Citi Hotel's Wrocław

Wroclaw 51.11176300, 17.01152900 , Trzemeska 10 (Show on Map)
8.6
Very Good


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Summary of reviewsCiti Hotel's Wrocław enjoys a stellar reputation based on its prime location, top-notch amenities and exceptional hospitality. Perfectly situated near the city center, the hotel allows easy exploration of Wrocław’s Market Square and Old Town, while being conveniently close to public transport, supermarkets and key event venues. The tranquil yet accessible neighborhood, coupled with ample parking options, enhances the appeal for both tourists and business travelers.

The breakfast service receives widespread acclaim for its varied and high-quality offerings. Guests appreciate the rich selection of fresh, delicious items, which cater to diverse tastes and dietary needs. Though occasional crowding and price concerns are noted, the overall breakfast experience significantly contributes to a pleasant stay.

The rooms at Citi Hotel's Wrocław are lauded for their spaciousness, cleanliness and modern decor. Equipped with handy kitchenettes and comfortable bedding, the rooms provide a homely and accommodating atmosphere. Despite minor issues like subpar windows or occasional cleaning lapses, the functionality and aesthetic appeal remain strong points.

Cleanliness is a prominent highlight with most guests praising the well-maintained and tidy environment throughout the property. The hotel's diligent housekeeping ensures a consistently pleasant ambiance, although isolated incidents do occur.

The staff at Citi Hotel's Wrocław are frequently praised for their friendliness, politeness and helpfulness. The welcoming nature and efficient service of the team greatly enhance the guest experience, despite a few isolated instances of less favorable interactions.

Wi-Fi service receives mixed reviews; while many guests find it fast and reliable, others report issues with connectivity and stability. The lack of password protection for the network raises security concerns for some.

Parking options are ample and generally well-received with guests appreciating the secure and convenient parking facilities. While some balk at the additional fees, the overall availability contributes positively to the guest's convenience.

Beds, often described as large and extremely comfortable, are a strong aspect, ensuring a good night’s sleep for most guests. However, preferences for mattress firmness do vary, leading to some mixed feedback.

The hotel is notably pet-friendly, offering excellent services for guests traveling with dogs. Thoughtful touches like pet treats and a welcoming attitude make it a favored choice for pet owners.

Overall, Citi Hotel's Wrocław stands out as a highly recommended option for its strategic location, comfortable accommodations and high standards of service, making it an excellent choice for visitors to Wrocław.
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Aparthotel Taking Steps Towards Sustainability
Citi Hotel's Wrocław may implement various sustainability practices, such as energy-efficient lighting, water conservation measures, and waste recycling programs, aimed at reducing their environmental footprint.

Dog Friendly Aparthotel

4-Star Aparthotel

Room Types
Standard Double Room The double room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.

Twin Room The twin room offers air conditioning, soundproof walls, as well as a private bathroom boasting a bath or a shower and a hairdryer. The twin room's kitchenette, which has a refrigerator and kitchenware, is available for cooking and storing food. The twin room features a tea and coffee maker, a dining area, a wardrobe, a carpeted floor and a flat-screen TV. The unit has 2 beds.

Queen Room The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath or a shower and a hairdryer. The double room's kitchenette, which features a refrigerator and kitchenware, is available for cooking and storing food. The double room features a tea and coffee maker, a dining area, a wardrobe, a carpeted floor and a flat-screen TV.

Apartment This apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-fitted kitchenette features a refrigerator, kitchenware and a microwave. This apartment is air-conditioned and has a seating area with a flat-screen TV, soundproof walls, a tea and coffee maker, a dining area, as well as a wardrobe. The unit has 1 bed.

Standard Family Room The family room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath or a shower and a hairdryer. The family room's kitchenette, which features a refrigerator and kitchenware, is available for cooking and storing food. The family room features a tea and coffee maker, a dining area, a wardrobe, a carpeted floor and a flat-screen TV.

Guest Reviews
8.6
Very Good
Location
Citi Hotel's Wrocław boasts an enviable location applauded by many guests. Conveniently situated near the city center, the hotel is within walking distance to Wrocław's Market Square and the picturesque Old Town, typically taking between 10 to 20 minutes on foot. This central positioning allows easy access to public transportation with tram and bus stops just steps away, making it effortless to explore the city's attractions.

