Quest Warrnambool

Warrnambool -38.38619500, 142.48175100 , 15-19 Liebig Street (Show on Map)
8.8
Excellent


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Summary of reviewsQuest Warrnambool consistently impresses guests with its remarkable location, cleanliness, comfortable rooms, exceptional staff and reliable amenities. Nestled on Liebig Street, the hotel is ideally situated close to the town's bustling center, offering easy access to shops, cafes, restaurants and local attractions like the Maritime Village and Flagstaff Hill. Despite its central location, guests enjoy a pleasant and quiet environment.

The rooms at Quest Warrnambool are modern, well-appointed and exceptionally clean, contributing to a comfortable and inviting stay. Large apartments cater particularly well to families, while the studio rooms maintain high standards of comfort and cleanliness. Guests appreciate thoughtful amenities such as kitchens, laundry services and daily room service, which enhance their overall experience. While some rooms might be smaller or darker than expected, the general consensus is that the accommodations are well-maintained and aesthetically pleasing.

Cleanliness is a standout feature at Quest Warrnambool with numerous reviews highlighting the spotless condition of the rooms and premises. The hotel's commitment to meticulous upkeep ensures a welcoming atmosphere that extends to all areas, from the gardens to the bathrooms. The friendly and efficient housekeeping staff play a significant role in maintaining this high standard.

The staff at Quest Warrnambool receive high praise for their friendliness, helpfulness and exceptional service. From the welcoming reception team to the attentive housekeeping and kitchen staff, the dedication to guest satisfaction is evident. Personalized touches, such as welcome notes and pre-arrival calls, further enhance the positive guest experience.

Free wifi at the hotel generally meets guest needs, providing a strong connection suitable for streaming services like Netflix. Although there are occasional issues with other streaming platforms and smart TV functionalities, the overall internet experience is satisfactory for most guests.

Parking options are secure and convenient with ample available spaces and free parking on site. Though some spaces can be tight and the lots occasionally full, the general sentiment is positive with many guests appreciating the well-secured and accessible parking facilities.

The beds at Quest Warrnambool are frequently described as very comfortable, contributing to a restful sleep. While a few guests noted specific issues such as hard mattresses or lumpy sides, the overall feedback on bed comfort is largely favorable.

Accessibility features at Quest Warrnambool include ground floor units and disabled parking. However, the lack of an onsite lift to first-floor rooms and the location of some amenities offsite might pose challenges for certain guests. Despite this, the hotel's accessible design and accommodating staff contribute to a comfortable stay for those with disabilities.

Overall, Quest Warrnambool delivers a high-quality stay experience characterized by a prime location, clean and comfortable accommodations, excellent staff service and thoughtful amenities, making it a preferred choice for many travelers.
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Aparthotel with Parking
Quest Warrnambool provides on-site parking for guests. It is centrally located, offering easy access to the city's attractions and amenities.

Aparthotel Taking Steps Towards Sustainability

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Aparthotel with Heated Pool

Room Types
Studio This studio features a queen size bed and a small kitchenette with a stovetop, microwave and bar fridge. There is a private bathroom with a shower. This room has no capacity for additional guests.

Executive One-Bedroom Apartment This spacious apartment is over three times the size of the Studio Room and features full kitchen with a refrigerator, stovetop, oven, dishwasher and microwave. There is a spacious living space with couches and a dining table. There is a separate bedroom with a king size bed and a bathroom with a shower over bath, plus private laundry facilities. Relax on the balcony with outdoor furniture.

