The Lancaster Marriott at Penn Square is a great choice for those looking for a stay in downtown Lancaster. The hotel's location is unbeatable and many guests found their stay to be pleasant and adequate. While some guests did have issues with the conditions of their rooms and the front desk customer service, the hotel still offers a decent option for those visiting Lancaster. However, amenities such as wifi and breakfast were not included in the room cost and guests stated that the hotel was overpriced for what it offered. Despite this, Lancaster as a whole was found to be interesting and worthy of a visit.
Holiday Inn Lancaster by IHG is an ideal place for a family vacation. The hotel boasts an inviting indoor pool for kids to have fun and a gym overlooking it for parents to work out. Guests loved the delicious breakfast that is hassle-free and the hotel's attractive room rates make it an affordable option for families on a budget. However, a few visitors complained of the long wait to change rooms and potential door collisions. Others have mentioned that the staff was unfriendly towards children from traveling basketball teams. Despite the minor downsides, the hotel is still an enjoyable place to stay, perfect for family trips or a child's birthday celebration.
The Lancaster Arts Hotel in Lancaster, Pennsylvania, receives high praise for its exceptional location, artistic ambiance, and historical charm. Positioned conveniently close to downtown attractions, the hotel allows guests easy access to local restaurants, shops, and entertainment venues, while still offering the tranquility of nearby residential neighborhoods. Complimentary, covered parking is an added benefit, ensuring a stress-free experience for visitors traveling by car.
The breakfast service, while occasionally receiving mixed reviews regarding its variety, generally impresses with its robust, diverse offerings, complete with gluten- and dairy-free options. The attentive and courteous breakfast staff contribute to creating a welcoming morning atmosphere. The hotel's on-site restaurant, John J Jeffries, is celebrated for its farm-to-table dining experience, offering innovative dishes made from local and organic ingredients. Guests highlight the excellence and creativity of the menu, as well as the attentive service, making dining there a memorable evening experience.
Rooms at the Lancaster Arts Hotel are described as spacious, clean, and infused with historic and modern elements, featuring unique fixtures like exposed brick walls and original artworks. The inviting decor delivers both visual appeal and comfort, ensuring guests have a restful and enjoyable stay. The comfort level is elevated further with plush furnishings, luxurious bedding, and amenities such as jacuzzi tubs in selected suites, which add a touch of indulgence.
Guests frequently commend the hotel staff for their friendliness, exceptional service, and dedication to making each visit special. The commitment to cleanliness is evident in the well-maintained rooms and common areas, which visitors often describe as immaculately clean. The hotel's preservation of its historic architecture, along with artistic elements in its decor, sets a distinctive tone that combines past and present seamlessly.
While some guests mention minor inconveniences, the overarching sentiment holds the Lancaster Arts Hotel in high regard for its charm, comfort, and the unique experience it offers. It's particularly favored for romantic getaways, owing to its cozy and inviting setting. Overall, the hotel stands out as a preferred choice for those seeking a well-maintained, aesthetically pleasing, and authentically historic place to stay in the heart of Lancaster.
The Cork Factory Hotel offers a unique and appealing experience for guests, seamlessly blending historic charm with modern conveniences. Nestled within a historic cork factory, the hotel's location is highly praised for its charm and convenience, providing easy access to Lancaster's city center and surrounding attractions such as Amish country. Despite being close to downtown, the hotel maintains a tranquil atmosphere. Guests appreciate the accessibility to dining, nightlife, and local attractions, with ample parking facilities adding to the convenience.
The on-site dining experiences are consistently commended, with exceptional cuisine and stellar service at the hotel's restaurant. Guests highlight the delicious food, plentiful portions, and top-notch service in a peaceful and comfortable setting, with a charming courtyard enhancing the ambiance. Despite some variability in breakfast offerings, the overall dining experience at the hotel is rated highly.
The hotel rooms, characterized by spaciousness and cleanliness, offer a fusion of old-world charm and modern amenities. With rustic architectural features like exposed brick walls and timber beams, and luxurious bathrooms, the accommodations provide a comfortable and inviting environment. Despite minor issues such as occasional noise, the rooms are notably well-designed and comfortable, supported by attentive and helpful staff.
