日月潭淶滬文旅酒店Hotel Leisure SUN MOON LAKE
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Summary of reviews日月潭淶滬文旅酒店Hotel Leisure SUN MOON LAKE, nestled in the picturesque area around Sun Moon Lake, is highly praised for its prime and strategic location. Positioned near key spots like Shuisheliao Ferry Terminal and Shuishe Pier, it offers excellent accessibility to various modes of transport and dining options in the bustling Shuishe area. Guests particularly appreciate the breathtaking lake views from higher floors and the convenience of on-site parking, enhancing the overall charm of the stay.
Guests enjoy the breakfast experience on the scenic rooftop, which provides stunning views that elevate the morning meal. The service by polite, part-time student staff is frequently commended and the quality and variety of dishes are appreciated by many, though there are some suggestions for further improvement to meet expectations set by the beautiful setting.
The rooms offer stunning lake views and are noted for their spaciousness, brightness and cleanliness. However, maintenance and updates for certain facilities, such as bathtubs and furniture, are needed. Some inconsistencies in cleanliness are also mentioned with improvements suggested for a better guest experience.
Cleanliness receives varied feedback with many guests finding their rooms and public areas clean and comfortable. However, there are notable areas requiring attention, such as bathtubs, towels and floors. Ensuring consistent upkeep and addressing specific concerns could enhance the hotel's appeal.
The staff at the hotel are frequently praised for their friendliness, professionalism and enthusiasm. Front desk personnel, in particular, are mentioned for their sincerity and helpfulness. Some areas for improvement include additional training for first-floor staff and better handling of emergency calls. Despite minor issues, the overall service quality is highly regarded.
The WiFi service at the hotel needs significant improvement with several guests experiencing weak or non-existent connections in their rooms.
Parking is generally convenient with helpful and polite attendants making the process smooth for guests. Free parking is appreciated; however, issues like small parking spaces and communication about parking logistics can be addressed.
Families find the hotel generally suitable with many enjoying their stay, though challenges in accommodating larger families and providing adequate children’s play equipment are noted. Minor issues with room service are mentioned but are usually resolved by the attentive manager.
Opinions about bed comfort vary with many guests finding the beds and pillows too firm. This may not suit everyone, particularly those who prefer softer sleeping arrangements. Nonetheless, some guests accustomed to firmer mattresses find them adequate.
Overall, the 日月潭淶滬文旅酒店Hotel Leisure SUN MOON LAKE offers a delightful stay with its prime location, beautiful views and friendly service, though some areas need improvements to fully meet guest expectations.
Categories
Guests enjoy the breakfast experience on the scenic rooftop, which provides stunning views that elevate the morning meal. The service by polite, part-time student staff is frequently commended and the quality and variety of dishes are appreciated by many, though there are some suggestions for further improvement to meet expectations set by the beautiful setting.
The rooms offer stunning lake views and are noted for their spaciousness, brightness and cleanliness. However, maintenance and updates for certain facilities, such as bathtubs and furniture, are needed. Some inconsistencies in cleanliness are also mentioned with improvements suggested for a better guest experience.
Cleanliness receives varied feedback with many guests finding their rooms and public areas clean and comfortable. However, there are notable areas requiring attention, such as bathtubs, towels and floors. Ensuring consistent upkeep and addressing specific concerns could enhance the hotel's appeal.
The staff at the hotel are frequently praised for their friendliness, professionalism and enthusiasm. Front desk personnel, in particular, are mentioned for their sincerity and helpfulness. Some areas for improvement include additional training for first-floor staff and better handling of emergency calls. Despite minor issues, the overall service quality is highly regarded.
The WiFi service at the hotel needs significant improvement with several guests experiencing weak or non-existent connections in their rooms.
Parking is generally convenient with helpful and polite attendants making the process smooth for guests. Free parking is appreciated; however, issues like small parking spaces and communication about parking logistics can be addressed.
