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Summary of reviewsLocated in the heart of Watertown near key transit routes, Comfort Inn & Suites Watertown - 1000 Islands offers travelers a blend of convenience and accessibility, making it an ideal choice for both leisure and business trips. Guests appreciate its proximity to restaurants, shopping centers, and entertainment options, all within easy walking distance. Despite being centrally located, the hotel provides a peaceful retreat with quiet surroundings, contributing to a pleasant atmosphere for relaxation.
Guests consistently praise the hotel’s complimentary breakfast for its variety and quality. The breakfast spread includes options like make-your-own waffles, eggs, bacon, and fresh fruits, catering to diverse tastes and preferences. Many reviewers highlight the cleanliness and organization of the breakfast area, as well as the attentive service from a dedicated staff member who enhances the experience with exceptional service.
The rooms in the hotel are noted for their spaciousness and cleanliness, featuring recent updates that add to their appeal. Comfort and convenience are enhanced with amenities such as refrigerators, microwaves, and comfortable beds, which guests often describe as a highlight of their stay. Common areas, including the pool, are also maintained to a high standard of cleanliness.
The hotel staff receives high praise for their friendly and helpful nature, contributing significantly to the warm and welcoming atmosphere. Guests appreciate the dedication of both the front desk and housekeeping teams, who go above and beyond to ensure a pleasant experience. Additionally, the hotel is pet-friendly, providing a dedicated grassy area for dogs, which pet owners find particularly accommodating.
While the hotel excels in many service areas, the Wi-Fi experience is noted as a drawback, with reports of subpar connectivity. Furthermore, the pool, although praised for its cleanliness and warmth, sometimes faces maintenance issues leading to closures.
Overall, Comfort Inn & Suites Watertown - 1000 Islands stands out for its prime location, comfortable accommodations, excellent service, and family-friendly environment. The hotel delivers a consistently positive experience, making it a reliable choice for travelers seeking comfort and convenience in the Watertown area. Show more
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Categories
Family Friendly Hotel
Comfort Inn & Suites generally provide spacious accommodations and amenities that appeal to families, such as complimentary breakfast and a pool. These features contribute to a comfortable and convenient stay.
Dog Friendly Hotel
Comfort Inn & Suites often provide a comfortable stay for pet owners. The Watertown location, near the 1000 Islands, offers opportunities for outdoor activities with pets.
3-Star Hotel
Provides a satisfactory stay with essential amenities. Includes free breakfast and a comfortable environment, offering good value for budget-conscious travelers.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
King Room - Non-SmokingThis room has cable TV and a refrigerator.
Queen Room with Two Queen Beds - Non-SmokingThis room has cable TV and a refrigerator.
King Room - Disability Access/Non-SmokingThe spacious double room features a tea and coffee maker, a seating area, heating, as well as a TV with cable channels. The unit has 1 bed.
Standard King Room with Sofa Bed - Non-SmokingGuests will have a special experience as this double room features a spa bath. The double room offers a tea and coffee maker, a seating area, heating, as well as a TV with cable channels. The unit offers 1 bed.
King Suite with Sofa Bed - Non-SmokingThis suite features a tea and coffee maker, heating and a TV with cable channels. The unit offers 2 beds.
Queen Suite with Sofa Bed- Non-Smoking This suite features a tea and coffee maker, heating and a TV with cable channels. The unit offers 3 beds.
King Room - Accessible/Non-SmokingThis double room features a tea and coffee maker, heating and a TV with cable channels. The unit offers 1 bed.
King Suite - Accessible/Non-SmokingThis suite features a tea and coffee maker, heating and a TV with cable channels.
Guest Reviews
8.0
Very Good
Location
Nestled in the heart of Watertown, the Comfort Inn & Suites Watertown - 1000 Islands boasts an enviable location that caters effortlessly to travelers seeking convenience and accessibility. Situated near key transit routes like the I-81 highway, the hotel provides easy access to a host of shopping centers, dining establishments, and entertainment options. This prime positioning means guests are within walking distance of restaurants, malls, and essential amenities, making it a perfect spot for both leisure and business trips. The quiet surroundings offer a peaceful retreat after a day of exploring, while the proximity to various stores and supermarkets facilitates hassle-free shopping, even for families traveling with children. From central Watertown attractions to the numerous retail and dining choices, everything is at one's fingertips, delivering an ideal blend of convenience and comfort.
