The Hilton Garden Inn Cleveland East / Mayfield Village is a highly praised hotel with great location, exceptional staff and overall superb quality. Guests appreciate the proximity to the airport and Cleveland Clinic, as well as easy freeway access. While the breakfast receives mixed opinions, guests have plenty of options to choose from. The rooms receive mixed reviews but generally described as clean and comfortable with some positive comments on the spa tubs. Cleanliness is highly regarded by guests and the housekeeping team receives praise. The staff is very friendly, accommodating and outstanding according to most guests. The indoor heated pool and spa is another highlight of the hotel. The beds are generally comfortable with soft pillows that guests enjoy. Despite some negative reviews, guests agree that the Hilton Garden Inn Cleveland East / Mayfield Village is a great hotel, ideal for a relaxing and comfortable stay.
Best Western Plus Mentor-Cleveland Northeast offers an outstanding hospitality experience in Mentor, Ohio, combining excellent amenities with a superbly convenient location. Guests consistently praise the hotel's proximity to downtown Cleveland, major highways, and local attractions like President Garfield's home and Headlands Beach. This easy access to area highlights, along with nearby dining and shopping options, enhances the hotel's appeal, making it an ideal base for exploring both Mentor and Cleveland.
The hotel distinguishes itself with its remarkable breakfast experience, celebrated for its quality and diverse selection. Guests enjoy a complimentary buffet featuring delicious hot and cold options, ensuring a hearty start to the day in a clean and peaceful dining setting. Similarly, the hotel's on-site dining, particularly at the Skye Bistro, receives high praise for its tasty dishes and excellent service, offering guests and locals alike a delightful culinary experience.
Accommodations at the hotel are consistently described as spacious, comfortable, and meticulously clean. Rooms boast a blend of modern and traditional decor, providing a cozy atmosphere with practical amenities like fridges and microwaves. Creating a sense of luxury, rooms are designed to feel like a fine home, offering excellent value.
The hotel's commitment to cleanliness is evident throughout the property, with immaculate rooms and well-maintained facilities contributing to a welcoming environment. This attention to detail is complemented by an outstanding staff, known for their friendliness, attentiveness, and exceptional customer service, ensuring guests feel genuinely welcomed and cared for.
While Wi-Fi service receives mixed reviews, with some guests experiencing challenges in their rooms, the overall experience at Best Western Plus Mentor-Cleveland Northeast remains positive. The beds in the hotel receive varied feedback; however, many guests appreciate the comfort and restful sleep they provide, despite some noting a desire for improved options.
The hotel is also noted for its pet-friendly policies, warmly welcoming both human and furry guests, enhancing the appeal for travelers with pets. Additionally, the hotel's charming atmosphere and competitive pricing make it a standout choice in the area, offering excellent value and leaving a lasting impression on its visitors.
The Residence Inn by Marriott Cleveland University Circle/Medical Center receives glowing reviews, particularly for its prime location, cleanliness, and attentive staff. Situated conveniently near Cleveland's University Circle, it provides easy access to key destinations, including Case Western University, the Cleveland Clinic, and various cultural attractions. This makes it a preferred choice for both academic and medical visits. The modern amenities and the peaceful environment, coupled with efficient commuting options like parking and shuttle services, further enhance the stay.
Guests frequently praise the delightful breakfast experience, noting the variety of healthy options and commendable service from the staff, particularly Caroline and Dez. While there are minor concerns about crowding and the use of plastic utensils, the breakfast remains a highlight for many, setting a positive tone for the day.
The hotel's rooms are consistently lauded for their spaciousness, modern design, and comfort, particularly the beds, which many find exceptionally cozy. The thoughtful inclusion of kitchenettes, full-sized fridges, and soundproofing are appreciated, especially by those on extended stays or with families. The Residence Inn is applauded for its unparalleled cleanliness and orderly maintenance, both indoors and outdoors, enhancing the overall pleasant atmosphere.
The staff at the hotel stands out for their professionalism, friendliness, and dedication to guest satisfaction, often going above and beyond to ensure a memorable experience. Whether dealing with families or individual travelers, their warmth and humor add a personal touch to each stay.