Families find the hotel generally suitable with many enjoying their stay, though challenges in accommodating larger families and providing adequate children’s play equipment are noted. Minor issues with room service are mentioned but are usually resolved by the attentive manager.
Opinions about bed comfort vary with many guests finding the beds and pillows too firm. This may not suit everyone, particularly those who prefer softer sleeping arrangements. Nonetheless, some guests accustomed to firmer mattresses find them adequate.
Overall, the 日月潭淶滬文旅酒店Hotel Leisure SUN MOON LAKE offers a delightful stay with its prime location, beautiful views and friendly service, though some areas need improvements to fully meet guest expectations.
Hotel with Parking
This hotel provides parking for its guests. It is a hotel with good facilities.
Family Friendly Hotel
Accessible Hotel
Guest Reviews
Nestled in the scenic area around Sun Moon Lake, Taiwan Beauty Hotel is consistently praised for its prime location. Guests highlight its proximity to key spots like Shuisheliao Ferry Terminal and Shuishe Pier, making it an ideal base for exploring the lake. The hotel’s central position in the bustling Shuishe area is particularly convenient, offering easy access to the bus station, ferry services and numerous dining options. Many reviews also appreciate the beautiful lake views from the high floors, further enhancing the charm of the stay. With convenient parking and situated in a picturesque countryside setting, the location combines both tranquility and accessibility. The hotel's strategic location and stunning scenery make it a favorite for visitors looking to experience the best of Sun Moon Lake.
Located on the scenic rooftop with sweeping views of Sun Moon Lake, Taiwan Beauty Hotel offers a breakfast experience that many guests find visually delightful. Positioned on the 27th floor, the stunning backdrop of mountains and water makes for a picturesque setting to start the day. Diners appreciate the courteous service provided by polite, part-time student staff and mention that the abundance and high quality of breakfast items make the morning meal enjoyable. Guests have highlighted the variety and deliciousness of the dishes, noting the ample quantity and the overall high standards.
However, there is a mixed sentiment about the variety and quality of the offerings. Some guests feel that the selection is somewhat limited and the food doesn’t always provide good value for money. Instances of slow replenishment and occasional lack of certain items have been pointed out. Despite the breathtaking views, there are suggestions for further improvement in both variety and taste to meet the expectations set by the beautiful setting. Therefore, while the picturesque views and courteous service enhance the breakfast experience, the variety and consistency of dishes might benefit from some attention.
日月潭淶滬文旅酒店Hotel Leisure SUN MOON LAKE offers rooms that boast stunning and breathtakingly beautiful lake views, especially from high floors, providing guests with a memorable stay amidst scenic vistas. The rooms are noted for being spacious, comfortably sized and bright, creating a welcoming and pleasant atmosphere. Many reviews highlight that the rooms are clean and tidy, ensuring a fresh and comfortable experience for guests.
However, there are some inconsistencies in cleanliness with several guests noting that their rooms needed better upkeep and some even found the cleanliness to be disappointing. The facilities and equipment in the rooms are described as somewhat outdated with particular mention of the bathtubs and furniture. In some instances, the Wi-Fi connection was non-functional and certain room structures were noted for lacking proper separation between wet and dry spaces in the bathrooms.
While the overall accommodation experience is regarded as good, there is a general sentiment that the room facilities could be better maintained and updated to enhance the overall value for the price paid. Despite these occasional drawbacks, the picturesque lake views and the room's ample space continue to be standout features for visitors.
日月潭淶滬文旅酒店Hotel Leisure SUN MOON LAKE offers accommodations that have garnered varied opinions regarding their bed comfort. Many guests have noted that the beds and pillows lean towards the firmer side with some finding them significantly hard and challenging to sleep on. This might be a consideration for those who prefer softer sleeping arrangements.
Despite these concerns, some guests who are accustomed to firm mattresses found the beds adequate. There have been positive remarks about the king-sized beds being extremely comfortable for some visitors.
