The staff at The Wheeldale are a standout feature for guests. They are described as respectful, friendly, welcoming, informative, chatty, polite, attentive and accommodating. Many guests highlight the excellent service provided by the staff, making them feel welcome from the moment they arrive. The family who runs the business is described as very nice and helpful. There are also compliments regarding the staff's professionalism and knowledge. The breakfast service, in particular, receives many positive comments due to the lovely, helpful and pleasant waitresses. Even the house cat is mentioned as adding to the friendly atmosphere. Overall, guests at The Wheeldale consider the staff to be fantastic, making for a superb and memorable experience.