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Summary of reviewsFakher Yanbu Hotel is favorably positioned in the heart of Yanbu, offering easy access to both the city center and the industrial area, making it a convenient choice for business and leisure travelers. Its central location also places it close to the beach, the North and South Corniches, various services, restaurants, grocery stores and the airport. The hotel's strategic position, coupled with the added convenience of an on-site restaurant and grocery store, receives high praise for providing tranquility and essential amenities in equal measure.
The hotel rooms are generally described as clean, spacious and comfortable, providing good value for money. Guests appreciate the well-maintained rooms and commend the professional staff for their efforts in accommodating requests, such as providing new bedding promptly. Although some reviews mention issues with maintenance and occasional logistic mishaps, the overall comfort and cleanliness of the rooms make it an ideal option for families and travelers needing extra space.
Cleanliness stands out as a strong attribute of Fakher Yanbu Hotel with guests frequently mentioning the neat and well-maintained environment, including clean rooms and bathrooms. The staff's prompt responses to cleaning requests and their trustworthy behavior further contribute to this positive perception. Though there are occasional criticisms regarding specific cleanliness issues, the hotel's overall commitment to hygiene is generally well-regarded.
The hotel's staff is consistently praised for their exceptional service, professionalism and warm hospitality. Special recognition is given to several members of the reception team for their helpfulness and courteous behavior. Despite a few isolated incidents of less cooperative staff, the general consensus is that the team's friendliness and efficient service significantly enhance the guest experience, making the hotel a preferred choice.
One area needing improvement is the Wi-Fi service, which many guests found to be weak or nonexistent in their rooms. This issue stands out among the otherwise positive reviews and highlights the need for better internet connectivity.
Parking at the hotel is mostly convenient and spacious with many guests appreciating the availability of parking spaces directly in front of the hotel. However, there are periods when parking capacity is insufficient, which can be a minor inconvenience.
Beds receive mixed reviews; while many guests find them comfortable and clean, some have experienced discomfort due to poor-quality mattresses and bed maintenance issues. Particularly, instances of small bed sizes, dusty sheets and occasional bed bugs were noted, indicating inconsistent bed quality.
Accessibility is another aspect that the hotel handles relatively well with big, clean and comfortable rooms available. However, the slope for disabled access needs modification to improve ease of use for guests with disabilities.
Overall, Fakher Yanbu Hotel provides a generally positive experience with its strategic location, cleanliness, professional staff and convenient amenities, making it a reliable choice for travelers despite a few noted areas for improvement. Show more
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Categories
Family Friendly Hotel
Provides a welcoming and kind staff, and they upgraded my room to the sea view one for free.
Hotel with Parking
Fakher Yanbu Hotel provides free private parking on-site. Guests can utilize a spacious and secure car park during their stay.
Hotel for Honeymoon
Romantic Hotel
Cheap Hotel
Accessible Hotel
Room Types
StudioThis air-conditioned studio offers a living room with a flat-screen satellite TV. A bath and shower are fitted in the private bathroom.
One-Bedroom SuiteThis air-conditioned apartment offers 1 bedroom and a living room with a flat-screen satellite TV. A bath and shower are fitted in the private bathroom.
Two-Bedroom SuiteThis air-conditioned apartment offers 2 bedrooms and a living room with a flat-screen satellite TV. A bath and shower are fitted in the private bathroom.
StudioThis air-conditioned studio includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.
Two-Bedroom SuiteFeaturing a private entrance, this air-conditioned suite consists of 2 bedrooms and 2 bathrooms with a bath or a shower and a bidet. This suite provides a flat-screen TV with satellite channels. The unit offers 3 beds.
Double Room with Private BathroomThis air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Standard Double SuiteThe unit has 1 bed.
About Fakher Yanbu Hotel
License: 10008001
Guest Reviews
7.6
Good
Location
Fakher Yanbu Hotel enjoys a favorable location, situated in the middle of Yanbu and offering easy access to various services and amenities. Guests appreciate its proximity to both the city center and the industrial area, making it convenient for those traveling for business or leisure. The hotel's position is noted for being quiet, yet still close to essential services such as restaurants, grocery stores and the airport.
The proximity to the sea is highlighted with the beach located approximately 1 km away. Its central location places it near the North and South Corniches, providing multiple scenic and recreational options. Additionally, the hotel is conveniently situated between Yanbu Al-Bahr and the Royal Commission area, further enhancing its appeal due to easy access to diverse parts of the city.
The hotel's accessibility extends to nearby major routes, including the travel path to Jeddah, making it a practical choice for travelers. The presence of a fancy restaurant and a small grocery store within the same building adds to the convenience, ensuring guests have their needs met swiftly. Overall, the location of Fakher Yanbu Hotel is repeatedly praised for its strategic position, offering a blend of tranquility and proximity to essential services, making it an excellent choice for visitors to Yanbu.
Rooms
Fakher Yanbu Hotel offers a mixed experience with its rooms. Guests commonly appreciate the clean, spacious and comfortable rooms, often praising the good value for money. Many have noted the rooms are well-maintained and equipped with basic necessities, ensuring that additional items like heaters are unnecessary. Some fortunate guests even received complimentary upgrades to larger or more updated rooms without additional costs.
