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Summary of reviewsSUDO Studios in Wrocław is lauded for its prime location, making it an attractive stay for travelers. Positioned near the Wrocław Mikołajów train station and within a short walking distance of the energetic city center, the studio offers easy access to public transportation, shops and cultural landmarks. The peaceful neighborhood adds to its appeal and the presence of nearby grocery stores and convenient parking enhances the experience for those traveling by car.
Guests have mixed experiences with breakfast since the hotel doesn't offer a standardized service. However, simple provisions like tea and a kettle in rooms cater to some needs and the variety of nearby breakfast options might satisfy others.
The rooms are equipped with basic amenities such as kitchen facilities, hot water and access to Netflix, but they are often described as cramped with thin walls leading to noise disturbances. Despite some guests appreciating the clean state of rooms on arrival, issues like pest infestations, dirt and unpleasant smells have been frequently reported. The external appearance and overall maintenance of the property also fall short of expectations, suggesting it is better suited for brief stays.
Cleanliness receives mixed feedback. While some areas, including fresh linens and certain kitchen utensils, are noted for their cleanliness, persistent problems with hygiene, such as pests and unpleasant smells, significantly affect the overall experience. The efforts of the charming and polite cleaning staff are acknowledged but evidently insufficient in resolving broader cleanliness issues.
Staff interactions receive a blend of favorable and unfavorable comments. Many appreciate the friendly, responsive and helpful nature of the staff, who promptly address inquiries and aid with minor requests. However, communication, particularly with the owner, can be problematic with some guests experiencing delays and unhelpful responses, indicating inconsistency in customer service.
Complimentary Wi-Fi is offered but the experience varies. While evening connectivity is generally appreciated, mornings can present disconnections and weak signals with some guests only accessing the Wi-Fi near the door. Despite decent speeds at times, reliability issues are common.
The beds receive mixed reviews. Although some guests find them comfortable, others report issues like stained linens, hard mattresses and a lack of pillows. This disparity signals a need for improvements in bedding quality and overall cleanliness.
In summary, SUDO Studios excels in location convenience and provides basic in-room amenities but struggles with cleanliness, upkeep and consistent customer service. The highlights include its strategic location, helpful staff and free Wi-Fi, though improvements are needed in room maintenance, communication and overall guest comfort. Show more
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Categories
Cheap Apartment
Accessible Apartment
3-Star Apartment
Room Types
Studio ApartmentBoasting a private entrance, this apartment also features 1 separate bedroom and 1 bathroom with a walk-in shower. Guests can make meals in the kitchenette that features a stovetop, a refrigerator, kitchenware and a tea and coffee maker. The apartment features a wardrobe, a tiled floor, heating, a flat-screen TV, as well as garden views. The unit has 3 beds.
Studio ApartmentFeaturing a private entrance, this apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a tea and coffee maker. The apartment provides a wardrobe, a tiled floor, heating, a flat-screen TV, as well as garden views. The unit offers 2 beds.
Guest Reviews
Location
SUDO Studios boasts a fantastic location in Wrocław, ideal for travelers seeking convenient access to various city attractions and amenities. The accommodation is strategically close to Wrocław Mikołajów train station and just a 15-20 minute walk from the vibrant city center, making it an appealing choice for short stays. Public transportation is readily available with tram and bus stops situated only a couple of minutes away, ensuring effortless travel to different parts of the city, including the Old Town, market square and notable concert venues like the A2 concert center.
Guests appreciate the peaceful neighborhood and the proximity to essential services such as grocery stores including Lidl. The facility's advantageous location near major routes and a quiet, serene environment is highlighted by recurring positive feedback. Additionally, parking is conveniently available, enhancing the appeal for those traveling by car.
Overall, visitors find SUDO Studios' location highly favorable, providing easy access to public transportation, shops and cultural spots, which collectively contribute to an enjoyable and hassle-free stay in Wrocław.
Breakfast
At SUDO studios, guests generally have a mixed experience regarding breakfast. While the hotel does not provide a standardized breakfast service, they offer tea, sugar and a kettle in the room, which can be convenient for some. One guest noted finding breakfast delicious with a variety of options, suggesting that while the hotel itself may not serve breakfast, nearby alternatives might be available and satisfying. However, another guest mentioned an unfortunate encounter with red ants affecting their self-prepared meal. Overall, travelers should be prepared to manage their own breakfast arrangements, but can enjoy some basic in-room provisions.
Rooms
SUDO studios offers budget-friendly accommodations with some notable amenities, but it leaves much to be desired in terms of overall comfort and cleanliness. The rooms are compact and come with basic kitchen facilities, including a stove, kettle and refrigerator. Guests will also find clean linens, towels and a private bathroom in each unit. The availability of hot water and functional TV with internet access and Netflix are additional conveniences.