Breakfast
Travelers visiting the Comfort Inn & Suites Watertown - 1000 Islands are in for a treat when it comes to breakfast offerings. Guests consistently praise the variety and quality of the complimentary breakfast provided by the hotel. From make-your-own waffles to a selection of eggs, bacon, and sausages, the breakfast spread caters to diverse tastes and preferences. Fresh fruits and numerous hot and cold options are available, ensuring that every guest finds something enjoyable to start their day.
The breakfast area is often noted as clean and well-organized, with attentive staff maintaining the food stations and replenishing items promptly. Many reviews mention a particularly dedicated attendant who enhances the breakfast experience with her exceptional service. Guests describe the breakfast as plentiful and well-prepared, contributing to a positive start to their mornings. While a few guests expressed a desire for additional items such as oatmeal, the overall consensus highlights the delightful and satisfying nature of the breakfast offerings.
Overall, the breakfast at Comfort Inn & Suites Watertown - 1000 Islands earns high marks for its delicious taste, variety, and excellent service, making it a memorable aspect of a stay at this location.
Rooms
The Comfort Inn & Suites Watertown - 1000 Islands offers generously sized and immaculate rooms, earning praise for their cleanliness and comfort. Many guests appreciated the comfortable beds and pillows, which contribute to a restful stay. The accommodation features spacious suites that can comfortably host larger groups, with some rooms uniquely arranged to cater to families. Recent renovations breathe a fresh look into many of the rooms, highlighting updated carpets and inviting furnishings. Guests often noted the good water pressure in the showers, though some rooms showed signs of wear or design quirks.
The inclusion of amenities such as refrigerators and microwaves enhances the convenience of the stay, while temperature controls within the rooms allow for personal comfort. Despite a few instances of infrequent cleaning, the majority of rooms were consistently maintained at a high standard. The hotel also stands out for its cleanliness in common areas, including the pool. Its prime location near shopping venues adds to its appeal. Overall, guests frequently highlight the overall comfort, cleanliness, and spaciousness as key strengths of the hotel.
Beds
At Comfort Inn & Suites Watertown - 1000 Islands, guests rave about the exceptional comfort of the beds, often highlighting them as a standout feature of their stay. Reviews consistently describe the beds as comfortable, with several guests emphasizing that they were very comfortable, super comfortable, or even amazing. The rooms themselves also receive praise for spaciousness and decor, further enhancing the guests' overall experience. While some comments are made about the pillows, the overall feedback is overwhelmingly positive when it comes to the beds, making them a reliable element of a restful stay. This makes Comfort Inn & Suites a reliable option for travelers seeking a comfortable place to recharge during their visits to the Watertown area.
Cleanliness
The Comfort Inn & Suites Watertown - 1000 Islands is praised for its exceptional cleanliness, making it a standout choice for travelers seeking tidy accommodations. Guests frequently note the pristine condition of both rooms and shared areas, highlighting the attentiveness and conscientious nature of the housekeeping staff. This consistently high standard of cleanliness extends to the hotel's public spaces, including the pool area and breakfast area, contributing to a welcoming and pleasant atmosphere.
Accommodations are described as spacious and comfortable, with modern renovations enhancing their appeal. Guests particularly appreciate the comfortable beds and quality linens. Although the hotel may not be considered luxurious, it is consistently recognized for providing a clean and cozy experience.
The property is well-located, offering easy access to dining and shopping options. The friendly and hardworking staff receive commendations for their dedication to guest satisfaction, further enhancing the overall experience. Breakfast offerings are frequently mentioned as both varied and enjoyable, with ample seating available.
Overall, the Comfort Inn & Suites Watertown - 1000 Islands leaves a lasting impression on guests for its remarkable cleanliness and welcoming environment, ensuring a pleasant stay for those visiting the area.
