La Quinta by Wyndham Winston-Salem
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Summary of reviewsLa Quinta by Wyndham Winston-Salem stands out for its strategic location on Hanes Mall Blvd, surrounded by a vibrant shopping district and numerous dining options. The hotel provides easy access to major roads and highways, making it a convenient choice for travelers seeking proximity to attractions, work sites and hospitals. This, combined with an appealing rate and pet-friendly policies, makes the hotel a favorable base for many visitors.
Guests often praise the hotel staff for their friendliness and professionalism, making stays more pleasant and welcoming. The attentive and accommodating front desk further enhances the guest experience, ensuring a home-like environment. The pet-friendly policies are also a significant plus, accommodating those traveling with pets effectively.
The spacious and clean rooms are another highlight, meeting the needs of families and other visitors requiring comfortable accommodations. Despite generally positive reviews on room size and bed comfort, experiences vary with some guests noting issues with outdated decor, cleanliness and maintenance.
Breakfast at the hotel receives a mixed reception. While some guests appreciate its simplicity with items like waffles, yogurt and cereal, others find the options limited and sometimes inadequate, impacted partly by COVID-19 restrictions.
Cleanliness across the property is an area marked for improvement. While many rooms and beds are considered clean and comfortable, there are recurring complaints about dirty carpets, musty smells and overall need for deep cleaning and updates. The hallways and elevators often receive negative remarks for being dirty and stained.
The complimentary WiFi is another mixed aspect with some guests finding it satisfactory while others report issues with slow speeds and connectivity problems.
For families, the spacious suites and suitable location close to attractions and shopping are appealing, although there are some reservations about the hotel’s accommodations for specific family needs. The variable comfort of the beds is also mentioned with some guests finding them very comfortable and others experiencing issues like hardness, softness or wear and tear.
Overall, while La Quinta by Wyndham Winston-Salem offers a convenient and pet-friendly stay with welcoming staff and comfortable beds, it also faces challenges with cleanliness, maintenance and breakfast variety. Addressing these issues could significantly enhance the overall guest experience.
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Guests often praise the hotel staff for their friendliness and professionalism, making stays more pleasant and welcoming. The attentive and accommodating front desk further enhances the guest experience, ensuring a home-like environment. The pet-friendly policies are also a significant plus, accommodating those traveling with pets effectively.
The spacious and clean rooms are another highlight, meeting the needs of families and other visitors requiring comfortable accommodations. Despite generally positive reviews on room size and bed comfort, experiences vary with some guests noting issues with outdated decor, cleanliness and maintenance.
Breakfast at the hotel receives a mixed reception. While some guests appreciate its simplicity with items like waffles, yogurt and cereal, others find the options limited and sometimes inadequate, impacted partly by COVID-19 restrictions.
Cleanliness across the property is an area marked for improvement. While many rooms and beds are considered clean and comfortable, there are recurring complaints about dirty carpets, musty smells and overall need for deep cleaning and updates. The hallways and elevators often receive negative remarks for being dirty and stained.
The complimentary WiFi is another mixed aspect with some guests finding it satisfactory while others report issues with slow speeds and connectivity problems.
For families, the spacious suites and suitable location close to attractions and shopping are appealing, although there are some reservations about the hotel’s accommodations for specific family needs. The variable comfort of the beds is also mentioned with some guests finding them very comfortable and others experiencing issues like hardness, softness or wear and tear.
Overall, while La Quinta by Wyndham Winston-Salem offers a convenient and pet-friendly stay with welcoming staff and comfortable beds, it also faces challenges with cleanliness, maintenance and breakfast variety. Addressing these issues could significantly enhance the overall guest experience.
Family Friendly Hotel
La Quinta offers affordable accommodations and family-friendly amenities. It's a practical choice for families looking for a budget-friendly option.
Dog Friendly Hotel
Two pets up to 75 pounds are welcome for an additional fee of $25 per pet per night (not to exceed $75 per pet per stay). Both dogs and cats are allowed. A grassy area with a waste station is on the property.
Hotel with Swimming Pool
This hotel offers a pool, providing guests with a refreshing way to relax and exercise. The pool area is well-equipped and maintained, ensuring a comfortable experience.
Outdoor Pool
Accessible Hotel
La Quinta Inn & Suites By Wyndham Winston-Salem offers rooms with facilities for disabled and wheelchair access to cater to special guests' needs. There are also superior king rooms that are mobility or hearing accessible.
Hotel with Gym
Guests at this hotel can utilize the on-site fitness center. It offers a space for travelers to engage in physical activity.
