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Hilton Waikoloa Village

Waikoloa , 69-425 Waikoloa Beach Drive (Show on Map)

7.5

Good

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Summary of reviewsHilton Waikoloa Village is celebrated for its impressive location, offering guests stunning ocean views, lush gardens, and magnificent sunsets from private balconies. The serene surroundings complement the multiple outdoor areas such as pools and a private beach, all of which contribute to a relaxing ambiance. While the resort's secluded position may pose a challenge for those looking to explore beyond its borders, the breathtaking environment and convenient access to nearby stores and restaurants enrich the overall experience.

Breakfast at Hilton Waikoloa Village is highly praised for its hearty and varied offerings, with attentive service enhancing the dining experience. Although the buffet's cost is noted as high, its quality and diverse selection leave guests satisfied. In contrast, dinner options fall short of expectations, with limited restaurant choices and high prices. Despite the picturesque settings for some dining areas, the culinary experience often feels lacking compared to the beautiful surroundings.

Rooms at the Hilton Waikoloa Village are generally comfortable and clean, with guests enjoying the spaciousness and stunning views. While there are some concerns about outdated decor and certain maintenance issues, such as old carpets and occasional cleanliness lapses, the comfort and cleanliness of the rooms receive positive mentions. The exceptional service provided by the housekeeping staff contributes to the overall satisfaction.

The staff at Hilton Waikoloa Village are recognized for their friendliness and accommodating nature, creating a welcoming environment. Although there are some minor critiques regarding certain interactions, the overall service remains a highlight of the guest experience. The strikingly designed pool areas, complete with waterfalls and bridges, offer a relaxing oasis for guests of all ages, making them a focal point of the resort.

Families find the resort particularly appealing, with its variety of activities catering to children and a family-friendly atmosphere. However, parking fees are perceived as high, adding to the cost of visiting the resort. Despite this, Hilton Waikoloa Village stands out as a scenic and engaging retreat, providing memorable experiences for families and couples alike.
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Resort near Golf Courses

Hilton Waikoloa Village is situated near Waikoloa Beach Resort Golf, offering access to three nine-hole courses: Beach Nine, Lakes Nine, and Kings' Nine. Guests can combine any two courses for a unique 18-hole experience. The resort also features a 30,000 sq. ft. putting course.

Resort near The Beach

Located on 62 oceanfront acres, this resort features a four-acre ocean-fed lagoon with a white sand beach. Guests can travel by tram or boat along tropical gardens and waterways.

Resort for Honeymoon

There is no better honeymoon destination than an absolutely luxurious beachfront resort in Hawaii. Offering luxurious private accommodation, romantic dinners and a plethora of amenities and facilities for couples, this hotel will make your dream honeymoon a reality.

Resort with Spa

Hilton Waikoloa Village includes the Kohala Spa, which offers a range of luxurious massages and salon services. The spa combines modern techniques with natural elements like heated stones and ti leaves, providing a rejuvenating experience.

Family Friendly Resort

This resort is known as the "Disneyland" of the Big Island and the biggest resort on the island, featuring a tram and canal boats for getting around its 62-acre property. It boasts multiple pools (some with waterslides), a private saltwater lagoon for swimming, snorkeling, and kayaking, and a kids club. Families will appreciate the extensive outdoor grounds and various on-site dining options.

Resort with Swimming Pool

This resort features multiple pools, including the Kona Pool with a 175-foot waterslide, hot tubs, swim-through waterfalls, an underwater grotto, and a wading area for toddlers. The Kohala River Pool offers interconnected pools, smaller waterslides, waterfalls, and a small lazy river, providing diverse aquatic experiences.

Pool Water Slide Lazy River Outdoor Pool

Business Resort

Hilton Waikoloa Village provides extensive conference and meeting facilities, making it suitable for large-scale business events. It offers state-of-the-art audiovisual equipment, dedicated event planning services, and a full-service business center. The resort's diverse amenities ensure a comfortable and productive stay.

Resort with Parking

Self-parking is available with in and out privileges, subject to charges. Valet parking is also available at a higher fee. Electric vehicle chargers are on site.

EV charging stations

Accessible Resort

This resort offers accessible rooms with options for one king bed or two queen beds. Accessible bathrooms feature either a walk-in shower with a seat and grab bars, or a bathtub with grab bars. The hotel provides accessible parking, elevators, public entrances, and registration desks. It also has accessible routes to the reception/lobby via ramps.