Executive Two-Bedroom Apartment This spacious apartment features full kitchen with a refrigerator, stovetop, oven, dishwasher and microwave. There is a spacious living space with couches and a dining table. The main bedroom features a queen size bed with an en suite and TV, while the other bedroom has a king bed or 2 single beds. The bathroom includes a shower over bath as well as laundry facilities. Guests can relax on the balcony with outdoor furniture. You can request your bedding configuration in the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Executive Three-Bedroom Apartment This spacious townhouse features 2 levels. There is a secure garage. On the ground floor there are laundry facilities available as well as a bathroom with a shower over bath and a toilet. Bedroom 1 features a king size bed and a single bed. Bedroom 2 includes a queen size bed and a TV. Bedroom 3 is located upstairs and includes a king size bed, walk in robe and en suite bathroom. Upstairs boasts a spacious living room and fully equipped kitchen with a refrigerator, stovetop, oven, dishwasher, microwave and pantry. There is a dining table and large balcony. Please note that you can request either a king bed or 2 single beds. You can request your bedding configuration in the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guest Reviews
8.8
Excellent
Location
Nestled in a prime spot, Quest Warrnambool offers an impressive location that continues to receive high praise from guests. With its proximity to the vibrant heart of the town, it provides easy access to popular shops, cafes and restaurants. Situated on Liebig Street, guests find themselves just a short walk away from all the culinary delights and refreshments they could desire.

The convenience extends beyond just food and shopping. The hotel is centrally located, making it a breeze to stroll to the town centre, waterfront and local attractions like the Maritime Village and Flagstaff Hill. Despite its central position, guests consistently note that the location remains pleasantly quiet.

Accessibility is another key highlight with everything being within walking distance. Whether it's the main street, beach or the bus terminal, the strategic placement of Quest Warrnambool ensures that visitors can comfortably explore everything Warrnambool has to offer without requiring extensive travel.

The hotel’s immediate vicinity is packed with lovely dining options, cafes, pubs and even show venues, making it an ideal choice for those looking to enjoy both convenience and variety during their stay. Additionally, the friendly staff and excellent facilities further enhance the overall guest experience, confirming that Quest Warrnambool's location is indeed a major asset.

Rooms
'Quest Warrnambool' offers a modern and inviting stay with its well-appointed rooms and spacious layouts. Most guests highlight the cleanliness and comfort of the rooms, noting that they are both modern and equipped with excellent facilities, such as kitchens and laundry services. The large apartments are particularly suited for families, providing ample space for multiple guests, while studio rooms, though smaller, still maintain a high standard of cleanliness and comfort.

Visitors appreciate the thoughtful room amenities, spacious living areas and contemporary decor that make the accommodations both functional and aesthetically pleasing. The quiet and homely atmosphere, along with well-maintained gardens, contributes to a relaxing stay. Daily room service is excellent, contributing further to the overall positive experience.

Some reviews mention that a few rooms can be small or dark with limited natural light and on occasion, require deep cleaning. However, these instances appear to be outliers among numerous comments praising the immaculate condition of the accommodations.

The location of the hotel is another strong asset, situated conveniently close to the city center, beach and local attractions such as the Maritime Village. This central location, combined with the quality of the rooms and facilities, makes Quest Warrnambool a great choice for both business and pleasure, providing good value for money.

Beds
At Quest Warrnambool, guests repeatedly emphasize the comfort of the beds, often describing them as "super comfortable," "very comfortable," and "incredibly inviting." Many reviews highlight the quality of the bedding, noting both the comfort and coziness. Despite a few mentions of less favorable experiences such as lumpy sides, hard mattresses and some discomfort with the pillows, the overall sentiment remains positive. Guests frequently appreciate the comfortable beds and the restful sleep they provide, contributing to the widespread praise. On a less positive note, some guests indicated that the beds could become uncomfortably hot during the night and a few found the mattresses too hard for their liking. Nonetheless, the generally favorable feedback suggests Quest Warrnambool delivers a consistently comfortable sleep experience that many guests enjoy.

Cleanliness
Quest Warrnambool consistently impresses with its exceptional cleanliness and comfort, as highlighted by guest reviews. The hotel offers a clean and comfortable environment, ensuring bed linens, amenities and outdoor areas are impeccably maintained. Guests frequently refer to the apartments, rooms and suites as very clean, spotlessly clean and even immaculately clean, making it evident that cleanliness is a top priority.