3-Star Hotel
This hotel provides a budget-friendly option with essential amenities. Guests appreciate the convenient location and comfortable rooms. It is a suitable choice for travelers seeking affordable accommodations.
Hotel with Outdoor Pool
Guests can enjoy a seasonal outdoor pool and a hot tub at this hotel, providing options for both swimming and relaxation by the water.
Hotel for Honeymoon
Business Hotel
Guest Reviews
La Quinta by Wyndham Winston-Salem enjoys an enviable location that many guests have highlighted as a major advantage. Nestled on Hanes Mall Blvd, this hotel is right in the heart of bustling shopping districts and surrounded by a plethora of dining options. The hotel’s proximity to popular attractions and main roads makes it a favorite for those who value convenience, whether for quick morning trips or leisurely shopping sprees.
Travelers find it easy to access from the highway, making it an excellent choice for those on road trips or visiting nearby hospitals and job sites. Many guests appreciate its central location, which allows them to be close to family, work and recreational areas. It stands in a vibrant area with numerous restaurants and retail stores within walking distance, offering a perfect mix of ease and variety.
The ample and spacious rooms complement the optimal location, ideal for families and visitors who need a comfortable base. The property’s positioning, paired with pet-friendly policies and reasonable rates, further enhances its appeal. Cleanliness, friendly staff and the peace of a quiet locale add to the overall positive experience, making it a highly recommended stay for visitors to Winston-Salem.
La Quinta by Wyndham Winston-Salem receives mixed reviews concerning its breakfast offerings. On a positive note, several guests appreciated the breakfast, describing it as good, well-presented and served in a clean and orderly area. Waffles, often highlighted, were a popular choice and met with enthusiasm, particularly when combined with sausage on weekends. The inclusion of yogurt, cereal, fruit juices and a spacious breakfast area also received praises.
Some guests found the breakfast offering basic yet satisfactory with features such as a waffle maker, toast, bagels and cereal forming part of the continental breakfast. The breakfast was often described as okay, decent and adequate, though somewhat limited in options with some guests noting that simple choices like cold items were available while hot offerings were sparse.
Unfortunately, many reviews pointed out notable drawbacks. A number of guests found the breakfast selections to be disappointing, sparse or subpar with specific references to inadequate choices and minimal variety. Issues such as the unavailability of coffee and a lack of warm options were frequently mentioned. Some reviews suggested that the breakfast experience has diminished, possibly due to ongoing COVID-19 restrictions impacting the availability of hot meals.
Overall, while some guests found the breakfast acceptable and enjoyed specific items like waffles, others felt it fell short of expectations, leading a few to opt out and seek breakfast elsewhere.
La Quinta by Wyndham Winston-Salem received a mixed bag of reviews regarding their rooms. Many guests appreciated the spaciousness and cleanliness of the rooms with several reviews highlighting the large, clean and comfortable accommodations. Families found the suites perfect for their needs and some visitors praised the well-furnished and beautifully designed rooms. The friendly and attentive staff also received positive remarks for enhancing the overall stay.
However, numerous issues were reported, including outdated decor, musty smells and dirty carpets. Some rooms had significant maintenance problems such as broken furniture, malfunctioning TVs and faulty appliances. Several guests experienced cleanliness issues, noting stains on the carpet, unclean bathrooms and even bugs in some instances. Noise levels were also a concern with some guests mentioning loud neighbors and an unpleasant odor of smoke in certain rooms.
Despite the convenient location and a few standout features like spacious rooms and comfortable beds, the hotel could benefit from significant updates and a comprehensive deep cleaning to address the numerous complaints about cleanliness and maintenance.
The bed situation at La Quinta by Wyndham Winston-Salem presents a mix of experiences. While many guests found the beds to be clean and arranged nicely, the comfort level varied widely. Numerous reviews highlight the beds as very comfortable with some guests describing their sleep as heavenly. The bedding and linen received positive mentions for being comfortable and neat.
However, the consistency of bed quality is an area of concern. Some guests encountered beds that were too hard or too soft with a few noting broken or heavily worn mattresses requiring replacement. Additionally, there were instances of beds being lumpy or having noticeable depressions, which could detract from a restful night's sleep.
For those who had a positive experience, the beds contributed to a great overall stay, but the variance in bed quality suggests that not all guests enjoyed the same level of comfort.
