance and updates is noted, with particular emphasis on aligning the overall guest experience with four-star expectations.
Ultimately, Ramada by Wyndham Almaty offers a combination of convenient location, spacious accommodations, and friendly service, making it a value choice for travelers seeking comfort and easy access to the city's experiences, despite areas needing improvement.
Guests often highlight the spaciousness and comfort of the rooms, which cater to families and travelers desiring extra space. The friendly and helpful hotel staff are frequently praised for their service, enhancing the overall experience for guests. Despite some furnishings showing signs of age, the accommodations are clean and airy, contributing to a restful stay.
The breakfast at the hotel is generally well-received, offering a diverse and hearty spread with popular options like custom omelets and baked goods. However, some guests note the repetitive menu and occasional service delays. Nevertheless, the breakfast is often considered one of the highlights of the stay.
While the hotel's cleanliness is mostly satisfactory, there are instances of outdated facilities, particularly in the spa and pool, which some guests found lacking in maintenance and cleanliness. The spa offers commendable massage services and facilities like the hammam and sauna, although renovation could enhance the overall experience.
The hotel's Wi-Fi service, although occasionally inconsistent, generally provides a reliable connection for most online needs. Parking options are ample, contributing to a hassle-free experience for travelers with vehicles.
Though some beds and linens could use an update, the overall sleeping arrangement tends to provide comfort. Guests appreciate amenities such as blackout curtains and spacious beds, though pillow quality is mixed.
While marketed as a four-star hotel, some guests feel that the facilities and services fall short of this classification. The need for significant maintenance and updates is noted, with particular emphasis on aligning the overall guest experience with four-star expectations.
Ultimately, Ramada by Wyndham Almaty offers a combination of convenient location, spacious accommodations, and friendly service, making it a value choice for travelers seeking comfort and easy access to the city's experiences, despite areas needing improvement.
Categories
4 Star
Gym
Sustainability Journey
Categories
2
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