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Summary of reviews'Pokoje nad Starą Odrą - Zacisze' offers an appealing blend of serene surroundings and convenient access to Wrocław's main attractions. Situated alongside the serene Old Oder River, the property is perfect for travelers seeking a peaceful retreat, yet only a short distance from the city's central sites like the zoo and Centennial Hall. The charming neighborhood is ideal for unwinding, complemented by scenic walking paths and a quiet atmosphere, making it an excellent spot for relaxation.
The rooms are praised for their spaciousness, natural lighting from large windows and beautiful terraces or balconies with views of the river. The availability of amenities such as a washing machine adds to the convenience for guests. However, cleanliness is a notable drawback with inconsistent reports ranging from clean and tidy rooms to others pointing out dirt, cobwebs and the need for more thorough cleaning.
While the staff occasionally receive positive mentions for their nice service, the overall experience is marred by significant issues related to responsiveness and availability. Communication problems with the staff are a common concern with many guests struggling to contact them for essential assistance.
Complaints about the Wi-Fi are extensive with guests consistently reporting poor to non-existent connectivity throughout the property, exacerbated by ineffective responses from the host when issues are raised.
Opinions on the beds are mixed. While some guests find them clean and comfortable, others experience discomfort due to softness, sagging and outdated mattresses with protruding springs. Structural issues like creaky slats and inadequate bedding for colder weather also detract from the comfort.
In summary, 'Pokoje nad Starą Odrą - Zacisze' offers a picturesque and tranquil location with spacious accommodations. Nonetheless, improvements in cleanliness, bed quality, Wi-Fi reliability and staff responsiveness are necessary to enhance the overall guest experience. Show more
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Cheap Homestay
Room Types
Large Double RoomIn the fully equipped kitchen, guests will find a refrigerator, kitchenware, an oven and an electric kettle. The double room offers a wardrobe and parquet floors, as well as a shared bathroom boasting a bath or a shower. The unit has 1 bed.
Single RoomIn the well-fitted kitchen, guests will find a refrigerator, kitchenware, an oven and an electric kettle. The single room features a wardrobe and parquet floors, as well as a shared bathroom boasting a bath or a shower. The unit has 1 bed.
Large Twin RoomThe twin room provides a wardrobe and parquet floors, as well as a shared bathroom featuring a bath or a shower. Meals can be prepared in the well-fitted kitchen, which is equipped with a refrigerator, kitchenware, an oven and an electric kettle. The unit offers 2 beds.
Guest Reviews
6.1
Rated
Location
Located pleasantly by the serene banks of the river, 'Pokoje nad Starą Odrą - Zacisze' boasts an idyllic setting that offers unparalleled relaxation. The charming and quiet neighborhood provides a peaceful retreat from the city's hustle and bustle while remaining conveniently close to Wrocław’s center with major attractions such as the zoo and Centennial Hall only a short distance away.
Guests appreciate the quietness and silence of the area, perfect for unwinding after a day of exploring. The availability of a walking path along the river adds an enchanting touch to morning or evening strolls. This tranquil location also offers the convenience of good transport links with a bus stop just 500 meters away.
For those driving in, the property features free private parking, enhancing its appeal. The area is described as peaceful with a garden and terrace adding to the already picturesque surroundings. The blend of accessibility to the city's attractions and the serenity of the neighborhood makes this a great spot for travelers looking for cheap yet comfortable accommodation in Wrocław.
Rooms
Pokoje nad Starą Odrą - Zacisze offers visitors a mix of appealing features and some notable drawbacks. The rooms are generally spacious, often highlighted for their large size, accommodating beds and sizable windows, which bring in ample natural light. Many reviews appreciated the large terraces or balconies, noting the pleasant atmosphere and the wonderful morning views of the Old Oder River.
Guests frequently mentioned the quiet surroundings, adding a sense of tranquility to their stay. The presence of a washing machine is a convenient bonus for travelers.
