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Summary of reviewsThe Hyatt Regency Westlake provides a serene retreat in the heart of Westlake, combining convenience with tranquility. Its prime location near Highway 101 makes it easily accessible, yet pleasantly secluded, offering guests a peaceful atmosphere with plenty of nearby dining and shopping options. The spacious, clean, and modern rooms are a standout feature, equipped with large flat-screen TVs and comfortable beds, catering to both leisure and business travelers. The hotel's impeccable cleanliness is highly praised, from the sparkling lobby to the immaculate guest rooms, maintained by diligent housekeeping staff.
Guests have noted the exemplary service provided by the friendly and professional staff, from the reception team to the engaging bartenders, contributing to a warm and welcoming environment. The dining experience, particularly dinners, has impressed many with delicious food and excellent service, highlighted further by a popular happy hour. While breakfast reviews are mixed, the convenience of an on-site Starbucks offers an alternative.
The pool area is a charming retreat, described as relaxing and refreshing, set in a beautifully maintained courtyard with an enchanting garden ambiance. Comfortable beds and high-quality linens further enhance guests' rest, though a few have suggested mattress updates.
In summary, the Hyatt Regency Westlake offers a delightful blend of location, comfort, and exceptional service, ensuring a memorable stay for visitors seeking tranquility and convenience in a vibrant setting.
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