Hotelday Sun Moon Lake
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Summary of reviewsHotelday Sun Moon Lake stands out for its prime location adjacent to the iconic Sun Moon Lake and Wenwu Temple, offering guests breathtaking views of the lake and surrounding mountains. Despite being away from the busy dock area, its tranquil setting provides a peaceful retreat infused with cultural charm. The public bus stop in front adds convenience for exploring the island, making the location highly favorable.
The hotel’s breakfast receives largely positive feedback with guests praising the delicious options and the stunning open-air bar setting which enhances the dining experience. Specialties like Treasure Island Congee with Seven Flavored Side Dishes, fresh and quality items and vegetarian options contribute to the enjoyable breakfast. Although there are suggestions for more healthy and varied choices, the overall breakfast experience is satisfying, particularly due to the idyllic lake views.
Dinner at the hotel also garners high praise for taste and convenience with discounted set dinners for two being a guest favorite. The restaurant on the first floor offers beautiful views and the availability of late-night snacks adds to the dining appeal. However, there are occasional service issues and noise disturbances and some guests reported ants in the bathroom, indicating a need for improved cleanliness.
Rooms at Hotelday Sun Moon Lake receive mixed but generally positive reviews. Guests appreciate the spacious, clean and cleverly designed rooms, especially on higher floors with lake views. Family rooms are highlighted for their suitability and comfort. However, smaller rooms and certain maintenance issues like odors, soundproofing and some cleanliness concerns detract from the overall experience. Despite these drawbacks, many guests find the rooms comfortable and aesthetically pleasing.
Cleanliness at the hotel has drawn varied responses. While some guests praise the quiet and clean rooms, others point out issues like stained linens, dusty areas and insufficient maintenance. The mixed feedback suggests room for significant improvement in maintaining cleanliness standards.
The staff are generally commended for their friendliness and efficient service, particularly at the front desk. Their helpful and attentive nature during check-in enhances the welcoming atmosphere. However, some inconsistencies such as indifference from night shift staff and occasional lack of high-end service experience were noted. Nevertheless, prompt service and overall positive interactions with the staff contribute to a pleasant stay.
Regarding beds, guest experiences vary. Some find the beds and pillows comfortable, while others mention issues with firmness, size and the arrangement of double beds. Despite these mixed reviews, many guests still find the overall sleep experience satisfactory.
In summary, Hotelday Sun Moon Lake offers a serene and scenic lodging experience with beautiful views, friendly staff and enjoyable dining options, though there are areas that could benefit from improved cleanliness and consistency in service.
The hotel’s breakfast receives largely positive feedback with guests praising the delicious options and the stunning open-air bar setting which enhances the dining experience. Specialties like Treasure Island Congee with Seven Flavored Side Dishes, fresh and quality items and vegetarian options contribute to the enjoyable breakfast. Although there are suggestions for more healthy and varied choices, the overall breakfast experience is satisfying, particularly due to the idyllic lake views.
Dinner at the hotel also garners high praise for taste and convenience with discounted set dinners for two being a guest favorite. The restaurant on the first floor offers beautiful views and the availability of late-night snacks adds to the dining appeal. However, there are occasional service issues and noise disturbances and some guests reported ants in the bathroom, indicating a need for improved cleanliness.
Rooms at Hotelday Sun Moon Lake receive mixed but generally positive reviews. Guests appreciate the spacious, clean and cleverly designed rooms, especially on higher floors with lake views. Family rooms are highlighted for their suitability and comfort. However, smaller rooms and certain maintenance issues like odors, soundproofing and some cleanliness concerns detract from the overall experience. Despite these drawbacks, many guests find the rooms comfortable and aesthetically pleasing.
Cleanliness at the hotel has drawn varied responses. While some guests praise the quiet and clean rooms, others point out issues like stained linens, dusty areas and insufficient maintenance. The mixed feedback suggests room for significant improvement in maintaining cleanliness standards.
The staff are generally commended for their friendliness and efficient service, particularly at the front desk. Their helpful and attentive nature during check-in enhances the welcoming atmosphere. However, some inconsistencies such as indifference from night shift staff and occasional lack of high-end service experience were noted. Nevertheless, prompt service and overall positive interactions with the staff contribute to a pleasant stay.
Regarding beds, guest experiences vary. Some find the beds and pillows comfortable, while others mention issues with firmness, size and the arrangement of double beds. Despite these mixed reviews, many guests still find the overall sleep experience satisfactory.
In summary, Hotelday Sun Moon Lake offers a serene and scenic lodging experience with beautiful views, friendly staff and enjoyable dining options, though there are areas that could benefit from improved cleanliness and consistency in service.