La Quinta by Wyndham Winston-Salem has garnered mixed reviews regarding its cleanliness. While many guests appreciated the clean and spacious rooms, comfortable beds and well-maintained bathrooms, others pointed out significant issues. Common complaints included dirty carpets, unpleasant odors and a general need for deep cleaning and updating. The hallways and elevators also seemed to be neglected, often described as dirty and stained.
Some reviews highlighted that the furniture appeared old and worn out, adding to the hotel’s dated feel. Guests noted housekeeping inconsistencies with numerous mentions of uncleanness in both rooms and bathrooms, including soap remnants and bodily fluids. In some instances, pests like roaches and ants were reported.
Despite these issues, a few guests praised the hotel's overall cleanliness and friendly, helpful staff. However, many felt that the hotel’s maintenance and cleanliness were subpar and in need of significant improvement.
Guests of La Quinta by Wyndham Winston-Salem frequently commend the hotel's staff for their friendliness and professionalism. Many reviews highlight the particularly pleasant and welcoming nature of the front desk staff with specific mentions of quick, polite and accommodating service. Reviewers have also noted that the staff's friendly demeanor makes the environment feel like a home away from home.
Several accounts mention the helpfulness of the staff with guests appreciating the assistance they received throughout their stay, including efficient room upgrades and handling specific needs. The management, especially the female manager and the front desk agents, received particular praise for their kindness and courteousness.
However, there are a few reviews pointing out issues with understaffing and some isolated instances of rudeness, particularly during the evening shifts. Despite this, the overall sentiment toward the staff is overwhelmingly positive with multiple reviewers describing the staff as excellent, attentive and genuinely friendly.
In summary, the team at La Quinta by Wyndham Winston-Salem is noted for creating a welcoming and professional atmosphere, ensuring guests have a pleasant stay, even in light of occasional staffing challenges.
The WiFi at La Quinta by Wyndham Winston-Salem receives mixed reviews from guests. While some find the WiFi to be very good, others report varying issues such as slow speeds, intermittent connections, or difficulty connecting to the WiFi router. Additionally, some guests note that the desk power outlets and room TV units experience functionality problems. Overall, guests should be prepared for potential inconsistencies in internet connectivity during their stay.
La Quinta by Wyndham Winston-Salem has received mixed feedback regarding its family-friendly amenities. Positively, reviewers appreciated the hotel's space, location and suite layout, which were deemed perfect for a family stay. The hotel is conveniently located close to family attractions and shopping areas, making it suitable for short family visits. Additionally, the staff's gestures, such as providing toddler milk cups, were well-received and noted as meaningful by guests. However, there are mentions of instances where the hotel was not accommodating to family-specific needs with some issues in checking in and reservations for family rooms not being available. Overall, the hotel offers some appealing aspects for families, though improvements in accommodating families could enhance the overall experience.
La Quinta by Wyndham Winston-Salem has a lot going for it that makes it a viable option for travelers. The hotel's location is particularly convenient and it is priced reasonably. Guests have frequently noted the comfort of the beds, ensuring a restful night's sleep. The staff at the hotel consistently receive praise for their attentiveness and friendliness, enhancing the overall guest experience.
However, there are several areas that need improvement. Guests have expressed dissatisfaction with the cleanliness of the rooms, citing issues like dirty conditions and lingering smoke smells. The noise levels at night have also been a recurring concern. The breakfast service has not met guest expectations and there are additional fees that guests felt were not transparent.
In terms of facilities, the hotel could benefit from updates, particularly with the carpets and the addition of a gym. Overall, while the hotel has its strong points, there are significant aspects that need addressing to improve guest satisfaction.
La Quinta by Wyndham Winston-Salem is recognized for its welcoming atmosphere for pet owners, frequently praised for being both pet and dog-friendly. Dogs and even cats are allowed with a reasonable pet fee that is appreciated by many guests. The hotel’s pet policy is designed to accommodate the needs of pet owners, making it a popular choice among those traveling with their furry friends.
However, there have been issues related to cleanliness and noise, such as unpleasant smells in hallways and disturbances from barking dogs neighboring rooms. Additionally, concerns were raised about cleanliness outside the hotel, particularly dog feces on the sidewalks. Despite these drawbacks, the overall sentiment remains positive for La Quinta by Wyndham Winston-Salem's effort to create a pet-friendly environment.
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Location
Travelers find it easy to access from the highway, making it an excellent choice for those on road trips or visiting nearby hospitals and job sites. Many guests appreciate its central location, which allows them to be close to family, work and recreational areas. It stands in a vibrant area with numerous restaurants and retail stores within walking distance, offering a perfect mix of ease and variety.