Resort with Gym

This resort features a fitness center and offers various activities and experiences. The fitness center allows guests to maintain their workout routine while on vacation.

Resort with Tennis Courts

This resort provides tennis courts among its extensive list of amenities. It's a large resort with various recreational options, including tennis, making it suitable for guests looking for diverse activities.

Resort for Yoga

Offers fitness and wellness activities. Its large size and variety of amenities provide options for both active and relaxing pursuits, including spaces suitable for personal yoga practice.

Resort with EV Charging Stations

Includes EV charging stations, providing added convenience for guests with electric vehicles. A large resort with a range of activities and amenities.

4-Star Resort

This resort spans 62 oceanfront acres and features 3 outdoor pools, a museum walkway, and a full-service spa. Guests can enjoy various activities including tennis, golf, and a luau dinner show. The guest rooms offer views of the tropical gardens, Pacific Ocean, and Waiulua Bay.

Resort with Outdoor Pool

This expansive resort features multiple pools, including the Kona Pool with a 175-foot waterslide and a sandy beach area for kids, and the Kohala Pool with interconnected pools and smaller waterslides. There's also an adults-only pool for tranquility. With such a variety of pool experiences, it caters to all preferences.

Resort with Lazy River

Offers extensive pool areas with a lazy river, providing a relaxing Hawaiian experience. The resort includes various water activities and beautiful ocean views.

Luxury Resort

Beachfront Resort

What is between the hotel and the beach?

Nothing. The beach is directly accessible from the hotel

Is this a private beach? Yes

Answers last updated by Hilton Waikoloa Village

Resort Taking Steps Towards Sustainability

Romantic Resort

Resort with Pool Water Slide

Room Types

Makai Room One King with Ocean View Located in MAKAI, this room provides a view of the ocean near the dolphin lagoon. This room includes a TV with cable channels, a coffee machine, and a refrigerator. The en suite bathroom includes free toiletries, a hairdryer, ironing facilities, and bathrobes, as well as a standing shower with a hand-held shower head.

Palace Royal Suite One King Bed with Ocean View Styled in white plush linens, this one-bedroom suite includes a TV with cable channels, a coffee machine, and a refrigerator. The en suite bathroom includes free toiletries, a hairdryer, ironing facilities, and bathrobes.

Makai One Bedroom Suite One King Bed with Ocean View Offering an ocean view, this spacious suite includes a TV with cable channels, a coffee machine, and a refrigerator. The en suite bathroom includes free toiletries, a hairdryer, ironing facilities, and bathrobes.

Makai Room One King Bed with Resort View This room includes a TV with cable channels, a coffee machine, and a refrigerator. The en suite bathroom includes free toiletries, a hairdryer, ironing facilities, and bathrobes.

Makai Room Two Queen Beds with Resort View - Accessible Tub This room includes a TV with cable channels, a coffee machine, and a refrigerator. The en suite bathroom includes free toiletries, a hairdryer, ironing facilities, and bathrobes.

Makai Room One King Bed with Resort View - Accessible Tub This room includes a TV with cable channels, a coffee machine, and a refrigerator. The en suite bathroom includes free toiletries, a hairdryer, ironing facilities, and bathrobes.

Makai Room Two Queen Beds with Ocean View - Hearing Accessible Featuring ocean, dolphin, or saltwater views, this hearing accessible room includes a TV with cable channels, a coffee machine, and a refrigerator. The en suite bathroom includes free toiletries, a hairdryer, ironing facilities, and bathrobes. The room also has a visual alarm, and notification devices for the doorbell or door knock and incoming telephone calls. Any corresponding photo may not reflect the specific accessible room type or room feature.

Makai Room One King Bed with Resort View - Hearing Accessible This room includes a TV with cable channels, a coffee machine, and a refrigerator. The en suite bathroom includes free toiletries, a hairdryer, ironing facilities, and bathrobes.The room also has a visual alarm and notification devices for the doorbell or door knock and incoming telephone calls. Please note: Any corresponding photo may not reflect the specific accessible room type or room feature.

Makai Naia or Naupaka Suite One King Bed with Ocean View Experience this luxurious, spacious split-level suite with a large private balcony overlooking the dolphin lagoon. This suite includes a TV with cable channels, a coffee machine, and a refrigerator. The en suite bathroom includes free toiletries, a hairdryer, ironing facilities, and bathrobes.

King Room - Ocean View This room includes a TV with cable channels, a coffee machine, and a refrigerator. The en suite bathroom includes free toiletries, a hairdryer, ironing facilities, and bathrobes.