The pool area complements the array of amenities, offering a refreshing experience despite its slightly cool temperature. The space is well-maintained, and its organized reservation system ensures easy access, contributing to the hotel's appeal.
Families find the Residence Inn to be particularly accommodating, with spacious rooms and attentive service catering to both adults and children. Its strategic location serves well for attending events or visiting nearby facilities, making it a favored base for various activities.
Overall, the Residence Inn by Marriott Cleveland University Circle/Medical Center emerges as a top choice for visitors seeking comfort, convenience, and a welcoming environment. Its strategic location, excellent amenities, and standout service combine to offer an exceptional experience for those exploring Cleveland.
Hampton Inn & Suites Cleveland-Beachwood receives overwhelmingly positive reviews, with guests frequently commending its prime location, excellent amenities, and attentive service. Situated in Beachwood, just outside Cleveland, the hotel offers a convenient base with easy access to Highway 271, making it ideal for both leisure and business travelers. The area is described as safe and inviting, with a multitude of dining, shopping, and entertainment options nearby, including an outdoor mall and Pinecrest shopping area, ensuring guests have plenty to explore.
The hotel's breakfast is another standout feature, delighting guests with a wide array of fresh, hot options such as omelettes, breakfast meats, and make-your-own waffles. The complimentary breakfast often exceeds expectations, enhancing the value of each stay. Guests appreciate the fresh fruit, tasty bagels, and occasional smoothie offerings, with the friendliness of the breakfast staff adding to the positive experience.
The rooms at Hampton Inn & Suites Cleveland-Beachwood are praised for their cleanliness, spaciousness, and comfort. Guests emphasize the spotlessly clean and well-decorated rooms, noting the comfortable beds and pillows that contribute to a restful stay. The newly renovated rooms add a modern touch, and the presence of amenities like fridges further enhances convenience. The hotel's atmosphere is described as inviting, with a terrific ambiance flowing from common areas to individual rooms.
Cleanliness is a major highlight, with the hotel consistently noted as exceptionally well-maintained throughout both private and shared spaces, creating a welcoming environment. The staff receives accolades for their exceptional service, known for their politeness, friendliness, and professionalism. Guests frequently mention the accommodating front desk team and the unwavering dedication of the staff to ensure a pleasant stay.
Families particularly enjoy the delightful pool area, which is clean and well-maintained. The indoor pool and hot tub are praised as key attractions, especially appreciated by children and families. While a few minor issues are noted, such as the pool temperature and occasional hot tub maintenance, the overall pool experience is positive.
The beds receive special mention for their exceptional comfort, with guests often describing them as super comfortable, leading to restful nights. The combination of soft pillows and quality linens ensures a relaxing stay, further cementing the hotel as a reliable choice for travelers seeking comfort.
Overall, Hampton Inn & Suites Cleveland-Beachwood is highly regarded for its excellent location, quality amenities, and exceptional service, making it an outstanding choice for visitors seeking a dependable and enjoyable stay.
Hampton Inn Cleveland-Solon consistently receives positive reviews from guests, who appreciate its strategic and tranquil location in a safe corner of Cleveland. The hotel offers convenient access to local attractions, including the Rock and Roll Hall of Fame and Cuyahoga National Park, as well as nearby dining and shopping options. This practical setting, combined with easy access to major routes, makes the hotel an appealing choice for travelers seeking both leisure and business accommodations.
Guests commend the breakfast experience for its variety and quality, highlighting the complimentary offerings such as eggs, sausage, fruit, yogurt, and homemade biscuits. The breakfast is often described as excellent, with standout coffee available all day. The friendly atmosphere, enhanced by staff like the welcoming breakfast host Paulie, adds to the enjoyment.
The hotel boasts inviting, spacious rooms that are beautifully updated and immaculately clean. Well-equipped with modern amenities, these accommodations offer a quiet atmosphere for restful sleep, supported by comfortable beds and fluffy pillows. Any variability in mattress comfort is overshadowed by the overall positive experience.
Exceptional cleanliness is a hallmark of Hampton Inn Cleveland-Solon, with guests noting the spotless environment and updated interiors. The friendly, efficient staff consistently provide a warm welcome, ensuring all areas, including the pool, are well-maintained and inviting. The pool, praised for its cleanliness and pleasant ambiance, is enjoyed by families.