Cleanliness is a hallmark of the Cork Factory Hotel, with both rooms and common areas maintained in impeccable condition. The staff is frequently praised for their friendliness and dedication, contributing to a warm and welcoming atmosphere. The beds are highlighted for their exceptional comfort, contributing to a pampered sleep experience with quality bedding.
The hotel also offers reliable free WiFi, a convenient parking situation despite minor confusions, and a setting that serves as a great base for exploring the surrounding area. The Cork Factory Hotel is highly recommended for its competitive pricing and distinctive character, blending historical atmosphere with modern amenities, making it a charming and affordable choice for travelers.
The Residence Inn by Marriott Lancaster hotel provides exceptional customer service from a friendly and professional team of staff. Check-in is quick and easy and guests are made to feel welcome and comfortable throughout their stay. Front desk clerks are knowledgeable and accommodating, offering excellent recommendations for things to do in the area. Mary Ellen stands out for her kindness and attentiveness. Although some guests noticed that not all staff members were wearing masks correctly, overall, the staff is professional, courteous and extremely helpful. If you're looking for a hotel with a great team of staff, the Residence Inn by Marriott Lancaster is the perfect destination.
Home2 Suites By Hilton Lancaster is a beloved hotel, particularly for families and groups of friends. The location is conveniently situated near shops and restaurants, making it an ideal choice. Even though the hotel may not be Hilton caliber, it is a pleasant stay. Although a few visitors had problems with room cleaning and room service, the majority enjoyed their commodious rooms. Although breakfast was satisfactory, some visitors felt it could be better. Some guests felt the hotel was uncomfortable and unkempt, which was unfortunate. A few guests felt disappointed by the limited pool access and noise level, while others were pleased that the hotel followed COVID-19 cleanliness precautions. Overall, if you're searching for budget-friendly accommodations in a prime location, consider staying at Home2 Suites By Hilton Lancaster.
Candlewood Suites - Lancaster West by IHG, enjoys a highly favorable location right off Route 30, offering easy access to various dining options, stores and a shopping mall. The hotel’s central positioning near venues like a sports complex makes it an ideal choice for guests attending events, as well as for families and travelers with pets. Its convenience extends to business travelers with late check-in and proximity to essential services like gas stations and eateries, significantly enhancing the guest experience.
The hotel does not offer a traditional breakfast service, but the fully-equipped kitchens in the rooms allow guests to prepare their own meals, balancing the lack of breakfast options with practical in-room cooking facilities.
Rooms at Candlewood Suites - Lancaster West are consistently highlighted for their cleanliness, spaciousness and well-equipped amenities. Guests frequently describe the rooms as large, amazing and very nice with full kitchens or kitchenettes adding a homelike feel. Comfort is enhanced by large tables with chairs and full-size refrigerators, though some guests needed time to adjust to the mattresses. The quiet environment and prime location contribute to a consistently positive stay.
Cleanliness is generally a strong attribute of the hotel with many guests appreciating the well-maintained facilities and clean rooms. While there are occasional comments about inconsistent cleaning standards, the overall guest sentiment is overwhelmingly positive. The courteous staff further enhances the hotel's appeal by maintaining a welcoming atmosphere and addressing cleanliness and maintenance promptly.
The staff at Candlewood Suites - Lancaster West earn high marks for their friendly, accommodating and helpful demeanor. Most guests point out the extremely nice and supportive front desk team, making for smooth check-ins and an enjoyable stay. Although there are rare exceptions, the overall impression of the staff is one of warmth and efficiency.
In summary, Candlewood Suites - Lancaster West by IHG, delivers a positive guest experience through its strategic location, well-equipped and clean rooms and notably friendly staff, making it a favored choice for a variety of travelers.
The Eden Resort and Suites, BW Premier Collection provides a beautiful and convenient hotel experience that guests enjoy. The friendly and helpful staff, including the manager, provide great service despite minor issues. The only downside is the high price for the overall experience.