Family Friendly Hotel
Guest Reviews
Hotelday Sun Moon Lake enjoys a prime location next to the iconic Sun Moon Lake, right opposite the Wenwu Temple. This strategic position offers guests unparalleled views of the lake and the surrounding mountains, creating a serene and picturesque environment. Despite not being in the bustling dock area, the hotel's location is ideal for those who prefer peace and stunning natural scenery.
The public bus stop situated in front of the hotel makes it easy to explore the island, adding to the convenience of the location. Guests can enjoy a panoramic view of Sun Moon Lake right from the hotel, thanks to its elevated position. The nearby Wenwu Temple not only enhances the cultural experience but also adds historical and artistic charm to the surroundings.
The hotel's ambiance is further enriched by its good appearance and welcoming lobby. Although it does not have a dedicated parking space, the scenic beauty and special location of the hotel compensate well for this minor inconvenience. The quiet environment around the hotel provides a perfect retreat for those looking to immerse themselves in the natural beauty and cultural richness of Sun Moon Lake.
Hotelday Sun Moon Lake offers a breakfast experience that has garnered mixed, but largely positive, reviews from guests. Many guests rave about the delicious and bountiful breakfast options, noting that the meal is often the highlight of their stay. The open-air bar setting and stunning views of Sun Moon Lake during breakfast are mentioned frequently, enhancing the dining experience significantly.
The breakfast buffet features a unique and tasty array of dishes including specialties like Treasure Island Congee with Seven Flavored Side Dishes. While the variety of options may not be extensive, guests appreciate the freshness and quality of the items available. The inclusion of vegetarian meals is praised, though some guests feel there could be more healthy choices like less processed foods.
A few reviews indicate that improvements could be made, particularly in the diversity and professionalism of the breakfast service. There were some criticisms about the limited choices and occasional dissatisfaction with taste and quality. However, the overall sentiment points to a largely satisfying breakfast experience with the combination of tasteful dishes and the idyllic lake view making for a memorable start to the day at Hotelday Sun Moon Lake.
Hotelday Sun Moon Lake offers delightful dining experiences with both breakfast and dinner receiving high praise for their taste. Guests particularly appreciate the convenience of the hotel's discounted set dinner for two, especially given that dining out in the area isn't very convenient. The dinners are considered great, albeit a bit pricey with many concluding that the quality justifies the cost.
The restaurant on the first floor provides a beautiful view, enhancing the overall dining experience. Additionally, guests can enjoy delicious late-night snacks, including braised meat and braised eggs.
While the food overall is regarded highly, some guests have noted occasional service issues such as staff not being attentive enough to change plates during dinner. Despite these minor drawbacks and a mention of noisy guests during dinner time, the indoor facilities remain comfortable.
One important note is a mention of ants in the bathroom, highlighting a need for improved cleanliness. However, the availability of free evening snacks adds an extra touch of hospitality for guests staying at the hotel.
Guests of Hotelday Sun Moon Lake have shared varied feedback regarding their room experiences. Positively highlighted aspects include the clever design of rooms with many describing the spaces as polished, spacious and clean. Reviewers appreciated the views of the lake from higher floors, such as those on the fifth level or above and the overall comfort offered by well-laid-out family rooms, which were seen as particularly suitable for families. The cleanliness of rooms, common areas, charging ports beside the bed and comfortable sleeping arrangements were also frequently mentioned in a favorable light.
However, some reviews noted areas needing improvement. Several guests found smaller rooms less satisfactory, citing basic facilities and occasional unpleasant odors of smoke or mold. Issues such as poor soundproofing, disturbances from adjacent rooms and limited late-night snack options were also brought up. Additionally, a few reviewers mentioned dissatisfaction with limited privacy on balconies and inconsistent cleanliness standards, including dust and occasional bugs.
Though opinions varied on room size and amenities, many guests valued clean and comfortable spaces with beautiful views, making the rooms of Hotelday Sun Moon Lake a mixed but often positive experience.
Hotelday Sun Moon Lake offers a mixed experience when it comes to the beds. While some guests found the beds and pillows comfortable to sleep on, others noted issues with firmness and size. Common feedback highlighted that several double beds were formed by pushing two single beds together, which some found inconvenient. There were varying opinions on the firmness with some beds being described as too hard, too soft or moderately firm. Additionally, some felt that the blankets were slightly heavy. Despite these concerns, the overall sleep experience remains satisfactory for many with comfortable pillows enhancing the stay.