However, a notable number of comments highlighted that the beds were too hard, which could be a critical factor for potential guests sensitive to mattress firmness. The consensus seems to lean toward the beds being on the harder side, which may not be ideal for everyone.
日月潭淶滬文旅酒店Hotel Leisure SUN MOON LAKE receives varied feedback regarding its cleanliness. Many guests found their rooms and bathrooms to be clean and comfortable and they appreciated the tidy and relaxing environment. The public restroom also received positive remarks for its cleanliness and some felt that both cleanliness and breakfast surpassed their expectations.
However, there were a notable number of areas that need improvement. Specific issues like dirty bathtub, old and unclean towels, leftover drinks in the fridge and dirty wooden floors were highlighted. Some guests pointed out that the balcony screen door and ceiling were notably dirty with spider webs and spiders present. Additionally, concerns about the floor being too slippery, potentially causing falls, were raised.
Multiple reviews mentioned that room cleanliness could be significantly better with some guests encountering uncleared garbage and reporting that the overall room condition was very dirty upon arrival. Improvements in these critical areas could greatly enhance the stay experience at the hotel.
Guests frequently praised the staff at 日月潭淶滬文旅酒店Hotel Leisure SUN MOON LAKE for their friendliness and professionalism. Many noted that the front desk personnel were particularly sincere and serious about their responsibilities, ensuring a smooth check-in process. The service staff were often described as polite, courteous and very enthusiastic, especially in the restaurant. Several guests highlighted the helpful and accommodating nature of the staff, who were noted for being responsive and willing to resolve any issues. There were specific mentions of a gentleman at the parking lot for his friendliness and professionalism.
Despite the overall positive feedback, a few reviews mentioned areas for improvement. Some guests observed that the shop owner's attitude was not very positive and that the first-floor front desk staff could benefit from additional training. Instances were also noted where no one answered emergency calls, which pointed to a lapse in attentiveness during busy times.
Overall, the service quality at the hotel was highly regarded with staff members consistently being recognized for their positive attitude and excellent customer service.
At 日月潭淶滬文旅酒店Hotel Leisure SUN MOON LAKE, guests have noted some challenges with the WiFi service. The internet connection can be unreliable with several visitors mentioning that the Wi-Fi signal is weak or almost non-existent in certain rooms. Some guests experienced no Wi-Fi at all during their stay, indicating that the room's Wi-Fi was not functional. Overall, while the hotel offers many appealing features, the internet connectivity seems to be an area needing significant improvement.
The parking situation at 日月潭淶滬文旅酒店Hotel Leisure SUN MOON LAKE has garnered mixed feedback from guests. On the positive side, many guests highlight the polite and helpful parking attendants who provide excellent service, making the parking experience very convenient. The hotel's location, coupled with the availability of a parking lot, ensures that guests do not have to wait in line at external parking facilities. Additionally, the parking is free for hotel guests, which is appreciated.
However, there are areas for improvement. Some guests noted that the parking spaces are small and the overall parking situation could be better communicated to all staff members. Specific issues such as only one elevator leading to the underground parking lot and missing information on parking signage were mentioned. Despite these concerns, the courteous staff, including the helpful front desk employees, contribute positively by providing guidance and assistance in navigating the parking amenities.
Families visiting the 日月潭淶滬文旅酒店Hotel Leisure SUN MOON LAKE often find it to be a very suitable option for their stay with many enjoying great experiences together. The children are frequently seen having a blast, making it a favorite spot for a family-friendly resort. However, it seems the hotel does face some challenges in accommodating large families and those with babies, baby strollers and extensive luggage, which can be a bit cumbersome.
Additionally, there are mentions of inadequate children's play equipment, leading to some children feeling bored. This could be a consideration for families looking for more engaging activities for their young ones. There have also been minor issues with room service, requiring a couple of calls to receive daily supplies, but the good attitude of the manager is reassuring and appreciated by guests. Overall, while there are areas for improvement, the positive experiences of families visiting the hotel are noteworthy.