A recurring theme across reviews is cleanliness, which appears to be inconsistent. While some rooms are described as tidy with clean bedding, others noted that the overall cleanliness of the rooms, bathrooms and house could be improved. Additionally, the varying quality of bedding, perceived thinness of walls and occasional cold room temperatures detracted from an otherwise comfortable stay for some visitors.
In summary, Pokoje nad Starą Odrą - Zacisze provides large, comfortable rooms set in serene surroundings, but could enhance the guest experience by addressing cleanliness and soundproofing issues.
Beds
Visitors to Pokoje nad Starą Odrą - Zacisze have mixed opinions about the beds in the hotel. On the positive side, multiple guests appreciated the clean and comfortable beds with some specifically highlighting the fresh smell. Descriptions such as "very comfortable bed" and "large bed" reflect a sense of spaciousness and ease. An element of peaceful seclusion, as noted by one reviewer, who enjoyed the quiet, terrace-accessible rooms away from the street, adds an appealing touch for those seeking tranquility.
However, several guests experienced issues with the beds, noting that they were too soft or even sagging, which made it difficult to get up. This softness was often linked with discomfort, partly due to outdated mattresses with protruding springs. Problems with structural integrity were also a concern, as highlighted by mentions of creaky, broken slats and damaged mattresses. Additionally, some found the bedding inadequate for colder weather with complaints about thin blankets and poor-quality duvets and pillows. Despite some positive feedback regarding comfort, the consensus indicates that there is significant room for improvement in terms of bed quality and maintenance.
Cleanliness
Guest reviews for 'Pokoje nad Starą Odrą - Zacisze' paint a rather dismal picture of the hotel's cleanliness. The majority of feedback pointed towards a lack of proper cleaning in both the bathrooms and kitchens with phrases like "very dirty," "unwashed," and "neglected" appearing repeatedly. Guests reported encountering cobwebs, dirt on floors, unclean windows and stained linens, which was compounded by issues like broken fixtures and minimal kitchen equipment. Common areas also received critiques for only maintaining average levels of cleanliness. Overall, many highlighted the necessity for more frequent and thorough cleaning routines, suggesting that a minor renovation might also be beneficial to improve the overall standard of the facility.
Staff
The reviews for 'Pokoje nad Starą Odrą - Zacisze' highlight significant issues with the responsiveness and availability of the staff. Guests repeatedly mentioned difficulties in contacting the owner and staff with many reporting no response to phone calls and emails. The lack of on-site staff during extended stays was a common concern and attempts to secure basic assistance, such as taking out the trash or addressing maintenance issues, often went unanswered.
Despite these challenges, there are sporadic mentions of positive interactions. One guest noted that the owner provided shampoo when needed, an act that was appreciated. Additionally, there were mentions of very nice service from the staff, though these instances were overshadowed by the overall negative sentiment regarding contact and support.
Overall, the guest feedback for the hotel's staff suggests a need for considerable improvement in communication and service availability. The inconsistent and often unresponsive nature of the staff significantly impacted the guests' experience.
Wi-Fi
The reviews for the Wi-Fi at Pokoje nad Starą Odrą - Zacisze are predominantly negative. Guests consistently report that the Wi-Fi signal is either extremely poor or non-existent with widespread issues of connectivity impacting both phones and laptops. Many have highlighted that the internet does not function at all throughout the property, including the rooms and hallways. Issues seem even more pronounced on the upper floor, where guests report zero availability of Wi-Fi. Attempts to connect often result in only a brief moment of access before the signal drops. Communication with the host regarding these problems has been reported as ineffective with some guests receiving no response to their complaints. Overall, reliable internet access seems to be a significant area for improvement at this property.
No, Pokoje nad Starą Odrą - Zacisze doesn't have any pool.
No, a spa isn't available at Pokoje nad Starą Odrą - Zacisze.
No, Pokoje nad Starą Odrą - Zacisze doesn't allow dogs.
No, parking facilities aren't available at Pokoje nad Starą Odrą - Zacisze.
No, Pokoje nad Starą Odrą - Zacisze doesn't have a gym.