The property stands out for its modern and well-equipped accommodations, which include clean, airy rooms and well-kept premises. Guests commend the daily room service for its excellence, contributing to a consistently high standard of cleanliness throughout the hotel. The hotel grounds, kitchen, bathrooms and facilities are all meticulously cleaned, providing a welcoming atmosphere for visitors.

Additional features like clean and secure accommodations enhance guests' comfort and safety. The spacious and tidy rooms, along with the friendly and helpful staff, add to the overall positive experience. Reviews also note the clean and modern design of the premises, which combine to create a relaxing and inviting environment.

From the beautifully decorated interiors to the consistently serviced rooms, everything about Quest Warrnambool is characterized by its pristine cleanliness and thoughtful maintenance. Whether for short or extended stays, the hotel's commitment to cleanliness ensures a pleasant and comfortable experience for every guest.

Staff
At Quest Warrnambool, the exceptional quality of service provided by the staff consistently stands out in guest reviews. Visitors frequently praise the friendliness, helpfulness and warmth of the staff, particularly highlighting the reception team. The welcoming reception and outstanding customer service set a positive tone for many stays. Guests often commend the reception staff for their efficiency, pleasant demeanor and ability to provide great information and recommendations. Additionally, the management and back office personnel receive high marks for their accommodating and inviting approach.

Specific mentions of standout team members, such as Genevieve and Miriam, illustrate the personalized service that the property offers. The staff's proactive approach, including pre-arrival calls to check on guest needs, is further appreciated. Both the housekeeping and kitchen staff are recognized for their excellent service, contributing to an overall comfortable experience.

Guests also note the swift and friendly check-in process, along with the accommodating nature of the staff in addressing any special requirements. The professionalism and attentiveness of the team enhance the stay experience, making guests feel genuinely welcome and cared for. These positive interactions, combined with thoughtful touches like welcome notes and chocolates, underscore the superior customer care at Quest Warrnambool.

Overall, Quest Warrnambool's staff leave a lasting impression on guests, contributing significantly to the property's favorable reputation and making it a preferred choice for many travelers.

Wi-Fi
Quest Warrnambool offers a generally reliable and strong wifi connection with several positive mentions of good internet speed and a strong wifi signal. Guests have appreciated being able to stream Netflix comfortably after a long day, pointing to effective performance for most basic needs. However, there are occasional issues with streaming services like YouTube and some smart TV functions, such as Prime Video. In some instances, guests resorted to using mobile hotspots due to connectivity problems on the TV. Despite these issues, the overall experience with wifi has been satisfactory for the majority of guests.

Parking
Quest Warrnambool offers a variety of parking options to its guests, emphasizing security and convenience. The hotel's parking features include on-site garage parking, secure and spacious zones and even the bonus of locked garages for added security. Guests find ample and abundant parking spaces available, ensuring a hassle-free experience. Despite a few mentions of tight parking spaces and occasional full lots, the general sentiment is positive with many praising the well-secured, convenient parking facilities. Free parking adds to the appeal, alongside the ease of parking access close to rooms. While there are minor drawbacks such as the need for permits and occasional street parking when lots are full, overall parking at Quest Warrnambool is reliable and adequately meets guests' needs.

Accessible
Quest Warrnambool offers a range of accessible features suitable for guests with disabilities. The hotel provides ground floor units that are easy to access with luggage, as well as disabled parking available onsite. The accessible parking ensures convenience for guests arriving by car. The hotel's accessible rooms and facilities received positive remarks for their design and usability.

However, it is important to note some limitations. The property is multistory and lacks an onsite lift to first-floor rooms, which might restrict access for those requiring elevator service. While lift access is available through an adjacent Aqua Centre, this arrangement may not be ideal for all guests. Additionally, some amenities such as the gym are located offsite, potentially posing an inconvenience.

Despite these challenges, the polite team and practical accessibility solutions on the ground floor contribute to a reasonably comfortable stay for guests with disabilities.


Yes, Quest Warrnambool has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Quest Warrnambool.

No, Quest Warrnambool doesn't allow dogs.

Yes, parking facilities are available at Quest Warrnambool.

No, Quest Warrnambool doesn't have a gym.

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