Palace Room One King Bed with Resort View This room includes a TV with cable channels, a coffee machine, and a refrigerator. The en suite bathroom includes free toiletries, a hairdryer, ironing facilities, and bathrobes.

Palace Room One King Bed with Resort View - Hearing Accessible This room includes a TV with cable channels, a coffee machine, and a refrigerator. The en suite bathroom includes free toiletries, a hairdryer, ironing facilities, and bathrobes.

Palace Room One King Bed with Ocean View This room includes a TV with cable channels, a coffee machine, and a refrigerator. The en suite bathroom includes free toiletries, a hairdryer, ironing facilities, and bathrobes.

Palace Room One King Bed with Ocean View - Accessible Tub This room includes a TV with cable channels, a coffee machine, and a refrigerator. The en suite bathroom includes free toiletries, a hairdryer, ironing facilities, and bathrobes.

Palace Presidential Suite One King Bed with Ocean View This suite includes a TV with cable channels, a coffee machine, and a refrigerator. The en suite bathroom includes free toiletries, a hairdryer, ironing facilities, and bathrobes.

Palace Room Two Queen Beds with Resort View This room includes a TV with cable channels, a coffee machine, and a refrigerator. The en suite bathroom includes free toiletries, a hairdryer, ironing facilities, and bathrobes.

Palace Room Two Queen Beds with Resort View - Hearing Accessible This room includes a TV with cable channels, a coffee machine, and a refrigerator. The en suite bathroom includes free toiletries, a hairdryer, ironing facilities, and bathrobes.

Palace One Bedroom Suite One King Bed with Resort View This suite includes a TV with cable channels, a coffee machine, and a refrigerator. The en suite bathroom includes free toiletries, a hairdryer, ironing facilities, and bathrobes.

Palace Room Two Queen Beds with Ocean View This room includes a TV with cable channels, a coffee machine, and a refrigerator. The en suite bathroom includes free toiletries, a hairdryer, ironing facilities, and bathrobes.

Palace Room Two Queen Beds with Ocean View - Accessible Tub This room includes a TV with cable channels, a coffee machine, and a refrigerator. The en suite bathroom includes free toiletries, a hairdryer, ironing facilities, and bathrobes.

Palace Forward Suite One King Bed with Ocean View The spacious air-conditioned suite offers a flat-screen TV, a tea and coffee maker, a seating area, a safe deposit box as well as sea views.

Makai Room One King Bed with Ocean Front View The spacious air-conditioned quadruple room provides a flat-screen TV, a tea and coffee maker, a seating area, a safe deposit box as well as sea views. The unit offers 1 bed.

Makai Room Two Queen Beds with Ocean Front View The spacious air-conditioned quadruple room features a flat-screen TV, a tea and coffee maker, a safe deposit box, a game console as well as sea views. The unit has 2 beds.

Palace Suite A seating area with a flat-screen TV, air conditioning and a balcony are featured in this spacious suite.

Queen Room with Two Queen Beds and Ocean View The spacious air-conditioned quadruple room features a flat-screen TV, a tea and coffee maker, a safe deposit box, a game console as well as sea views. The unit has 2 beds.

Queen Room with Two Queen Beds and Resort View The spacious quadruple room offers air conditioning, a tea and coffee maker, a safe deposit box, a game console and a flat-screen TV. The unit has 2 beds.

Lanai Queen Room with Two Queen Beds and Ocean View The spacious air-conditioned quadruple room provides a flat-screen TV, a tea and coffee maker, a seating area, a safe deposit box as well as sea views. The unit offers 2 beds.

Lanai King Room with Ocean View The spacious air-conditioned quadruple room offers a flat-screen TV, a tea and coffee maker, a seating area, a safe deposit box as well as sea views. The unit offers 1 bed.

Makai Lanai Room Two Queen Beds with Ocean View - Roll In Shower The spacious air-conditioned quadruple room offers a flat-screen TV, a tea and coffee maker, a seating area, a safe deposit box as well as sea views. The unit has 2 beds.

Makai Lanai Room Two Queen Beds with Garden View The spacious air-conditioned quadruple room features a flat-screen TV, a tea and coffee maker, a seating area, a safe deposit box as well as sea views. The unit has 2 beds.

Makai Lanai Room One King Bed with Garden View The spacious air-conditioned quadruple room provides a flat-screen TV, a tea and coffee maker, a seating area, a safe deposit box as well as sea views. The unit offers 1 bed.