Lancaster Suites offers a delightful accommodation experience in the heart of the Lancaster area, appealing to various travel preferences with a strong emphasis on convenience, comfort, and service. Its strategic location, easily accessible via major highways yet secluded enough to provide a peaceful retreat, serves as an excellent base for exploring the cultural and scenic charm of Lancaster County. Visitors appreciate the proximity to dining options, shopping outlets, and popular attractions, making it a central and convenient choice for leisure and business travelers alike.
The breakfast receives largely positive feedback, offering a variety of options that include fresh fruit salad, yogurt selections, and the beloved pancake machine. While some guests wish for more hot food choices, the friendly and attentive staff, along with the pleasant atmosphere, contribute to a generally satisfactory experience.
Rooms at Lancaster Suites are frequently praised for their cleanliness, spaciousness, and thoughtful amenities such as kitchenettes with microwaves and refrigerators. This, combined with comfortable beds often highlighted as firm and cozy, ensures a restful stay. The hotel's renowned cleanliness extends to its communal areas, enhancing the inviting environment for both short and extended stays.
The staff at Lancaster Suites consistently earn high praise for their attentive and friendly service, creating a welcoming atmosphere that many guests find makes it feel like a home away from home. Positive interactions with staff at the front desk and other areas contribute significantly to the overall guest experience.
The hotel’s parking facilities are noted for their convenience, being well-lit, clean, and easily accessible, aligning with the hotel’s reputation as an excellent choice for travelers. The pet-friendly approach, including special amenities for dogs, makes Lancaster Suites a favored option for those traveling with furry companions.
Though the hotel receives some mixed feedback regarding certain amenities like breakfast and bed comfort, it remains a preferred choice for budget-conscious travelers due to its excellent value-for-money offering. Overall, Lancaster Suites stands out for its strategic location, accommodating services, and a welcoming environment conducive to both leisure and business stays.
Overall, avid hotels - Lancaster by IHG is a great choice for travelers looking for affordable and clean accommodations with a fantastic pool. The hotel's saltwater pool is a favorite among guests with many praising the warm and clean water. Families with children in particular appreciate the pool's size and the fact that it's never too crowded. Some guests wished for extended pool hours, but still enjoyed taking a dip in the excellent pool. The hotel also offers free drinks and gym facilities. Although a few guests mentioned a lack of seating or the pool's size, most reviews are positive about the hotel's overall cleanliness, location and value. If you're looking for a relaxing pool experience in Lancaster, avid hotels - Lancaster by IHG is definitely worth considering.
Dutch Wonderland Inn offers a family-friendly, themed experience that particularly delights children, thanks to its vibrant cartoon decor and engaging activities. Among the positive aspects, the hotel's location stands out, being conveniently situated next to Dutch Wonderland theme park and close to numerous attractions, shops and restaurants. This strategic positioning ensures that guests have ample entertainment and dining options, as well as easy access to major highways for hassle-free travel.
The hotel features a variety of amenities designed to entertain families, including indoor and outdoor pools, themed splash pads, an arcade and special family activities like scavenger hunts and character meet-and-greets. Outdoor features such as fire pits for s'mores add to the fun and the pool area, despite occasional overcrowding and cleanliness issues, is a favorite among children. Guest rooms, especially those with bunk beds and individual TVs for each bed, receive praise for their kid-pleasing design, though maintenance and cleanliness need improvement.
Staff at the Dutch Wonderland Inn generally receive high marks for their friendliness and efforts, contributing to a welcoming and positive atmosphere. Specifically, lifeguards and activities staff are recognized for their attentive and engaging service, enhancing the experience for young guests. The hotel parking is another appreciated convenience, offering ample and free parking close to Dutch Wonderland.
However, the dining experience at the hotel is mixed. While the themed dining ambiance and certain menu items receive praise, inconsistencies in service, food availability and pricing raise concerns. Breakfast, in particular, has drawn criticism for its limited options, high prices and issues with timely restocking and quality. The dinner offerings also face similar critiques with additional operational challenges like unexpected closures.
In summary, Dutch Wonderland Inn excels in providing an entertaining, engaging stay for families with children, offering a variety of fun activities and a convenient location. Despite some areas needing attention, particularly in terms of dining, cleanliness and maintenance, the hotel's unique themed experience makes it a memorable destination for families seeking a playful atmosphere.