Guests appreciate that the hotel is close to essential amenities, including supermarkets such as Biedronka and Lidl, ensuring that everyday needs are readily met. The proximity to the Mikołajów train station is another perk for travelers arriving by train.

The location balances a quiet, peaceful neighborhood vibe while still being near the hustle and bustle of Wrocław’s vibrant center. Reviewers also highlighted the convenience for those attending events at the A2 concert center, which is nearby.

For those traveling by car, the hotel offers a large parking lot and its location provides easy access from the highway, catering to various travel preferences. Overall, the hotel's strategic location is complemented by good public transport connections, making it a favorable choice for those wanting to explore the city with ease.

Breakfast
Citi Hotel’s Wrocław offers a breakfast experience that generally impresses its guests. Reviews frequently highlight the variety and quality of the breakfast, describing it as very good, excellent and delicious. Guests appreciate the wide selection of fresh and tasty options available in the buffet, often noting the regular replenishment of dishes and the inclusion of both hot and cold items. Special mentions include the availability of Polish dishes, fresh bread, good coffee from espresso machines and a diverse spread that caters to many tastes and dietary requirements.

Positive remarks emphasize the plentiful and rich nature of the breakfast with some guests going so far as to deem it perfect and beyond their expectations for a hotel in this class. Many reviews also underscore the friendly and efficient service provided by the staff during breakfast. While a few reviews mention occasional issues such as overcrowding or a lack of variety on some days, the overwhelming sentiment is that the breakfast at Citi Hotel’s Wrocław contributes significantly to a delightful stay.

Despite a few critiques regarding the price or the occasional less-than-fresh item, the breakfast experience at this hotel is celebrated for being abundant, varied and of high quality, making it a highly recommended feature for potential visitors.

Dinner
Citi Hotel's Wrocław boasts a visually appealing dining room, which has received praise for its lovely appearance. Many guests were delighted with the varied and delicious breakfast options available. However, some aspects of the breakfast service leave room for improvement, including the lack of replenishment and occasional mess left by previous diners.

There's a kitchenette facility available for guests who want to prepare their own meals, which some might find convenient. Unfortunately, it’s not equipped to handle the preparation of a proper dinner. Additionally, the hotel's dining services have limitations, as there is no dinner service and it is not possible to purchase coffee, beer or hot meals on-site throughout the day.

Guests have also noted a limited selection of eateries in the vicinity, making dining a bit challenging outside the hotel. Despite these drawbacks, the hotel supplies lunch boxes for guests embarking on journeys, which is a helpful and appreciated gesture. Overall, while the breakfast earns positive remarks, the hotel's dining options are somewhat restricted.

Rooms
Citi Hotel's Wrocław has received commendable feedback for its spacious and comfortable rooms. Guests generally appreciate the clean and modern decor, noting that the rooms are well-maintained and aesthetically pleasing. Many reviews highlighted the ample space, which often includes a kitchenette equipped with basic amenities like a microwave, refrigerator and cutlery, making it convenient for longer stays.

The bathrooms, described as large and often featuring both showers and bathtubs, also seem to be a highlight for many guests, contributing to the overall comfort of their stays. Air conditioning and quality bedding enhance the comfort further, providing a restful environment.

Despite some minor issues reported, such as small or damaged windows and occasional lapses in thorough cleaning, most guests find the rooms satisfactory. Functional amenities such as good lighting, storage space and modern fittings add to the positive experience. The hotel’s interior and facilities are often described as modern, fresh and comfortable.

In summary, Citi Hotel's Wrocław stands out for its spacious, well-equipped and tastefully decorated rooms, offering a comfortable and modern stay for travelers. The convenience of in-room kitchenettes and the overall room design provide a homely and accommodating atmosphere, despite a few room-specific issues.

Beds
Citi Hotel's Wrocław mostly receives praise regarding its bedding, highlighting their comfort and largeness. Many guests have emphasized the comfort of the mattresses, describing the beds as very comfortable with several indicating they were super comfortable and conducive to a good night's sleep. The large and spacious nature of the beds, including big and queen-size options, is frequently noted and appreciated by visitors. Additionally, some reviews also mention the comfortable pillows paired with the mattresses.

