La Quinta Inn by Wyndham Chicago Willowbrook
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Summary of reviewsLa Quinta Inn by Wyndham Chicago Willowbrook presents a blend of positive and critical feedback from its guests. Its location is frequently praised for being convenient with easy access to key areas, nearby restaurants and stores, along with reasonable pricing and sufficient parking. The breakfast service receives mixed responses; some guests appreciated the simple but satisfactory offerings, while others were disappointed by the limited variety and occasional issues with cleanliness and availability.
The rooms also garner mixed reviews. Guests commend the comfort of the beds and the clean appearance of the laminate floors, though there are significant concerns about the overall cleanliness and state of the furniture, carpets and bathrooms. The property is noted to be in need of renovation and better upkeep. Cleanliness is a consistent issue across reviews with many guests reporting stained carpets, unpleasant odors and general uncleanliness throughout the hotel.
Despite these concerns, the staff at La Quinta Inn by Wyndham Chicago Willowbrook are a standout feature. Reviewers frequently mention their friendliness, professionalism and attentive service, particularly at the front desk. Although there are occasional lapses in engagement, the staff generally receive high praise.
Overall, the hotel offers a satisfactory stay for many guests with an inviting atmosphere and decent accommodations. Positive aspects such as comfortable beds, friendly staff and a convenient location make it a reliable option, despite the areas needing improvement in cleanliness and maintenance.
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The rooms also garner mixed reviews. Guests commend the comfort of the beds and the clean appearance of the laminate floors, though there are significant concerns about the overall cleanliness and state of the furniture, carpets and bathrooms. The property is noted to be in need of renovation and better upkeep. Cleanliness is a consistent issue across reviews with many guests reporting stained carpets, unpleasant odors and general uncleanliness throughout the hotel.
Despite these concerns, the staff at La Quinta Inn by Wyndham Chicago Willowbrook are a standout feature. Reviewers frequently mention their friendliness, professionalism and attentive service, particularly at the front desk. Although there are occasional lapses in engagement, the staff generally receive high praise.
Overall, the hotel offers a satisfactory stay for many guests with an inviting atmosphere and decent accommodations. Positive aspects such as comfortable beds, friendly staff and a convenient location make it a reliable option, despite the areas needing improvement in cleanliness and maintenance.
Dog Friendly Hotel
La Quinta Inns are generally known to be pet-friendly. While specific details about pet amenities are not provided, La Quinta's consistent pet-friendly policy makes it a reasonable choice.
Hotel near Ski Resorts
Hotel for Honeymoon
Business Hotel
Hotel with Gym
3-Star Hotel
Guest Reviews
La Quinta Inn by Wyndham Chicago Willowbrook receives mixed feedback about its location. Many guests highlight the hotel's great location, noting its proximity to key areas, ease of access from the interstate and nearby restaurants and stores. This makes it a convenient choice for travelers needing to be in the vicinity for work or visits. Some reviews emphasize the reasonable pricing, adequate parking and straightforward check-in process. However, there are mentions of the staff being unremarkable at times and the entire area having an unpleasant odor. Despite these drawbacks, the location remains a significant positive aspect for many visitors, particularly for its accessibility and convenience.
La Quinta Inn by Wyndham Chicago Willowbrook offers breakfast, but experiences vary among guests. While some appreciated the waffles and considered the breakfast amazing or better than expected, others noted it was very simple with limited options like cereal, waffles and rolls. A few found the breakfast to be an added bonus and enjoyed the quality, describing it as good and clean, which matched the standard offerings at most hotels.
However, several guests found the breakfast disappointing due to a lack of variety and incomplete offerings. Common complaints included soggy eggs, the absence of hot items like turkey sausage and some mentioning that breakfast was served from a modified closet. Additionally, some guests encountered issues with cleanliness and organization of the breakfast area and a few reported breakfast being finished by 8 AM or not available due to shipment issues or Covid-19 restrictions. Despite these downsides, a pre-packed takeaway breakfast was a viable option for those in the know.
La Quinta Inn by Wyndham Chicago Willowbrook has received mixed reviews regarding its rooms with some positive aspects standing out amidst a generally negative consensus. Guests noted that the laminate floors looked clean and were in good condition and the beds were reported to be comfortable. Additionally, the provision of breakfast was appreciated by guests. However, many reviews highlighted several areas needing improvement. The carpets in both the rooms and hallways were frequently described as disgusting and dirty and the overall cleanliness was a concern with reports of old and half-broken furniture. The bathroom layouts have been found inconvenient by multiple guests and issues like non-functional outlets and torn windows with unpleasant smells further detracted from the experience. The property is in significant need of renovation and upkeep to address these persistent issues.
La Quinta Inn by Wyndham Chicago Willowbrook features beds that are often praised for their comfort. Many guests have described the beds as very comfortable with some specifically noting the super comfy king-size beds. However, feedback also includes instances of discomfort, such as beds being uncomfortable and noisy, as well as reports of poorly maintained pull-out beds and occasional issues with cleanliness. While the hotel provides generally comfortable bedding for its guests, some reviews highlight the need for attention to maintenance and cleanliness.
La Quinta Inn by Wyndham Chicago Willowbrook has faced numerous cleanliness issues according to guest reviews. Many visitors noted that the hotel had stained and dirty carpets throughout, coupled with unpleasant odors ranging from smoke and mustiness to more severe urine and pet-related smells. The overall state of the rooms was unsatisfactory with reports of dust, bodily fluids, mold and peeling tubs. Hallways and common areas were equally affected with instances of broken glass, dog feces and general filth. Reviews also criticized the hygiene standards, emphasizing the need for significant improvements in housekeeping and maintenance.
The staff at La Quinta Inn by Wyndham Chicago Willowbrook generally earn high marks from guests for their friendliness and professionalism. Reviewers often highlight their positive interactions, noting the helpfulness and courteous nature of the front desk staff, particularly mentioning individuals like Jonathan and Rhonda for their commendable service. Many guests appreciate the genuine care shown by the employees and the attentive service provided throughout their stay. The reception team is frequently praised for their warm welcome and efficiency, especially during check-in. A few negative comments indicate isolated incidents where the front desk did not seem as engaged, but overall, the staff receives strong approval for their dedication and pleasant demeanor.
La Quinta Inn by Wyndham Chicago Willowbrook offers a pleasant stay with several commendable aspects highlighted by guests. Despite having some outdated features, the hotel makes up for it with fantastic staff and clean rooms equipped with nice bathroom products. The experience is generally satisfactory with guests often willing to return. While ratings vary with many around the mid-range, the positive mentions point to a friendly atmosphere and decent accommodations, making it a reliable option for travelers.
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Location
Breakfast
However, several guests found the breakfast disappointing due to a lack of variety and incomplete offerings. Common complaints included soggy eggs, the absence of hot items like turkey sausage and some mentioning that breakfast was served from a modified closet. Additionally, some guests encountered issues with cleanliness and organization of the breakfast area and a few reported breakfast being finished by 8 AM or not available due to shipment issues or Covid-19 restrictions. Despite these downsides, a pre-packed takeaway breakfast was a viable option for those in the know.
Rooms
Beds
Cleanliness
Staff
3 Star
No, La Quinta Inn by Wyndham Chicago Willowbrook doesn't have any pool.
No, a spa isn't available at La Quinta Inn by Wyndham Chicago Willowbrook.
Yes, La Quinta Inn by Wyndham Chicago Willowbrook welcomes dogs.
No, parking facilities aren't available at La Quinta Inn by Wyndham Chicago Willowbrook.
Yes, La Quinta Inn by Wyndham Chicago Willowbrook has a gym.
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