However, not all feedback is positive. Several reviews highlight issues with room maintenance, such as old furniture, minor peeling paint and neglected room service. A few guests reported bad smells, dirty furniture and insect presence. Specific maintenance concerns include window air conditioners and old bathroom fixtures that could use improvement. The occasional logistical mishap, such as rooms not being ready upon arrival or not being adjacent for group bookings, has also been reported.
Nonetheless, the hotel staff's professional behavior and efforts to accommodate requests, such as providing new bedding promptly, are noted as positive aspects. The rooms themselves are mostly described as large, clean and comfortable, which could be ideal for families or those needing extra space. Despite some noted deficiencies with a bit more attention to detail and regular maintenance, the hotel has the potential to provide a consistently pleasant stay.
Beds
Travelers’ experiences with the beds at Fakher Yanbu Hotel are rather mixed. Positively, many guests shared that the beds are comfortable and the bedding provided was of excellent quality. Cleanliness of the bed is generally appreciated by various guests who reported clean and comfortable beds and the hotel staff were responsive in providing extra beds and new bedding when requested. However, there are also numerous mentions of discomfort due to poor quality mattresses with some guests describing them as very uncomfortable or comparable to sleeping on iron. Issues such as small bed sizes, dusty and dirty sheets and even beds in poor or broken condition were noted. Additionally, some guests experienced maintenance issues, including worn-out bed covers and occasional bed bugs. While the hotel offers competitive prices, the quality and comfort of the beds appear inconsistent.
Cleanliness
When it comes to the cleanliness of Fakher Yanbu Hotel, reviews reveal a generally positive impression amongst guests. Many highlight the overall cleanliness and neatness of the hotel, noting clean rooms and spacious, well-maintained bathrooms. Cleanliness is frequently described as excellent or very good with particular mention of comfortable and clean bedding and quick responses to cleaning requests. Some guests also appreciate the trustworthy behavior of the staff in maintaining cleanliness.
Comfort is also frequently associated with the hotel's cleanliness, as several reviews mention clean and comfortable environments, promoting a restful stay. The hotel also ensures that cleaning materials are readily available and the staff's cooperation is noted positively.
However, there are occasional criticisms regarding cleanliness with some guests mentioning specific issues like worn-out furniture, foul smells in certain rooms and instances of insects. This indicates that while the hotel is generally kept clean and neat, there might be inconsistencies in maintaining the highest cleanliness standards throughout all areas and facilities.
Despite these few setbacks, the hotel receives commendation for its overall effort in cleanliness, alongside reasonable pricing and satisfactory service. This balance of positive feedback and minor areas for improvement provides a comprehensive outlook on the cleanliness aspect of Fakher Yanbu Hotel, making it a generally reliable choice for travelers prioritizing hygiene.
Staff
Nestled in a prime location between Yanbu Industrial City, Al-Nakhl and the sea, Fakher Yanbu Hotel is consistently praised for its exceptional service and welcoming staff. Guests repeatedly highlight the reception team, particularly Ms. Suha, Ms. Abrar, Ms. Ghadeer and Mustafa, for their professionalism, warm hospitality and helpfulness. Visitors commend the hotel's cleanliness, calm atmosphere and high value for money, making it an excellent choice for both leisure and business travelers. With a strong emphasis on respectful and courteous behavior, the staff ensures that every guest feels valued and supported throughout their stay. Despite occasional mentions of uncooperative staff, the overwhelming consensus is that the team's friendliness and excellent customer service play a significant role in the hotel's success. The elegant and comfortable environment, coupled with efficient services like prompt reservation responses and seamless check-ins, further enhance the guest experience, making Fakher Yanbu Hotel a highly recommended destination.
Wi-Fi
The Fakher Yanbu Hotel has garnered mixed reviews regarding its Wi-Fi services. While some guests have found the Wi-Fi to be very good, the majority have experienced significant issues with internet connectivity. Reviews consistently mention that the Wi-Fi is very weak with many guests reporting that the internet signal does not reach their rooms or is very slow. Several guests noted that the Wi-Fi was not working at all during their stay and described the internet service as needing substantial improvement. There were reports of no internet connection despite the presence of a signal and others mentioned that the Wi-Fi network was weak in the room. Overall, enhancing the quality and reliability of the internet service appears to be a crucial area for improvement at Fakher Yanbu Hotel.
Parking
Parking at the Fakher Yanbu Hotel is generally convenient with several guests highlighting the ease and availability of parking spaces. Many have noted that parking is spacious and accessible with spaces available right in front of the hotel, making it unproblematic for cars. However, some reviews pointed out that the parking can occasionally fall short in terms of capacity, as there are times when insufficient parking spaces are available, especially directly in front of the hotel.
Accessible
The Fakher Yanbu Hotel offers big, clean and easily accessible rooms with a suitable size that is neither luxurious nor too small, making them comfortable for guests with disabilities. The hotel ensures comfort with its beds and flexibility with check-in times. Additionally, its prime location adds to the overall convenience. However, there is a slight concern regarding the slope for disabled access, which appears to be challenging and in need of modification. Despite this, the hotel maintains a generally good level of accessibility.
No, Fakher Yanbu Hotel doesn't have any pool.
No, a spa isn't available at Fakher Yanbu Hotel.
No, Fakher Yanbu Hotel doesn't allow dogs.
Yes, parking facilities are available at Fakher Yanbu Hotel.