Hotelday Sun Moon Lake has received varied feedback concerning its cleanliness. Some guests have praised the hotel for providing clean and quiet rooms with an environment that meets high standards. These positive remarks suggest that the hotel can offer a satisfactory stay experience. However, other reviews highlight areas needing attention. Several guests noted issues such as stained towels and bedding, dusty areas including tatami spaces, window tracks and frames and reported that some rooms were not sufficiently maintained. The overall cleanliness, especially of the bathrooms, was also brought into question by some visitors. Despite receiving some commendations, there is a consensus that the hotel's cleanliness could be significantly improved to enhance guest satisfaction.
The staff at Hotelday Sun Moon Lake generally receive praise for their friendliness and good attitude. Guests have highlighted the efficient and polite service provided by the employees, particularly noting the helpful and attentive nature of front desk personnel during check-in. The environment is described as comfortable with service staff at various facilities like the lobby cafe and bar also receiving positive remarks for their demeanor.
However, there are some inconsistencies in the level of service. Instances of indifference and lack of friendliness have been noted, especially from some night shift and front desk staff. Despite this, the receptionists, especially those with visible effort, leave a positive impression on many guests.
While most staff members are polite and the service is often described as nice and kind, there are occasional mentions of a lack of high-end service experience among some employees. The promptness of service, such as immediate responses to room calls, is appreciated even though follow-up actions could be improved.
Overall, while there are areas needing attention, the courteous and friendly nature of many staff members largely contributes to a welcoming experience at Hotelday Sun Moon Lake.
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Location
The public bus stop situated in front of the hotel makes it easy to explore the island, adding to the convenience of the location. Guests can enjoy a panoramic view of Sun Moon Lake right from the hotel, thanks to its elevated position. The nearby Wenwu Temple not only enhances the cultural experience but also adds historical and artistic charm to the surroundings.
The hotel's ambiance is further enriched by its good appearance and welcoming lobby. Although it does not have a dedicated parking space, the scenic beauty and special location of the hotel compensate well for this minor inconvenience. The quiet environment around the hotel provides a perfect retreat for those looking to immerse themselves in the natural beauty and cultural richness of Sun Moon Lake.
Breakfast
The breakfast buffet features a unique and tasty array of dishes including specialties like Treasure Island Congee with Seven Flavored Side Dishes. While the variety of options may not be extensive, guests appreciate the freshness and quality of the items available. The inclusion of vegetarian meals is praised, though some guests feel there could be more healthy choices like less processed foods.
A few reviews indicate that improvements could be made, particularly in the diversity and professionalism of the breakfast service. There were some criticisms about the limited choices and occasional dissatisfaction with taste and quality. However, the overall sentiment points to a largely satisfying breakfast experience with the combination of tasteful dishes and the idyllic lake view making for a memorable start to the day at Hotelday Sun Moon Lake.
Dinner
The restaurant on the first floor provides a beautiful view, enhancing the overall dining experience. Additionally, guests can enjoy delicious late-night snacks, including braised meat and braised eggs.
While the food overall is regarded highly, some guests have noted occasional service issues such as staff not being attentive enough to change plates during dinner. Despite these minor drawbacks and a mention of noisy guests during dinner time, the indoor facilities remain comfortable.
One important note is a mention of ants in the bathroom, highlighting a need for improved cleanliness. However, the availability of free evening snacks adds an extra touch of hospitality for guests staying at the hotel.
Rooms
However, some reviews noted areas needing improvement. Several guests found smaller rooms less satisfactory, citing basic facilities and occasional unpleasant odors of smoke or mold. Issues such as poor soundproofing, disturbances from adjacent rooms and limited late-night snack options were also brought up. Additionally, a few reviewers mentioned dissatisfaction with limited privacy on balconies and inconsistent cleanliness standards, including dust and occasional bugs.
Though opinions varied on room size and amenities, many guests valued clean and comfortable spaces with beautiful views, making the rooms of Hotelday Sun Moon Lake a mixed but often positive experience.
Beds
Cleanliness
Staff
However, there are some inconsistencies in the level of service. Instances of indifference and lack of friendliness have been noted, especially from some night shift and front desk staff. Despite this, the receptionists, especially those with visible effort, leave a positive impression on many guests.
While most staff members are polite and the service is often described as nice and kind, there are occasional mentions of a lack of high-end service experience among some employees. The promptness of service, such as immediate responses to room calls, is appreciated even though follow-up actions could be improved.
Overall, while there are areas needing attention, the courteous and friendly nature of many staff members largely contributes to a welcoming experience at Hotelday Sun Moon Lake.
No, Hotelday Sun Moon Lake doesn't have any pool.
No, a spa isn't available at Hotelday Sun Moon Lake.
No, Hotelday Sun Moon Lake doesn't allow dogs.
No, parking facilities aren't available at Hotelday Sun Moon Lake.
No, Hotelday Sun Moon Lake doesn't have a gym.
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