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Location
Breakfast
However, there is a mixed sentiment about the variety and quality of the offerings. Some guests feel that the selection is somewhat limited and the food doesn’t always provide good value for money. Instances of slow replenishment and occasional lack of certain items have been pointed out. Despite the breathtaking views, there are suggestions for further improvement in both variety and taste to meet the expectations set by the beautiful setting. Therefore, while the picturesque views and courteous service enhance the breakfast experience, the variety and consistency of dishes might benefit from some attention.
Rooms
However, there are some inconsistencies in cleanliness with several guests noting that their rooms needed better upkeep and some even found the cleanliness to be disappointing. The facilities and equipment in the rooms are described as somewhat outdated with particular mention of the bathtubs and furniture. In some instances, the Wi-Fi connection was non-functional and certain room structures were noted for lacking proper separation between wet and dry spaces in the bathrooms.
While the overall accommodation experience is regarded as good, there is a general sentiment that the room facilities could be better maintained and updated to enhance the overall value for the price paid. Despite these occasional drawbacks, the picturesque lake views and the room's ample space continue to be standout features for visitors.
Beds
Despite these concerns, some guests who are accustomed to firm mattresses found the beds adequate. There have been positive remarks about the king-sized beds being extremely comfortable for some visitors.
However, a notable number of comments highlighted that the beds were too hard, which could be a critical factor for potential guests sensitive to mattress firmness. The consensus seems to lean toward the beds being on the harder side, which may not be ideal for everyone.
Cleanliness
However, there were a notable number of areas that need improvement. Specific issues like dirty bathtub, old and unclean towels, leftover drinks in the fridge and dirty wooden floors were highlighted. Some guests pointed out that the balcony screen door and ceiling were notably dirty with spider webs and spiders present. Additionally, concerns about the floor being too slippery, potentially causing falls, were raised.
Multiple reviews mentioned that room cleanliness could be significantly better with some guests encountering uncleared garbage and reporting that the overall room condition was very dirty upon arrival. Improvements in these critical areas could greatly enhance the stay experience at the hotel.
Staff
Despite the overall positive feedback, a few reviews mentioned areas for improvement. Some guests observed that the shop owner's attitude was not very positive and that the first-floor front desk staff could benefit from additional training. Instances were also noted where no one answered emergency calls, which pointed to a lapse in attentiveness during busy times.
Overall, the service quality at the hotel was highly regarded with staff members consistently being recognized for their positive attitude and excellent customer service.
Wi-Fi
Parking
However, there are areas for improvement. Some guests noted that the parking spaces are small and the overall parking situation could be better communicated to all staff members. Specific issues such as only one elevator leading to the underground parking lot and missing information on parking signage were mentioned. Despite these concerns, the courteous staff, including the helpful front desk employees, contribute positively by providing guidance and assistance in navigating the parking amenities.
Family
Additionally, there are mentions of inadequate children's play equipment, leading to some children feeling bored. This could be a consideration for families looking for more engaging activities for their young ones. There have also been minor issues with room service, requiring a couple of calls to receive daily supplies, but the good attitude of the manager is reassuring and appreciated by guests. Overall, while there are areas for improvement, the positive experiences of families visiting the hotel are noteworthy.
No, 日月潭淶滬文旅酒店Hotel Leisure SUN MOON LAKE doesn't have any pool.
No, a spa isn't available at 日月潭淶滬文旅酒店Hotel Leisure SUN MOON LAKE.
No, 日月潭淶滬文旅酒店Hotel Leisure SUN MOON LAKE doesn't allow dogs.
Yes, parking facilities are available at 日月潭淶滬文旅酒店Hotel Leisure SUN MOON LAKE.
No, 日月潭淶滬文旅酒店Hotel Leisure SUN MOON LAKE doesn't have a gym.
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