The Red Roof Inn Lancaster boasts a prime location, applauded for its convenience and close proximity to numerous restaurants, shops and popular attractions like Dutch Wonderland. Guests value its accessibility and appreciate the surrounding pet-friendly areas and ease of reaching essential amenities.
Despite mixed reviews about breakfast offerings, travelers find the availability of good coffee and the abundance of nearby dining options satisfactory. The hotel’s affordability and on-site amenities like a swimming pool also contribute positively to their stay.
Room experiences are varied; many guests commend the cleanliness, modern features and spaciousness that include amenities such as refrigerators and microwaves. Comfortable beds and additional facilities like a well-maintained pool and jacuzzi enhance the stay for some. However, inconsistency in room upkeep, including reports of stained bedding, foul smells, bugs and maintenance issues, detracts from their overall experience.
Cleanliness across the hotel garners mixed feedback. While several guests find their rooms clean and comfortable, others encounter significant cleanliness issues, from dirty rooms and linens to common areas and the pool needing better maintenance.
The hotel staff generally receive praise for their friendliness, attentiveness and helpful attitude with fast check-ins and positive interactions being common highlights. Nonetheless, a few instances of unhelpful service and poor customer interactions are noted.
The pool, despite being a welcomed feature, is often criticized for its lack of upkeep with several guests noting its uncleanliness, green color and inaccurate heating claims.
Opinions on the sleeping arrangements are diverse with many guests appreciating the comfort of the beds, while others report significant discomfort due to hard mattresses, poor-quality pillows and bed cleanliness issues.
Overall, the Red Roof Inn Lancaster provides a centrally located and budget-friendly stay with certain noted drawbacks related to cleanliness and room maintenance. The friendly staff and availability of nearby amenities positively impact many guests’ experiences.
Spruce Lane Lodge and Cottages, located in the picturesque Amish Country, is celebrated for its serene setting that offers both tranquility and accessibility to local attractions such as Kitchen Kettle Village and the Sights and Sounds Theater. The peaceful environment allows guests to enjoy a private, homely atmosphere while being close to restaurants and attractions.
The accommodations at Spruce Lane Lodge and Cottages are frequently praised for their spacious and charming design. Guests enjoy the large, clean rooms and cottages that exude a quaint neighborhood feel and are conveniently located near food and gas options. The thoughtful inclusion of amenities, like porch seating, enhances the cozy ambiance, making it an inviting place especially for families. However, some minor drawbacks include slightly dated bathrooms and the absence of televisions, although these do not overshadow the overall comfort and practicality of the accommodations.
Cleanliness is a highlight at the Lodge, where many guests note the bright, airy interiors and fresh-smelling linens. While there are occasional comments about dust and maintenance inconsistencies, the majority praise the clean and welcoming environment, adding to the home's retreat allure.
Feedback on the staff and check-in experiences is mixed. Some guests express appreciation for the friendly nature of the staff, particularly Dagmar, known for her attentiveness. However, the lack of on-site staff and reliance on phone-based check-in processes are points of contention for others. Despite these concerns, the cottages maintain a cozy, homelike atmosphere, ideal for exploring the nearby Lancaster area.
Beds at the Lodge receive varied reviews. While some find them comfortable, others mention issues with noise and firmness, with mentions of firmness and mattresses sagging slightly. Nonetheless, the overall experience at Spruce Lane Lodge and Cottages remains positive, offering guests a peaceful and convenient getaway.
Nestled in the tranquil area of Lancaster, Holiday Inn Express & Suites Lancaster East - Strasburg by IHG, provides an ideal and peaceful location for travelers with easy access to major attractions like the Sight and Sound Theater and Strasburg Rail Road. The hotel offers hassle-free accessibility to gas stations, highways and restaurants, alongside scenic views that foster a restful stay.
The complimentary breakfast garners consistently positive reviews, praised for its cleanliness and wide variety. Items such as eggs, sausages, omelets, yogurts and pancakes are frequently highlighted with many guests describing the meal as better than typical hotel offerings. An early start at 6 am ensures guests can begin their day with a well-rounded meal in a clean dining environment.