Palace King Room with Garden View - Ground Floor Boasting a balcony, this quadruple room also features air conditioning, a tea and coffee maker and a flat-screen TV. The unit has 1 bed.

Palace King Room with Golf View Boasting a balcony, this quadruple room also offers air conditioning, a tea and coffee maker and a flat-screen TV. The unit has 1 bed.

Palace Queen Room with Two Queen Beds and Garden View - Ground Floor This quadruple room has air conditioning, a tea and coffee maker, a flat-screen TV and a balcony. The unit has 2 beds.

Palace Queen Room with Two Queen Beds and Golf View Featuring a balcony, this quadruple room also offers air conditioning, a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.

King Room with Accessible Tub - Ocean View The unit has 1 bed.

King Room with Resort View - Hearing Accessible The unit has 1 bed.

King Room with Garden View The unit offers 1 bed.

Queen Room with Two Queen Beds - Resort View The unit has 2 beds.

One-Bedroom King Suite - Resort View

Queen Room with Two Queen Beds - Grand Garden View The unit offers 2 beds.

Queen Room with Two Queen Beds - Golf View - High Floor The unit offers 2 beds.

King Room - Grand Resort View The unit has 1 bed.

One-Bedroom King Suite - Ocean View

High Floor King Room - Golf View The unit has 1 bed.

Queen Room with Two Queen Beds - Ocean View The unit offers 2 beds.

About Hilton Waikoloa Village

License: W20471336-01

Guest Reviews

7.5

Good

Location

Hilton Waikoloa Village boasts an impressive location that captivates guests with its stunning ocean views and magnificent exteriors. The serene setting provides a picturesque backdrop that includes lush gardens, a saltwater lagoon, and incredible sunsets observed from private balconies. Guests are enamored by the fantastic scenery and enjoy access to multiple pools and a private beach.

The property's expansive outdoor areas and layout are perfect for those keen on exploring, with the location offering sunny and mild weather that complements the overall relaxing ambiance. Visitors appreciate the convenience of surrounding areas filled with stores and restaurants, expanding the range of available activities and dining experiences.

Despite its secluded position, which might make venturing beyond the resort more challenging, Hilton Waikoloa Village offers a relaxing sanctuary with inherent beauty throughout its extensive grounds. While some visitors find the parking expensive and dining options limited, the breathtaking environment helps compensate for these disadvantages, drawing travelers to its beautiful scenery and excellent setting.

Breakfast

At Hilton Waikoloa Village, breakfast is a highlight worth experiencing, drawing praise for its hearty and varied offerings. Guests often describe it as a rich and comprehensive buffet, where the quality of both food and service stands out. The attentive and kind wait staff at the Nui restaurant enhance the dining experience, making breakfast here a delight. While the main restaurant also earns positive remarks for both breakfast and dinner, some guests feel that the breakfast buffet, priced at $55 per adult and $29 per child, might be too costly for daily indulgence. Despite this, the overall consensus is that the breakfast experience is notable, thanks to its comprehensive variety and exceptional service, even though a more diverse menu could elevate it further.

Dinner

Hilton Waikoloa Village offers a picturesque ocean view and a stunning lagoon that guests find appealing. However, when it comes to dining options, travelers might notice some shortfalls. The hotel features a limited selection of restaurants for dinner, with only two open in the evening, and many eateries close earlier than some guests might prefer. For those seeking a memorable experience such as the luau, it is advisable to plan ahead as it tends to sell out quickly. The on-site dining, notably at KPC, is set against a breathtaking sunset backdrop, but the cuisine seems to leave much to be desired, feeling comparable to a diner yet at a premium cost. Guests have expressed that food prices across the hotel are significantly higher than what they might find outside, with meals like pizza and a Coke climbing to around 80 USD. Such costs can amount to a hefty dining bill, especially for families, leaving visitors feeling that the culinary experience doesn’t quite match the beauty of the setting.

Rooms

The guest reviews of the Hilton Waikoloa Village offer a variety of insights into the hotel rooms. Many visitors praise the comfort and cleanliness of the rooms, often highlighting the spaciousness and stunning views, particularly those with a beautiful resort or sea view. Some guests appreciated thoughtful touches such as fresh flowers on the bed. However, the decor and overall maintenance of the rooms seem to fall short according to several reviews, with many noting that the rooms and common areas feel outdated. Issues like old carpets, outdated bathrooms, and lack of Hawaiian decor were mentioned. A few reports of cleanliness concerns, such as cockroaches and infrequent housekeeping services, were noted as well. Despite these mixed observations, the comfort of the beds and the cleanliness of the rooms were points of satisfaction for many guests. Overall, while the rooms could benefit from modernization, the attractive views and comfortable accommodations provide a pleasing experience for most visitors.