However, the accommodations are fraught with issues such as thin, non-soundproof walls, leading to considerable noise from neighboring rooms and the surrounding area. The rooms are often described as cramped with limited space for movement. The quality of hygiene is frequently criticized with reports of ants, cockroaches and other pests, as well as generally poor cleaning standards.
Broken appliances, faulty heating and low water pressure in the bathrooms add to the discomfort. The external appearance of the building is also noted as shabby, contributing to a less-than-inviting first impression.
While the location in a quiet district and the free parking are positives, the overall maintenance and upkeep of the rooms fall short. The establishment seems more suited to a brief, one-night stay rather than extended visits, given the various deficiencies reported by guests.
Beds
The beds at SUDO Studios garner mixed reviews from guests. A recurring positive note is that many visitors found the beds to be comfortable with some highlighting the clean linens and the suitability of having three beds in a room for families. However, there are significant concerns reported about the bed conditions. Some guests mentioned stained linens and bedding and others pointed out that the mattresses were hard and uncomfortable with several reviews comparing the experience to sleeping on planks. Issues like an unpleasant smell, worn-out beds and a lack of pillows were also noted. Despite a few remarks about comfort, the general consensus points towards a need for improvement in bedding quality and cleanliness.
Cleanliness
Visitors to SUDO Studios have shared mixed experiences regarding the cleanliness of the hotel. On a positive note, many guests have highlighted the clean and tidy state of the rooms upon arrival with fresh bedding, towels and linens often praised for their impeccable cleanliness. The kitchen utensils and some areas of the apartments were described as very clean, well-maintained and neat. Cleanliness in certain aspects, such as dishwashing and toilet areas free from unpleasant odors, was also mentioned.
However, there were recurring issues that significantly marred the overall experience for others. Reports frequently mentioned ant infestations, along with dirt and grime on floors and various surfaces. Many pointed out a persistent unpleasant smell, ranging from chlorine in cleaned areas to more offensive odors like sewage, decay and cigarette smoke. The bathrooms, in particular, seemed to suffer from lack of proper maintenance with mentions of soap scum, limescale and dirty tiles.
Moreover, several guests noted the presence of pests such as worms, cockroaches and spiders. The cleanliness of the fixtures and fittings was also called into question with mentions of sticky floors, dusty curtains, uncleaned bed sheets and dirty kitchen appliances. Instances of low water pressure, non-functional equipment like kettles and poorly ventilated spaces added to the discomfort.
Despite efforts by the cleaning staff, who were described as charming and polite, there appears to be a need for substantial improvement in maintaining consistent cleanliness throughout the hotel. The general impression left by several guests was that the hotel's standard of cleanliness did not meet their expectations, pointing to a significant disparity from the cleanliness depicted in promotional images.
Staff
SUDO Studios has garnered a mix of feedback regarding its staffing and customer service. On the positive side, many guests have appreciated the friendly and responsive nature of the staff, highlighting their helpful and respectful demeanor. It's mentioned that there is good, fast contact with the staff and that they react quickly to any inquiries or issues raised by the guests. The cleaning staff is particularly noted for being helpful, even lending out necessary items like an iron and ironing board. Some reviewers have enjoyed a positive interaction with customer service and found great communication with the managing personnel.
However, the reviews reflect several areas in need of improvement. A recurring theme is poor communication, especially with the owner, who is reported to communicate exclusively by phone in Polish. Guests have expressed frustration over untimely responses to messages and phone calls with some noting that calls were only returned after significant delays. There are also mentions of unhelpful and unfriendly behavior from certain staff members, including an incident where an unpleasant smell led to an apartment change.
In conclusion, while SUDO Studios offers a friendly and responsive staff, particularly in day-to-day interactions and minor requests, the overall communication and customer service experience appear to be inconsistent and in need of attention.
Wi-Fi
SUDO Studios offers complimentary Wi-Fi for guests, although the experiences with the connection can vary significantly. Many guests reported that the Wi-Fi works well in the evenings, but it often gets disconnected in the mornings. There are instances where the internet speed is noticeably faster and some visitors found the connection to be good throughout their stay. However, others encountered issues with weak signals and in some cases, the Wi-Fi was only accessible by the door or not working at all. It's also worth noting that a hotspot is available in the room and guests receive the Wi-Fi password via email, although some had trouble accessing it without follow-up. Overall, while free internet access is offered, the strength and reliability of the Wi-Fi might not meet everyone's expectations consistently.
No, SUDO studios doesn't have any pool.
No, a spa isn't available at SUDO studios.
No, SUDO studios doesn't allow dogs.
No, parking facilities aren't available at SUDO studios.