Rooms at the hotel repeatedly impress guests with their exceptional cleanliness and comfort. Spacious and well-laid-out, the accommodations include modern amenities and high-quality furnishings. The bathrooms, featuring nice countertops and excellent water pressure, add to the appeal. Both rooms and common areas are maintained in immaculate condition, contributing to the overall high standards of cleanliness upheld by the hotel.
The staff at Holiday Inn Express & Suites Lancaster East - Strasburg are widely commended for their friendliness, helpfulness and professionalism. Guests frequently highlight the warm and accommodating nature of the team, especially noting individuals like Lorraine at the front desk. The staff’s attentiveness and efficiency significantly enhance the guest experience, creating a welcoming and hospitable atmosphere.
While the pool has its admirers, especially among children, feedback is mixed. Some guests appreciate the warmth and cleanliness of the pool area, but concerns about debris, lack of regular maintenance, size and occasional closures have been noted. Noise from children using the pool can also be heard in the hallways.
The beds at the hotel receive a lot of praise for their comfort, contributing to a restful stay for many. Guests often use terms like "very comfortable" and "super comfortable" to describe the mattresses and pillows. The provision of amenities like body wash, lotion, shampoo and conditioner dispensers adds to the convenience. Although a few guests found the mattresses firmer than their personal preference, the general sentiment is one of satisfaction.
Overall, Holiday Inn Express & Suites Lancaster East - Strasburg stands out as a reliable choice for travelers seeking a clean, comfortable stay in a serene and accessible location, bolstered by excellent service from the hotel staff.
Bird-in-Hand Family Inn is a well-regarded destination nestled in the heart of Amish country, offering guests a delightful stay with its ideal location and family-friendly atmosphere. Positioned conveniently amid local attractions, shops, and restaurants, the inn is particularly appealing to those attending events like the nearby Balloon Festival. This prime location, coupled with clean and comfortable surroundings, enhances the hotel's reputation as a welcoming escape for families.
Guests consistently praise the cleanliness and tidiness of the accommodations, which feature amenities such as mini fridges, Keurig coffee makers, and microwaves. The inn also boasts an impressive range of recreational facilities, including two indoor pools, an outdoor walk-in pool, and a basketball court, ensuring plenty of activities for children and adults alike. The clean and well-maintained pool areas, accompanied by a hot tub, contribute to a satisfying and relaxing experience.
The staff at Bird-in-Hand Family Inn earn high marks for their friendliness and professionalism, creating a warm atmosphere that is well-appreciated by guests. They are also commended for offering valuable local tips, enhancing the overall visit. Although the decor may feel a bit dated, the exceptional cleanliness and organization more than make up for it.
Breakfast at the inn receives varied feedback; while many enjoy the delicious and diverse options offered at the buffet, some guests wish for a complimentary continental breakfast. However, the on-site bakery and restaurant receive accolades, adding to the overall positive dining experience.
Beds at the inn receive mixed reviews. Many guests enjoy the comfort and cleanness, but some find the mattresses overly firm or small, with pillows noted as too soft. Despite these minor drawbacks, Bird-in-Hand Family Inn remains a preferred choice for families and travelers seeking a clean, accommodating, and amenity-rich getaway in a picturesque setting.
The Warehouse Hotel at The Nook is a highly recommended hotel for those attending events or tournaments at the nearby Spooky Nook Sports Complex. The hotel's convenient location is praised by many guests, who also appreciate its proximity to other area attractions. The hotel's restaurant offers great dinner options and is highly recommended for its tasty and delicious food, excellent service and great atmosphere. The hotel's rooms are spacious, nicely furnished and kept clean and organized. The staff is friendly, accommodating and personable with exceptional customer service. While some guests had issues with parking and breakfast, overall, the Warehouse Hotel at The Nook is an excellent choice for guests who want a comfortable, clean and convenient stay. The hotel is also family-friendly with plenty of activities to keep kids entertained. Although some guests had mixed reviews regarding the beds, the majority rated the hotel as very good or great.
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