Motel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, by touchscreen interface (self check-in kiosk)
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 02:00 - Check-out: 10:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Best Western We Care Clean
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? yes
Has the hotel closed during the pandemic? No
Answers last updated by Waves Motel and Apartments
Deluxe King RoomComfortable and well-appointed room with a king-size bed, single bed options and a sofa bed. Featuring a high-definition TV with DVD player, Wi-Fi access, tea/coffee making facilities . A spa bath is available in some rooms upon request.
Family SuiteSpacious, modern and comfortable rooms with kitchenette, dining area, and bathroom.
Please note that the rate is based on 5 guests. The room caters for a maximum of 5 adults, and a maximum of 4 children but cannot exceed 5 guests in total.
Standard Queen RoomSpacious, modern room with minibar and bathroom amenities. DVD player available from reception.
This room has no capacity for extra guests.
Standard Twin RoomIncludes air conditioning/heating, satellite TV, plus spacious bathroom with shower and toilet.
Please note that the rate is based on 3 guests. The room caters for a maximum of 2 adults, and a maximum of 1 child but cannot exceed 3 guests in total.
Queen Twin SuiteThe spacious twin room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The twin room has carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a sofa, as well as heating. The unit has 2 beds.
Deluxe Family RoomGuests can make meals in the kitchenette that is equipped with a refrigerator, kitchenware, a microwave and a tea and coffee maker. This air-conditioned family room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 4 beds.
Three-Bedroom ApartmentThis apartment comprises 2 living rooms, 3 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. The fully equipped kitchenette has a refrigerator, kitchenware, a microwave and a toaster. The apartment features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 4 beds.