The ample and spacious rooms complement the optimal location, ideal for families and visitors who need a comfortable base. The property’s positioning, paired with pet-friendly policies and reasonable rates, further enhances its appeal. Cleanliness, friendly staff and the peace of a quiet locale add to the overall positive experience, making it a highly recommended stay for visitors to Winston-Salem.
Breakfast
Some guests found the breakfast offering basic yet satisfactory with features such as a waffle maker, toast, bagels and cereal forming part of the continental breakfast. The breakfast was often described as okay, decent and adequate, though somewhat limited in options with some guests noting that simple choices like cold items were available while hot offerings were sparse.
Unfortunately, many reviews pointed out notable drawbacks. A number of guests found the breakfast selections to be disappointing, sparse or subpar with specific references to inadequate choices and minimal variety. Issues such as the unavailability of coffee and a lack of warm options were frequently mentioned. Some reviews suggested that the breakfast experience has diminished, possibly due to ongoing COVID-19 restrictions impacting the availability of hot meals.
Overall, while some guests found the breakfast acceptable and enjoyed specific items like waffles, others felt it fell short of expectations, leading a few to opt out and seek breakfast elsewhere.
Rooms
However, numerous issues were reported, including outdated decor, musty smells and dirty carpets. Some rooms had significant maintenance problems such as broken furniture, malfunctioning TVs and faulty appliances. Several guests experienced cleanliness issues, noting stains on the carpet, unclean bathrooms and even bugs in some instances. Noise levels were also a concern with some guests mentioning loud neighbors and an unpleasant odor of smoke in certain rooms.
Despite the convenient location and a few standout features like spacious rooms and comfortable beds, the hotel could benefit from significant updates and a comprehensive deep cleaning to address the numerous complaints about cleanliness and maintenance.
Beds
However, the consistency of bed quality is an area of concern. Some guests encountered beds that were too hard or too soft with a few noting broken or heavily worn mattresses requiring replacement. Additionally, there were instances of beds being lumpy or having noticeable depressions, which could detract from a restful night's sleep.
For those who had a positive experience, the beds contributed to a great overall stay, but the variance in bed quality suggests that not all guests enjoyed the same level of comfort.
Cleanliness
Some reviews highlighted that the furniture appeared old and worn out, adding to the hotel’s dated feel. Guests noted housekeeping inconsistencies with numerous mentions of uncleanness in both rooms and bathrooms, including soap remnants and bodily fluids. In some instances, pests like roaches and ants were reported.
Despite these issues, a few guests praised the hotel's overall cleanliness and friendly, helpful staff. However, many felt that the hotel’s maintenance and cleanliness were subpar and in need of significant improvement.
Staff
Several accounts mention the helpfulness of the staff with guests appreciating the assistance they received throughout their stay, including efficient room upgrades and handling specific needs. The management, especially the female manager and the front desk agents, received particular praise for their kindness and courteousness.
However, there are a few reviews pointing out issues with understaffing and some isolated instances of rudeness, particularly during the evening shifts. Despite this, the overall sentiment toward the staff is overwhelmingly positive with multiple reviewers describing the staff as excellent, attentive and genuinely friendly.
In summary, the team at La Quinta by Wyndham Winston-Salem is noted for creating a welcoming and professional atmosphere, ensuring guests have a pleasant stay, even in light of occasional staffing challenges.
Wi-Fi
Family
3 Star
However, there are several areas that need improvement. Guests have expressed dissatisfaction with the cleanliness of the rooms, citing issues like dirty conditions and lingering smoke smells. The noise levels at night have also been a recurring concern. The breakfast service has not met guest expectations and there are additional fees that guests felt were not transparent.
In terms of facilities, the hotel could benefit from updates, particularly with the carpets and the addition of a gym. Overall, while the hotel has its strong points, there are significant aspects that need addressing to improve guest satisfaction.
Dog Friendly
However, there have been issues related to cleanliness and noise, such as unpleasant smells in hallways and disturbances from barking dogs neighboring rooms. Additionally, concerns were raised about cleanliness outside the hotel, particularly dog feces on the sidewalks. Despite these drawbacks, the overall sentiment remains positive for La Quinta by Wyndham Winston-Salem's effort to create a pet-friendly environment.
Yes, La Quinta by Wyndham Winston-Salem has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at La Quinta by Wyndham Winston-Salem.
Yes, La Quinta by Wyndham Winston-Salem welcomes dogs.
No, parking facilities aren't available at La Quinta by Wyndham Winston-Salem.
Yes, La Quinta by Wyndham Winston-Salem has a gym.
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