Wan Jin Hot Spring offers an enjoyable experience with several positive aspects, contributing to a pleasant stay. The breakfast service, while receiving mixed reviews, is often praised for its simplicity and filling meals, such as the well-liked Old Street meat buns provided on weekdays. The friendly and proactive nature of the staff enhances breakfast by ensuring a safe environment, although a broader selection could improve the offering even further.
The hotel's staff significantly enhances the guest experience with their welcoming and kind-hearted attitudes. Their attentiveness to guests' needs, such as reminders to wear masks during breakfast and detailed introductions during check-in, add a layer of warmth and hospitality. While occasional lapses in enthusiasm were noted, the overall guest interactions are positive, especially towards families with children.
Despite certain cleanliness issues, the effort to maintain cleanliness in some areas is acknowledged. Guests noted general cleanliness but mentioned areas needing improvement, such as dusty floors and bathrooms, as well as outdated equipment in the breakfast area. With attention to thorough cleaning, particularly addressing sand accumulation and uncleaned tables, the overall guest satisfaction could be enhanced.
Guest reviews highlight varying opinions on the firmness of the beds, with some finding them to their liking while others experience discomfort. To address these concerns, the hotel provides extra blankets that guests can use as mattress toppers for added comfort. This effort shows the hotel's intention to accommodate different preferences and improve the sleep quality for its guests.
Overall, Wan Jin Hot Spring provides a welcoming atmosphere with several positive attributes, particularly concerning staff friendliness and breakfast quality, contributing to an enjoyable stay despite minor areas for improvement.
Wanli Spa & Resort receives commendations for its breakfast experience, which frequently delights guests with its delicious offerings. Particularly notable are the steamed buns, celebrated for their taste and popularity in Jinshan, and complemented by soy milk. Even when steamed buns are unavailable, the resort offers pan-fried buns, which guests also enjoy. The convenience of picking up breakfast at the front desk adds to the appeal, and the friendly, attentive staff enhance the dining atmosphere.
The rooms at Wanli Spa & Resort are spacious, providing guests with ample space to relax and unwind. They generally offer a comfortable and cozy environment, particularly the hot spring feature within the rooms, which guests find appealing. Despite these positive aspects, there is room for improvement. Some facilities and equipment in the rooms are outdated, affecting the overall experience. Cleanliness, especially concerning bath towels and room maintenance, is an area that could be enhanced, with reports of non-functional bulbs, ants, and water on the floor, indicating a need for better upkeep.
Cleanliness at Wanli Spa & Resort presents a mixed picture. While beds and quilts are reasonably maintained, there are notable shortcomings in other areas. Dirt and grime have been reported in various room locations, such as under the bed and on bedside tables, with dust and residues detracting from the experience. The condition of public elevators and instances of cotton fluff and dust further highlight the need for improvement. Overall, while Wanli Spa & Resort excels in certain aspects, focused efforts in cleanliness and modernizing amenities would greatly enhance the guest experience.