Cleanliness

Hilton Waikoloa Village offers a mix of experiences when it comes to cleanliness and maintenance, based on guest reviews. While the lush lagoon and mesmerizing dolphin encounters stand out as highlights, certain areas, particularly the rooms, have shown signs of aging and could benefit from renovations. This grand resort’s facilities are noted to be outdated, and several guests have encountered issues such as musty smells and sightings of cockroaches. Cleanliness in some rooms was questionable, with reports of dirty carpets, stained sheets, and poor-quality towels. Despite these drawbacks, the housekeeping staff is commended for their diligence and consistency in maintaining room cleanliness, adding to the positive experience. The property itself, with its picturesque settings, remains a beautiful and scenic retreat, offering a well-organized environment that sometimes overshadows the shortcomings of its rooms.

Staff

At Hilton Waikoloa Village, the staff receive significant praise for their friendliness and accommodating nature, making guests feel welcome throughout their stay. Many reviews highlight the amazing and helpful interactions with staff members, noting the exceptional service provided by individuals like Roberto, who is described as magical. The reception team also stands out for their excellence in service, frequently going beyond expectations to assist guests with queries and requests. Housekeeping staff consistently deliver high-quality service in maintaining guest rooms. There are some mixed impressions, however, with comments about certain staff feeling underappreciated and the occasional snobbiness affecting interactions. Instances such as the front desk not inquiring about guests' stays and an overall lack of training are noted, suggesting room for improvement in specific areas. Despite these occasional inconsistencies, the general atmosphere cultivated by the Hilton Waikoloa Village staff remains largely positive, contributing to a welcoming environment.

Pool

Nestled within the stunning Hilton Waikoloa Village, the pool areas offer a captivating oasis of relaxation and fun for guests of all ages. The beautifully designed pools, adorned with waterfalls and bridges, create a picturesque setting that enhances the natural beauty surrounding the resort. Guests can enjoy the extensive swimming pools that cater to both kids and adults, featuring perfect water temperatures and exciting slides that provide endless enjoyment.

The resort also includes a large swimming pool conveniently located near the Makai accommodations, ensuring easy access to a refreshing swim at any time. The pools are complemented by a protected lagoon that opens to the ocean, offering a unique blend of tranquility and adventure in a breathtaking setting.

While the property itself is vast and bustling, the lush grounds and strategically placed amenities like restaurants and shops make it easy to find moments of relaxation amidst the vibrant atmosphere. Despite the resort's size, the pools remain a highlight, providing a wonderful retreat for families and couples alike, ensuring that all guests can take full advantage of the beautiful Hawaiian surroundings.

Parking

Visitors to Hilton Waikoloa Village have noted that parking fees at the hotel are significantly high, with rates ranging from $40 to $48 per night for self-parking in an uncovered lot. Several guests feel that these charges add an unexpected burden, especially given the existing accommodation costs. Additionally, some guests have mentioned the inconvenience of the parking area being a considerable distance from the main hotel facilities, which may require a lengthy walk to reach their vehicles. Despite the expansive grounds of the hotel, the parking fees are perceived as excessive, affecting the overall price-performance ratio of staying at the resort.

Family

Hilton Waikoloa Village emerges as an ideal destination for families with children, offering a range of activities that cater to younger guests. The resort's pools receive high praise, often described as excellent and beloved by kids for the exciting slides and nearby dolphin encounters. The lagoon stands out as another highlight, deemed perfect for family enjoyment and relaxation. Guests appreciate the variety of food options available, adding to the convenience of a family-friendly environment. Overall, Hilton Waikoloa Village provides a fun and engaging space for families, ensuring that both children and parents have a memorable stay.

Yes, Hilton Waikoloa Village has pool(s) that belong to one or more of the following categories: Pool Water Slide, Outdoor Pool, Lazy River.

Yes, a spa is available at Hilton Waikoloa Village.

No, Hilton Waikoloa Village doesn't allow dogs.

Yes, parking facilities are available at Hilton Waikoloa Village.

Yes, Hilton Waikoloa Village has a gym.

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