Staff
At Comfort Inn & Suites Watertown - 1000 Islands, guests are consistently impressed by the exceptional quality of the hotel staff. Reviewers describe the staff as fantastic, friendly, and incredibly helpful, creating a warm and welcoming atmosphere throughout the hotel. Both the front desk and housekeeping teams receive high praise, with guests noting that the staff goes above and beyond to ensure a pleasant stay. Whether it's the prompt assistance from the front desk manager or the accommodating and pleasant demeanor of the staff, their commitment to customer service shines through.
Many guests highlight the friendliness and helpful nature of the staff, making interactions positive and enjoyable. The maintenance and breakfast service staff also contribute significantly to the overall experience, with guests mentioning specific instances of exceptional service, like the older lady managing breakfast. The team's friendliness doesn't just stop in the lobby; it extends all the way to the rooms and other facilities, ensuring a seamless and pleasant experience for visitors.
While a few reviews suggest that more information could be shared during check-in, the overwhelming feedback reflects a professional and warm staff dedicated to providing a high level of hospitality. Overall, the staff at Comfort Inn & Suites Watertown - 1000 Islands are seen as a standout feature of the hotel, significantly enhancing the guest experience.
Wi-Fi
The Comfort Inn & Suites Watertown - 1000 Islands is praised for its convenient location and friendly, helpful staff, which are important considerations for travelers. However, the Wi-Fi experience appears to be less than satisfactory. Guests consistently report issues with the Wi-Fi not working or being subpar during their stay. While the hotel might excel in other areas of service, those relying on a stable internet connection might find this aspect lacking during their visit.
Pool
The pool at Comfort Inn & Suites Watertown - 1000 Islands receives mixed feedback, generally skewing positive with a few noteworthy caveats. Many guests commend the pool for being clean and warmly heated, providing an enjoyable and relaxing experience, especially after a long day. It's highlighted as a kid-friendly space that adds value to their stay. The temperature of the pool is frequently described as perfect, and guests appreciate the warm and inviting atmosphere of the pool room.
However, some guests express disappointment due to recurring maintenance issues leading to periodic closures. These closures, often uncommunicated at the time of reservation or check-in, detracted from some guests' experiences, as the pool was a significant draw for their booking choice.
Despite these setbacks, when operational, the pool is a popular feature among guests, offering ample enjoyment for families and individuals alike. The inclusion of a well-provisioned breakfast and overall positive amenities further rounds out the appeal of this hotel as a comfortable stay in the region.
Family
Comfort Inn & Suites Watertown - 1000 Islands offers a welcoming atmosphere for families looking to enjoy a comfortable stay. Guests consistently highlight the attentive and friendly staff who go the extra mile to ensure everyone, including all family members, feels at home upon arrival. The hotel is recognized as kid-friendly, making it an appealing choice for families traveling with children.
Many guests appreciate the spaciousness and cleanliness of the rooms. Larger families benefit from interconnected rooms and sofa beds, providing ample space to accommodate everyone comfortably. Whether visiting for a local softball tournament or simply enjoying time with a new grandbaby, guests find the hotel accommodating for various family activities. The facility supports families of different sizes, from those with 4 members to those with 6, ensuring everyone has a pleasant experience. Overall, Comfort Inn & Suites Watertown - 1000 Islands stands out as a practical and comfortable choice for families passing through the area.
Dog Friendly
At the Comfort Inn & Suites Watertown - 1000 Islands, pet owners will find a welcoming environment for their furry companions. As a pet-friendly hotel, it opens its doors to dogs, making it a popular choice among travelers with pets. The hotel conveniently provides a dedicated grassy area next to the parking lot specifically for dogs, equipped with doggie bag dispensers to ensure cleanliness. This well-maintained space allows pets to roam and stretch their legs after a long journey. Positioned conveniently near the highway, the hotel ensures easy access for guests traveling with pets. The efforts to make pets feel welcomed do not go unnoticed, making this hotel stand out as the best pet-friendly option in the region, according to numerous satisfied guests.
Yes, Comfort Inn & Suites Watertown - 1000 Islands has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Comfort Inn & Suites Watertown - 1000 Islands.