The staff at Hampton Inn Cleveland-Solon receive high praise for their friendliness and professionalism, enhancing the overall guest experience. From helpful front desk service to a dedicated breakfast crew, the team is consistently noted for their readiness to assist and accommodate special requests.
Overall, Hampton Inn Cleveland-Solon delivers an excellent guest experience through its combination of convenience, comfort, cleanliness, and exceptional service, making it a solid choice for travelers visiting the Cleveland area.
The Hampton Inn Cleveland-Airport/Tiedeman Road provides guests with a range of facilities and services that cater to their needs, making it a great choice for travelers. Guests appreciate the nice rooms and comfortable beds, ensuring a good night's sleep. The staff is exceptional, creating a warm and pleasurable environment, although some guests express safety concerns. While the pool facility is clean and well-maintained, its limited use hours can be a drawback. Unfortunately, due to COVID, the breakfast selection is small, which may not suit children. Some rooms may have issues with broken fridges, blocked bathtubs and non-functional toilets. However, housekeeping service needs improvement as some guests found dirty towels and outdated rooms, including trash left under furniture and dirty sheets on rollaway beds. Although the hallways smell like cigarette smoke and some guests complain about noise from other guests, overall, the hotel provides good value for money. However, some guests felt that they didn't get value due to poor experiences, including double charging by the hotel and issue with refunds.
The Four Points by Sheraton Cleveland Airport is a decent hotel that offers good value for a one-night stay. While some reviewers found the floors and beds to be dirty, others describe their experiences as superb and recommend the hotel for a brief stay. The location is convenient for those needing to be near the airport, but breakfast comes at an extra cost and rooms are lacking some amenities such as microwaves. Some reviewers were disappointed by hidden fees, broken air conditioning and closed pools. Overall, the hotel is passable but has room for improvement, especially given the Marriott brand's higher standards.
Wyndham Cleveland Airport is a great budget-friendly option for travelers looking for good value. Although the property may be dated, the elegant character of the former Marriott can still be seen in the lobby. The rooms are generally in good condition and the staff is friendly, although some may lack experience. Guests can expect a generally quiet evening and a great perk is the free parking despite the raised barrier. While some guests found the hotel to be passable or acceptable, others were disappointed with the room for the price paid. Despite being a 3-star hotel, some guests felt that it offered a 4-star experience. The breakfast is decent but slightly overpriced. The hotel suffered from the effects of Covid and has yet to fully recover. While some guests would consider staying elsewhere in the future, Wyndham Cleveland Airport remains a decent option for budget-conscious travelers.
Holiday Inn Express & Suites - Madison by IHG is highly regarded for its exceptional offerings in several key areas, making it a preferred choice for travelers. Its prime location near major roads and Main Street Madison provides both convenience and accessibility, serving as an ideal stopover that remains surprisingly quiet despite its proximity to highways. Guests appreciate the modern and clean facilities that make the hotel a comfortable venue for a short stay, further enhanced by its friendliness and accommodating staff.
A standout feature of the hotel is its breakfast experience, which receives consistent praise for a diverse selection catering to various dietary preferences, featuring hot and cold options, and an always-available coffee station. The well-stocked and clean breakfast area, along with friendly and helpful staff, contributes to the excellent dining experience.
Rooms at the Holiday Inn Express & Suites impress with their ultra-modern design, cleanliness, and comfort. Guests frequently comment on the spaciousness and comfort of the beds, describing them as inviting and restful. The attention to cleanliness is a recurring highlight, with the hotel feeling new and well-maintained, offering a blend of modern comforts and functional amenities for a pleasant and hassle-free visit.
The staff at the hotel consistently receive accolades for their exceptional service and friendliness. Known for their warm greetings and local knowledge, the staff significantly enhance the guest experience by providing valuable recommendations and assistance. Their commitment to creating a welcoming and informative environment is evident throughout guest reviews.
Overall, Holiday Inn Express & Suites - Madison by IHG stands out for its clean and modern accommodations, superb location, excellent breakfast offerings, comfortable beds, and dedicated staff, making it a top recommendation for travelers seeking convenience and comfort in Madison.