However, there are a handful of mixed comments. A few guests found the mattresses to be too soft for their liking and some reported stability issues with certain beds. There were isolated complaints about cleanliness, including a couple of instances involving ants, which significantly detracted from the experience. On a minor note, the size of the pillows was occasionally mentioned as being too small.

Overall, despite some minor issues, the majority of guests find the beds at Citi Hotel's Wrocław to be highly comfortable, making them a strong selling point for the hotel.

Cleanliness
Citi Hotel's Wrocław has garnered commendable feedback for its cleanliness. Many reviews heartily emphasize the consistently clean environment with guests repeatedly noting that rooms are very clean, neat and smell pleasant. The well-kept and tidy appearance extends throughout the property, reflecting attention to detail in maintenance and housekeeping. The spacious rooms are not only clean but also comfortable and modern, enhancing the overall guest experience. Clean bathrooms, fresh linens and well-lit interiors are standard, supported by regular cleaning during longer stays. Although there are occasional complaints about dirty towels, infrequent towel changes and issues like ants or dirt in less conspicuous areas, these seem to be rare exceptions. The general impression remains positive with many guests appreciating the hotel's high cleanliness standards and cosy ambiance.

Staff
The reviews of Citi Hotel's Wrocław paint a picture of a hotel where the staff is consistently recognized for their friendliness, politeness and helpfulness. Most guests found the reception staff to be particularly welcoming with many noting their positive attitude, competence and attentiveness. From the front desk to the cleaning staff, employees were frequently described as smiling, polite and reliable. Reviewers appreciated the courteous service and the staff’s readiness to assist with various needs and issues, quickly and efficiently. Despite a few isolated criticisms regarding less-than-ideal interactions with some staff members, the overall impression is one of a dedicated team striving to provide an enjoyable and hassle-free experience for guests.

Wi-Fi
Citi Hotel's Wrocław provides a mixed experience regarding Wi-Fi based on guest reviews. On a positive note, many visitors appreciated the good Wi-Fi with terms such as excellent Wi-Fi, fast and strong connection and amazing quality of internet frequently mentioned. The stable internet connection allowed guests to work comfortably in their rooms and the well-functioning WiFi contributed positively to their stay. Moreover, the internet worked flawlessly for some and the inclusion of free Wi-Fi was considered a plus. However, there were also mentions of unstable, weak and slow connections. Some guests faced issues with the internet not working or being unreliable. Additionally, concerns were raised about the Wi-Fi lacking password protection, prompting some guests to prefer using mobile internet. Despite these setbacks, the Wi-Fi generally met the needs of many guests, indicating that while improvements would be beneficial, the service overall is quite adequate.

Parking
Citi Hotels Wrocław offers a mix of parking options that have elicited varied reactions from its guests. Many reviews highlight the availability of a large parking lot directly in front of the hotel, which is noted as quite spacious and secure. Guests appreciate the free street parking behind the hotel and the convenience of having parking spots right by the entrance. For those willing to pay, monitored and protected parking adds a sense of security, albeit at an additional fee ranging from 35 to 50 PLN per day. This fee has been a point of contention for some guests, who find it expensive, especially given the potential discrepancies in parking policies and the lack of upfront information on the hotel's website. Despite the additional cost, the plentiful and easily accessible parking options, coupled with the amenable location near the center, overall contribute positively to the guest experience.

Dog Friendly
Citi Hotel's Wrocław is highly regarded for its exceptional pet-friendly services, making it an ideal choice for travelers accompanied by their furry friends. Guests frequently commend the hotel's inclusivity towards pets, highlighting the permission to accommodate dogs without hassle. The hotel goes the extra mile by providing thoughtful touches for pets, including a package of delicious treats upon arrival, which leaves a positive impression on pet owners.

The hotel's location also receives praise for being close to the city center, allowing for enjoyable walks with pets in a pet-friendly neighborhood. The excellent service extended to guests and their pets alike contributes to the overall pleasant experience at Citi Hotel's Wrocław, solidifying its reputation as a welcoming haven for both humans and their four-legged companions.


No, Citi Hotel's Wrocław doesn't have any pool.

No, a spa isn't available at Citi Hotel's Wrocław.

Yes, Citi Hotel's Wrocław welcomes dogs.

No, parking facilities aren't available at Citi Hotel's Wrocław.

No, Citi Hotel's Wrocław doesn't have a gym.

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